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Beoordelingen van Grand Hotel Victoria Concept & Spa, by R Collection Hotels

5 out of 5
Grand Hotel Victoria Concept & Spa, by R Collection Hotels
Via B. Castelli, 9, Menaggio, Como

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 28 van 30 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 30 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 30 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 30 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 30 beoordelingen" "

10/10

Netheid

10/10

Personeel en service

10/10

Voorzieningen

10/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Armando

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What can I say? This hotel was absolutely amazing, from the top-notch hotel service at the front desk to the property cleanliness; it outshined every hotel I’ve ever been to in my life. The town of Menaggio is very walkable and can be seen in half a day, so if you want to fill up your itinerary, you can take a ferry to Bellagio, or Varenna. We opted for breakfast, and oh my goodness, it was amazing. I absolutely loved their orange juice, as well as the variety of food they offered, from the charcuterie to the main dishes to the snacks. Absolutely amazing. The hotel itself is a pretty big property for being in Maggio. Its cleanliness, gym, indoor spa with an indoor pool, sauna, and resting areas were absolutely amazing and should definitely be utilized. I want to thank Lorena, who was so helpful throughout our stay, from beginning to end. She was absolutely amazing, and the women at the front desk who assisted us absolutely deserve a raise because they work so hard and helped us with absolutely everything. I proposed to my girlfriend right in front of the hotel, and the hotel staff accommodated all my requests in helping me propose to my girlfriend of nine years, and it was just so perfect. They were helpful, kind to all of us, and we would definitely go back in a heartbeat. This is well worth your money because who knows if you’ll ever be back again so make those unforgettable memories with Grand Hotel Victoria!
3 nachten verbleven in maart 2024
Reactie van mm op 14 mei 2024
Dear Mr. Armando.we are honored that you chose the Grand Hotel Victoria Concept & SPA for this important occasion and we are happy that your stay lived up to your expectations! You describe as top-notch our hotel service at the front desk, the cleanliness of the facility, the Breakfast (and orange juice!) the variety of food we offer and we are glad you appreciate our quality of food and raw materials, a “must” for us to create the best experience. We cannot thank you enough for your words and good taste.We are happy that you enjoyed our ERRE SPA, heated outdoor pool, rest areas and spaces, their special style and our unique rooms. Lorena, our Room Division Manager, is a great ambassador of our Hotel and we will certainly pass on your positive comments to her and her team.Our primary goal is to provide our guests with the utmost care and attention.It was a pleasure to have you as our guests and we thank you for all your positive comments. Sincerely yours,Marco Montagnani - General Manager Grand Hotel Victoria Concept & Spa

10/10 – Uitstekend

Parkash

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an amazing experience from beginning to end. The staff were extremely friendly and couldn’t do enough for us, from Miguel in the restaurant to Roberto who took us on an excursion on the Lake. Everyone was welcoming. Will definitely be returning there with our boys. Thank you for looking after us.
4 nachten verbleven in april 2024
Reactie van mm op 14 mei 2024
Dear Parkash,thank you for your excellent remarks! We are very pleased to hear that you enjoyed your stay and appreciated the atmosphere we offer. I will let Miguel from the Restaurant and Roberto, our Captain, know that you appreciated their assistance and they will be thrilled.Looking forward to hosting you and your boys again, we extend our warmest regards.Marco Montagnani- General Manager Grand Hotel Victoria Concept & Spa

10/10 – Uitstekend

Jeremy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely stunning property/setting with very attentive staff. The spa is gorgeous and well worth checking out as it’s free to all guests. Onsite restaurant and bar were fantastic as well. Everything is pricey here as compared to other places in town, but that’s to be expected.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Ryan

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Dave, La Jolla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel . The staff were so helpful. Very modern if your not techy you may have a problem with the room as it’s all touch screen. I personally thought it was great.
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Juan Antonio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy recomendable, aunque precio alto
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Richard

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
İlk girişten itibaren çok kaliteli ve tecrübeli bir ekiple karşılaştık. Memnun etmek için ellerinden geleni yaptılar. SPA’sı çok iyi. Como’ya gidersem kesinlikle kalacağım bir yer.
2 nachten verbleven in juni 2023

6/10 – Redelijk

Michael

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Shaun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wow, amazing hotel and service
wow, a fantastic hotel, amazing service and food, one of the best places we have ever stayed in and we will certainly be going back. Highly recommend
3 nachten verbleven in april 2023

10/10 – Uitstekend

patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a magical hotel in a magical spot. The hotel staff are so lovely and available to help with anything. Service is impeccable. The views and the location are unmatched. All in all, I can't say enough about this wonderful place. We would return in a heartbeat!
8 nachten verbleven in april 2023

10/10 – Uitstekend

Gustave

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Gustavo, miami

2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Mitja

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is extraordinary, the service is above and beyond what we expected and everything was so beautiful! We highly recommend it !
1 nacht verbleven in juli 2022
Reactie van Marco Montagnani, General Manager op 16 jul 2022
Dear Mitja, thank you for your kind words very much! I will share this review with the whole team. It's a joy to see that you will preserve a wonderful memory of your experience with us. Looking forward to welcoming you here again, I send you my warmest regards.

10/10 – Uitstekend

Colleen Christensen

2 nachten verbleven in mei 2022

10/10 – Uitstekend

Frank

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An absolutely amazing hotel. The rooms are beautiful. The spa is a must one of the nicest we have been to. The service all over the hotel is amazing. The front desk in particular are eager to help you with anything. This is our first but by far not our last stay there.
4 nachten verbleven in mei 2022

10/10 – Uitstekend

Juan, Pinecrest

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and confortable hotel , it was updated not long ago , rooms are spacious and modern , staff extremely kind and always there for you. Breakfast was included and was very good. Location is perfect , lake front beautiful , definitely will come back.
2 nachten verbleven in april 2022
Reactie van Marco Montagnani, General Manager op 15 mei 2022
Dear Juan, it's a pleasure to read these kind words, and we thank you for sharing your opinion. We are glad that you appreciated our rooms, our service and our breakfast. We will be delighted to welcome you here again! Warmest regards.

10/10 – Uitstekend

Matic

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxury hotel, real 5 star hotel
Great hotel, with amazing spa and staff. Its a pure luxury.
2 nachten verbleven in april 2022
Reactie van The General Manager, Marco Montagnani op 1 mei 2022
Dear Mr. Matic, it's been a great pleasure to welcome you here and much more to read that your experience has been so appreciated! Thank you so much for your kindness and for the words you wrote which are a real booster for us! Looking forward to seeing you here again, we send you our warmest greetings. The General Manager, Marco Montagnani

10/10 – Uitstekend

Brian

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel Grand Victoria has the most amazing spa, the use of facilities was included in the room rate. The breakfast buffet was the best we’ve experienced. The bed and linens were exquisite. We thoroughly enjoyed our stay and would return annually if possible!
2 nachten verbleven in april 2022
Reactie van Marco Montagnani, General Manager op 8 apr 2022
Dear Brian, it's such a pleasure to read your kind comment! Our pastry chef and our kitchen team is very happy for your good experience at breakfast, and sure we will be delighted to welcome you here with us whenever you wish. Looking forward to seeing you next time, we send you our warmest greetings. Marco Montagnani, General Manager

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Grand Hotel Victoria was amazing. From the friendly and helpful staff to the beautiful property and room to the scenic views and comforting spa. A must visit.
3 nachten verbleven in maart 2022
Reactie van The General Manager, Marco Montagnani op 4 apr 2022
Dear John, thank you for your special words and thank you for sharing your experience! We are very glad to read that you appreciated our way to welcome our guests and that you enjoyed our services. It's been a real pleasure to meet you, and we all hope to welcome you here again. Our warmest greetings from Lake Como

10/10 – Uitstekend

Chungchi

2 nachten verbleven in maart 2022

10/10 – Uitstekend

Jose Manuel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021
Reactie van Marco Montagnani, General Manager op 2 nov 2021
Dear Jose Manuel, thank you for your wonderful rating! We hope that you'll preserve a special memory of your experience with us! Please, accept our warmest greetings from Menaggio.

10/10 – Uitstekend

Filip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021
Reactie van Marco Montagnani, General Manager op 2 nov 2021
Dear Filip, thank you for your precious evaluation. Our aim is to offer our guests the best experience, and it's really a pleasure to receive your approval! Looking forward to welcoming you, we send you our warmest greetings.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely renovated hotel, and superb spa. Staff were extremely attentive & helpful. Will be returning on our next visit to Como
5 nachten verbleven in oktober 2021
Reactie van Marco Montagnani, General Manager op 19 okt 2021
Dear Robert, thank you for your kind words very much! It's been a pleasure to have you here with us and we hope to welcome you again soon!

10/10 – Uitstekend

Isabel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
World-Class
One of the best hotels we've ever stayed at. The Grand Hotel Victoria is the kind of place where you discover the meaning of hospitality. They took care of us from the moment we arrived and anticipated our particular needs. Our room was spacious and elegant and had a nice terrace overlooking the gorgeous pool. The spa was absolutely spectacular with multiple saunas, steam rooms and other treatments. We had a world-class dinner at the restaurant, and it was lovely to end it with a drink at the bar. The views are stunning from every part of the property and the atmosphere is incredibly relaxing. Valet parking is offered inside the hotel, which is very convenient. We can't wait to be back.
1 nacht verbleven in september 2021
Reactie van Marco Montagnani, General Manager op 15 sep 2021
Dear Isabel, it's a pleasure to read such a beautiful review! Our utmost gratification is the memory that you preserve of your experience here. We are glad that you appreciated our spaces, like the room, the pool and the restaurant, and we are proud of your comment about the spa! Hospitality in its completeness is our aim, so thank you for your great words and for your kindness. We all look forward to welcoming you here on the next possible occasion.

2/10 – Ontzettend slecht

Alan

3 nachten verbleven in september 2021