Exterieur

Beoordelingen van Hilton Makkah Convention Hotel

5 out of 5

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 415 van 663 beoordelingen" "
Gastenscore: 8 - Goed. 149 van 663 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 663 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 663 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 663 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nadia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean and good location...
3 nachten verbleven in december 2023
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

A

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super
Wat ik zoals altijd gewend ben van Hilton ! Super verblijf !
5 nachten verbleven in oktober 2023

10/10 – Uitstekend

chouaib

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was an excellent experience from pick up aeroport till check out.
6 nachten verbleven in mei 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking the time to share your experience during your stay with us.It is delightful to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

8/10 – Goed

Alaaeldin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was ok
2 nachten verbleven in mei 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Shaun

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location and clean
3 nachten verbleven in mei 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

6/10 – Redelijk

Amroz Badar

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
While many of the facilities offered are what you would expect from a brand like Hilton, one issue that the hotel needs to look into is their over zealous monitoring of the hotel's closest exit towards the haram. I stayed 4 days and used that exit/entrance extensively but was specifically singled out almost every time to prove that I stayed at the hotel. While I completely understand why the hotel do that but as a customer who was almost asked to prove my stay every single time that I used the gate, by the end it had become a tedious and frustrating experience. It made me feel that there’s some profiling going on which I repeatedly fit into. Nevertheless, except this experience which left a bit of bad taste, everything else was Hilton brand worthy
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Guest, Thank you and we appreciate your trust in choosing our Hotel Hilton Makkah and Convention Center.Sincerely, we would like to express our gratitude for bringing this matter to our attention. We apologize for our failure/shortage and assure you that we will take the improving actions to prevent it from happening again.As you are a valued guest, your collaboration contributes to achieving a common goal of making Hilton Mecca and Convention Center your first choice to create a memorable experience.Best RegardsJabal Omar Hilton Makkah & Convention Center Team

8/10 – Goed

Asim

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk staff was reasonably good. I think they need to improve their customer service.
3 nachten verbleven in april 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Muhammad, Ozone Park

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is close to haram and east to walk to the haram around 3 minutes
6 nachten verbleven in april 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

8/10 – Goed

Abla

The staff was nice
3 nachten verbleven in mei 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Maaz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

6/10 – Redelijk

Fayyaz

Negatief: Personeel en service
Just ok
5 nachten verbleven in april 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Abdil

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is good for honeymoon.
6 nachten verbleven in april 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

8/10 – Goed

Zeinab

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
I would have loved to receive my points for hilton honours as I asked two times and they said they will add it to my membership however I checked and still nothing. Sad that I can’t gain my points
6 nachten verbleven in april 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

MUHAMMAD

Reisde met familie
Positief: Voorzieningen
We had a wonderful stay Front desk very courteous
1 nacht verbleven in april 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Nasteho

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very good
8 nachten verbleven in april 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

8/10 – Goed

Hisham

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk needs more training on how to great and help gusts
1 nacht verbleven in april 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

8/10 – Goed

Omar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in maart 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Sarah Bibi

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

8/10 – Goed

Shaikh

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to Ka’aba, nice and quiet surrounding
2 nachten verbleven in maart 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

SHEHZAD

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A good value for money. Within walking distance from Masjid Alharam. Convenient for prayers and other religious rituals.
1 nacht verbleven in maart 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

2/10 – Ontzettend slecht

Ahmed

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service
Pathetic customer service First of all no one answers the call And just in case if you arrive little late staff will ask you to pay more at the counter to get your room, blaming you are late Waste of money for. 5 star hotel with third class service. Never visiting again here
2 nachten verbleven in maart 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Firstly we would like to thank you very much for choosing Hilton Makkah and Convention Centre for Your Recent Stay at the Holy City of Makkah and we greatly appreciate you taking the time to share your experience during your stay with us.As we place a great Value and greatly appreciate your feedback, it is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt. We will certainly be addressing your comments regarding this.I do hope we will have the chance to make it right for you at very near future Best RegardsJabal Omar Hilton Makkah & convention Center Team

2/10 – Ontzettend slecht

H

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Going to Makkah? Heads up, never stay at Hilton Convention Makkah!!! When I arrived I found out that my original booking was cancelled by the management without being notified. I was transferred with my family to temporary rooms as I was promised to get my originally booked suite the next morning. The temporary rooms turned out to be dismal, with aging furniture, stained carpets, and cracked countertops in the washroom. Ultimately, not only did I fail to regain my suite, but I was also charged more than the agreed-upon amount for my original booking.
4 nachten verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Firstly we would like to thank you very much for choosing Hilton Makkah and Convention Centre for Your Recent Stay at the Holy City of Makkah and we greatly appreciate you taking the time to share your experience during your stay with us.As we place a great Value and greatly appreciate your feedback, it is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt. We will certainly be addressing your comments regarding this.I do hope we will have the chance to make it right for you at very near future Best RegardsJabal Omar Hilton Makkah & convention Center Team

8/10 – Goed

Amra

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Very convenient and nice but bathroom were need to be cleaned
1 nacht verbleven in maart 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Mohammed Sayeed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean property close to Haram. Good and friendly staff. The prayer area on the 3rd floor is a big plus. Would recommend Hilton Makkah Convention to anyone visiting.
4 nachten verbleven in maart 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Mukhtar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are super friendly and accommodating. There is a masjid on third floor which was very helpful. Overall great experience. 5 star
2 nachten verbleven in maart 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Noujoud

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to haram and staff very friendly
2 nachten verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
View, breakfast, convenience and locatiin. Didnt like staff telling me an approx time to check in and not telling me an approx time
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

uzma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best experience
3 nachten verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

6/10 – Redelijk

Mohammad Amged

Positief: Personeel en service
No facility no near by shops for local food hotel food to expensive
3 nachten verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Guest, Thank you and we appreciate your trust in choosing our Hotel Hilton Makkah and Convention Center.Sincerely, we would like to express our gratitude for bringing this matter to our attention. We apologize for our failure/shortage and assure you that we will take the improving actions to prevent it from happening again.As you are a valued guest, your collaboration contributes to achieving a common goal of making Hilton Mecca and Convention Center your first choice to create a memorable experience.Best RegardsJabal Omar Hilton Makkah & Convention Center Team

10/10 – Uitstekend

Riaz

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in februari 2024

10/10 – Uitstekend

kenza

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bel hôtel, proche du haram..et des moyens de transports .. buffet varié et personnel au petits soins.. je recommande vivement
4 nachten verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Mohamed Rihan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Tip top
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Zakia

Positief: Voorzieningen
Very neat and pleasant! The walk is bit longer to haram when compared to the walk from Hilton suites.
1 nacht verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Abdullah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really surprised to get this room very big space Staff are very helpful Breakfast so yammmmm You don't have to worry about lunch Just 5 min walk to prayer place in Haram sharif Definitely we will came again insahallah
5 nachten verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

4/10 – Matig

Mohammed

Reisde met familie
Negatief: Personeel en service
The rooms are good but sheets and pillows are absolute. Bathroom is good but need more work to be modernistic
1 nacht verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Guest, Thank you and we appreciate your trust in choosing our Hotel Hilton Makkah and Convention Center.Sincerely, we would like to express our gratitude for bringing this matter to our attention. We apologize for our failure/shortage and assure you that we will take the improving actions to prevent it from happening again.As you are a valued guest, your collaboration contributes to achieving a common goal of making Hilton Mecca and Convention Center your first choice to create a memorable experience.Best RegardsJabal Omar Hilton Makkah & Convention Center Team

10/10 – Uitstekend

Zafar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service/ very helpful
4 nachten verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

rizwaan

4 nachten verbleven in februari 2024

10/10 – Uitstekend

Awatef

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent one day stay
Was one day for Omrah was excellent stay friendly reception and at the restaurant too 😅
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Mohammed Akil Ilyas

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2024

10/10 – Uitstekend

Muhammad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

8/10 – Goed

Mokles

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Washroom ventilation system is not good. Bad smell in washroom.
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles war super 👍
4 nachten verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Ali

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Azan & salat is broadcast from the haram to rooms, make it praying behind imam of harmain.
2 nachten verbleven in februari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

2/10 – Ontzettend slecht

Tahir

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
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4 nachten verbleven in januari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Guest, Thank you and we appreciate your trust in choosing our Hotel Hilton Makkah and Convention Center.Sincerely, we would like to express our gratitude for bringing this matter to our attention. We apologize for our failure/shortage and assure you that we will take the improving actions to prevent it from happening again.As you are a valued guest, your collaboration contributes to achieving a common goal of making Hilton Mecca and Convention Center your first choice to create a memorable experience.Best RegardsJabal Omar Hilton Makkah & Convention Center Team

10/10 – Uitstekend

HUSSEIN

Great location
5 nachten verbleven in januari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Junaid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Service
4 nachten verbleven in januari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Syed

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and service is amazing.
2 nachten verbleven in januari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Wajma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel to stay from cleaning to employees the are fantastic people love my stay at this hotel.
1 nacht verbleven in januari 2024
Reactie van Jabal Omar Hilton Makkah & Convention Center Team op 25 mei 2024
Dear Valued Guest,Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments.Once again, thank you for your patronage, and looking forward to welcoming you soon again.Yours sincerely.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
3 star hotel not 5 I think
On check in agent was so rude not even welcome us or tell us what’s WiFi password where is the room and what time breakfast start but other reception agents was so good maybe he was having bad day, very clean hotel great decor but issue with service I asked for tea bags no one pick the call I ask reception same issue after few tries I call and they pick saying they will get me in 10 minutes no one came I call again so to make this short after 2 hours and try 10 times no one bring tea bags so I made 3 complaint to reception still same issue at the end I go to reception and I asked need to speak to manager so I made a complaint he was so good and apologise and finally get tea bags also after that I asked for clean the room same issue after that complaint plus if you are tea lover they don’t provide milk they give coffee mate instead so I drink tea without milk so I my overall experience I will give this hotel 3 stars not 5 and in term of cleaning and decor and breakfast and staff 7/10
3 nachten verbleven in januari 2024