Terras

Beoordelingen van NYX Hotel Milan by Leonardo Hotels

4 out of 5
NYX Hotel Milan by Leonardo Hotels
Piazza IV Novembre 3, Milan

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 606 van 1011 beoordelingen" "
Gastenscore: 8 - Goed. 295 van 1011 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 1011 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 1011 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1011 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Joost, Veldhoven

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima!
2 nachten verbleven in mei 2023
Reactie van Sandra Foucher op 22 mei 2023
Dear Joost,Thank you for staying with us and for leaving your excellent rating!We are glad to know that you enjoyed your experience with us, and we really hope to welcome you back again for another beautiful stayKind regards

6/10 – Redelijk

Elizabeth

Zakenreiziger
Positief: Netheid
Underwhelming despite the overwhelming decor
It was underwhelming. I thought the rooms had barely the basics. I did not even have shampoo. For the cost of the hotel, expected more. Tried to have dinner for 1 in the restaurant, but there was no space for 1 person at all. They sent me room service, with ooooold bread. Overall just too expensive for what you get.
1 nacht verbleven in maart 2023
Reactie van Sandra Foucher op 31 mrt 2023
Dear Elizabeth,Thank you so much for taking the time to post your review . We are sorry that your stay with us did not meet your expectations . We have taken into consideration your comment , we are sorry for any inconvenience.We hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience Kind regards

6/10 – Redelijk

Christopher

Was okay but for a 4star hotel I maybe expected more...
Reactie van Sandra Foucher op 29 nov 2022
Dear Christopher ,Thank you for your review .We are pleased knowing your overall stay was satisfactory.We hope we will have the opportunity to assist you on your next visit to make your stay more enjoyable

10/10 – Uitstekend

Renske

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Een fijn hotel met goede service op een super lokatie. Op een steenworp van het centraal station van waaruit ook de metro je op elke plek van de stad brengt. Maar ook lopend ben je met 20 minuten bij leuke restaurantjes, verschillende parken en winkels. Het hotel heeft absoluut bijgedragen aan een zeer geslaagd lang weekend weg.
3 nachten verbleven in mei 2022
Reactie van Matteo op 22 jun 2022
Dear Guest, thank you so much for taking the time to review your stay at the NYX Hotel of Milan. We are very happy that you appreciated our services, staff and location. Looking forward to hosting you again soon! Arrivederci, Matteo / FO Assistant Manager

10/10 – Uitstekend

Arend Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
naast het centrale station en dichtbij het oude centrum, op loopafstand of anders 5 minuten met de metro..
2 nachten verbleven in maart 2022
Reactie van Matteo op 22 mrt 2022
Dear Arend Jan, thank you so much for taking the time to review your stay at the NYX Hotel of Milan. We are very happy that you appreciated our services, staff and location. Looking forward to hosting you again soon! Arrivederci, Matteo / FO Assistant Manager

8/10 – Goed

ivan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2021
Reactie van Matteo / FO Assistant Manager op 26 aug 2021
Dear Ivan thank you so much for taking the time to review your stay at the NYX Hotel of Milan. We are very happy that you appreciated our services, staff and location. Looking forward to hosting you again soon! Arrivederci, Matteo / FO Assistant Manager

10/10 – Uitstekend

John, Scheveningen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schoon, modern, behulpzaam. Lopen nasr centrum prima te doen.
2 nachten verbleven in juli 2020
Reactie van Laura / Guest Relations op 24 jul 2020
Dear John, Thank you for sharing such a lovely review on Expedia. We are glad to read you had a great stay at NYX Hotel Milan. We look forward to welcoming you here again soon. Arrivederci, Laura / Guest Relations

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooie, ruime en schone kamer. Vriendelijk personeel.
2 nachten verbleven in november 2019
Reactie van Matteo / FO Assistant Manager op 2 dec 2019
Dear Guest Thank you so much for taking the time to review your stay at the NYX Hotel of Milano. We are happy that you could enjoy our services, staff and location. We look forward to hosting you again soon! Stay with us! Matteo / FO Assistant Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed hotel, mooie ligging. Prima kamers met alle gemakken. Een zwembad had het afgemaakt
2 nachten verbleven in augustus 2019
Reactie van Matteo / FO Shift Leader op 27 aug 2019
Dear Guest thank you so much for taking the time to review your stay at the NYX Hotel of Milano. We are very happy that you could appreciate our services, staff and location. We look forward to hosting you again soon in our property. Stay with us! Matteo / FO Shift Leader

8/10 – Goed

luigi

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel a due passi dalla stazione ferroviaria/ben tenuto e personale all altezza-colazione davvero super/da ritornare sicuramente.
1 nacht verbleven in mei 2024

8/10 – Goed

Beth

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A little stuffy; you can open windows, though, which might help. Its proximity to Station Central was excellent!
1 nacht verbleven in mei 2024

8/10 – Goed

Gary, palm beach gardens

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location near train station to everywhere! Staff very helpful at all times. Limited dining options; small pours of wine.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Jorge Antonio

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Buen hotel muy cómodo y la cercanía de la estación de tren
2 nachten verbleven in mei 2024

8/10 – Goed

ARNALDO SANCHEZ

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It a convenient hotel. Staff not very friendly. It is an ok hotel
3 nachten verbleven in mei 2024

10/10 – Uitstekend

CHUN TZEN, Singapore

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really easy access with stone throw away from Milano Centrale. Good option if one intended to visit city outside of Milan by train. Only problem is the concert nearby the station that going on until 10pm and the music and noises can be heard from inside the room. And if you need bus transfer to Malpensa airport, it's literally just opposite the hotel. Overall a pleasant stay and good choice for a basic hotel with minimal frills.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Fredes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very nice
3 nachten verbleven in mei 2024
Reactie van Alice op 21 mei 2024
Dear Fredes,It's delightful to hear that you had a positive experience at the Nyx Hotel Milan and found our establishment to be very nice. We strive to provide our guests with exceptional service and a comfortable stay. Your kind words are a testament to our efforts.We look forward to welcoming you back on your next visit.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

Emanuele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La struttura è ottima e il personale gentilissimo. Pulizia e comfort sono al top. Ottima la colazione.
1 nacht verbleven in mei 2024
Reactie van Alice op 17 mei 2024
Gentile Emanuele,È fantastico sapere che ha trovato la nostra posizione comoda e le nostre camere confortevoli durante il suo soggiorno al Nyx Hotel Milan. È nostra priorità garantire che i nostri ospiti si sentano come a casa e ci rincuora sapere che il nostro staff è stato determinante per raggiungere questo obiettivo.Ci auguriamo di avere il piacere di accoglierla nuovamente nel prossimo futuro.I nostri migliori saluti,Alice-Guest Relation

10/10 – Uitstekend

Virginia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel! Everything was perfect!
1 nacht verbleven in mei 2024
Reactie van Alice op 17 mei 2024
Dear Virginia,It's great to hear that you found our location convenient and our rooms comfortable during your stay at Nyx Hotel Milan. It's our priority to ensure our guests feel right at home, and it's heartening to know that our staff was instrumental in achieving this for you.We hope to have the pleasure of welcoming you back in the near future.Best wishes,Alice-Guest Relation

10/10 – Uitstekend

Erica, Miami

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and lovely room overlooking a small green area and Milan Centrale Station.
1 nacht verbleven in mei 2024
Reactie van Alice op 13 mei 2024
Dear Chih10,It's delightful to hear that you found our location to be convenient. At Nyx Hotel Milan, it is our constant endeavor to provide our guests with easy access to local amenities. We hope to welcome you back soon.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

Kazuhisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
駅から近く、飛行場に向かうバス停も近くてとても便利です。部屋も広く、1人1本ボトルの水が無料、冷蔵庫も何も入っておらず自由に使えました。少し歩きますが、スーパーが近くにあり便利ですた。朝食も良く、次回行く機会があったらまた利用したいです。
3 nachten verbleven in mei 2024
Reactie van Alice op 13 mei 2024
Dear Kazuhisa,It's delightful to hear that you found our location to be convenient. Your recognition of the proximity to the subway and the nearby DM supermarket is much appreciated. At Nyx Hotel Milan, it is our constant endeavor to provide our guests with easy access to local amenities. We hope to welcome you back soon.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

Aizhan

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Alice op 13 mei 2024
Dear Aizhan,It's delightful to hear that you found our location to be convenient. At Nyx Hotel Milan, it is our constant endeavor to provide our guests with easy access to local amenities. We hope to welcome you back soon.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

Joel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Across the street from Milano Centrale, very accessible and good staff service
1 nacht verbleven in mei 2024
Reactie van Alice op 13 mei 2024
Dear Joel,It's delightful to hear that you found our location to be convenient. At Nyx Hotel Milan, it is our constant endeavor to provide our guests with easy access to local amenities. We hope to welcome you back soon.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

Canh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Newly renovated hotel room. Clean and closed to Milano Central Station, Metro system, and busses to Milan airports.
1 nacht verbleven in mei 2024
Reactie van Alice op 13 mei 2024
Dear Canh,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

scarleth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience
3 nachten verbleven in mei 2024
Reactie van Alice op 13 mei 2024
Dear Scarleth,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

8/10 – Goed

Clarissa, Milford

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very nice and kid friendly. The room was really small but I would stay again if I need to take the train to airport or other places.
1 nacht verbleven in april 2024
Reactie van Alice op 6 mei 2024
Dear Clarissa,Your kind words about your stay at Nyx Hotel Milan are truly appreciated. We're delighted to hear that you found our hotel to be nice and accommodating for your children. Indeed, our location offers easy access to transport links such as the train to the airport, making it convenient for our guests.We understand that you found the room to be on the smaller side. We aim to create a cozy and comfortable environment, and we're pleased that this did not deter you from considering a future stay with us. We look forward to welcoming you back under more pleasant circumstances. Best Regards,Alice-Guest Relation

10/10 – Uitstekend

Beatrice

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Alice op 13 mei 2024
Dear Beatrice,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

cheryl

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
NYX is a beautiful hotel. Safe is friendly and helpful. Rooms great. All the amenities that you need. Close to train station. Would definitely stay there again.
2 nachten verbleven in april 2024
Reactie van Alice op 6 mei 2024
Dear Cheryl,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This Hotel was well thought out super smart modern and clean only stayed one night but had a very relaxing time.
1 nacht verbleven in april 2024
Reactie van Alice op 6 mei 2024
Dear Matthew,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

8/10 – Goed

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Alice op 6 mei 2024
Dear Karen,Your positive rating of Nyx Hotel Milan is greatly appreciated. It's wonderful to see that you had a satisfactory experience with us. We constantly strive to ensure that our guests' stays are enjoyable, and your feedback is a valuable part of that process.We look forward to welcoming you back in the future.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

Housein

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Alice op 2 mei 2024
Dear Housein,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

10/10 – Uitstekend

Smibin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place to stay.. Walkable distance to main train station.
1 nacht verbleven in april 2024
Reactie van Alice op 2 mei 2024
Dear Smibin,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

10/10 – Uitstekend

Karl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent room. Welcoming bottle of wine and cake. Pillow menu selection via QR code. If you need to stay close to central station, this is the place
1 nacht verbleven in april 2024
Reactie van Alice op 2 mei 2024
Dear Karl,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

10/10 – Uitstekend

Rebecca

Lovely hotel, very clean and staff were friendly.
1 nacht verbleven in april 2024
Reactie van Alice op 24 apr 2024
Dear Rebecca,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

10/10 – Uitstekend

Sih-Chiao

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is great. 2-3 minutes walk from Milan Central Station.
1 nacht verbleven in april 2024
Reactie van Alice op 24 apr 2024
Dear Sih-Chiao,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

8/10 – Goed

OLUWAKEMI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spent two nights and it was a good. The rooms were rather small and the pillows not so soft and comfy. I rate the breakfast 10/10 because of the options available on the menu
2 nachten verbleven in april 2024
Reactie van Alice op 11 apr 2024
Dear Oluwakemi,It's fantastic to hear that you enjoyed your stay at Nyx Hotel Milan and especially appreciated our breakfast options. We take pride in providing a diverse menu to cater to all our guests' tastes.We understand that comfort is essential for a gratifying experience, and we regret hearing that you found the pillows not to your preference. We strive to ensure that all aspects of our guests' stay are satisfactory and your feedback is invaluable to us.We look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Alice-Guest Relation

8/10 – Goed

FUMIE

Positief: Personeel en service
Negatief: Netheid
2 nachten verbleven in april 2024
Reactie van Alice op 11 apr 2024
Dear FUMIE,Your rating is highly appreciated. It is always a pleasure to see our guests show satisfaction in their stay. We strive for excellence at Nyx Hotel Milan and your feedback aids us in that endeavor. Please know that your input is valuable to us. Kind regards,Alice-Guest Relation

8/10 – Goed

Fabiana, Brooklyn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient near train station
2 nachten verbleven in maart 2024
Reactie van Alice op 11 apr 2024
Dear Fabiana,It's a pleasure to hear that you found our location convenient. We strategically position Nyx Hotel Milan to ensure optimal accessibility to important places such as the train station for our guests. Your positive rating is much appreciated and it motivates us to continue providing the best service to all our guests. We look forward to having you stay with us again in the future.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

German

1 nacht verbleven in april 2024
Reactie van Alice op 2 mei 2024
Dear German,It is heartwarming to read about your experience at Nyx Hotel Milan. Our team prides itself in ensuring that every guest has a comfortable and memorable stay. It sounds like we were able to achieve this during your visit. We look forward to welcoming you back on your next trip to Milan. Best regards, Alice-Guest Relation

10/10 – Uitstekend

Kate

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A lovely stay and close to train station with great transport links to and fro the airports and really nice restaurants. Also walkable to some other areas. Will definitely stay here again when visiting Milan
1 nacht verbleven in maart 2024
Reactie van Alice op 11 apr 2024
Dear Kate,It's a pleasure to hear that you had a lovely stay at our Nyx Hotel Milan. We indeed pride ourselves on our convenient location, with easy access to transportation and gastronomic delights. We're thrilled that you found this to be beneficial during your visit.We're also delighted to know you found our location walkable to other interesting areas. Your intent to choose us again for your future visits to Milan is the highest compliment we could receive.Looking forward to welcoming you back soon.Kind Regards, Alice-Guest Relation

10/10 – Uitstekend

Scott, Sulzbach-Rosenberg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel in a great location few steps from the central train station. Amazing staff and great atmosphere. Modern and fancy design is perfectly aligning with the spirit of Milan.
2 nachten verbleven in maart 2024
Reactie van Alice op 11 apr 2024
Dear Scott,Your wonderful feedback about our location, staff, and design truly brightens our day. It's delightful to hear that you have found Nyx Hotel Milan to be an excellent representation of the city's spirit. It's always a pleasure to serve guests like you who appreciate our modern and fancy design as well as our convenient location. We look forward to welcoming you back soon.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

Benedito

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
locatilzation is excelent
3 nachten verbleven in maart 2024
Reactie van Alice op 11 apr 2024
Dear Benedito,It's wonderful to know that you found our location excellent. At Nyx Hotel Milan, we strive to provide our guests with the best experience, and your positive rating is a testament to that. We look forward to welcoming you back in the near future.Best regards,Alice-Guest Relation

10/10 – Uitstekend

Alessandro, New York

3 nachten verbleven in maart 2024
Reactie van Alice op 24 apr 2024
Dear Alessandro,Your perfect score has truly made our day at the Nyx Hotel Milan. We are delighted to know that we were able to provide an experience that met your expectations.Creating a comfortable and memorable stay for our guests is what we strive for and your feedback assures us that we are on the right track. Once again, thank you for your kind words. We look forward to welcoming you back at Nyx Hotel Milan in the future.Best regards,Alice-Guest Relation

8/10 – Goed

FUMIE

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Alice op 11 apr 2024
Dear Fumie,It's great to see your positive rating for Nyx Hotel Milan. We aim to provide a high-quality experience to all our guests, and it's satisfying to know we've met your expectations. We hope to have the pleasure of welcoming you back on your next visit to Milan.Best Regards,Alice-Guest Relation

10/10 – Uitstekend

Erick, los reyes la paz

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
La estación de trenes está a 3 min caminando, el botones súper atento, el hotel es grande y tiene muchas amenidades.
1 nacht verbleven in maart 2024
Reactie van Alice op 11 apr 2024
Dear Erick, It's truly a delight to hear about your 5-star experience at Nyx Hotel Milan. We're pleased to know that our location has added convenience to your stay, being in close proximity to the train station. Our bellboy will be thrilled to hear your praises - exceptional service is something we strive for and it's wonderful to know it's being noticed. We hope the amenities provided added to your comfort and enjoyment while staying with us. We look forward to welcoming you again in the future. Best Regards, Alice-Guest Relation

10/10 – Uitstekend

Adriana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in maart 2024
Reactie van Alice op 11 apr 2024
Dear Adriana,Your excellent rating has truly made our day! At Nyx Hotel Milan, we aim to provide our guests with outstanding service and it's heartwarming to know we succeeded with you. Should you choose to stay with us again, know that we will strive to provide the same remarkable experience. Best Regards,Alice-Guest Relation

8/10 – Goed

Sergio

Positief: Netheid
5 nachten verbleven in maart 2024
Reactie van Alice op 11 apr 2024
Dear Sergio,Your positive rating for the Nyx Hotel Milan is truly appreciated. It's delightful to know that your stay with us met your expectations to a great extent. Your support and satisfaction are our greatest motivators. We look forward to the privilege of hosting you again in the future, where we continue to strive for excellence in our service.Best regards,Alice-Guest Relation

8/10 – Goed

Michael

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel, conveniently located by the train station. This is a pro and con since that area isn’t the greatest and a bit of a walk from the main sights. I still recommend staying here since the staff and facilities are nice.
2 nachten verbleven in maart 2024
Reactie van Alice op 11 apr 2024
Dear Michael,It's delightful to hear that you found our location convenient and our facilities to your liking. The proximity to the train station is indeed a feature that many of our guests appreciate.We understand that the surrounding area and distance to the main sights may not be ideal for everyone. Your feedback is valuable to us as it helps us understand our guests' preferences better. Nevertheless, we're thrilled to hear that you would recommend Nyx Hotel Milan. Your compliments about our staff are greatly appreciated. We strive to provide excellent service to ensure our guests have a memorable stay.We look forward to welcoming you back in the near future.Best regards,Alice-Guest Relation

6/10 – Redelijk

Giovanni

Positief: Netheid, staat van de accommodatie en faciliteiten
Very loud music in the lobby and difficult to hear the receptionist. Some parts of the hotel are quite cold. Area around debatable and quite dodgy.
1 nacht verbleven in maart 2024
Reactie van Alice op 17 apr 2024
Dear Giovanni,We appreciate your valuable feedback regarding your recent stay at Nyx Hotel Milan. It's unfortunate to hear about the challenges you faced during your visit, particularly in regards to the noise in the lobby. At Nyx Hotel Milan, we always strive to provide a tranquil environment for our guests.In reference to the temperature, we aim to maintain a comfortable atmosphere throughout the hotel. We apologize if this was not your experience and we'll take your comments on board for consideration.As for the surrounding area, Nyx Hotel Milan is situated in a bustling district with a unique character. We understand this may not be to everyone's liking and we appreciate your perspective.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,Alice-Guest Relation

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room and cleaning service. Very convenient to train station and metro.
2 nachten verbleven in maart 2024
Reactie van Alice op 17 apr 2024
Dear Jose ,It's a pleasure to hear that you consistently find our hotel to be satisfactory. We take great pride in maintaining the highest standards in all facets of our operation. Your recognition in regards to the staff, cleanliness, location, facilities, comfort, and value for money is highly appreciated. We are delighted that you find Hotel Nyx Milan to be a reliable choice for your stays. We look forward to hosting you on your next visit.Kind regards,Alice-Guest Relation

4/10 – Matig

Andreea

Reisde met partner
Hotel is close to the train station which is helpful. Staff were nice enough and decent breakfast options. The rooms are small and the bed is very hard and uncomfortable.
3 nachten verbleven in maart 2024
Reactie van Alice op 17 apr 2024
Dear Andreea,We are grateful for your feedback regarding your recent stay at Nyx Hotel Milan. It's heartening to hear that you found our location convenient and our staff courteous. We strive to provide a seamless experience to all our guests, and your observations about the breakfast are appreciated.However, we regret to hear about your discomfort with the bed. Our aim is to provide an environment of utmost comfort and relaxation. We apologize if we fell short of your expectations in this regard.We value your feedback as it helps us to focus on what is important to our guests. We look forward to having the opportunity to welcome you back in the future for an improved experience. Warm regards,Alice-Guest Relation