Terras

Beoordelingen van Hilton Garden Inn Homestead

3 out of 5
Hilton Garden Inn Homestead
2601 NE 9th Court, Homestead, FL

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 657 van 927 beoordelingen" "
Gastenscore: 8 - Goed. 163 van 927 beoordelingen" "
Gastenscore: 6 - Redelijk. 52 van 927 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 927 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 927 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gerrit

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mooi nieuw hotel Receptie zeer vriendelijk en snel Wij zaten op 6e etage erg rustig Kortom alles top!
1 nacht verbleven in mei 2023
Reactie van Fernando Guevara - Operations Manager op 25 mei 2023
Dear Gerrit:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

W.H.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nieuw / schoon/ vriendelijke mensen . En rustig
2 nachten verbleven in januari 2023
Reactie van Joseph op 5 jan 2023
Dear W.H., Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make you stay better and brighter. If something isn't the way you like it, let any Team Member know, and we will make it right.Sincerely, Joseph Glasser

10/10 – Uitstekend

W.H.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2022
Reactie van Front Desk op 22 feb 2022
Thank you for choosing the Hilton Garden Inn Homestead. We appreciate your feedback and we will be sharing it with our team! We hope in welcoming you back for your future stay!

10/10 – Uitstekend

Earl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was just perfect!!
1 nacht verbleven in mei 2024

8/10 – Goed

Kimberly, Iowa City

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a newer, clean property with fun/interesting decor. Our room was a nice size with coffee maker, refrigerator and microwave. We appreciated some of the options that were a little more eco-friendly, such as the soap and shampoo dispensers. Our only surprise was that the breakfast seemed a little bit expensive for what was available. This was not a huge deal as there were plenty of other eating options and grocery stores in the area.
4 nachten verbleven in mei 2024
Reactie van Eldamarie op 24 mei 2024
Dear Kimberly:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Goed

Noel

Positief: Personeel en service
2 nachten verbleven in mei 2024
Reactie van Eldamarie op 17 mei 2024
Dear Noel:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Liuva

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
One night quiet stay
1 nacht verbleven in mei 2024
Reactie van Eldamarie op 14 mei 2024
Dear Liuva: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Redelijk

Jamie

Reisde met partner
This is fine for a short stay. Felt rooms were dated and beds were not super comfortable.
1 nacht verbleven in mei 2024
Reactie van Eldamarie op 14 mei 2024
Dear Xueping: Thank you for taking a moment to share your experience. Thank you for your constructive comments. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, close to shopping
1 nacht verbleven in mei 2024
Reactie van Eldamarie op 14 mei 2024
Dear Thomas: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Xueping

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice And I like it
2 nachten verbleven in mei 2024
Reactie van Eldamarie op 11 mei 2024
Dear Xueping: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Jean-Luc

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proximité du parc des Everglades
1 nacht verbleven in mei 2024
Reactie van Eldamarie op 11 mei 2024
Dear Jean-Luc: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead and the surrounding area to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

juan c

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great 😊
2 nachten verbleven in mei 2024
Reactie van Eldamarie op 11 mei 2024
Dear Juan C: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Eldamarie op 10 mei 2024
Dear Karen:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Chance

2 nachten verbleven in mei 2024

10/10 – Uitstekend

Shawn

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
4 nachten verbleven in april 2024
Reactie van Eldamarie op 5 mei 2024
Dear Shawn:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Goed

Julia

1 nacht verbleven in april 2024
Reactie van Eldamarie op 24 mei 2024
Dear Julia:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Anthony, Homestead

1 nacht verbleven in april 2024
Reactie van Eldamarie op 24 mei 2024
Dear Anthony:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 – Ontzettend slecht

Shaquana

Kl
1 nacht verbleven in april 2024
Reactie van Eldamarie op 2 mei 2024
Dear Shaquana:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Ernest

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property seemed brand new.
1 nacht verbleven in april 2024
Reactie van Eldamarie op 1 mei 2024
Dear Ernest:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Gerardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Eldamarie op 1 mei 2024
Dear Gerardo:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Jorge

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have a good and quiet time, all in the hotel was perfect.
3 nachten verbleven in april 2024
Reactie van Eldamarie op 28 apr 2024
Dear Jorge:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

leslie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just perfect for a one night stay with family. Could not have been better. Thank you.
1 nacht verbleven in april 2024
Reactie van Eldamarie op 25 apr 2024
Dear Leslie,Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Redelijk

Jess

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is close the the main entrance at the Everglades. Very clean, the pool was nice, and the onsite breakfast was good. It's not free, they should offer a bundling option. Very close to Target and lots of restaurants in the area.
2 nachten verbleven in april 2024
Reactie van Eldamarie op 23 apr 2024
Dear Jess:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

LaNita

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean and safe
3 nachten verbleven in april 2024
Reactie van Eldamarie op 17 apr 2024
Dear LaNita:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Place was clean and restaurant close by
1 nacht verbleven in maart 2024
Reactie van Eldamarie op 11 apr 2024
Dear Jose:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Amy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The concierge was an excellent source of information for us for our dining needs for the night. We almost didn’t choose a particular place due to low scores but she was shocked to hear it and said she frequented there often. We decided to go and it was an excellent choice. She also helped with an extra blanket. All with a smile! Room was clean and comfortable as well.
2 nachten verbleven in maart 2024
Reactie van Eldamarie op 7 apr 2024
Dear Amy:Thank you for taking a moment to share your experience. I am happy to hear you found the Hitlon Garden Inn Homestead to your liking and that you had a positive interaction with our staff. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Goed

Samuel, Salem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Eldamarie op 5 apr 2024
Dear Samuel:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Goed

Juan Carlos, Mt Dora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great
1 nacht verbleven in maart 2024
Reactie van Eldamarie op 4 apr 2024
Dear Juan Carlos: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Fior

2 nachten verbleven in maart 2024
Reactie van Eldamarie op 25 apr 2024
Dear Fior, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Goed

Liis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Eldamarie op 4 apr 2024
Dear Liis: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Natalia

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Eldamarie op 4 apr 2024
Dear Natalia: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Goed

alejandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me funciona
3 nachten verbleven in maart 2024
Reactie van Eldamarie op 1 apr 2024
Dear Alejandro:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

ERIK

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an excellent hotel choice for the Homestead Florida Area.
1 nacht verbleven in maart 2024
Reactie van Eldamarie op 1 apr 2024
Dear Erik:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Goed

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Eldamarie op 1 apr 2024
Dear Eric:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Redelijk

ahmad, sarasota

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Nothing especial in the hotel , slow internet, no parking was at night I have to park far, pillow not comfortable, shower was out of shampoo liquid, refrigerator wasn’t cooling well, breakfast was over $15 for each person, small candy at hotel for the price over $3, for what I paid I could find better hotel for the next time visit
1 nacht verbleven in maart 2024
Reactie van Eldamarie op 31 mrt 2024
Dear Ahmad:Thank you for taking the time to share your experience about your recent stay at our hotel. As a valued guest, we sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Eldamarie.Montesdeoca@hilton.com

10/10 – Uitstekend

Dariusz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay. Clean, quality and easy access to shopping and dining.
1 nacht verbleven in maart 2024
Reactie van Eldamarie op 28 mrt 2024
Dear Dariusz:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Goed

Natasha

Zakenreiziger
Positief: Voorzieningen
Great location
2 nachten verbleven in maart 2024
Reactie van Eldamarie op 28 mrt 2024
Dear Natasha:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Allison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo
1 nacht verbleven in maart 2024
Reactie van Eldamarie op 28 mrt 2024
Dear Allison:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Goed

Heather

Great area. Around many shops and restaurants. Perfect spot for the night before heading to the keys.
1 nacht verbleven in maart 2024
Reactie van Eldamarie op 17 mrt 2024
Dear Heather:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead and the surrounding area to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Sharon, Bethalto

2 nachten verbleven in maart 2024
Reactie van Eldamarie op 17 mrt 2024
Dear Sharon:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Alex Kwok Chung, Richmond

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and the staff were super friendly!
6 nachten verbleven in januari 2024
Reactie van Fernando op 3 mrt 2024
Dear Alex:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Holly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definitely one of the best places I’ve stayed at for just 1 night.
1 nacht verbleven in februari 2024
Reactie van Fernando op 3 mrt 2024
Dear Holly:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Fernando op 6 mrt 2024
Dear Nathan:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Goed

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay all good, but very surprised we would have had to pay for breakfast, most places we stay provide free?
1 nacht verbleven in februari 2024
Reactie van Fernando op 24 feb 2024
Dear Richard:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

tracy

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome staff and the hotel rooms are very clean.
1 nacht verbleven in februari 2024
Reactie van Fernando op 24 feb 2024
Dear Tracy:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Sheri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel! Clean, comfy, huge tooms and friendly staff. I really appreciated being asked what floor I would like to be on. Lots of dining a 5 minute walk away. Everglades - both main entrance and Shark Valley were an easy drive without going on the turnpike. Redlands golf club easy 15 minute drive. Great location!
3 nachten verbleven in februari 2024
Reactie van Fernando op 24 feb 2024
Dear Sheri:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Goed

Amy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very conveniently located with amenities nearby.
1 nacht verbleven in februari 2024
Reactie van Fernando op 24 feb 2024
Dear Amy:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Redelijk

Paul

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unfortunately assigned an accessible room which we did not request. This meant the bathroom floor was slippery which could have resulted in injury for me or my wife. Found the provided coffee supplies were meagre and only allowed for one cup each. Bath towels limited to just one each which we had to lay on the floor of the bathroom to provide for a stable surface. Otherwise the stay was sufficient for needs.
2 nachten verbleven in februari 2024
Reactie van Fernando op 3 mrt 2024
Dear Paul:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We always guarantee the room type that was originally booked. If we do not have it available, we inform the guest of the issue as to why we do not. Please feel free to contact us directly so we can further address your matter. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

AMALIA

Positief: Voorzieningen
Great stay!
5 nachten verbleven in februari 2024
Reactie van Fernando op 24 feb 2024
Dear Amalia:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Uitstekend

Kim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good
Brief by enjoyable stay. Fine clean room, good bed, nice view, excellent bathroom. Counter staff were friendly and excellent.
1 nacht verbleven in februari 2024
Reactie van Fernando Guevara - Operations Manager op 19 feb 2024
Dear Kim:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.