Stayed as a couple for 10 days. Hotel has a good location, close to beach, shops, bus stations (buses take you to better beaches than El Arenal...). Regularly cleaned, nice staff, good AC, free welcome cocktail. WiFi on the 6th floor was terrible (1/10). They fixed it but it was bad again after 20min. And the bed was uncomfortable for my husband, but fine for me (so personal preferences). You can hear the neighbors but nothing a pair of earplugs can't block.