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Beoordelingen van Royal Alhambra Palace – All Inclusive

5 out of 5
Royal Alhambra Palace – All Inclusive
Colakl, Manavgat, Antalya

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 6 van 11 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 11 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 11 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 11 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 11 beoordelingen" "

9,0/10

Netheid

8,0/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het personeel vonden wij erg vriendelijk, het aanbod van het eten erg ruim, maar de vlees keuze/kwaliteit een beetje karig. Tevens was het servies vaak niet schoon, slecht gewassen. Verder een erg mooi en luxe hotel, en ook de kamer was ook erg mooi.
6 nachten verbleven in juni 2019
Reactie van RAP op 23 jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Goed

Fatma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bizim ikinci kez konaklamamız. Aqua park ve lunaparkın kapalı olduğu belirtilmediği için bu durum çocuklarda biraz hayal kırıklığı yarattı. Odalarda internet yoktu. Onun dışında tatilimiz güzel ve keyifli geçti. Deniz manzaralı oda vermeleri de büyük incelikti. Teşekkürler
4 nachten verbleven in november 2023
Reactie van RAP op 15 nov 2023
Değerli Misafirimiz,Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.Saygılarımızla,

10/10 – Uitstekend

HUSHYAR

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in juli 2021
Reactie van RAP op 12 mei 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 – Uitstekend

Hassan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was great.
6 nachten verbleven in augustus 2019
Reactie van RAP op 7 sep 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Reception is not professional and not good and delaying the guests a lot and not understanding well
6 nachten verbleven in juli 2019
Reactie van RAP op 26 jul 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The resort was clean and the food was good, however, the attitudes of the front desk (receptionists) I guess is variable depending on the nationality of the guests. When I was checking out I called the front desk asking for help in taking my luggage, their answer was OK we will send someone. 15 minutes later no one showed up so I decided to go myself to check why they did not send anyone. Anyways, they told me that everyone was busy at the time. I said OK can I use the trolley since I have 4 big bags. Guess what! Their answer was NO! We need it although it was available and no one was using it. Anyhow, my 6 years old son was helping me and they were watching and no one showed the courtesy of even offering his help! What a 5-star hotel is that??? And when I dropped off the keys I told them that I will write this down in the review; they answered relaxed and cool down.
5 nachten verbleven in juni 2019
Reactie van RAP op 24 jul 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in mei 2019
Reactie van RAP op 22 jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 – Redelijk

Avar

Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in juni 2019
Reactie van RAP op 22 jul 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dieses Hotel ist ein Traum. Sehr sauber und hygienisch. Die Anlage ist super groß und für Kinder mit viel spaß verbunden. Das Essen ist super und frisch.
9 nachten verbleven in april 2019
Reactie van BERNA op 28 mei 2019
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

10/10 – Uitstekend

beyhan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Balay
Otel baştan aşağı mükemmel.yemekler,havuz,deniz ve içecekler çok güzel.24 saat boyunca yeme içme imkanıniz var.eğlenceleri çok ama çok güzel.tam bir aile oteli.çocuklarınizla çok güzel bir tatil yapabileceğiniz bir otel.tek eksisi personeli.yetersiz ve suratsiz.umursamazsaniz mükemmel bir tatil yaparsınız. Biz balayı çifti olarak gittik ve cok memnun döndük.
5 nachten verbleven in augustus 2017

10/10 – Uitstekend

GEORGE T.

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Best trip we ever had.
Hotel had best dining,best parks and atractions in the yard.