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Beoordelingen van Makarem Umm Alqura Hotel

5 out of 5
Makarem Umm Alqura Hotel
Ajyad Street, Makkah, Ar Rawabi

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 76 van 238 beoordelingen" "
Gastenscore: 8 - Goed. 74 van 238 beoordelingen" "
Gastenscore: 6 - Redelijk. 57 van 238 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 238 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 238 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ahmed

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Goed
4 nachten verbleven in mei 2023
Reactie van Makarem Umm Alqura op 24 mei 2023
Dear Mr. Ahmed ,Greetings from Makarim Um alQura Hotel. We would like to thank you for taking the time to share your review and for the high rating. Looking forward to welcoming you back soon. Good Wishes,Lama alghamdi – Guest Relations

8/10 – Goed

walaa

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Service was great and was able to check in earlier. The front desk personnel didn’t charge us early check in fee. They also delivered more drinks and tea bags when we called. The only suggestion is we have to call several times till someone answers. The front desk always empty and now one there, you have to wait for someone to come.otherwise it’s decent hotel nearby haram. Only 5 minutes by free shuttle offered by the hotel or 10-20 real by taxi
3 nachten verbleven in mei 2024
Reactie van Makarem Um AlQura op 16 mei 2024
Dear valued guest, Thank you for your positive feedback towards us. We are always honoured to welcome you in our hotel, we will take your comment in our consideration, waiting to serve you again in your next visit.Good Wishes,Layali Ziyad– Guest Relations

10/10 – Uitstekend

Muhammad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room, general services, breakfast was exceptional however they need to improve their shuttle service to Masjid Al Haram
4 nachten verbleven in april 2024
Reactie van Makarem umm alqura op 29 apr 2024
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Um Alqura Hotel . Looking forward to welcoming you back soon. Good Wishes,Amjad Alotaibi - Guest Relation

10/10 – Uitstekend

Mohamud

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nawar was excellent on his service. He was able to accommodate my needs and went above and beyond. Great attitude and services.
2 nachten verbleven in april 2024
Reactie van Makarem umm alqura op 21 apr 2024
Dear valued guest, Thank you for expressing your experience, we are grateful for your positive endorsement of this employee and will thank him on your behalf.We look forward to serving you during your next visit.Good Wishes,Amjad Alotaibi – Guest Relations

10/10 – Uitstekend

Umaru

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
12 nachten verbleven in april 2024
Reactie van Makarem umm alqura op 20 apr 2024
Dear valued guest,Greetings from Makarim Um alQura Hotel. Your high rating is appreciated, and we hope to see you more in the future. Good Wishes,Layali Ziyad – Guest Relations

6/10 – Redelijk

Mohamud

Positief: Personeel en service
Shuttle is very slow and not timely
1 nacht verbleven in april 2024
Reactie van Makarem umm alqura op 18 apr 2024
Dear valued Guest,We’re sorry that our service didn’t meet your expectations. We’ll take your comment into consideration and forward it immediately to the concerned department as we’re always working on developing our services. Looking forward to serving you again.Good Wishes,Amjad Alotaibi – Guest Relations

6/10 – Redelijk

Muhammad ayaz

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Makarem Um AlQura op 19 apr 2024
Dear valued guest,Greetings from Makarim Um alQura Hotel. Your high rating is appreciated, and we hope to see you more in the future. Good Wishes,Layali Ziyad – Guest Relations

10/10 – Uitstekend

Radwan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is made to impress you. I loved it. Staff is very pleasant and very friendly. Granted it is not a walkable to distance to Al Haram but very convenient with a five minutes free shuttle every thirty five minutes around the clock. I would stay there again
2 nachten verbleven in april 2024
Reactie van Makarem umm alqura op 14 apr 2024
Dear valued guest,Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our Staff and Bus service to your satisfaction. We look forward welcoming you back at Makarem Um AlQura HotelGood Wishes,Amjad Alotaibi – Guest Relations

10/10 – Uitstekend

Abdiweli

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Employees attentiveness and politeness
8 nachten verbleven in april 2024
Reactie van Makarem umm alqura op 14 apr 2024
Dear valued guest, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Amjad Alotaibi – Guest Relations

8/10 – Goed

Rizwan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff
3 nachten verbleven in maart 2024
Reactie van Makarim Um alQura op 7 apr 2024
Dear valued guest, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Layali Ziyad – Guest Relations

2/10 – Ontzettend slecht

MORAD

3 nachten verbleven in april 2024
Reactie van Makarem umm alqura op 29 apr 2024
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Amjad Alotaibi – Guest Relations

4/10 – Matig

Md, Potomac

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
This is barely a three star hotel, dirty and worn out carpets inside and in lobby, very inconvenient room layout with a single bedside table for four beds, every request takes 3/4 calls and finally room service probably took my earbuds while doing housekeeping!
3 nachten verbleven in maart 2024
Reactie van Makarem Um AlQura op 30 mrt 2024
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Layali Ziyad – Guest Relations

4/10 – Matig

IMED

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel très lointain de la mosquée El Haram, équipements très moyens services médiocres ( l’eau dans les robinets d’eau a été coupées pendant 3 heures en plein jour par exemple) la réception ne répond jamais aux multiples appels Je ne conseille personne a y aller !!!!????
1 nacht verbleven in maart 2024
Reactie van Makarem umm alqura op 27 mrt 2024
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Amjad Alotaibi – Guest Relations

10/10 – Uitstekend

Omar

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Excellent Customer Service.
3 nachten verbleven in maart 2024
Reactie van Makarem umm alqura op 25 mrt 2024
Dear valued guest, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Layali Ziyad – Guest Relations

6/10 – Redelijk

Hafsa Abdirahman

Negatief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Makarem Um AlQura op 19 mrt 2024
Dear valued guest,Greetings from Makarim Um alQura Hotel. Your high rating is appreciated, and we hope to see you more in the future. Good Wishes,Amjad Alotaibi– Guest Relations

4/10 – Matig

Anas

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Makarem Um AlQura op 18 mrt 2024
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Layali Ziyad – Guest Relations

8/10 – Goed

ali

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Not picky , but old place
Good location for Umrah visit. Hotel is old and needs upgrade real bad. Good thing they had bus service to and from the Haram. Breakfast was very nice and lots of choices. Economical pricing. Grocery store and other items shops on lobby level so shopping was a breeze
3 nachten verbleven in februari 2024
Reactie van Makarem umm alqura op 26 feb 2024
Dear valued guest, Thank you for your positive feedback towards us. We are always honoured to welcome you in our hotel, we will take your comment in our consideration, waiting to serve you again in your next visit.Good Wishes,Layali Ziyad – Guest Relations

8/10 – Goed

syed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel shuttle every 30 min to Haram staff was very nice specially receptionist Hiba and loader Siddique, Hiba responded very quick in anything need in room very fast room service and Siddique was very helpful to get my luggage to room and while checkout
4 nachten verbleven in februari 2024
Reactie van Makarem Um AlQura op 24 feb 2024
Dear valued guest, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Layali Ziyad – Guest Relations

6/10 – Redelijk

Abes

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Je pense que cette hébergement nécessite un entretien plus important, dégradé du à l'usure. Point positif petit déjeuner correct et navette privée de l'hôtel. Prix correct mais le standard n'est pas digne d'un 5*.
2 nachten verbleven in februari 2024
Reactie van Makarem Um AlQura op 22 feb 2024
Dear valued guest, Thank you for your positive feedback towards us. We are always honoured to welcome you in our hotel, we will take your comment in our consideration, waiting to serve you again in your next visit.Good Wishes,Layali Ziyad – Guest Relations

10/10 – Uitstekend

Rauf

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice Place to stay and perform Umrah , best Thing Shuttle service, every 30 mint bus service from hotel to Haram ,, Breakfast buffet is delious 10/10
2 nachten verbleven in februari 2024
Reactie van Makarem Um AlQura op 13 feb 2024
Dear valued guest,Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our Breakfast and the shuttle service to your satisfaction. We look forward welcoming you back at Makarem Um AlQura HotelGood Wishes,Layali Ziyad – Guest Relations

10/10 – Uitstekend

Saleem

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location closer to Haram with shuttle going back & forth every 10 minz.Friendly & understanding staff.
3 nachten verbleven in februari 2024
Reactie van Makarem Um AlQura op 12 feb 2024
Dear valued guest,Thank you so much for your positive Review on our property! We look forward welcoming you back at Makarim Um alQura HotelGood Wishes,Layali Ziyad – Guest Relations

10/10 – Uitstekend

Mohammad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Assalamuailkum, recently stayed in room 615 and 616 masha Allah the place is nice, clean room, organized, good service, breakfast tasty and all the staff working there are nice people & help is here when needed anytimes☺️ Recommended to stay there for umrah, hajj or holidays # Alhamdoulillah no complaints Thanks to all staff Irfaan😉
Reactie van Makarem Um AlQura op 8 feb 2024
Dear valued guest, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Layali Ziyad – Guest Relations

4/10 – Matig

K

3 nachten verbleven in januari 2024
Reactie van Makarem Um AlQura op 28 jan 2024
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Layali Ziyad – Guest Relations

6/10 – Redelijk

Mohamed

Positief: Personeel en service, voorzieningen
People nice. Room was a little dirty not bc wasnt cleaned but it was just old. Carpet was dirty and walls seemed like theyre starting to crack. Hose in the washroom leaked everytime we used it. It was good and accommodated our one night stay.
1 nacht verbleven in januari 2024
Reactie van Makarem Um AlQura op 26 jan 2024
Dear valued guest, Thank you for your positive feedback towards we are always honoured to welcome you in our hotel, we take your comment in our consideration, waiting to serve you again in your next visit.Good Wishes,Amjad Alotaibi – Guest Relations

2/10 – Ontzettend slecht

HALIMA

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad bad bad bad .dirty room. bathroom i dont wana talk about. Stay one the street. Don't pay $5 for this hotel.
2 nachten verbleven in januari 2024
Reactie van Makarem Um AlQura op 26 jan 2024
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Amjad Alotaibi – Guest Relations

6/10 – Redelijk

Melad

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
إضاءة الفندق جداً سيئة
3 nachten verbleven in januari 2024
Reactie van Makarem Um AlQura op 26 jan 2024
ضيفنا الكريم ،تشرفنا باستضافتكم وخدمتكم في فندقنا، نشكركم على مشاركتنا رأيكم الكريم ، ونود إبلاغكم بأنه قد تم مشاركة ملاحظاتكم مع الإدارة المختصة وأخذها بعين الاعتبار، نعدكم بتجربة أفضل في زيارتكم القادمة وانه لمن دواعى سرورنا تشريفكم الكريمدمتم بخير.امجاد العتيبي – علاقات النزلاء

10/10 – Uitstekend

Sadio

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and understanding staff.
1 nacht verbleven in januari 2024
Reactie van Makarem Um AlQura op 12 jan 2024
Dear valued guest, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Amjad Alotaibi – Guest Relations

4/10 – Matig

AYMAN

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The breakfast was superb. The bathroom commode was leaking making the bathroom having a bad urination stinky smell and the floor was kept wet at all times
2 nachten verbleven in januari 2024
Reactie van Makarem Um AlQura op 12 jan 2024
Dear valued guest,Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to have you again soon.Good Wishes,Amjad Alotaibi – Guest Relations

10/10 – Uitstekend

Yusuf

3 nachten verbleven in december 2023
Reactie van Makarem Um AlQura op 26 jan 2024
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Um Alqura Hotel . Looking forward to welcoming you back soon. Good Wishes,Amjad Alotaibi - Guest Relation

10/10 – Uitstekend

rishad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Exellent.specially the breakfast and the friendly reception staff especially ghaneeyah.
2 nachten verbleven in januari 2024
Reactie van Makarem Um AlQura op 12 jan 2024
Dear valued guest, Thank you for expressing your experience, we are grateful for your positive endorsement of this employee and will thank him on your behalf.We look forward to serving you during your next visit.Good Wishes,Amjad Alotaibi – Guest Relations

8/10 – Goed

Ali

1 nacht verbleven in december 2023
Reactie van Makarem Um AlQura op 26 jan 2024
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Um Alqura Hotel . Looking forward to welcoming you back soon. Good Wishes,Amjad Alotaibi - Guest Relation

4/10 – Matig

NOOR

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
So many problems from door locks to bathrooms cleaners to flush.
5 nachten verbleven in december 2023
Reactie van Makarem umm alqura op 2 jan 2024
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action.we’re always working on developing our services. Good Wishes,Amjad Alotaibi – Guest Relations

2/10 – Ontzettend slecht

Ahmed, Clichy sous bois

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Makarem Um AlQura op 31 jan 2024
ضيفنا الكريم ، نشكركم على تعليقكم ويؤسفنا أن الخدمة لم تنال على رضاكم، نحن نسعى لتلافي حدوث هذا مرة أخرى آخذين تعليقكم في عين الاعتبار، فنحن نعمل دائما على تطوير خدماتنا وحريصون على إرضاء نزلائنا، نتطلع إلى خدمتكم مرة أخرى في فندق مكارم ام القرى. دمتم بخير.ليالي زياد – علاقات النزلاء

6/10 – Redelijk

nader, burbank

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Makarem umm alqura op 29 dec 2023
Dear valued guest,Greetings from Makarim Um alQura Hotel. Your high rating is appreciated, and we hope to see you more in the future. Good Wishes,Amjad Alotaibi– Guest Relations

6/10 – Redelijk

Khuram

Average
1 nacht verbleven in december 2023
Reactie van Makarem umm alqura op 25 dec 2023
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Um Alqura Hotel . Looking forward to welcoming you back soon. Good Wishes,Amjad Alotaibi - Guest Relation

10/10 – Uitstekend

KADIR

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in december 2023
Reactie van Makarem umm alqura op 25 dec 2023
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Um Alqura Hotel . Looking forward to welcoming you back soon. Good Wishes,Amjad Alotaibi - Guest Relation

2/10 – Ontzettend slecht

Moudar

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
خدمة الغرف سيئة بالاضافة يوجد رطوبة وعدم استجابة للأعطال
5 nachten verbleven in december 2023
Reactie van Makarem Um AlQura op 18 dec 2023
ضيفنا الكريم ، نشكركم على تعليقكم ويؤسفنا أن الخدمة لم تنال على رضاكم، نحن نسعى لتلافي حدوث هذا مرة أخرى آخذين تعليقكم في عين الاعتبار، فنحن نعمل دائما على تطوير خدماتنا وحريصون على إرضاء نزلائنا، نتطلع إلى خدمتكم مرة أخرى في فندق مكارم ام القرى. دمتم بخير.امجاد العتيبي – علاقات النزلاء

8/10 – Goed

Malek

Reisde met familie
Positief: Netheid, personeel en service
The rooms are old a little bit but overall it’s pretty good. You’ll need a transportation to Alharam, the hotel offers a shuttle service every 30 minutes also you can take taxi 10-20SR.
4 nachten verbleven in december 2023
Reactie van Makarem Um AlQura op 18 dec 2023
Dear valued guest,Thank you for your rate, it has been our absolute pleasure to serve you at Makarem Um Alqura Hotel . Looking forward to welcoming you back soon. Good Wishes,Amjad Alotaibi - Guest Relation

10/10 – Uitstekend

Anwar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Shuttle available 24/7 to access to Haram. Hotel room prices were very affordable. Just keep up the good work.
4 nachten verbleven in december 2023
Reactie van Makarem Um AlQura op 18 dec 2023
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Um Alqura Hotel . Looking forward to welcoming you back soon. Good Wishes,Amjad Alotaibi - Guest Relation

6/10 – Redelijk

Geverifieerde reiziger

Customer service , transportation system
Room was good , clean for the price. Has great breakfast. I called the front desk few times from my room, no one respond to my call. They did not care about customer service specially at night. Horrible bus transportation system. You need to be waiting about one houre for hotel bus in Haram main bus stop for hotel bus to show up to take you back to hotel.
8 nachten verbleven in november 2023
Reactie van Makarem Um AlQura op 8 dec 2023
Dear valued guest, Thank you for your positive feedback towards we are always honoured to welcome you in our hotel, we take your comment in our consideration, waiting to serve you again in your next visit.Good Wishes,Amjad Alotaibi – Guest Relations

8/10 – Goed

subhanallah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A good safe bet...i stayed solo for 3 nights and it was very good stay, shutlle was readily available all the time 24 hrs, a bit far from haram but with shuttle u wont feel the distance....i read lot of reviews on other 3 star hotel like al kiswa, etc. Took this after lot of consideration and alhamdolillah it was good bet
3 nachten verbleven in november 2023
Reactie van Makarem Um AlQura op 28 nov 2023
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Um Alqura Hotel . Looking forward to welcoming you back soon. Good Wishes,Amjad Alotaibi - Guest Relation

10/10 – Uitstekend

SYED KASHAN ALI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in november 2023
Reactie van Makarem Um AlQura op 28 nov 2023
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Um Alqura Hotel . Looking forward to welcoming you back soon. Good Wishes,Amjad Alotaibi - Guest Relation

10/10 – Uitstekend

Saliha

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel excellent rapport qualité prix personnel agréable et très à l’écoute aux petits soins service restauration au Top Hébergement fortement conseillé
5 nachten verbleven in november 2023
Reactie van Khurram Shahzad op 21 nov 2023
Thank you very much for your kind comments we very much appreciated hope to see you againwish you a good day

10/10 – Uitstekend

AHMED

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short stay for umra
Good in every thing
2 nachten verbleven in november 2023
Reactie van Makarem Um AlQura op 15 nov 2023
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Um Alqura Hotel . Looking forward to welcoming you back soon. Good Wishes,Amjad Alotaibi - Guest Relation

10/10 – Uitstekend

Syed Athar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good convenient location and place to stay.
1 nacht verbleven in november 2023
Reactie van Makarem Um AlQura op 6 nov 2023
Dear valued guest,Thank you for sharing your appreciation of the hotel in general through your 5 stars rating.We hope to see more of you in the future. Good Wishes,Amjad Alotaibi – Guest Relations

8/10 – Goed

Ludi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is good for family and group on umra trip.
2 nachten verbleven in oktober 2023
Reactie van Makarem Um AlQura op 2 nov 2023
Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Um Alqura Hotel . Looking forward to welcoming you back soon. Good Wishes,Amjad Alotaibi - Guest Relation

6/10 – Redelijk

SHAFIQULLAH

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Hotel is fine, smells bad inside room. Service is average.
2 nachten verbleven in oktober 2023
Reactie van Makarem umm alqura op 19 okt 2023
Dear valued guest, Thank you for your positive feedback towards we are always honoured to welcome you in our hotel, we take your comment in our consideration, waiting to serve you again in your next visit.Good Wishes,Amjad Alotaibi – Guest Relations

10/10 – Uitstekend

Shahid

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly staff
1 nacht verbleven in oktober 2023
Reactie van Makarem umm alqura op 16 okt 2023
Dear valued guest, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Amjad Alotaibi – Guest Relations

10/10 – Uitstekend

Djamal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I've been there last year that's why I came back everything was handy the staff were excellent the service was fantastic very clean the food was very tasty the manager for the breakfast kareem is been very helpful with a smile on his face we've been greeted by the receptionist with the smile job well done.
8 nachten verbleven in september 2023
Reactie van Makarem umm alqura op 16 okt 2023
Dear valued guest, Thank you for expressing your experience, we are grateful for your positive endorsement of this employee and will thank him on your behalf.We look forward to serving you during your next visit.Good Wishes,Amjad Alotaibi – Guest Relations

6/10 – Redelijk

Anas

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Das Zimmer hat gestunken, Die Einrichtung ist sehr alt und schmutzig. Das Badezimmer ist eine Katastrophe. Lasst euch von den Hotelbilder nicht täuschen. Nie wieder.
Reactie van Makarem umm alqura op 18 okt 2023
Dear valued guest, We appreciate receiving your feedback regarding your recent stay. It was disappointing to know of your dissatisfaction with the experience you had, and we regret that you did not enjoy your stay with us. Your feedback has been shared with the concerned department for appropriate action. Good Wishes,Amjad Alotaibi – Guest Relations