Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 504 van 1241 beoordelingen" "
10 - Uitstekend
504
Gastenscore: 8 - Goed. 481 van 1241 beoordelingen" "
8 - Goed
481
Gastenscore: 6 - Redelijk. 165 van 1241 beoordelingen" "
6 - Redelijk
165
Gastenscore: 4 - Matig. 52 van 1241 beoordelingen" "
4 - Matig
52
Gastenscore: 2 - Ontzettend slecht. 39 van 1241 beoordelingen" "
2 - Ontzettend slecht
39
8,6/10
Netheid
8,8/10
Personeel en service
7,8/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
7,8/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Hub
Reisde met partner
1 apr 2024
Positief: Netheid, personeel en service en voorzieningen
It was okee
Hub
3 nachten verbleven in maart 2024
Reactie van Kaye op 2 apr 2024
Dear Hub,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,KayeThe Great Southern Hotel Management
8/10 – Goed
Johan
14 mrt 2024
Positief: Personeel en service
Dicht bij het Southercross station waar de Treinen en Bussen vertrekken Er zit een winkel certrum bij.
Johan
3 nachten verbleven in maart 2024
Reactie van Mike op 15 mrt 2024
Hi Johan,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!
6/10 – Redelijk
Geverifieerde reiziger
10 okt 2023
Positief: Personeel en service
Negatief: Comfort kamer
Geverifieerde reiziger
4 nachten verbleven in oktober 2023
Reactie van Kaye op 10 okt 2023
Dear guest, Thank you for choosing to stay with us here at The Great Southern Hotel and for giving us a score of 6 out of 10. We are looking forward to have you back in our hotel soon. Have a great one! Kind regards, The Great Southern Hotel Management.
8/10 – Goed
Esther
6 feb 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel goed bereikbaar vanaf het vliegveld, prima kamer en goede kamervoorzieningen. Genoeg cafeetjes in de buurt, en vriendelijk personeel! Het minpunt was het bobbelige bed en dat het vrij gehorig was. Maar voor een hotel middenin Melbourne voor deze prijs, helemaal top!
Esther
2 nachten verbleven in februari 2023
Reactie van Gil op 6 feb 2023
Hi Esther,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne
8/10 – Goed
Susan
25 mei 2024
A very comfortable room for one nights stay, clean and everything I needed. Location Location Location !!!! So convenient to Southern Cross Station as I had travelled from Gippsland by coach. An easy walk to Ghe Forum theatre where I was attending a concert.
Susan
1 nacht verbleven in mei 2024
Reactie van Mike op 27 mei 2024
Dear Susan,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!
8/10 – Goed
Christine
Reisde met partner
24 mei 2024
Positief: Staat van de accommodatie en faciliteiten
Bed was comfortable and location was great. Restaurant was excellent. My only concern was steps to level 5 and general tidiness of the room.
Christine
1 nacht verbleven in mei 2024
Reactie van Mike op 27 mei 2024
Hi Christine,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.
10/10 – Uitstekend
Adam
23 mei 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience, will stay there again next time im in Melbourne
Adam
2 nachten verbleven in mei 2024
Reactie van Mike op 23 mei 2024
Hi Adam,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and look forward to welcoming you back to our property soon.
6/10 – Redelijk
Jonathan Ardon
Reisde met familie
23 mei 2024
Positief: Netheid, personeel en service en voorzieningen
It took way too long to get hot water
Jonathan Ardon
2 nachten verbleven in mei 2024
Reactie van Mike op 23 mei 2024
Hi, Jonathan Ardon,We appreciate your feedback. We have informed the maintenance team about the hot water. They will check the boiler and fix it if needed. Thank you for bringing this to our attention. Have a great day!
10/10 – Uitstekend
Owen
21 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I found the check in staff very good and they were good to deal with and the room was very good. we had stayed there previously and it was the same the other times.that is why I stayed there again.
Owen
1 nacht verbleven in mei 2024
Reactie van Mike op 22 mei 2024
Dear Owen,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.
8/10 – Goed
Mei Ying Rosanna
Reisde met partner
21 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful and friendly staffs!
Mei Ying Rosanna
4 nachten verbleven in mei 2024
Reactie van Mike op 22 mei 2024
Dear Mei Ying Rosanna,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!
8/10 – Goed
Younghwa
19 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Reasonable price. Clean and nice hotel. Very good location. A little bit noisy sometimes because it's near the railway but it was ok to sleep.
Younghwa
1 nacht verbleven in mei 2024
Reactie van Mike op 20 mei 2024
Hi Younghwa,Thank you for staying with us. Unfortunately, we were unaware that this was going to happen, and it is out of our control. If you had brought your noise concerns to the front office during your stay, we would have been happy to move you to another room. We appreciate your feedback. Have a great day!
10/10 – Uitstekend
??
16 mei 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good
??
6 nachten verbleven in april 2024
Reactie van Mike op 17 mei 2024
Dear Guest,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!
8/10 – Goed
Marcus
16 mei 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
decent place to stay.. however Elevators too slow. Hallways & carpets outdated.
Marcus
1 nacht verbleven in mei 2024
Reactie van Mike op 17 mei 2024
Dear Marcus,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.
10/10 – Uitstekend
Lindsay
Zakenreiziger
16 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay
Lindsay
1 nacht verbleven in mei 2024
Reactie van Mike op 16 mei 2024
Hi Lindsay,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!
8/10 – Goed
Anthony
15 mei 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will stay here again
Anthony
1 nacht verbleven in mei 2024
Reactie van Mike op 16 mei 2024
Dear Anthony,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!
10/10 – Uitstekend
SAGE
14 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was located right near the train station and in the heart of Melbourne. Good location.
SAGE
2 nachten verbleven in mei 2024
Reactie van Mike op 15 mei 2024
Dear Sage,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.
8/10 – Goed
Ray
14 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to food shops and transportation
Ray
1 nacht verbleven in mei 2024
Reactie van Mike op 15 mei 2024
Hi Ray,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!
8/10 – Goed
Nigel, Wattle Grove
14 mei 2024
Positief: Netheid, personeel en service
Nigel
3 nachten verbleven in mei 2024
Reactie van Mike op 15 mei 2024
Hi Nigel,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.
10/10 – Uitstekend
karen
13 mei 2024
Positief: Netheid, voorzieningen
Location excellent 24 hr check in
karen
1 nacht verbleven in mei 2024
Reactie van Mike op 13 mei 2024
Hi Karen,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!
10/10 – Uitstekend
Kathryn
Reisde met familie
12 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our time, will definitely be back
Kathryn
3 nachten verbleven in mei 2024
Reactie van Mike op 13 mei 2024
Hi Kathryn,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!
10/10 – Uitstekend
Colleen
11 mei 2024
Room was great plus friendly staff
Colleen
3 nachten verbleven in mei 2024
Reactie van Mike op 13 mei 2024
Hi Colleen,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!
8/10 – Goed
Janet
Reisde met partner
10 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good overnight accommodation
Janet
1 nacht verbleven in mei 2024
Reactie van Mike op 13 mei 2024
Hi Janet,Thank you for taking the time to share your review with us. We're pleased to hear that you found our accommodations suitable for your overnight stay. It's great to know that we delivered a good experience, and we hope that you had a pleasant stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
10/10 – Uitstekend
Catherine
Reisde met partner
10 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet
Very walkable to where I needed to be
Very affordable, although the parking was a bit pricey.
I would stay there again.
Catherine
2 nachten verbleven in mei 2024
Reactie van Mike op 10 mei 2024
Hi Catherine,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.
10/10 – Uitstekend
graeme
8 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i travel by train and station very close and handy even to go football marvel and good transport around spencer street etc
graeme
4 nachten verbleven in mei 2024
Reactie van Mike op 8 mei 2024
Hi Graeme,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!
8/10 – Goed
Neville
7 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Neville
3 nachten verbleven in april 2024
Reactie van Mike op 9 mei 2024
Hi Neville,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!
8/10 – Goed
???
6 mei 2024
???
3 nachten verbleven in mei 2024
Reactie van Mike op 27 mei 2024
Dear Guest,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!
10/10 – Uitstekend
Druhan
3 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and always willing to answer any questions that I had. The location was perfect and right in the heart of the CBD. Would highly recommend to anyone exploring Melbourne for the first time.
Druhan
8 nachten verbleven in april 2024
Reactie van Mike op 6 mei 2024
Hi Druhan,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!
8/10 – Goed
KAZUHIRO, Itabashi
Reisde met familie
3 mei 2024
Positief: Netheid, personeel en service en voorzieningen
Hi KAZUHIRO,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.
8/10 – Goed
Upendra Isuru
2 mei 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bathroom door was broken.
Upendra Isuru
1 nacht verbleven in april 2024
Reactie van Mike op 3 mei 2024
Dear Upendra,Thank you for bringing the broken door to our attention. We have informed the maintenance team about the issue, and they will fix it if necessary. We greatly appreciate your excellent rating, and we hope to have the pleasure of hosting you again soon.
10/10 – Uitstekend
Lorraine
2 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
convenient to railway station
Lorraine
2 nachten verbleven in april 2024
Reactie van Mike op 2 mei 2024
Dear Lorraine,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!
8/10 – Goed
Prachi
1 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place to stay for a few nights in Melbourne. Walking distance from Southern Cross Railway station, located close to South bank and Melbourne central. Helpful staff.
Prachi
4 nachten verbleven in april 2024
Reactie van Mike op 1 mei 2024
Hi Prachi,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!
8/10 – Goed
Lorraine
30 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was compact but had everything i needed for an overnight stay. Very clean close to Southern Cross Station for trains & intrastate buses.
Lorraine
1 nacht verbleven in april 2024
Reactie van Mike op 1 mei 2024
Dear Lorraine,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.
8/10 – Goed
Victor
Reisde met familie
30 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All ok
Victor
1 nacht verbleven in april 2024
Reactie van Mike op 30 apr 2024
Dear Victor,We, at The Great Southern Hotel Melbourne, would like to extend our warm gratitude for giving us a perfect score as a reflection of your satisfaction while staying in our hotel. Please do visit us again next time, whenever you are here in Melbourne.
6/10 – Redelijk
Tyler
29 apr 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
Tyler
3 nachten verbleven in april 2024
Reactie van Mike op 30 apr 2024
Hi Tyler,Thank you for taking the time to share your feedback on your recent stay and would love to learn more about the specific aspects of our service that may have fallen short of your expectations. Your detailed insights will aid us in enhancing our guest experience. We value your contribution and hope to welcome you back for an improved stay. Have a wonderful day!
10/10 – Uitstekend
Peter
29 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Peter
1 nacht verbleven in april 2024
Reactie van Mike op 30 apr 2024
Hi Peter,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!
10/10 – Uitstekend
Karen
29 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Karen
1 nacht verbleven in april 2024
Reactie van Mike op 30 apr 2024
Hi Karen,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!
8/10 – Goed
Anngelin
28 apr 2024
Anngelin
2 nachten verbleven in april 2024
Reactie van Mike op 20 mei 2024
Hi Anngelin,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!
6/10 – Redelijk
Kylie
24 apr 2024
Unfortuntely room wasnt cleaned properly. Breakfast was average at best.
Kylie
1 nacht verbleven in april 2024
Reactie van Mike op 26 apr 2024
Dear Kylie,We would like to reassure you that we have addressed your concerns to our housekeeping staff to inspect your room and, if required, conduct a spring cleaning procedure, emphasizing the importance of preparing all rooms for guest arrival in response to your feedback. Thank you for letting us know, and have a great day!
10/10 – Uitstekend
Louise
24 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Louise
3 nachten verbleven in april 2024
Reactie van Mike op 26 apr 2024
Hi Louise,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!
8/10 – Goed
Phillip
22 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and central cheap clean accommodation.
Phillip
1 nacht verbleven in maart 2024
Reactie van Mike op 23 apr 2024
Dear Phillip,Thank you for your glowing review! We're thrilled to hear that everything exceeded your expectations. Your satisfaction is our priority! We look forward to hosting you again soon.
8/10 – Goed
john
Reisde met familie
22 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was a easy place to go to the footy and shopping .
john
1 nacht verbleven in april 2024
Reactie van Mike op 22 apr 2024
Hi John,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.
10/10 – Uitstekend
Gulliver
Reisde met partner
17 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location and shopping
Gulliver
4 nachten verbleven in april 2024
Reactie van Mike op 18 apr 2024
Hi Gulliver,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!
8/10 – Goed
Beverly
Reisde met een groep
15 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff at reception, housekeeping and in dining area were all courteous and happy to assist. The only drawback was lack of window in the room.
Beverly
2 nachten verbleven in april 2024
Reactie van Mike op 16 apr 2024
Dear Beverly,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too!
4/10 – Matig
Brad
14 apr 2024
Brad
2 nachten verbleven in april 2024
Reactie van Mike op 6 mei 2024
Hi Brad,Thank you for giving us a score following your recent stay with us. However, it seems like you were not fully satisfied with your experience. It would be helpful for us if you could elaborate on which part of our service you think we need to improve. Your insights are valuable to us. Thank you again, and have a great day!
8/10 – Goed
Colleen
12 apr 2024
Positief: Netheid, personeel en service
Colleen
1 nacht verbleven in april 2024
Reactie van Mike op 15 apr 2024
Dear Colleen,It brings us great pleasure to learn that your stay at The Great Southern Hotel was enjoyable. This inspires us to keep giving each of our guests exceptional service. We look forward to hosting you again soon. Have a great day!
10/10 – Uitstekend
Dawn
Reisde met partner
12 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Southern Cross Station. Easy walking to DFO and Marvel Stadium. Convenient dining options within the facility. Clean, friendly staff. Will definitely stay when next in Melbourne.
Dawn
1 nacht verbleven in april 2024
Reactie van Mike op 15 apr 2024
Hi Dawn,We are happy to know you had a great time spending the night here at The Great Southern Hotel. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again here at The Great Southern Hotel soon. Have a great one!
10/10 – Uitstekend
Allan
11 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well appointed, clean, friendly
.
Allan
2 nachten verbleven in april 2024
Reactie van Mike op 12 apr 2024
Hi Allan,Thank you for appreciating our hotel. We strive to meet every expectation of our guests. We are happy to have served you, and it will be a pleasure to host you again. Have a great day!
10/10 – Uitstekend
Estha
Zakenreiziger
11 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was great, the property was great, reception and staff were great. Most of all, the location was great - close to all I required.
Estha
5 nachten verbleven in april 2024
Reactie van Mike op 11 apr 2024
Dear Estha,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you had a great experience and we look forward to welcoming you back to our property soon.
6/10 – Redelijk
KIYOTAKA, oriono sumiyoshi osaka
10 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
フロントの対応がムカついた
KIYOTAKA
4 nachten verbleven in april 2024
Reactie van Mike op 11 apr 2024
Dear KIYOTAKA,Our sincere apologies; however, if you were mishandled by one of our staff, we will look into this matter right away. We hope to welcome you back again to our hotel soon. Have a great day!
6/10 – Redelijk
Carol
9 apr 2024
Positief: Netheid, personeel en service
I didn’t like that my room was on the 100 level and i had to carry a heavy case down about 9 stairs. Probably my fault as i just asked for a room and took what i was given
Carol
2 nachten verbleven in april 2024
Reactie van Mike op 11 apr 2024
Hi Carol,Thank you for staying with us. Please be informed that our front office team is available around the clock to assist you with any concerns you may have during your stay. We appreciate your feedback. Have a great day!