Hôtel près de Mausolée de Romulus (Rome)

"Hôtel fidèle à la description. "

"Chambre très bien Personnel très sympathique Conseil sur les bons restaurants à proximité"

"La chambre est mal insonorisée. Réveil tôt le matin par la télé de la chambre voisine. Pas de rideaux occultants Qualité des produits du petit déjeuner à revoir Dans l'ensemble rapport qualité/prix décevant "

"Unacceptable experience for a 4-star hotel Very poor customer service from receptionists Gianfranco and Adrianna. The AC in my room was not working on a sunny day, making the room extremely hot and impossible to sleep in. Instead of helping, I was told to “write a formal request” because it was “not their job.” Gianfranco then shouted aggressively, said it was his last day, slammed his laptop shut, and walked away. Adrianna told me to leave. As a paying customer making a legitimate request, this behavior was shocking and unprofessional. The room was also noisy, and I felt genuinely threatened by the reception staff. Completely unacceptable. Avoid at all costs."

"La chambre. This was my second time staying at this hotel. Te first experience was perfect maybe because it was in Oct a few years back. This time, the room was way too hot and we couldn't even hug each other to sleep for the 3 nights that we were there for. Was told it was a central heating. Tried lowering the temperature but the temperature in our room can't go lower than 24⁰c. "

"Chambre confortable et conforme aux attentes . La station de métro à proximité est un vrai plus ainsi que l'arrêt de bus juste devant l'hôtel. Bref un spot très agréable et facile pour visiter Tome . Personnel sympathique. "

"Nous n'avons pas pris de petit déjeuner."

"Grande chambre très propre Mais problème au déjeuner car grand nombre de Phillipins ce qui a provoqué l’ouverture d’un autre lieu pour déjeuner mais manque d’ustensiles et autres "

"Everything was well coordinated. Even special demands were managed. A good reactive team. Quality of hotel and beds are pretty good and the location is relatively quiet."