Een binnenzwembad, een buitenzwembad en parasols bij het zwembad

Beoordelingen van ARTIEM Audax - Adults Only Hotel

4.5 out of 5
ARTIEM Audax - Adults Only Hotel
Urb. Serpentona, Cala Galdana, Ciutadella de Menorca, Menorca

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 299 van 430 beoordelingen" "
Gastenscore: 8 - Goed. 101 van 430 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 430 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 430 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 430 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Henderikus

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Nice hotel, great team and service
I give this a hotel a good note because of it's great team. We rarely saw so friendly, nice and helpfull people!! Thanks all. Also the breakfast buffet is simply fantastic. Nice fresh food, beautifull terrace. On the other hand, we found the rooms a little disappointing because the sea view rooms have small balconies with two unfomfortable chairs. We took the expensive options, 1 panoramic (great view!!) and 1 sea view (so disappointing!) We booked the hotel 5 months in advance but the negotiation with the director was difficult and he was not transparent on the positioning of the rooms. I decided to have confidence but the sea view room was on the first floor, close to the street and noisy. They say it was because we asked two single beds but I find that not fair to be punished for that reason and no communication at all.... Also Expedia users are excluded from the offer on the hotel website to use the spa. An Expedia client is a second class client for this hotel, clearly.
7 nachten verbleven in april 2022

10/10 – Uitstekend

Henderikus

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, great service, small rooms/balconies
I give this a hotel a good note because of it's great team. We rarely saw so friendly, nice and helpfull people!! Thanks all. Also the breakfast buffet is simply fantastic. Nice fresh food, beautifull terrace. On the other hand, we found the rooms a little disappointing because the sea view rooms have small balconies with two unfomfortable chairs. We took the expensive options, 1 panoramic (great view!!) and 1 sea view (so disappointing!) We booked the hotel 5 months in advance but the negotiation with the director was difficult and he was not transparent on the positioning of the rooms. I decided to have confidence but the sea view room was on the first floor, close to the street and noisy. They say it was because we asked two single beds but I find that not fair to be punished for that reason and no communication at all.... Also Expedia users are excluded from the offer on the hotel website to use the spa. An Expedia client is a second class client for this hotel, clearly.
7 nachten verbleven in april 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Goed hotel prima ligging Aardige staff!!
7 nachten verbleven in juni 2021

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Javier Martínez, Director general op 18 mei 2024
Estimado David, Comentarios de este tipo nos animan a seguir adelante y mejorar día a día.Nos alegra mucho que haya depositado su confianza en el ARTIEM Audax eligiéndonos como su hotel de confianza durante estos días que ha pasado en Cala Galdana . Confiamos en que se lleve un maravilloso recuerdo de su visita a nuestra hermosa ciudad y le agradecemos de corazón su magnífica valoración.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Javier Martínez, Director general

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Javier Martínez, General Manager op 7 mei 2024
Dear Ann,Thank you for such a positive review.We are pleased that we were able to meet your expectations.It would be our pleasure to have you return on another occasion. Very best wishes,Javier Martínez, General Manager

10/10 – Uitstekend

Swen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exzellente Unterkunft, Grandioser Ausblick, gute Lage, freundliches und hilfsbereites Personal, super Frühstücksbuffet gut ausgestattetes sauberes und modernes Zimmer. Alles Top, jederzeit wieder.
7 nachten verbleven in april 2024
Reactie van Javier Martínez, Hoteldirektor op 29 apr 2024
Sehr geehrter Swen,danke für den positiven Erfahrungsbericht zu unserem Hotel.Es erfüllt uns mit Freude zu hören, dass Sie den grandiosen Ausblick und die gute Lage unseres Hotels ARTIEM Audax genießen konnten. Unser Ziel ist es, ein Umfeld zu schaffen, in dem sich unsere Gäste glücklich und zufrieden fühlen, und Ihr Lob über unsere freundlichen und hilfsbereiten Freshpeople bestätigt uns in unserem Streben.Die Sauberkeit und moderne Ausstattung Ihres Zimmers sowie das reichhaltige Frühstück mit unseren km0-Produkten sind Aspekte, auf die wir besonders stolz sind. Wir sind stets bemüht, unseren Gästen einen unvergesslichen Aufenthalt zu bieten, und Ihr positives Erlebnis bestärkt uns darin, diesen Weg weiterzugehen.Bis zum nächsten Mal. Alles Gute und freundliche Grüße,Javier Martínez, Hoteldirektor

10/10 – Uitstekend

Sébastien Christian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Séjour très agréable dans un hôtel avec de belles prestations et un bon rapport qualité prix en cette période de vacances de Pâques. Chambre propre et très bon service. Hôtel très calme
5 nachten verbleven in april 2024
Reactie van Javier Martínez, Directeur général op 26 apr 2024
Cher Sébastien,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes ravis que vous ayez trouvé notre hôtel à la hauteur de vos attentes, en particulier la propreté de nos chambres et la qualité de notre service. L'équipe d'ARTIEM Audax s'engage à offrir un environnement calme et propice à la détente, et il est encourageant de lire que nous avons réussi à créer cette atmosphère pour vous. Nous sommes également fiers de la condition de notre hôtel et de l'attention portée aux équipements de la chambre pour garantir le confort de nos clients.En vous remerciant encore pour vos commentaires élogieux, nous vous invitons à revenir pour une autre expérience relaxante et revigorante à Menorca.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Javier Martínez, Directeur général

10/10 – Uitstekend

Thomas Samuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Superbe hôtel dans un lieu exceptionnel
4 nachten verbleven in april 2024
Reactie van Javier Martínez, General Manager op 21 apr 2024
Cher Thomas,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes ravis d'apprendre que la propreté de nos chambres, l'état de notre établissement, la qualité du service et les commodités de la chambre ont répondu à vos attentes. Chez ARTIEM Audax, notre mission est d'inspirer le bonheur et votre satisfaction est notre plus belle récompense.Nous nous engageons chaque jour à maintenir les standards élevés que vous avez appréciés lors de votre séjour et espérons continuer à être à la hauteur de vos attentes lors de vos futures visites.Merci encore pour avoir choisi ARTIEM Audax pour votre séjour et pour avoir pris le temps de partager votre expérience exceptionnelle.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Javier Martínez, General Manager

10/10 – Uitstekend

Suzanne

6 nachten verbleven in maart 2024
Reactie van Javier Martínez, General Manager op 27 apr 2024
Dear Suzanne,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Javier Martínez, General Manager

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the location, the pool , the staff and the bike hire facility
5 nachten verbleven in oktober 2023
Reactie van Javier Martínez, General Manager op 27 nov 2023
Dear Karen,Thank you for sharing your review.We're delighted that the proximity to Cala Galdana beach, our swimming facilities, the attentive service from our team, and the bicycle rental service contributed positively to your stay. It's wonderful to know that these aspects of our hotel met your expectations and enhanced your visit. We're committed to providing a memorable experience for our guests, and your satisfaction is a testament to our efforts.It would be a pleasure to welcome you back. Best wishes,Javier Martínez, General Manager

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So close to ocean and coves. We were able to take the trail right outside the hotel to two small private quiet cove beaches. The views were stunning. A once in a lifetime adventure!! The location is amazing.
3 nachten verbleven in oktober 2023
Reactie van Javier Martínez, General Manager op 26 okt 2023
Dear guest, thank you for taking the time to share your wonderful experience at our hotel.We are thrilled to hear that you enjoyed our prime location near the ocean and coves, and that you had the opportunity to explore the beautiful trails and private beaches in the area. It's fantastic that you found the views stunning and your adventure to be a once in a lifetime experience. We would be delighted to welcome you back for another memorable stay. Warm regards,Javier Martínez, General Manager

10/10 – Uitstekend

Ana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La tranquilidad y la zona.
4 nachten verbleven in oktober 2023
Reactie van Javier Martínez, General Manager op 23 okt 2023
Estimada Ana,Apreciamos que eligiera al ARTIEM Audax y el tiempo que ha dedicado para dejarnos su comentario.Nos alegra saber que disfrutó de la tranquilidad y la ubicación de nuestro hotel en la hermosa zona de Cala Galdana. Nuestro objetivo es proporcionar un ambiente relajante y acogedor para que nuestros huéspedes puedan desconectar y disfrutar de la naturaleza que nos rodea.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un cordial saludo,Javier Martínez, General Manager

10/10 – Uitstekend

Bruce M

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is well located to explore Menorca. Very scenic location. Service staff are very helpful and friendly. Very slow public internet in the evenings. First class breakfast and dinner buffets. Strong practical emphasis on environmental conservation and sustainability while encouraging strong guest participation.
5 nachten verbleven in oktober 2023
Reactie van Javier Martínez, General Manager op 23 okt 2023
Dear Bruce,Thank you for taking the time to provide your feedback.We are delighted to hear that you enjoyed our scenic location and found our staff to be helpful and friendly. It's great to know that our breakfast and dinner buffets met your expectations and that you appreciated our commitment to environmental conservation and sustainability.We apologize for the slow public internet in the evenings and assure you that we are constantly working on improving our services. We hope that the overall positive aspects of your stay outweighed this inconvenience.We hope that we have the pleasure of welcoming you back. With very best wishes,Javier Martínez, General Manager

10/10 – Uitstekend

Bryan

6 nachten verbleven in september 2023
Reactie van Javier Martínez, General Manager op 16 okt 2023
Dear Bryan,Thank you for such a positive review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Kind regards,Javier Martínez, General Manager

8/10 – Goed

Johnathan

Positief: Staat van de accommodatie en faciliteiten
6 nachten verbleven in september 2023
Reactie van Javier Martínez, General Manager op 20 sep 2023
Dear Johnathan,Thank you for taking the time to share your opinion with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back.Kind regards,Javier Martínez, General Manager

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super séjour très bon petit déjeuner à recommander.
7 nachten verbleven in september 2023
Reactie van Javier Martínez, General Manager op 20 sep 2023
Cher Daniel,Merci de partager votre expérience avec nous !Nous sommes ravis que vous ayez passé un excellent séjour et que vous ayez apprécié notre petit déjeuner. Nous nous efforçons de proposer une variété de choix pour satisfaire les goûts de nos clients et sommes heureux que cela ait été à la hauteur de vos attentes.Au plaisir de vous accueillir à nouveau très bientôt,Javier Martínez, General Manager

8/10 – Goed

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in september 2023
Reactie van Javier Martínez, General Manager op 14 sep 2023
Dear Nicholas,Thank you for this kind review.Thanks for the good review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to seeing you again on another occasion.Best wishes,Javier Martínez, General Manager

10/10 – Uitstekend

Al

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location and surroundings. The hotel sits right near the beach, hiking routes, and local shops and restaurants. Upon entering, you're greeted by a stunning reception area and friendly staff. Our room was ready for us even though we arrived early. Our room was clean and tidy, although nothing extraordinary. Our balcony overlooked the trees and white villas and was a good size, with chairs, a table, and drying rack (very useful). The bed was a great size and extremely comfortable. We got a great nights' sleep! Our room included a safe and mini bar. Be warned that the glass bottles of water are NOT free (which we thought they were). The bathroom was a great size and included complementary shower gel and shampoo, which was very nice. You're provided with beach towels and we were given three tokens to exchange these during the week we were there. This is because the hotel is sustainable and encourages you to reuse towels. We found this was sufficient for the week, even though we used the towels every day, even on the beach. The pool area is lovely and you could always find a bed, even on busy days. We really enjoyed the breakfasts, which had a wide array of foods - as a vegetarian, I found there was always something to eat. We also ate a lot at The View bar. The cocktails were especially nice! However, there was definitely a black fly problem and could have done with something to deter them, like citronella candles. The staff were very friendly and helpful.
7 nachten verbleven in september 2023
Reactie van Javier Martínez, General Manager op 14 sep 2023
Dear Al,Thank you for such a great review.We are delighted to hear that you enjoyed our beautiful location, the stunning reception area, and the friendliness of our staff. It's great to know that you found our room clean and comfortable, with a nice balcony view. We appreciate your kind words about our sustainability efforts and the beach towel system. It's also wonderful to hear that you enjoyed our breakfast selection and the cocktails at The View bar.We will take your feedback into consideration. We also appreciate your suggestion regarding the black fly issue at The View bar and will look into possible solutions, such as citronella candles.We look forward to welcoming you back on your next visit.Best wishes,Javier Martínez, General Manager

4/10 – Matig

Maria

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This is not a 4 star hotel, it's 3 star at best. Very basic, bare bones. The phone in my room didn't function and was never addressed by the staff even after multiple requests. I had to go to the front desk to place a room service order. There is no mini-bar, so this was the only option for a drink an snack when we checked in. They would not deliver a bottle of cava to the room; I was told to go to the bar and get it myself. The restaurant had the atmosphere of a cafeteria and the food was pretty bad. My friend liked her black cod with miso, but our appetizer and my risotto were both inedible. Although this is an adults-only hotel, there were kids screaming and playing in the water directly in front of my balcony. The pool area looked nice, but it was not enough to make up for the negatives. I had booked here for 3 nights but checked out after the first night and went to a nicer hotel.
3 nachten verbleven in september 2023
Reactie van Javier Martínez, General Manager op 13 sep 2023
Dear Maria,Thank you for taking the time to share your feedback.We are sorry to learn that your stay did not meet your expectations. We apologize for the inconvenience with the phone in your room and the room service experience. Our team is always available to address any issues and ensure a comfortable stay for our guests and our in-room dining department operates from 9h00 to 23h00.Regarding the presence of children near your balcony, our hotel is an adults-only property and I can assure you no kids are allowed in here under the age of 17. We appreciate your feedback in general. We continuously strive to improve our services and offerings. Kind regards,Javier Martínez, General Manager

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel- service, location and facilities
Great hotel and location. The rooftop pool area was lovely with views over the sea and bay and plenty of sunbeds and a good bar area for sunset drinks and post dinner dancing. Breakfast buffet was good and staff always attentive. Otherwise mainly went out into the little resort where there were lots of good restaurants with wonderful fresh fish and seafood. The indoor pool and spa had a good selection of massaging water jets and heat treatments and felt really new ( as did the hotel) and we had 2 very relaxing full body massages. All in all an excellent hotel with very good service.. highly recommended.
5 nachten verbleven in augustus 2023
Reactie van Javier Martínez, General Manager op 14 sep 2023
Dear Jane, Thank you so much for these kind comments about your stay.We are thrilled to hear that you enjoyed our rooftop pool area with its stunning views over the sea and bay, as well as the attentive service from our staff. It's great to know that our breakfast buffet met your expectations and that you had the opportunity to explore the local restaurants offering fresh fish and seafood. We're also delighted that you found our indoor pool and spa facilities to be modern and relaxing, and that you had a pleasant experience with our full body massages.We look forward to seeing you again on your next stay.Best wishes,Javier Martínez, General Manager

10/10 – Uitstekend

Diana Karina

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our second time visiting the Artiem Audax hotel and we love it! The hotel is super close to the gorgeous Cala Galdana, the staff is friendly and attentive, the food is delicious, the rooms and facilities are clean, spacious and well maintained. We would recommend it to anyone visiting Menorca.
6 nachten verbleven in augustus 2023
Reactie van Javier Martínez, General Manager op 14 sep 2023
Dear Diana,Thank you for this kind review about your recent visit.We are thrilled to know that you enjoyed your second stay with us and appreciated our close proximity to the beautiful Cala Galdana beach. It's great to hear that our friendly staff, delicious food, and well-maintained rooms and facilities contributed to your satisfaction. Your kind words serve as a motivation for our team to continue providing exceptional service to our guests.We look forward to welcoming you again. Best regards,Javier Martínez, General Manager

10/10 – Uitstekend

laura qing, Cambridge

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel has good facilities but we feel the indoor pool, steam room and jacuzzi etc should be offered free to hotel guests.
7 nachten verbleven in augustus 2023
Reactie van Javier Martínez, General Manager op 30 aug 2023
Dear Laura, Thank you for sharing this feedback about your recent stay.We are delighted to hear that you appreciated our facilities and found our hotel to be in excellent condition. Our team takes pride in providing top-notch service and ensuring our guests have a comfortable stay with all the necessary amenities.We understand your concern regarding the indoor pool, steam room, and jacuzzi. Please note that these facilities are part of our Blue Spa, which offers a range of treatments and services at an additional cost. We believe this allows us to maintain the high quality of our spa facilities and provide a more exclusive experience for our guests. However, we do have an outdoor pool available for all guests to enjoy at no extra charge. We apologize if this caused any inconvenience during your stay and appreciate your feedback.We hope to welcome you back.Best wishes,Javier Martínez, General Manager

10/10 – Uitstekend

ENRIQUE

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente y recomendable.
Ha estado todo perfecto!! Muy recomendable. Ubicación excelente. Realmente muy bueno!!!
4 nachten verbleven in augustus 2023
Reactie van Javier Martínez, General Manager op 30 aug 2023
Estimado Enrique, Comentarios de este tipo nos animan a seguir adelante y mejorar día a día.Nos alegra saber que ha disfrutado de su estancia y que la ubicación ha sido de su agrado. Nuestra cercanía a la playa de Cala Galdana es, sin duda, uno de los principales atractivos del hotel. Nos esforzamos por ofrecer a nuestros huéspedes una experiencia inolvidable y nos complace saber que lo hemos logrado en su caso.Le enviamos un afectuoso saludo,Javier Martínez, General Manager

10/10 – Uitstekend

Luca

7 nachten verbleven in augustus 2023
Reactie van Javier Martínez, General Manager op 6 sep 2023
Gentile Luca,Grazie per averci fatto conoscere la sua opinione.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Cordiali saluti,Javier Martínez, General Manager

8/10 – Goed

FABRICE

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
hotel tres bon standing.Tout pres de la plage, des chemins de randonnées et bus pour se deplacer.Cala galdana est une petite station balnéaire familiale et tranquille.De tres jolies criques a côté. Piscine et bar avec une tres belle vue sur la crique .On y mange tres bien et le service est attentionné.2eme sejour et pas toujours simple d'avoir un transat autour de la piscine mais un peu comme dans bcp de lieux car certains mettent leur serviettes sur les transats tres tot.Une très bonne adresse sur Cala galdana et le meilleur des 3 grands hotels (sf pour les familles car adultes only).
7 nachten verbleven in juli 2023
Reactie van Javier Martínez, General Manager op 26 jul 2023
Cher Fabrice,Nous sommes ravis de savoir que vous avez apprécié notre emplacement proche de la plage, des chemins de randonnée et des transports en commun. Cala Galdana est en effet un endroit idéal pour profiter d'un séjour paisible et familial. Nous sommes également heureux que vous ayez aimé notre piscine, notre bar et la qualité de notre cuisine et service. Votre satisfaction est notre priorité et nous sommes ravis que vous ayez passé un agréable séjour pour la deuxième fois.Nous comprenons que la disponibilité des transats autour de la piscine peut être un problème pendant les périodes de forte affluence. Nous vous remercions pour votre compréhension et nous prenons note de votre remarque afin d'améliorer nos services.Nous espérons vous revoir parmi nous prochainement,Javier Martínez, General Manager

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotels offers so much, it’s so peaceful and relaxing. The staff are lovely and very helpful, views are wonderful. Everything was spotless. Breakfast was a buffet that had a selection of everything. I would definitely go again.
3 nachten verbleven in juni 2023
Reactie van Javier Martínez, General Manager op 10 jul 2023
Dear Lisa,Thank you for such a positive review.We are pleased that you appreciated the high standards and quality service which we strive to uphold. This kind feedback will motivate the entire team to continue pursuing excellence in all that we do.We look forward to seeing you again soon.All the best,Javier Martínez, General Manager

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in juni 2023
Reactie van Javier Martínez, General Manager op 5 jul 2023
Dear Andrew,Thank you for your review.We are pleased that we were able to meet your expectations.We look forward to seeing you on your next visit.Kind regards,Javier Martínez, General Manager

10/10 – Uitstekend

Gonçalo

Reisde met partner
The hotel is superbly located at a walking distance from the beach. The pool is nice and provides a view to the bay. We selected a room with sea view and it was great.
4 nachten verbleven in juni 2023
Reactie van Javier Martínez, General Manager op 3 jul 2023
Dear Gonçalo,Thank you for your review.We are thrilled to hear that you appreciated our prime location, just a short walk from the beach. It's great to know that you enjoyed our pool area and the lovely view of the bay it provides. We're also glad that you were satisfied with your sea view room, as we strive to offer a variety of room options to cater to our guests' preferences.It would be an absolute pleasure to welcome you again in the future. Best regards,Javier Martínez, General Manager

8/10 – Goed

Attilio Alessandro

10 nachten verbleven in juni 2023
Reactie van Javier Martínez, General Manager op 25 jul 2023
Gentile Attilio Alessandro,La ringraziamo per il suo commento sul nostro hotel.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Speriamo di avere molto presto il piacere di ospitarla di nuovo. Cordiali Saluti,Javier Martínez, General Manager

10/10 – Uitstekend

Gail Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location location location… wow on the doorstep of walkway to the beach, coastal path, jetties for boat trips, taxi ranks to go exploring, restaurants in every direction and a super supermarket for snacks and drinks across the road. Views from the pools were beautiful. Staff were fantastically friendly and attentive and the hotel is immaculately clean, well laid out and our room was great. We were on B&B basis and the variety of food at breakfast set us up for the day. Lovely hotel.
7 nachten verbleven in juni 2023
Reactie van Javier Martínez, General Manager op 29 jun 2023
Dear Gail Elizabeth,Thank you for this great feedback about your recent stay.We are thrilled to hear that you enjoyed our prime location, with easy access to the beach, coastal path, boat trips, and various dining options. It's great to know that the views from our pools added to the beauty of your stay. Our Freshpeople take pride in providing friendly and attentive service, and we are glad that you found our hotel to be immaculately clean and well laid out. We're also happy to hear that our breakfast selection met your expectations and set you up for a great day of exploring.We look forward to the pleasure of seeing you again in the future. Kind regards,

10/10 – Uitstekend

christophe

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hôtel parfait
4 nachten verbleven in juni 2023
Reactie van Javier Martínez, General Manager op 20 jun 2023
Cher Christophe,Nous vous remercions pour ce chaleureux commentaire.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Ce serait un plaisir de vous recevoir à nouveau. Bien cordialement,Javier Martínez, General Manager

8/10 – Goed

Anissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in juni 2023
Reactie van Javier Martínez, Directeur général op 19 jun 2023
Chère Anissa,Merci d'avoir partagé l'expérience positive de votre séjour chez nous.Nous sommes heureux que votre séjour parmi nous et la propreté aient été très satisfaisants.Nous serions ravis de vous revoir pour une expérience toujours de qualité.Bien à vous,Javier Martínez, Directeur général

8/10 – Goed

Hector, Las Condes

3 nachten verbleven in juni 2023
Reactie van Javier Martínez, Director general op 7 jul 2023
Estimado Hector,Comentarios de este tipo nos animan a seguir adelante y mejorar día a día.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Reciba un cordial saludo,Javier Martínez, Director general

6/10 – Redelijk

Bethany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in juni 2023
Reactie van Javier Martínez, General Manager op 16 jun 2023
Dear Bethany,Thank you for sharing this feedback about your recent stay.We appreciate your recognition of our team's excellent service.We hope you will give us another opportunity to deliver an improved experience on your next stay.Kind regards,Javier Martínez, General Manager

10/10 – Uitstekend

Katja

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alles top!
11 nachten verbleven in mei 2023
Reactie van Javier Martínez, General Manager op 8 jun 2023
Sehr geehrte Katja,vielen lieben Dank für Ihre tolle Bewertung!Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Hoffentlich entscheiden Sie sich auch bei Ihrem nächsten Aufenthalt in Cala Galdana wieder für uns.Herzliche Grüße,Javier Martínez, General Manager

10/10 – Uitstekend

Juan Manuel

10 nachten verbleven in mei 2023
Reactie van Javier Martínez, Director general op 26 jun 2023
Estimado Juan Manuel,Comentarios de este tipo nos animan a seguir adelante y mejorar día a día.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Quedamos a la espera de su pronto regreso. Un cordial saludo,Javier Martínez, Director general

10/10 – Uitstekend

jean-luc

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La diversite du buffet peut etre ameliorée mais le sejour etait excellent et le personnel tres sympathique.
7 nachten verbleven in mei 2023
Reactie van Javier Martínez, General Manager op 3 jun 2023
Cher Jean-Luc,Merci d'avoir pris le temps de nous faire part de votre expérience chez nous.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Nous sommes navrés que notre offre de restauration n'ait pas pleinement répondu à vos attentes.Elle est généralement très appréciée par nos hôtes mais nous restons ouverts à toutes suggestions de votre part.Nous espérons avoir l'opportunité de vous recevoir à nouveau pour un séjour tout aussi réussi.Bien à vous,Javier Martínez, General Manager

10/10 – Uitstekend

Marcelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelência em atendimento
Experiência excelente. Conforto, limpeza, atendimento, refeições para todos os gostos. Café da manhã com muita variedade.
4 nachten verbleven in mei 2023
Reactie van Javier Martínez, General Manager op 1 jun 2023
Cara Marcelle, agradecemos o seu gentil comentário.Ficamos muito satisfeitos por ter apreciado a sua estadia connosco e por destacar as condições de conforto e limpeza asseguradas. Procuramos proporcionar a melhor experiência possível aos nossos hóspedes.Esperamos voltar a recebê-la em breve. Cordialmente,Javier Martínez, General Manager

10/10 – Uitstekend

Franck

3 nachten verbleven in mei 2023
Reactie van Javier Martínez, Directeur général op 19 jun 2023
Cher Franck,Merci pour ce retour positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous recevoir à nouveau. Sincères salutations,Javier Martínez, Directeur général

10/10 – Uitstekend

TIZIANO JORGE MACARRON

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2023
Reactie van Javier Martínez, General Manager op 29 mei 2023
Dear Tiziano,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We hope to welcome you back.Best wishes,Javier Martínez, General Manager

10/10 – Uitstekend

Sylvia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Très bel hotel, prestations au top
3 nachten verbleven in mei 2023
Reactie van Javier Martínez, General Manager op 19 mei 2023
Chère Sylvia,Nous vous remercions d'avoir pris le temps de partager vos impressions avec nous.Nous nous réjouissons que vous ayez passé un agréable séjour dans notre établissement. Merci pour vos retours positifs concernant la décoration et la propreté de notre hôtel.Au plaisir de vous revoir parmi nous,Javier Martínez, General Manager

8/10 – Goed

georges

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hôtel bien situé Accueil très agréable Très calme et très propre Personnel au top !
7 nachten verbleven in mei 2023
Reactie van Javier Martínez, General Manager op 19 mei 2023
Cher Georges,Merci de nous faire part de votre retour d’expérience.Nous sommes heureux que vous ayez apprécié votre séjour parmi nous et la propreté des lieux. Nous partageons immédiatement vos compliments sur l'accueil qui vous a été réservé avec notre équipe.Au plaisir de vous recevoir à nouveau,Javier Martínez, General Manager

8/10 – Goed

Emilie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in mei 2023
Reactie van Javier Martínez, Directeur général op 19 mei 2023
Chère Emilie,Nous vous remercions d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Dans l'attente de vous revoir parmi nous,Javier Martínez, Directeur général

2/10 – Ontzettend slecht

Maria Florinda

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in mei 2023
Reactie van Javier Martínez, Director general op 17 mei 2023
Estimada Maria Florinda,Gracias por dedicarle unos minutos de su valioso tiempo a dejarnos su reseña.Valoramos mucho la opinión de quienes nos visitan y sentimos mucho no haber sido capaces de alcanzar y superar sus expectativas. No obstante, estamos a su disposición para que en el momento nos comunique las áreas de oportunidad y puntos donde no hemos llegado.Esperarmos poder volver a recibirle en el futuro. Reciba un cordial saludo.Javier Martínez, Director general

8/10 – Goed

yves

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in mei 2023
Reactie van Javier Martínez, Directeur général op 17 mei 2023
Cher Yves,Nous prenons connaissance de cette appréciation.Nous sommes heureux que vous ayez passé un super séjour parmi nous.Au plaisir de vous revoir parmi nous,Javier Martínez, Directeur général

10/10 – Uitstekend

Yoann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent séjour
Séjour très agréable. Hôtel de qualité à tout point de vue. Personnel très sympa et serviable. Très bonne localisation de l’hôtel sur l’ile de Minorque.
4 nachten verbleven in mei 2023
Reactie van Javier Martínez, General Manager op 16 mei 2023
Cher Yoann,Nous vous remercions pour ce retour très positif.Nous sommes très heureux que nos prestations ont été à la hauteur de vos attentes et vous remercions pour vos compliments à l'égard de notre équipe.À bientôt,Javier Martínez, General Manager

6/10 – Redelijk

Marcus

Negatief: Netheid
3 nachten verbleven in mei 2023
Reactie van Javier Martínez, General Manager op 15 mei 2023
Dear Marcus,Thank you for this review of your recent stay.We are very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.It would be a pleasure to welcome you back on another occasion. Kind regards,Javier Martínez, General Manager

10/10 – Uitstekend

Neil

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2023
Reactie van Javier Martínez, General Manager op 11 mei 2023
Dear Neil,Thank you for taking the time to share your opinion with us.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Javier Martínez, General Manager

6/10 – Redelijk

sandrine

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2023
Reactie van Javier Martínez, Directeur général op 11 mei 2023
Bonjour et mille mercis à vous pour votre commentaire.Nous sommes heureux que vous ayez apprécié votre chambre et sa propreté.Au plaisir de vous recevoir à nouveau prochainement. Bien à vous,Javier Martínez, Directeur général

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent adult only hotel
Staff friendly , hardworking and helpful Food excellent, hotel well maintained and extremely clean and tidy Excellent environmentally friendly hotel Excellent location just a few steps from the beach, supermarket and car park etc Would definitely return Only slight issue we had due to the time of year we visited was air conditioning was still in winter mode and reception informed us they had no control over when it was switch to summer mode we could not cool the room enough for us at night. Due to the side of the building we were on leaving the balcony door open at night partly solved this but then we noticed a little noise early in the morning by deliveries, refuse collection and traffic in the street below sometimes
7 nachten verbleven in april 2023
Reactie van Javier Martínez, General Manager op 16 mei 2023
Dear Ivan,Thank you for your review.We are thrilled to hear that you found our staff friendly, hardworking, and helpful. It's also great to know that you enjoyed our excellent food and appreciated our commitment to maintaining a clean and environmentally friendly hotel. Moreover, your kind words about our prime location near the beach, supermarket, and car park are also much appreciated.However, we apologize for the inconvenience you experienced with the air conditioning being in winter mode during your stay. We understand that this may have caused some discomfort at night. Thank you for bringing this to our attention, and we will take note of your feedback to ensure a more comfortable experience for our future guests. We're glad that leaving the balcony door open provided some relief, although we're sorry to hear about the noise from the street below.We look forward to the pleasure of seeing you again in the future. Kind regards,Javier Martínez, General Manager