Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. A post stay inspection of your guest room found no issues with your airconditioner. It was found set to Cool/Fan which would produce only a fan. AC's need to be set to Cool/Auto with the desired temperature set for the unit to function as an AC as opposed to a fan.Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon!

Thanks for taking the time and leaving us some pretty good feedback! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!

Thank you for taking the time to share your thoughts about our unique location. The satisfaction of our guests is our main objective. Our vision was to focus on the beautiful Art Deco lines and structure that made Miami’s South Beach the iconic beach destination it is. In such we have chosen furnishings that are inline with the Art Deco period. Please keep in mind that the Art Deco hotels lining Ocean Drive are boutique hotels and not the typical beige-box franchises you see everywhere else. Thanks again for staying at the Majestic Hotel. Safe Travels.

Thanks for taking the time and leaving us a PERFECT SCORE RATING! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!

Thank you so much for your review. We're glad to see that overall, you enjoyed our hotel's convenient and vibrant location. We're sorry to hear that you were not satisfied with the valet. The valet and traffic information was prominently displayed on the main page of our hotel website for the time leading up to and the month of Spring Break. This was removed from the hotel website once the traffic restrictions on Ocean Drive were lifted. Our fornt desk staff was also available to convey this information for guests calling the hotel. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

Thank you so much for your review. We're glad to see that overall, you enjoyed our hotel's convenient and vibrant location. We're sorry to hear that you were not satisfied with the our beds. We strive to provide excellent service to all our guests, and we're you shared this with us. We hope to welcome you back soon for another wonderful stay!

Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the subpar experience you encountered, which is certainly not reflective of the standards we strive to uphold. Your have been noted, and we assure you that immediate steps are being taken to address these issues with our team. We hope you understand, but our office has limited space and during this busy event period, it is first-come, first served. Please know that your comments are invaluable to us as we continuously work towards enhancing our services and facilities. We truly hope to have the opportunity to regain your trust in the future.

Thank you so much for your positive review! We're glad to see that overall, you enjoyed our hotel's convenient and vibrant location. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

Thank you so much for your positive review! We're glad to see that overall, you enjoyed our hotel's convenient and vibrant location. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

Thank you so much for your positive review! We're glad to see that overall, you enjoyed our hotel's convenient and vibrant location. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. As there was no context provided, we would love to know what went wrong during your visit to ensure a better experience for all our guests.

Thanks for taking the time and leaving us a PERFECT SCORE RATING! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!

Thanks for taking the time and leaving us a PERFECT SCORE RATING! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!

Thank you so much for your positive review! We're glad to see that overall, you enjoyed our hotel's convenient and vibrant location. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

Thank you so much for your positive review! We're glad to see that overall, you enjoyed our hotel's convenient and vibrant location. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

Thank you so much for your positive review! We're glad to see that overall, you enjoyed our hotel's convenient and vibrant location. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

Thank you for taking the time to provide feedback on your recent stay with us, despite our efforts to address your concerns and provide a full refund for the inconvenience you experienced.We are genuinely disappointed to learn that despite our resolution to your dissatisfaction, you chose to leave a negative review. We had sincerely hoped that our gesture of goodwill in granting a full refund would have mitigated any lingering frustrations and demonstrated our commitment to guest satisfaction.It's disheartening to see that your overall impression of our hotel was not positively influenced by our efforts to rectify the situation. We take great pride in providing exceptional service to all our guests, and it's always our aim to ensure that every stay with us is a memorable and enjoyable experience.Nevertheless, we understand that each guest's perspective is unique, and we respect your right to share your honest feedback. We will use your comments as an opportunity for reflection and improvement, as we continuously strive to enhance our guests' experiences.Should you reconsider staying with us in the future, we would welcome the opportunity to exceed your expectations and restore your confidence in our hotel.Thank you again for sharing your feedback, and please don't hesitate to reach out if there's anything further we can do to assist you.

Thank you so much for your review. We're glad to see that overall, you enjoyed our hotel's convenient and vibrant location. We're sorry to hear that you were not satisfied with the amount of choices provided on the breakfast. The hotel does not own and does not operate the restaurant. Therefore we are limited to what we can provide for the included breakfast. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

Thank you so much for your positive review! We're glad to see that overall, you enjoyed our hotel's convenient and vibrant location. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

We sincerely apologize for any unfavorable experience you may have had during your stay with us. Your lack of feedback is deeply concerning, and we take reports of this nature seriously. We apologize for any inconvenience caused, and if you reach out, we'd love to know how we can improve. Safe Travels.

We sincerely apologize for any unfavorable experience you may have had during your stay with us. Your lack of feedback is deeply concerning, and we take reports of this nature seriously. We apologize for any inconvenience caused, and if you reach out, we'd love to know how we can improve. Safe Travels.

Thank you so much for your positive review! We're glad to see that overall, you enjoyed our hotel's convenient location. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

Thanks for taking the time and leaving us a PERFECT SCORE RATING! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!

Thanks for taking the time and leaving us a PERFECT SCORE RATING! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!

Thank you for taking the time to share your feedback regarding your recent reservation at Majestic Hotel South Beach. We genuinely appreciate all forms of input as it helps us to continually improve our services.We are sorry to hear about your disappointment with your reservation. As per our standard policies clearly outlined on our Expedia listing under "Policies," our check-in start time is at 4 PM, and the check-in end time is at midnight. Regrettably, you did not arrive within this timeframe nor did you provide any prior notice of your delayed arrival to Expedia.Upon your eventual arrival the following day, just prior to 12:00 PM noon, we were obliged to inform you of the no-show charge for the previous night and the cancellation of any remaining night(s). This policy is in place to ensure fairness to both our guests and our establishment, as we reserve rooms based on expected occupancy.While we understand that unforeseen circumstances may arise, it is the responsibility of the guest to communicate any changes to their reservation directly with the booking provider, in this case, Expedia. Therefore, we advised you to contact Expedia directly regarding any potential refunds or adjustments, as payment was made through their platform.Once again, we apologize for any inconvenience caused, and we hope this clarifies our position regarding the charges incurred. If you have any further questions or concerns, please do not hesitate to reach out to us directly.

Thank you for taking the time to share your feedback about your recent stay at Majestic Hotel South Beach. We deeply regret that your experience did not meet your expectations, but it's important to address some crucial points you've raised.Firstly, we appreciate your recognition of our amazing location. We strive to provide a memorable experience for all our guests, and we're delighted that you enjoyed the area.However, we must address the concerning incident that occurred at our front desk. We take immense pride in our dedicated team, and it deeply saddens us to hear about any unpleasant interactions with our staff. It's crucial to note that our team members deserve to be treated with respect and kindness, and any behavior that deviates from this standard is unacceptable.Regarding the issue with breakfast vouchers, it's imperative to clarify that our hotel operates within specific breakfast hours, as you mentioned. While we understand your desire to obtain vouchers beyond the allotted time, our team must adhere to the set schedule for the benefit of all guests. We appreciate your understanding and cooperation in this matter.Additionally, it's important to address the behavior displayed by your husband during the interaction with our front desk associate. Any form of verbal abuse or aggression towards our staff, or any individual for that matter, is absolutely intolerable. We strive to cultivate a welcoming and respectful environment for all our guests and team members, and such conduct undermines these efforts.We're pleased to hear that you eventually received your vouchers and enjoyed your breakfast experience at the appropriate time. However, it's disheartening that your review fails to provide the full context of the incident, particularly regarding the unacceptable behavior witnessed by other guests and restaurant patrons.At Majestic Hotel South Beach, we value transparency and honesty, and we encourage guests to share their experiences fully. We believe it's essential for potential guests to have a comprehensive understanding of our establishment.We sincerely hope that this isolated incident does not overshadow the positive aspects of your stay. We remain committed to delivering exceptional service and experiences to all our guests.

Thank you so much for your positive review! We're glad to see that overall, you enjoyed our hotel's convenient location and that our staff made your stay enjoyable. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

Thanks for taking the time and leaving us a PERFECT SCORE RATING! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!

Thanks for taking the time and leaving us a PERFECT SCORE RATING! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!

Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the subpar experience you encountered, which is certainly not reflective of the standards we strive to uphold. Yours have been noted, and we assure you that immediate steps are being taken to address these issues with our team. We understand the importance of a seamless and comfortable stay for our guests, and we regret that we fell short in meeting your expectations. Please know that your comments are invaluable to us as we continuously work towards enhancing our services and facilities. We truly hope to have the opportunity to regain your trust in the future.

We sincerely apologize for any unfavorable experience you may have had during your stay with us. Your lack of feedback is deeply concerning, and we take reports of this nature seriously. We apologize for any inconvenience caused, and if you reach out, we'd love to know how we can improve. Safe Travels.

Thanks for taking the time and leaving us a PERFECT SCORE RATING! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!

Thanks for taking the time and leaving us a PERFECT SCORE RATING! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!

Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the subpar experience you encountered, which is certainly not reflective of the standards we strive to uphold. Your have been noted, and we assure you that immediate steps are being taken to address these issues with our team.We understand the importance of a seamless and comfortable stay for our guests, and we regret that we fell short in meeting your expectations. Please know that your comments are invaluable to us as we continuously work towards enhancing our services and facilities. We truly hope to have the opportunity to regain your trust in the future.

Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the subpar experience you encountered, which is certainly not reflective of the standards we strive to uphold. Your have been noted, and we assure you that immediate steps are being taken to address these issues with our team.We understand the importance of a seamless and comfortable stay for our guests, and we regret that we fell short in meeting your expectations. Please know that your comments are invaluable to us as we continuously work towards enhancing our services and facilities. We truly hope to have the opportunity to regain your trust in the future.

Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. As there was no context provided, we would love to know what went wrong during your visit to ensure a better experience for all our guests.

Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the subpar experience you encountered, which is certainly not reflective of the standards we strive to uphold. Your have been noted, and we assure you that immediate steps are being taken to address these issues with our team.We understand the importance of a seamless and comfortable stay for our guests, and we regret that we fell short in meeting your expectations. Please know that your comments are invaluable to us as we continuously work towards enhancing our services and facilities. We truly hope to have the opportunity to regain your trust in the future.

Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the subpar experience you encountered, which is certainly not reflective of the standards we strive to uphold. Your have been noted, and we assure you that immediate steps are being taken to address these issues with our team. We understand the importance of a seamless and comfortable stay for our guests, and we regret that we fell short in meeting your expectations. Please note that most hotels along Ocean Drive have dinning establishments in their entrances. This provides for a variety of nearby options for guests to enjoy. In some cases this takes up more lobby space which we have found most guests do not utilize. We are located in the entertainment district and therefore cannot guarantee a noise free environment. We truly hope to have the opportunity to regain your trust in the future.

Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the subpar experience you encountered, which is certainly not reflective of the standards we strive to uphold. Your have been noted, and we assure you that immediate steps are being taken to address these issues with our team.We understand the importance of a seamless and comfortable stay for our guests, and we regret that we fell short in meeting your expectations. Please know that your comments are invaluable to us as we continuously work towards enhancing our services and facilities. We truly hope to have the opportunity to regain your trust in the future.

Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the subpar experience you encountered, which is certainly not reflective of the standards we strive to uphold. The hotel does not have electrical issues. The local power company was experiencing an outage in the area and was making repairs to underground equipment. This resulted in many business experiencing the outage and flickering while they were working. We truly hope to have the opportunity to regain your trust in the future.

Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for any inconvenience you experienced regarding our credit card processing procedure.We want to assure you that our credit card equipment is currently functioning without any issues. However, as part of our commitment to ensuring secure transactions, we are required by our merchant bank to physically imprint credit cards for transactions. This process helps us maintain the highest standards of security for our guests' financial information.In cases where credit cards do not have raised lettering, yours did not, they cannot be passed through our credit card imprinter. Therefore, our team may opt to manually record the card details on paper as per the instructions provided by our merchant bank.We understand your concern and appreciate your patience as we adhere to these important security measures. Once again, we apologize for any inconvenience this may have caused and hope to have the opportunity to welcome you back for a more seamless experience in the future.

Thanks for taking the time and leaving us a PERFECT SCORE RATING! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!

Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. As there was no context provided, we would love to know what went wrong during your visit to ensure a better experience for all our guests.

Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the subpar experience you encountered, which is certainly not reflective of the standards we strive to uphold. Your have been noted, and we assure you that immediate steps are being taken to address these issues with our team. We hope you understand, but our office has limited space and during this busy event period, it is first-come, first served. Please know that your comments are invaluable to us as we continuously work towards enhancing our services and facilities. We truly hope to have the opportunity to regain your trust in the future.

Thank you so much for your positive review! We're thrilled to hear that you enjoyed our hotel's convenient location and that our staff made your stay enjoyable. We strive to provide excellent service to all our guests, and we're glad to know we met your expectations. Your feedback motivates us to continue delivering memorable experiences. We hope to welcome you back soon for another wonderful stay!

Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the subpar experience you encountered, which is certainly not reflective of the standards we strive to uphold. Your have been noted, and we assure you that immediate steps are being taken to address these issues with our team.We understand the importance of a seamless and comfortable stay for our guests, and we regret that we fell short in meeting your expectations. Please know that your comments are invaluable to us as we continuously work towards enhancing our services and facilities. We truly hope to have the opportunity to regain your trust in the future.

Thanks for taking the time and leaving us a PERFECT SCORE RATING! I am happy to see that you had a great time with us. We can't wait to have you back for another visit! Thanks again for staying at the Majestic Hotel!