Hi Jeff,We are disappointed that you did not enjoy your stay with us. If you had spoken to one of our staff during the two days of your stay, we would have assisted in every way to make you more comfortable. Each person has a personal preference with mattresses and pillows and understand that there is no bed like your own. However, as is evident from our previous reviews, we prioritise the comfort of our guests and have never received such a negative comment regarding our beds. Regards,

Many thanks for your review and hope that we may host you again in your future travels.

Many thanks for you review Jake, we are pleased you enjoyed your stay and hope we see you again.

Many thanks for taking the time to submit a review and are thrilled that you enjoyed your stay with us.

We are thrilled that you enjoyed your stay and appreciate your review.

Thank you for your wonderful review and thrilled that you enjoyed your stay. We look forward to welcoming you again.

Dear Mr Harrop, How does one respond to such a vicious tirade of false and blatant accusations. Our staff are genuine and caring people who do all they can to ensure our guests enjoy their stay and are bewildered by your comments. As stated in your confirmation, credit cards are to be presented at checkin, this is industry practice to protect the security of the credit card holder. Our food is all fresh, our chicken is not frozen as advised by our Chef to you personally who strongly disagrees that he agreed to throw out any foods. We suggest you contact our beer supplier directly to question the quality of our kegged beer. Thank you for advising us that the outer staircase lighting had switched off, we will have the timer checked as to determine what could have been the cause. The humming in your room would have been the air conditioning running as it was an extremely hot night, our kitchen extraction fans do not run after 8pm at the latest. As for our tables they are cleaned and sanitized several times a day and with the hot sun through the atrium windows may have become sticky but I refute your suggestion of human residue. You booked a room that is a lesser price as it is an inside room without a terrace. There were other rooms available at the time you booked but you chose the lesser priced room. Our rooms have been renovated in the last couple of years and it is intentional that they have a homely, comfortable and country feel not a sterile run of the mill impersonal feel of some city hotels. We have checked the TV but are unable to find any issues at this time. It seems quite clear that we will not be welcoming you back but wish you well in your future travels.

We agree that we are located in a very special area and pleased that you enjoyed your time with us. We hope you come and explore even further soon.

Thank you for your time to review our property and pleased that you enjoyed your stay. We hope we can welcome you again.

We are thrilled that you enjoyed your stay with us and look forward to welcoming you again.

Pleased that you enjoyed your stay and our restaurant

Thank you and very pleased that you enjoyed your stay.

Many thanks for your review, we are pleased that you enjoyed your stay with us.

Thankyou for your kind review and are thrilled that you enjoyed your short time with us.

Thank you, we look forward to welcoming you again in the future.

Wow, what a wonderful review, we are thrilled that you enjoyed your stay with us. Thank you.

We are pleased that you enjoyed your short time with us.

We are thrilled to know that you enjoyed your stay.

Thank you Louise for your review, we are very pleased that you enjoyed your stay.

Thank you for your kind review, we are pleased that you enjoyed your stay with us.

We are thrilled that you enjoyed our unique country inn and definitely will pass on your comments to our team. We hope to welcome you back in the near future.

Many thanks for your review, we are pleased that you enjoyed your stay.

Thank you Josephine for your review and pleased that you enjoyed your brief stay with us. We look forward to welcoming you again.

Agree, our staff are very friendly and great people.

We are thrilled that you enjoyed your stay at the Black Spur Inn and definitely will pass your kind review to our staff.

Hi Julie, We are so pleased that you enjoyed your stay and our wonderful staff. We certainly appreciate you comments. We look forward to welcoming you again.

Many thanks for your rating, we are very pleased you enjoyed your recent stay with us.

So pleased to know you enjoyed your stay. Please stop over again. Regards,

Thank you Brooke for your great review. We are very pleased that you enjoyed your stay and the little extras that we offer our guests. We will certainly look forward to welcoming back to our hotel. Regards,

We are glad that you enjoyed your stay and our food and will pass on your comments to our great staff. Thank you.

Thank you for your review and are thrilled that you enjoyed your stay with us. We hope to welcome you again in the future.

Many thanks for your feedback, we are pleased that you enjoyed your stay and your breakfasts at the Black Spur Inn.

We are pleased that you enjoyed the comfort of our room amenities and our breakfast. I agree that pillows and mattresses are always a very personal choice and there is nothing so comfy as your own bed. Thank you for your feedback.

We are very pleased that you enjoyed our country inn and look forward to welcoming you back.

Thank you for your review and agree we are located in a magnificent area. We hope to see you again in the future. Regards,

Thank you for your kind words and look forward to welcoming you back. Regards,

We are very pleased that you enjoyed your stay and thank you for your feedback. Kind regards,

Thankyou Warwick for your kind words and are very pleased that you enjoyed your time at the Black Spur Inn. We hope you are keeping well during this challenging time. Regards,

Thank you for your review.

Hi Gregory, Thank you for reviewing us and are very pleased that you enjoyed our rooms and food. We look forward to welcoming you again.

Many thanks for your review. We hope we can welcome you again.