Accommodatie ligt op het strand, strandhuisjes (toeslag), ligstoelen

Beoordelingen van Nautilus Sonesta Miami Beach

4.5 out of 5
Nautilus Sonesta Miami Beach
1825 Collins Avenue, Miami Beach, FL

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 117 van 235 beoordelingen" "
Gastenscore: 8 - Goed. 58 van 235 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 235 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 235 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 235 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Eddie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Customer Service op 26 mei 2024
Thank you for the fantastic rating, Eddie!We strive to make all of our guests feel welcome and relaxed during their time at Nautilus Sonesta Miami Beach! We can't wait to see you again soon.

10/10 – Uitstekend

Christian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Está en la zona con más vida de Miami, cerca de varios comercios y servicios.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 24 mei 2024
Christian, gracias por resaltar la vibrante ubicación de Nautilus Sonesta Miami Beach. Nos alegra saber que apreció la proximidad a tiendas y servicios. ¡Esperamos darle la bienvenida pronto!

8/10 – Goed

Taylor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Customer Service op 23 mei 2024
Taylor, thank you for choosing Nautilus Sonesta Miami Beach. We're pleased to see you had a positive experience. Looking forward to welcoming you back soon!

6/10 – Redelijk

Sandra

1 nacht verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Sandra, thank you for sharing your feedback. Your thoughts are important to us, and we continuously strive to improve our guest experience. We hope to have the opportunity to serve you again in the future.

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in. Staff was friendly. Pool and facilities are clean and well managed.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 20 mei 2024
Valerie, thank you for your wonderful feedback! The team at Nautilus Sonesta Miami Beach is delighted to hear that you found the check-in process seamless and our colleagues welcoming. We're glad you enjoyed our clean and well-maintained pool and facilities. We're looking forward to welcoming you back soon!

10/10 – Uitstekend

Gina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed staying here even though it was just one night. We got off a cruise and were able to use the amenities early before our check-in. Staff was very friendly. Good food for lunch and nice lounge chairs for pool and beach. Perfect amount of sun and shade options. Beach came with two chairs and you can purchase an umbrella for a lower price being a guest. There was a welcome seltzer upon arrival. Enjoyed the vintage atmosphere. Would come back.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 19 mei 2024
Gina, thank you for the glowing review! Nautilus Sonesta Miami Beach is thrilled to hear you enjoyed your stay, even if it was just for one night. The team is delighted to know you found the amenities, food, and atmosphere to your liking. We appreciate your kind words and look forward to welcoming you back soon!

10/10 – Uitstekend

Sarah

4 nachten verbleven in mei 2024
Reactie van Customer Service op 14 mei 2024
Sarah, it's wonderful to know that your stay at Nautilus Sonesta Miami Beach met your expectations. We are delighted that you chose us for your Miami vacation and we hope to welcome you back in the future for another fantastic experience.

8/10 – Goed

Jose Manuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Customer Service op 13 mei 2024
Jose Manuel, thank you for your high score on Expedia. It's wonderful to see the Nautilus Sonesta Miami Beach met your expectations in various aspects. We're ecstatic to have you as a guest and we hope to welcome you back in the near future, ensuring an even more satisfying experience.

10/10 – Uitstekend

Sophie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Service op 11 mei 2024
Sophie, it's wonderful to see you had such a memorable experience at Nautilus Sonesta Miami Beach. We are delighted that our beautiful location and dedicated team left a positive impression. We appreciate your kind review and can't wait to welcome you back on your next visit to Miami Beach.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience!
1 nacht verbleven in mei 2024
Reactie van Customer Service op 8 mei 2024
Michael, we're thrilled to hear you had a great experience at Nautilus Sonesta Miami Beach! Our team is dedicated to ensuring our guests have a memorable stay. It's wonderful to read that you enjoyed yours. We hope to welcome you back in the future.

10/10 – Uitstekend

Natalja

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing customer service! We got the room upgraded and early check in. Staff is friendly, honest and caring. I left my sun glasses by the pool and pool attendant returned it to us immediately! Great experience! We will stay again and recommend it to everyone!
2 nachten verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Natalja, thank you for your stellar review! We're thrilled to know that your stay at Nautilus Sonesta Miami Beach was enhanced by our top-notch customer service and our attentive team. It's wonderful to hear that our prompt response in returning your sunglasses added to your positive experience. We appreciate your recommendations and can't wait to welcome you back for another exceptional stay.

8/10 – Goed

Andrew

4 nachten verbleven in mei 2024
Reactie van Customer Service op 26 mei 2024
We appreciate your lovely rating, Andrew!The satisfaction of our guests is important to us so we can't wait to see you back again at Nautilus Sonesta Miami Beach soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

8/10 – Goed

Ryan

Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in april 2024
Reactie van Customer Service op 25 mei 2024
Thank you for the great rating, Ryan!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Nautilus Sonesta Miami Beach. We'd like to share an even better experience with you soon.

6/10 – Redelijk

Daniel

Positief: Netheid, personeel en service
I enjoyed the property and the staff was really nice. A gentleman at the desk gave me a great dinner recommendation. Unfortunately the property on both sides are under construction.. pretty loud…
Reactie van Customer Service op 3 mei 2024
Daniel, it's wonderful to hear that you had a pleasing experience with our hotel and found our team members to be accommodating. We regret any inconvenience the construction in neighboring properties might have caused you. While it's outside our control, we understand how it can impact the tranquility of your stay. We hope to welcome you back under quieter circumstances in future.

10/10 – Uitstekend

Brendan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Service op 6 mei 2024
Thanks for the outstanding rating, Brendan!We're delighted your time at Nautilus Sonesta Miami Beach was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 – Uitstekend

Brian G

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect/ great/ 5 star all
5 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Brian, thank you for your terrific feedback about your stay at Nautilus Sonesta Miami Beach. It's heartening to hear you had an outstanding experience. We strive to provide that perfect, top-notch service to all our guests. Looking forward to welcoming you back on your next visit to Miami Beach.

6/10 – Redelijk

ilhan

1 nacht verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Thank you for taking the time to submit this feedback, Ilhan.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 – Uitstekend

Srdjan

4 nachten verbleven in april 2024
Reactie van Customer Service op 16 mei 2024
Srdjan, thank you for your fantastic rating! The team at Nautilus Sonesta Miami Beach is thrilled you enjoyed your visit. We hope to welcome you back soon!

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place!!!!
1 nacht verbleven in februari 2024
Reactie van Customer Service op 26 apr 2024
Gregory, it truly warms our hearts to know you enjoyed your stay at Nautilus Sonesta Miami Beach! Your kind words and enthusiasm are appreciated. We look forward to welcoming you back on your next visit.

8/10 – Goed

Parthena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Isaiah and His Team at The beach towel and chair services was excellent
5 nachten verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Parthena, it's wonderful to hear about your positive experience at Nautilus Sonesta Miami Beach. We're grateful for your acknowledgment of Isaiah and his team's exemplary beachfront services. We always strive to provide an enjoyable stay for our guests. Looking forward to serving you again on your next visit.

10/10 – Uitstekend

Nikki

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Customer Service op 23 apr 2024
Nikki, it's heartening to know you had a pleasant stay at Nautilus Sonesta Miami Beach. Our team values your feedback and we'd be delighted to welcome you back on your next visit to Miami Beach.

4/10 – Matig

Jason

Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
Cesar at front desk was rude while Vanda was exceptional and accommodating. Rooms were not that clean. Stains on couches and sheets. Elevator was broken, we never were able to go down an elevator, and most times we walked up the stairs. Probably 3-4 times we luckily caught the elevator up during our 4 night stay. No ventilation system in small bathroom. Best part of the resort was its location.
4 nachten verbleven in april 2024
Reactie van Customer Service op 22 apr 2024
Jason, it's regrettable to hear that certain aspects of your stay didn't meet expectations. We appreciate your commendation of Vanda's exceptional service, as the team takes pride in providing welcoming and accommodating experiences. We're sorry for any inconvenience with room cleanliness and our elevator, your feedback will certainly guide our continuous improvement efforts. We understand the importance of a well-ventilated bathroom too. On a positive note, we're pleased you appreciated our prime location. We hope to have another chance to serve you better in the future.

10/10 – Uitstekend

Chelsea

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great beach and pool service. Family friendly. Great location. Staff was very friendly (specifically Isaac and Briana)
4 nachten verbleven in april 2024
Reactie van Customer Service op 19 apr 2024
Chelsea, it's wonderful to hear about your positive experience at Nautilus Sonesta Miami Beach. Our team members strive to provide excellent service and genuine hospitality. We're thrilled Isaac and Briana made a positive impact during your stay. We truly value your kind words about our beach and pool, family-friendliness, and prime location. We look forward to welcoming you and your family back in the future.

10/10 – Uitstekend

Steven

4 nachten verbleven in maart 2024
Reactie van Customer Service op 8 mei 2024
Steven, it's fantastic to know you had a splendid experience at Nautilus Sonesta Miami Beach. We cannot wait to welcome you back for another enjoyable stay in the future. Your rating is greatly appreciated.

10/10 – Uitstekend

Etosha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was friendly, close to the beach, restaurant was amazing.
4 nachten verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Etosha, we're thrilled to hear that you enjoyed your stay at the Nautilus Sonesta Miami Beach. It's great to learn that our team members' friendliness, proximity to the beach, and the restaurant positively influenced your experience. We look forward to welcoming you back for another superb visit soon.

10/10 – Uitstekend

Alexandre

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the service at the beach, pool and room service
3 nachten verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Alexandre, it's delightful to know you cherished your experience at Nautilus Sonesta Miami Beach. We're glad to hear that our dedicated team members at the beach, pool, and room service helped enhance your stay. Your accolades mean the world to us, and we hope to welcome you back in the future for another top-notch experience.

8/10 – Goed

reuyling

3 nachten verbleven in maart 2024
Reactie van Customer Service op 5 mei 2024
Thanks for the great rating, Reuyling!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Nautilus Sonesta Miami Beach soon, we'd love to have you back!

8/10 – Goed

Yonathan

It was fair
2 nachten verbleven in april 2024
Reactie van Customer Service op 15 apr 2024
Yonathan, thank you for sharing your experience at Nautilus Sonesta Miami Beach. We're pleased you found your stay satisfactory and look forward to the opportunity to exceed your expectations in the future.

10/10 – Uitstekend

Omid

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
4 nachten verbleven in maart 2024
Reactie van Customer Service op 13 apr 2024
Omid, it's wonderful to hear that you appreciated the location of Nautilus Sonesta Miami Beach. Thank you for choosing our hotel for your stay, and we look forward to seeing you on your next visit.

2/10 – Ontzettend slecht

PETER

3 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
We appreciate your feedback, Peter.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

8/10 – Goed

Lee

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was a good size and comfortable, but it needs floor rugs because the floor gets cold and slippery. The pool is very nice and had plenty of seating in or out of shade.
4 nachten verbleven in april 2024
Reactie van Customer Service op 6 apr 2024
Lee, it's fantastic to hear that you found your room at Nautilus Sonesta Miami Beach to be spacious and comfortable. We appreciate your feedback regarding the floor conditions, and will certainly take it under consideration. It's delightful to learn that you enjoyed our pool and the abundance of seating options. We hope to have the pleasure of welcoming you back in the future.

10/10 – Uitstekend

Dina

4 nachten verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Dina, it's wonderful to see you had such a delightful stay at the Nautilus Sonesta Miami Beach! We truly treasure your five-star feedback and we're hoping to welcome you back for another fantastic visit in the near future.

8/10 – Goed

Lisa

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great location but a lot of construction on either side so blasting music by the pool to drown it out. Nice staff, lovely lobby area and bar.
1 nacht verbleven in april 2024
Reactie van Customer Service op 4 apr 2024
Lisa, we appreciate your positive feedback about the Nautilus Sonesta Miami Beach. We're thrilled to hear you enjoyed our prime location, and the welcoming vibe in our lobby and bar. We understand the surrounding construction might have influenced the peacefulness around the pool area and we are hopeful for your understanding. Your kind words about our team members bring joy to us. We hope to welcome you back once again in future.

8/10 – Goed

Stephanie, Colorado Springs

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was nice but we could hear people next to us (a gentleman snore all night) and the water pressure was changing drastically as you shower. The rooms were clean and the waterfront rooms were nice. View of sunset of the ocean and city skyline are spectacular at the roof terrace.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Stephanie, it's wonderful to hear that you found the Nautilus Sonesta Miami Beach pleasing and appreciated the cleanliness of our rooms. We are glad that our waterfront rooms and the breathtaking views of the sunset and city skyline from our roof terrace added value to your stay. We regret to know about the issues you mentioned regarding sound-proofing and consistency in water pressure. We appreciate this feedback as it helps us identify areas for improvement. We hope to have you back to provide an even better experience next time.

8/10 – Goed

Johnny

Reisde met familie
The property was ok. For the price I expected it for it to be more clean.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 30 mrt 2024
Johnny, it's valuable to hear your feedback. We strive to provide a satisfy experience for our guests at Nautilus Sonesta Miami Beach. If there were cleanliness aspects that could have been improved during your stay, we certainly take note so we can better meet future guest expectations. We hope you will choose to stay with us again, so we can demonstrate our commitment to your comfort and satisfaction.

10/10 – Uitstekend

Angie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent stay with easy access to the beach and room for 6!
1 nacht verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Angie, it's wonderful to hear that your stay at Nautilus Sonesta Miami Beach exceeded expectations! We're thrilled you appreciated the effortless beach access and spacious accommodations. We can't wait to welcome your group back for another stay in the future.

10/10 – Uitstekend

Marta

1 nacht verbleven in maart 2024
Reactie van Customer Service op 15 apr 2024
Marta, it's delightful to hear that you had an outstanding experience at Nautilus Sonesta Miami Beach. We truly appreciate your top rating on Expedia and look forward to welcoming you back in the near future for another splendid visit.

4/10 – Matig

Jie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loud drilling noise from early in the morning. And oh boy, was my neighbor loud at night (Rated R). Need better noise insulating walls.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
Jie, we're genuinely sorry to hear that noise disturbances affected your stay. We understand the importance of a quiet environment and we share your concerns about sound isolation. Rest assured, these comments have been passed along to the relevant team. We hope to have another chance to offer you a more enjoyable experience.

8/10 – Goed

Panagiota

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Customer Service op 13 apr 2024
Thank you for the 4/5 rating, Panagiota!We are excited to see that you had an enjoyable experience at Nautilus Sonesta Miami Beach. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 – Goed

Twyla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Ignacio Daponte - Hotel Manager op 23 mrt 2024
Thank you for your rating, we hope to welcome you back soon!

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Customer Service op 8 apr 2024
Anthony, it's great to see your perfect rating! Your support means a lot to us at Nautilus Sonesta Miami Beach. We're looking forward to welcoming you back the next time you're in the area.

8/10 – Goed

Luis

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
The property is fine for both a business or pleasure stay
3 nachten verbleven in maart 2024
Reactie van Customer Service op 17 mrt 2024
Luis, it's delightful to hear that you find the Nautilus Sonesta Miami Beach to be a suitable choice for multiple types of visits, whether they be business-related or for leisure. We hope to have the pleasure of hosting you again in the future.

8/10 – Goed

tiffany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Customer Service op 17 mrt 2024
We appreciate you sharing this positive rating, Tiffany!The comfort of our guests is important to us so we can't wait to see you back again at Nautilus Sonesta Miami Beach. We want to share an even more enjoyable experience with you next time.

6/10 – Redelijk

israel

Zakenreiziger
Positief: Netheid
The hotel is old style. The most view is with windows not with a curtain wall I ordered room service they serve it without forks as a fast food box.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 14 mrt 2024
Israel, thank you for your feedback regarding your recent experience. It's evident that some aspects did not meet your expectations. Our establishment indeed features a classic design, contrasted by modern amenities. We understand the matter regarding the windows and will take this into consideration for any future updates. Concerning room service, we typically strive for more catered presentation and will work to improve upon this detail. Your feedback aids us in enhancing the guest experience. We hope to welcome you once again in the future.

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our third stay at Nautilus was fantastic as usual! The staff is always very friendly and welcoming— special shout out to Shawn (pool crew, I believe that was his name) for going above and beyond. The only real problem we had was with all the construction work going on around the property, something that they have no control over.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 13 mrt 2024
Brian, it's wonderful to hear you enjoyed another delightful stay at Nautilus Sonesta Miami Beach! We're thrilled to know our warm and inviting team members, particularly by the pool, elevated your stay. While factors outside our property sometimes pose challenges, we strive to ensure your overall experience remains enjoyable. We appreciate your understanding. Looking forward to your fourth visit with us!

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10/10 staff was amazing and I had the best time. Hotel was beautiful and quiet yet near everything
4 nachten verbleven in december 2023
Reactie van Customer Service op 12 mrt 2024
Elizabeth, it's great to know you had such a wonderful time at Nautilus Sonesta Miami Beach. We are pleased that our team members made your visit incredible and you found the location to be convenient as well as serene. Thank you for taking the time to share your delightful experience. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Kayla

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Kayla, we're thrilled to know you gave Nautilus Sonesta Miami Beach a perfect rating! We take great pleasure in ensuring our guests have a positive experience. We hope you'll choose to stay with us again in the future.

10/10 – Uitstekend

Tom

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, amazing pool, good food, and right on the beach. Staff was friendly and helpful. Views were not great from our room facing a blank wall to the south, but we didn't spend much time there.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 15 mrt 2024
Tom, it's wonderful to hear that you enjoyed the prime location, pristine pool, and delicious cuisine at Nautilus Sonesta Miami Beach. We're thrilled that our team members were friendly and able to assist you. We acknowledge that the view from your room might not have lived up to expectations, and we'll bear your feedback in mind for the future. Your satisfaction is important to us, and we can't wait to welcome you back for another enjoyable stay.

10/10 – Uitstekend

Marci

Positief: Netheid, personeel en service en voorzieningen
4 nachten verbleven in februari 2024
Reactie van Customer Service op 31 mrt 2024
Thank you for taking the time to leave this wonderful rating, Marci! We hope to see you again soon at Nautilus Sonesta Miami Beach so we can share yet another amazing experience!

4/10 – Matig

Justine

Reisde met een groep
Positief: Voorzieningen
Negatief: Netheid, personeel en service
I had higher expectations! Room was dirty.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 11 mrt 2024
Justine, we're truly regretful that you encountered issues with the cleanliness of your room during your stay. Maintaining a clean and comfortable environment is of utmost importance to us and we will certainly review your feedback with our housekeeping team members. Should you decide to give us another chance, we'll strive to exceed your expectations.