Hôtel près de Sanctuaire de Malvar (Santo Tomas)

« I loved tgeir little restaurant! »

« on first day, they did not assigned me with the right accomodations, it was not the deluxe room, but they did not give me credit for the difference. the toilet was not flushing and the hotel staff did not take appropriate measures to mitigate it and we end manually filling the tank to flush the toilet . the advettisement says the hitel reataurant is ipen daily but that was not in fact true. we had to call and check if itnis opened and out of 14 dys we stayed there , we only ate there 3 times due...

« Was ok »

« Very clean and spacious »

« Owner and Staff are ver friendly and courteous. »

« Run down property, unreliable water supply, bad room smell »

« Highly recommended, staff are very friendly and helpful and the resorts was awesome. »

« Staff are very professional and nice 👍 👌 my favorite hotel in Philippines »

« The only complaint I have, and it was my fault that I did not notice. I asked for a room for 3 adults and ot a room with 2 single beds, my fault for not questioning. The resort added a cot to remidey remedy the situation. »

« Personnel incompétent et paresseux. Rien ne fonctionne dans cet établissement en ruines. À éviter! »

« No, it was dirty. The pool wasn't ready to use, and they couldn't find our reservation due to the internet was down. »

« Staff very helpful »

« Could do an early check in at 1PM, but any other time includes extra charge. In addition, the room we had a bunch of molds between walls. There was no phone to contact front desk, and was only provided one tissue roll unless you ask for more. No water refill stations, you’ll have to keep asking front desk. Otherwise, breakfast was good (at additional price of course). »

« WiFi was included, but only worked in the lobby and dining room, not in our room. There is a fee for everything. I am disabled, but there was 400 peso fee (about $3.80) to sit in a chair by the pool, ( I didn’t swim). After a bit of protest, they gave me a plastic chair to sit in. Staff was friendly. The water slide closed one hour after our check-in for the season. Don’t think we will stay there again. »

« The room was dusty and the Air Con filter was dirty. I cleaned the Air Con filter myself in order to get the A/C blowing cool. When I came back at 10:30 PM in the evening the front gate of the hotel was locked. I had to pound n the gate to get the night watchman to open the gate. The first room that I was assigned did not have wifi. Even for the price it was a bad value, avoid if possible. »