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Beoordelingen van Green Nature Diamond Hotel

5 out of 5
Green Nature Diamond Hotel
Siteler Mah. Cumhuriyet Bulv. No:9, Marmaris, Mugla

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 29 van 79 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 79 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 79 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 79 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 79 beoordelingen" "

8,0/10

Netheid

7,4/10

Personeel en service

6,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

6 nachten verbleven in juni 2019
Reactie van Enis op 29 jun 2019
Thank you for your kindly feedback

6/10 – Redelijk

Ozgur

Positief: Comfort kamer
7 nachten verbleven in augustus 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2017

4/10 – Matig

A

4 nachten verbleven in oktober 2023

10/10 – Uitstekend

William

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful and fantastic food staff are amazing and made everyone stay amazing
5 nachten verbleven in augustus 2023

4/10 – Matig

ziyad

7 nachten verbleven in juli 2023

10/10 – Uitstekend

Mohammad

2 nachten verbleven in maart 2023
Reactie van Sales Department op 7 apr 2023
Thanks for your valuable reviews.

10/10 – Uitstekend

Hajrah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in maart 2023
Reactie van Sales Department op 26 mrt 2023
Thanks for your valuable comments

10/10 – Uitstekend

Sezgin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Otel çok temiz personel çok iyi ilgili ve yer olarak da güzel merkeze yakındı
2 nachten verbleven in maart 2023
Reactie van Sales Department op 22 mrt 2023
Değerli Misafirimiz,İlgi ve kıymetli yorumunuz için teşekkür ederiz, sizleri yeniden aramızda görmek bizim için mutluluk olacaktır.Saygılarımızla

6/10 – Redelijk

Barry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Food awful
Reactie van Sales Department op 11 dec 2022
We will handle this directly

10/10 – Uitstekend

Murat

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A one stars hotel !!! I do not recommend this hotel at all, terrible hotel and very bad management , the given rooms are not inline with reservations , we spent three hours for checking in , it took us a while to convince the receptionist to provide two keys for rooms of two persons !!!! the guest relation has nothing to do with relations , she can not recommend any resturant or place to visit . The lady who is sitting on the guest relation desk is extremely rude and has an attitude , when I asked the housekeeping to add another two towels , she refused this and when I talked to her , she claimed I hit her , when we threatened her to check the cameras , she changed her words and said I was shouting !!!!! The hotel management believed her lies and when they knew the truth , they did not even apologize , the carpet in the hotel is extremely dirty , the plates and forks has a bad smell !!!! The staff are not friendly . The pool was very dirty , beach chairs are terrible .. All in all it is a terrible experience . Expedia should remove them from the list of hotels . I am a frequent user of Expedia and this is the first time I write a review because it is not good for Expedia to have this hotel listed with them !!!
3 nachten verbleven in juli 2021
Reactie van Sales Department op 26 jul 2021
Dear Guest, First of all thanks for your concern on Our Hotel. Your experience and feedback will be reviewed by us. We pay extra attention to cleaning and hygiene rules, especially during the Covid-19 pandemic period. During your stay, despite the high occupancy in our hotel, no cleaning problems were reported. Your complaints and comments about your accommodation process have been reported to the relevant departments and management. Best Regards

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen
the hotel location is near the beatch wich was very noisy . the service is below the average the rooms are very standarts the food is nothing to write home about so i dont think the price is justify the quality
5 nachten verbleven in augustus 2020
Reactie van Reservation departmant op 6 nov 2020
Thanks for your valuable comment. We will address this directly. Best regards

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Definitely not a 5 star hotel, dispute being relatively new the rooms are in poor disrepair. Location is good. Could be more ch better than it is!! Let’s hope next season sees some changes.
7 nachten verbleven in november 2019
Reactie van Otel Yönetiminin Açıklaması op 21 nov 2019
Thanks for your valuable comment. We will address this directly.

10/10 – Uitstekend

Graham, Sochi, Russia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The crew at this property are awesome and there is never anything that is too difficult for them to sort out. Great location and super food for an all inclusive type hotel. Stayed 3 times this summer and will be back next year. Our favourite Marmaris hotel.
4 nachten verbleven in oktober 2019
Reactie van Reservation Team op 14 okt 2019
Thanks for your valuable comment. We will address this directly.

4/10 – Matig

Ali, Houston

Reisde met familie
Negatief: Personeel en service
I usually don't like to write bad Review about any Hotel but, I promise my self to write about this one. First if you get Partial Sea View, you are not getting any sea View(If you go to balcony and bend over maybe see the sea). Front desk very rude. All inclusive mean for lunch you have window from 12 to 1.30 to eat lunch. and only you can use the buffet. all other restaurant you have to pay extra to use. dinner 7 to 9.30. drink quality super low. WIFI not working 23 hr per day. The only good part of the hotel were the fun team at the pool side they were very friendly and fun. Bed and blanket were the worse ever. Blanket feel like sandpaper. Overall If you are looking for real 5 star hotel don't come to this Hotel. This might consider as 2 or MAX 3 star Hotel
5 nachten verbleven in september 2019
Reactie van Reservation op 9 okt 2019
We will address this directly

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2019
Reactie van Reservation Team op 2 okt 2019
Thanks for your valuable comment. We will address this directly.

8/10 – Goed

Geverifieerde reiziger

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
9 nachten verbleven in augustus 2019
Reactie van Team of reservation op 12 sep 2019
Thanks for your valuable comment. We will address this directly.

6/10 – Redelijk

I.G, Deutschland

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Für das dass hotel 4 jahre alt ist, ist nichts speziells alles günstig gemacht. Hotel war nur mit arabern deswegen atmosphäre war nicht da. Animationen die waren langweillig. Die kosten sind sehr höch für diamont.
6 nachten verbleven in juli 2019
Reactie van Sales Department op 25 jul 2019
Vielen Dank für Ihren wertvollen Kommentar.

8/10 – Goed

Kaan

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Bar hizmeti kötü
Bar hizmetlerinde ikircikli davranışlar ve bazı istediğimiz en basit olarak tuz soda limon isteğimiz bile zaman alıyor abi abla diyerek yapılmaması üzücü çerez olayı tam bir rezalet bar hizmetlerinden kesinlikle memnun kalmadık
3 nachten verbleven in juli 2019
Reactie van ENİS YAVUZ op 17 jul 2019
Değerli misafirimiz, Zaman ayırarak değerli düşüncelerinizi bizimle paylaştığınız için teşekkür ederiz. Gerekli departman yetkilisine, bizimle paylaştığınız düşüncelerinizi ileteceğimizden emin olabilirsiniz. Teşekkür eder, İyi günler dileriz.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super location right on the beach. The all inclusive offer is great value and the food exceeded expectations. Smiley friendly staff.
5 nachten verbleven in juni 2019
Reactie van ENİS op 29 jun 2019
Thank for your kindly feedback.

6/10 – Redelijk

TamaraPhilpott, Halifax

Positief: Netheid, staat van de accommodatie en faciliteiten
My booking was for a double bed and that's why I paid the extra money. Unfortunately, when I checked in and went to my room, I had 3 twin beds. I went to the front desk to notify them and showed them my booking. Their solution was they pushed 2 of the twins beds together. I woke up in the middle of the night with the 2 beds separated and my leg in between the beds. Very uncomfortable. I was very displeased with the bed situation.
1 nacht verbleven in maart 2019
Reactie van Sales Department op 27 mrt 2019
We will addres this directly. Thanks for your understanding

8/10 – Goed

Natallia

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Отель нуждается в реновации. Очень высокая цена а от 5 звёзд осталось только 3 , в лучшем случае!
2 nachten verbleven in januari 2019
Reactie van y op 23 jan 2019
We will address this directly.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in oktober 2018
Reactie van RESERVATİON op 20 nov 2018
Thanks for your valuable reviews.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2018
Reactie van Reservation Dept op 31 okt 2018
We will address this directly.

6/10 – Redelijk

Karleen, london

Positief: Netheid, comfort kamer
Negatief: Personeel en service
The majority of the hotel staff have not character and come across a bit ignorant. Also to my astonishment they seemed to have one of the performers dressed up in “black face” I.e dressed as a black person with makeup & dread locks me & my partner we’re beyond offended in fact I was so shocked I forgot to take a pic.. I won’t be staying in Green nature diamond again, they seem to have spent a fortune on beautiful exterior and not much eles & the staff definitely do not have customer service training.
5 nachten verbleven in oktober 2018
Reactie van Gulsah op 25 okt 2018
We will address this directly

8/10 – Goed

Angie, england

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel close to the beach
Stayed at this hotel 2 years ago still a very nice hotel with friendly staff.
2 nachten verbleven in oktober 2018
Reactie van Reservation op 25 okt 2018
Thanks for your valueable reviews.

8/10 – Goed

Ahmad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
not quiet
every things are excellent except not quiet , good location
7 nachten verbleven in oktober 2018
Reactie van Reservation op 25 okt 2018
Thanks for your valueable comments.

6/10 – Redelijk

Karleen, London

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Some of the staff are a bit ignorant. Shower isn’t powerful enough.
1 nacht verbleven in oktober 2018
Reactie van Reservation op 25 okt 2018
We will address this directly

2/10 – Ontzettend slecht

Selda

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2018
Reactie van Reservation Dept op 10 okt 2018
Bu sorunu ele alacağız, görüşleriniz için teşekkür ederiz.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2018
Reactie van Reservation op 19 sep 2018
Thanks for your valuable reviews

4/10 – Matig

Suad

Negatief: Netheid, personeel en service en comfort kamer
Bad experience
For the first impretion was fine but when you go threw details sorry to say was poor: Opviously they depend on thowing food evry whare thinking in this way will impress but : bad quality Bad cooking Big peices make you discusting I saw kocroch in the last day walking on the bread and sorry that i was leaving early couldnot do any thing. Rude staff And many many more.. Poor
4 nachten verbleven in september 2018
Reactie van Reservation op 19 sep 2018
We will address this directly.

10/10 – Uitstekend

Edgard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2018
Reactie van Reservation Team op 19 sep 2018
Thanks for your kind feedback

6/10 – Redelijk

Eman

Negatief: Staat van de accommodatie en faciliteiten
Not bad
4 nachten verbleven in augustus 2018
Reactie van Reservation op 14 sep 2018
We will address this direcly.

10/10 – Uitstekend

Ilyas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay at green nature diamond
Lovely stay at the hotel Great atmosphere great food and great night shows Staff very friendly it so good booking again to stay there again
6 nachten verbleven in juli 2018
Reactie van Reservation op 9 aug 2018
Thanks for your valuable feedback

6/10 – Redelijk

Hakan, NRW

Asoziale Besucher
Hotel ist ganz ok. Essen ist top. Zimmer relativ saiber. ALLERDINGS läuft eine Horde von asozialen Gästen herum. Die ziehen die Qualität des Hotels runter. Beim Essen, am Pool, ind sonstiges, Horroransichten und Erlebnisse. Daher nie wieder.
4 nachten verbleven in juli 2018
Reactie van Reservation op 10 aug 2018
Thanks for your kind feedback

10/10 – Uitstekend

ABDULLAH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
فندق ممتاز و خدوم
1 nacht verbleven in juli 2018
Reactie van Reservation op 3 aug 2018
Thank you for feedback

8/10 – Goed

Fadi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2018
Reactie van Reservation Team op 3 aug 2018
Thanks for your valuable feedback.

6/10 – Redelijk

Oussama, Lebanon

Negatief: Personeel en service
In the hotel 2.5/5
4 nachten verbleven in juli 2018
Reactie van Reservation Department op 1 aug 2018
Thanks for your valuable feedback.

8/10 – Goed

Suzanne, Michigan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juli 2018
Reactie van Reservation Department op 9 dec 2018
Thanks for your reviews

10/10 – Uitstekend

Muneeb

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
جيد جدا
2 nachten verbleven in juli 2018
Reactie van Reservation Dep op 25 jul 2018
Thanks for your kind reviews

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel
First time at hotel Would go again Amazing hotel and staff We loved it
4 nachten verbleven in juli 2018
Reactie van Reservation Departmet op 22 jul 2018
Thanks for your kind feedback. It is our pleasure to welcome you again

6/10 – Redelijk

Ali, manchester

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Not recommended
we stayed there one week with our family, the hotel was quite expensive but when you pay you expect good quality. Unfriendly staff specially restaurants staff were very rude they haven't cleaned our table and taking empty plates, I'll try to talk to one of the head and he said oh sorry I try to talk to them but we shocked because it gets worse actually. Staff at reception area they don't speak English , while we stayed there two times we experiencing no water in the middle of shower without any warning in advance when I called reception they brought us drink water because they didn't understand. You never heard someone tell you good morning, hello not even when we arrived no welcoming. So not going back at all .
7 nachten verbleven in juni 2018
Reactie van Reservation op 5 jul 2018
Thanks for your valuable reviews.

4/10 – Matig

Wael, Saudi Arabia

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not recommended hotel, room side facing the sea and they sale it as facing sea. Unfriendly management.
3 nachten verbleven in juni 2018
Reactie van Reservation op 27 jun 2018
Thanks for your valuable review.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ein sehr sauberes und empfehlenswertes Hotel. Essen war sehr lecker und fast alle Hottelmitarbeiter waren sehr höflich. Ich persönlich würde definitiv nochmals in dieses Hotel gehen.
3 nachten verbleven in juni 2018
Reactie van Reservation op 14 jun 2018
Vielen Dank für Ihre wertvollen Kommentare.

8/10 – Goed

Paul, Scotland

Positief: Netheid, personeel en service
Catering for the masses .food repetative taste ok.Going for dinner was a scramble for a table not a dining experience. Air conditioning in room was pretty poor Great indoor facilities ie. gym ,pool,sauna
11 nachten verbleven in april 2018
Reactie van Reservation op 20 mei 2018
Thanks for your kind feedback

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top facilities in hotel. Very accommodating spa facility. Snow and Mustapha in particular from the spa facility I must mention are such nice people; made us feel at ease throughout whole treatment and accommodated our needs.
6 nachten verbleven in mei 2018
Reactie van Sales Department op 19 mei 2018
Thanks for your valuable feedback

10/10 – Uitstekend

talal

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel.they didn't clean the room well..
Reactie van SMD op 2 mei 2018
Thanks for your valuable feedback

10/10 – Uitstekend

Monz, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel on the strip
Wicked experience, staff are friendly the hotel is huge and facilities are excellent. If you stay in mamaris this is the best hotel to stay at very popular with the locals and overall great experience.
6 nachten verbleven in april 2018
Reactie van Reservation Department op 23 apr 2018
Dear Guest, Thanks for your kind feedback. It is our pleasure to welcome you again on our resort.

10/10 – Uitstekend

David, scotland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Green Nature Diamond
Superb hotel. Very friendly staff. Right next to beach. Could not have booked any better. From my experience one of the best fscilities i have stayed in.
7 nachten verbleven in maart 2018
Reactie van Reservation Department op 14 apr 2018
Thanks for your kind feedback