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Beoordelingen van AmericInn by Wyndham Stillwater

2 out of 5
AmericInn by Wyndham Stillwater
13025 60th St N, Stillwater, MN

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 227 van 560 beoordelingen" "
Gastenscore: 8 - Goed. 200 van 560 beoordelingen" "
Gastenscore: 6 - Redelijk. 78 van 560 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 560 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 560 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Martha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, clean property in a great location with lots of shopping and dining options. Also an easy drive and very close to downtown Stillwater.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Tamela

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent.
1 nacht verbleven in mei 2024
Reactie van Guest Services op 22 mei 2024
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

4/10 – Matig

Anne

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It was quiet, unfortunately the beds need to be replaced no cushion on them. The pillows were all feathered so no support for neck and the shower sucked not enough water pressure to remove soap. Window was shattered. Had to move rooms because of ants and beds still didn’t change things roaches and toilet backed up. Very disappointing when it’s rated a 8? Oh and no elevator for upstairs. I really hate to sound like this but I spent a lot on 5 days of misery beds!
5 nachten verbleven in mei 2024
Reactie van Guest Services op 17 mei 2024
We appreciate the time you took to share your concerns. We are really sorry that your experience did not meet your expectations, will work towards improvement in our services.

8/10 – Goed

Jesse

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was very clean. Beds, linens, towels, pool, and hot tub area all very clean. Lobby area also very clean.
2 nachten verbleven in mei 2024
Reactie van Guest Services op 13 mei 2024
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

10/10 – Uitstekend

Patricia

Reisde met een groep
Clean, breakfast wonderful, very comfortable beds. The bad part went through Expedia and was charged double the price for the room. Listed for $98 a night, charged me $200. Will never use Expedia again, will call hotel directly. I am surprised the hotel actually charged me this amount with a straight face. Talked to another guest they were charged the $98 for the same type of room
1 nacht verbleven in mei 2024
Reactie van Guest Services op 10 mei 2024
We truly appreciate your business and apologies for the inconvenience. We are glad your stay was very comfortable and pleasant overall. Rates depend on room type and day of the week. Some rates are lower when guest redeem their Wyndham Rewards points. We do not have any 98 rates on weekends.Thank you again for taking time and sharing your experience. Hope to serve you again in future.

8/10 – Goed

Patricia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff! Very clean. Quiet and great option for a Stillwater visit.
2 nachten verbleven in april 2024
Reactie van Guest Services op 26 apr 2024
We truly appreciate your positive feedback. We are so glad you were pleased with your stay at our hotel. Hope to serve you again in future.

10/10 – Uitstekend

Jacob

1 nacht verbleven in maart 2024
Reactie van Guest Services op 8 apr 2024
staying with us and hope to serve you again in future.

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was very clean and the bed comfortable. We loved the in room Jacuzzi.
1 nacht verbleven in februari 2024
Reactie van Guest Services op 23 feb 2024
Thank you for taking time in providing feedback. We are so glad to hear about your positive experience. We truly appreciate your business and hope to serve you again in future.

4/10 – Matig

Daniel

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Guest Services op 22 feb 2024
We are so sorry to hear that your experience did not meet your expectations. We appreciate your time in providing feedback and will work towards improving our services.

8/10 – Goed

David

2 nachten verbleven in februari 2024
Reactie van Guest Services op 8 apr 2024
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

4/10 – Matig

Jon

Reisde met familie en kleine kinderen
Room heater didn’t work.
1 nacht verbleven in februari 2024
Reactie van Guest Services op 12 feb 2024
We apologize for the inconvenience. Our staff member would certainly be able to accommodate you with a different room in such circumstances. Thank you for taking time and letting us know. Again we apologize for the inconvenience and hope to serve you better in future.

8/10 – Goed

Mackenzie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Guest Services op 31 jan 2024
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

2/10 – Ontzettend slecht

Amanda

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I am trying to get a refund from my "stay" here because the water heater was out so we werr supposed to get a refund. I cant find any way to get
2 nachten verbleven in januari 2024
Reactie van Guest Services op 25 jan 2024
We are sorry for the inconvenience. Please reach out to Expedia for Refund process, as you paid to the third party and not the hotel. You may want to reference your email from January 9, the day of booking for more information. Thank you

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Rose Patel op 25 jan 2024
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

8/10 – Goed

Scott

Zakenreiziger
Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Guest Services op 9 jan 2024
We appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

10/10 – Uitstekend

Peter

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Guest Services op 27 dec 2023
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

10/10 – Uitstekend

Denise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, i would stay there again. The pool area was well taken care of. The one change i would make is bigger pool towels. The ones provided were the same size as the hand towels just with a blue stripe down the middle to distinguish from the hand towels. Breakfast was served from 6a.m. to 10 a.m. with lots of choices. I really liked the juice machine. Hot scrambled eggs and brown n serve sausage. There was a pancake machine i didnt try it but it looked easy enough for a child to operate. The pillows and beds were very comfortable. I forgot to bring my fire tv but believe i could have used it with their flat screen. They had plenty of channels to choose from.
2 nachten verbleven in november 2023
Reactie van Guest Services op 30 nov 2023
We truly appreciate your positive feedback. We did take into consideration and have ordered larger towels. We are so glad to hear about the comfortable beds and pillows and the breakfast experience as well. We look forward to serving you again in the future.

10/10 – Uitstekend

Carolyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Guest Services op 30 nov 2023
We truly appreciate your positive feedback. We thank you for choosing to stay with and we look forward to serving you again in the future.

10/10 – Uitstekend

Jon, St Louis Park

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was exactly what we needed. Close to where we needed to go and lots of dining options. Plus very close to downtown Stillwater.
1 nacht verbleven in november 2023
Reactie van Guest Services op 20 nov 2023
We truly appreciate your positive feedback. We are so glad to hear about your positive experience. Thank you for staying with us and hope to serve you again in future.

10/10 – Uitstekend

Devin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed/Pillows were VERY comfortable. Staff was friendly and very clean. Breakfast was delicious and we will definitely be back and highly recommend to others.
2 nachten verbleven in november 2023
Reactie van Guest Services op 13 nov 2023
We truly appreciate your positive feedback. We are so glad to hear about such a pleasant experience. It was our pleasure to have you and hope to serve you again in a near future.

10/10 – Uitstekend

Jacqueline

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great big field area to walk pets! Also made sure i was close to a door to walk my dogs!
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 2 nov 2023
We truly appreciate your positive feedback. We are so glad to hear how convenient it was for your pet needs. Thank you for choosing to stay with us and hope to serve you again in future.

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 27 okt 2023
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and convenient. Will be staying here again!
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 23 okt 2023
We truly appreciate your positive feedback. We are so glad to hear that you had a pleasant stay. We look forward to serving you again in future.

8/10 – Goed

Heidi

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 29 okt 2023
We appreciate your positive feedback and for choosing to stay with us.

10/10 – Uitstekend

Patricia

1 nacht verbleven in oktober 2023
Reactie van Guest Services op 5 nov 2023
We truly appreciate your positive feedback.

6/10 – Redelijk

chelsea

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 29 okt 2023
We appreciate your feedback and for choosing to stay with us.

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 11 okt 2023
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

10/10 – Uitstekend

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
5 nachten verbleven in september 2023
Reactie van Guest Services op 3 okt 2023
Thank you for your positive feedback. Hope to serve you again in future.

10/10 – Uitstekend

Joy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Guest Services op 2 okt 2023
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

10/10 – Uitstekend

Angela, St. Paul

1 nacht verbleven in september 2023
Reactie van Guest Services op 23 okt 2023
We truly appreciate your positive feedback. We hope to serve you again in future.

10/10 – Uitstekend

Briona

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Guest Services op 2 okt 2023
We truly appreciate your positive feedback. Thank you for staying with us. Hope to serve you again in future.

6/10 – Redelijk

Jon, Pembroke Pines

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen
All in all, Our 3 night stay was fine. Quiet, easy access, clean, friendly staff, good parking. I’d estimate hotel was 1/2 to 2/3rds occupied. My only gripe is that the Wifi was terrible/useless all 3 days. The hardwired PC in the lobby worked just fine, so the problem was the facilities wifi infrastructure. I had a network access point in the hallway outside our door. None of our devices (iPhone, iPad, or android) could maintain a workable connection after logging in. We had to use our cell phones as hot spots. I got better service using the Menard’s guest wifi, (1/4 mile away), than the hotels. I brought this to the front desks attention. Kind of shrugged her shoulders & blamed it on the rain storms.
3 nachten verbleven in september 2023
Reactie van Guest Services op 26 sep 2023
We truly appreciate your feedback. We apologize for the inconvenience you had regarding the WiFi service, we are working with the vendor to improve the service. We are glad to hear that despite the inconvenience your stay was fine. Thank you again for your time and for staying with us.

6/10 – Redelijk

Caroline

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
It was clean , but unexpended additional charge upon arrival that wasn't mention prior to rsvp so that was frustrating. It was quiet stay . but thats about it nothing special. too expensive for one night . overall i say 3 stars .
1 nacht verbleven in september 2023
Reactie van Guest Services op 13 sep 2023
We are sorry that you were not pleased with your stay. Hope to serve you better in future.

8/10 – Goed

Crystal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent customer service!
1 nacht verbleven in september 2023
Reactie van Guest Services op 29 okt 2023
We appreciate your positive feedback and for choosing to stay with us.

2/10 – Ontzettend slecht

Jason

2 nachten verbleven in september 2023
Reactie van Guest Services op 13 sep 2023
We are sorry that you were not pleased with your stay. Hope to serve you better in future.

4/10 – Matig

A.R.

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Guest Services op 31 aug 2023
We are sorry to hear that we did not meet your expectations. We appreciate your feedback and hope you give us an opportunity to serve you better in future.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only thing I didn't like about the hotel is the $100 deposit I would like to know ahead of time then when you check in you have to pay that amount other than that everything was pretty good
1 nacht verbleven in augustus 2023
Reactie van Guest Services op 27 aug 2023
We truly appreciate your feedback. We apologize for the inconvenience regarding room deposit for incidentals. It's not a charge, but just a hold which does get released (for credit cards immediately upon check out, but for debit cards it may take up to 5 business days). We are happy to hear that the rest was good during your stay. Thank you again and hope to serve you again in future.

10/10 – Uitstekend

Brian

2 nachten verbleven in augustus 2023
Reactie van Guest Services op 26 sep 2023
We truly appreciate your positive feedback. Hope to serve you again in future.

8/10 – Goed

Michael, Hermantown

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was nice, but the Wi-Fi was poor.
2 nachten verbleven in augustus 2023
Reactie van Guest Services op 21 aug 2023
We appreciate your feedback. We are sorry that the Wi-Fi was poor, we will be working to improve. Thank you for staying with us and hope to serve you again in future.

10/10 – Uitstekend

Danielle

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Nice quiet and clean!
1 nacht verbleven in augustus 2023
Reactie van Guest Services op 13 aug 2023
We truly appreciate your positive feedback. We are so glad to hear that you had a pleasant experience with quiet and clean rooms.

6/10 – Redelijk

Virginia

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We had issues with the toilet. There was something wrong with the float and it ran continuously until we rigged it with a piece of cardboard. We did that because the noise was bothering us. You guys are wasting a lot of water in room 210! Also, very poor internet, could only get a signal intermittently. I enjoyed the pool and hot tub and other the the two issues mentioned above, we enjoyed our stay.
Reactie van Guest Services op 10 aug 2023
We apologize for the inconvenience your experienced during your stay. We appreciate your time and effort in providing feedback to address the problems and improve our services. We are glad to hear that you enjoyed the pool and hot tub. Thank you again for your time and for staying with us. Hope to serve you better in future.

8/10 – Goed

Jane

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Guest Services op 9 aug 2023
We appreciate your positive feedback. Thank you for staying with us and looking forward to serving you again in future.

2/10 – Ontzettend slecht

JOHN K

Reisde met partner
Denied our credit card at first and paid with it ahead of time. And no elevator
1 nacht verbleven in augustus 2023
Reactie van Guest services op 7 aug 2023
We apologize for the inconvenience you had regarding credit card and no elevator. We have standard rooms with two queen beds on first floor, and we gladly accommodate guests accordingly per requests. We appreciate your time in providing feedback. Hope to serve you better in future.

8/10 – Goed

Tonya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Guest Services op 1 aug 2023
We appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

8/10 – Goed

Craig

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Guest Services op 25 jul 2023
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

6/10 – Redelijk

Cameron

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great easy drive to get out of town from the airport.
1 nacht verbleven in juli 2023
Reactie van Guest Services op 1 aug 2023
We appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect to stay at if you’re going to a show at the Somerset Amphitheater!
1 nacht verbleven in juli 2023
Reactie van Guest Services op 15 jul 2023
We truly appreciate your positive feedback. We are glad to hear that the location worked out well for you. Thank you from staying with us and hope to serve you again in future.

8/10 – Goed

Charles

Reisde met familie
3 nachten verbleven in juni 2023
Reactie van Guest Services op 4 jul 2023
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

8/10 – Goed

David

2 nachten verbleven in juni 2023
Reactie van Guest Services op 25 jul 2023
We truly appreciate your positive feedback. Thank you for staying with us and hope to serve you again in future.

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Guest Services op 26 jun 2023
We truly appreciate your positive feedback. Thank you for your time and for choosing to stay with us!