'Hello,We had a very bad experience during our stay. There was no internet connection available, and since we didn't have internet data ourselves, we couldn't contact you or anyone else.When we finally managed to call the host, they asked us to turn the router off for 15 minutes, but the internet still did not work. This put us in a terrible and helpless situation.Please look into this matter."'
'Hotel erg verouderd, geen of weinig ventilatie op de kamer en andere vertrekken .
Ontbijt erg karig, wel goed.
Bar was 2e dag tapinstallatie kapot.
T enige pluspunt je zat midden in t centrum en presies tegenover stadion.
Wij komen hier niet meer terug'
'De locatie is prima en het hotel zelf is fantastisch. Het is schoon, mooie grote kamer en grote douche. Het personeel is zeer vriendelijk en helpt met al je vragen. Aanrader.'
'Midden in het centrum van Cardiff dicht bij station, stadion, winkels en kasteel. Desondanks rustige kamer. Sfeervol, maar behoeft behoeft her en der wat onderhoud. Wifi prima.'
'Clean basic room, twin beds were not overly comfortable as felt leaning one way!! But cheap and easy, right by station. Could have used a glass in room to get some water to drink. Overall it was what it said on the tin so to speak!'
'The advertised hotel was not what we received. On arrival the building seemed to be rundown not like the photos. We complained about the lack of car parking, and had to park in a car park 200 mtrs away. The first room, the toilet was not working, the room was in need of a face lift, looked unclean. Second room was not much better, the shower had no screen so water was spilling on the floor. The toilet need to be cleaned. The staff, when you could find them had no idea about customer service....
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