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Beoordelingen van Al Marwa Rayhaan by Rotana

5 out of 5
Al Marwa Rayhaan by Rotana
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 199 van 495 beoordelingen" "
Gastenscore: 8 - Goed. 157 van 495 beoordelingen" "
Gastenscore: 6 - Redelijk. 69 van 495 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 495 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 495 beoordelingen" "

8,0/10

Netheid

7,8/10

Personeel en service

8,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Samina

4 nachten verbleven in mei 2024

10/10 – Uitstekend

GHULAM

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location and services. Staff at reception were fantastic and realised how tired I was and I cheekily requested a room with a view and was upgraded. The room was amazing with partial kaabah view Spacious and clean. Everything in the hotel is clearly labelled. Breakfast was international and one of the best views in Makkah. Definately worth the extra cash
2 nachten verbleven in februari 2024
Reactie van Hussein Alkurdi. op 17 mei 2024
Dear Mr.Ghulam,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.Hussein Alkurdi.General Manager.

4/10 – Matig

Aljazi

Negatief: Personeel en service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jawid, Stanmore

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Haram
5 nachten verbleven in april 2024
Reactie van Hussein Alkurdi. op 9 mei 2024
Dear Mr. Jawid,Thank you for sharing your stay experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us, and our hotel services and team members have got your admiration. Looking forward to welcoming you again for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

atif

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in april 2024
Reactie van Hussein Alkurdi. op 5 mei 2024
Dear Mr. Atif,Thank you for sharing your stay experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us. Looking forward to welcoming you again for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

Osama

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and great location
2 nachten verbleven in april 2024
Reactie van Hussein Alkurdi. op 5 mei 2024
Dear Mr. Osama,Thank you for sharing your stay experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us, and our hotel services and team members have got your admiration. Looking forward to welcoming you again for another memorable stay.Hussein Alkurdi.General Manager.

4/10 – Matig

Fardad, Los Angeles

Negatief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024

10/10 – Uitstekend

Canab

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024

6/10 – Redelijk

Farhana

Reisde met familie
Positief: Netheid, personeel en service
My reservation was for a partial Kaba view room . But the room I got had no Kaba view at all. I had reached out to the staff at the reception many times but they could not give me another room with the view. Very disappointing.
4 nachten verbleven in februari 2024
Reactie van Hussein Alkurdi. op 8 mrt 2024
Dear Ms. Farhana, Thank you for sharing your stay experience at Al Marwa Rayhaan by Rotana - Makkah Hotel. Your comments are very much appreciated, please accept our apology for any inconvenience and we hope to welcome you again to serve you better.Hussein AlkurdiGeneral Manager.

10/10 – Uitstekend

Muhammad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing
1 nacht verbleven in maart 2024
Reactie van Hussein Alkurdi. op 8 mrt 2024
Dear Mr. Muhammad,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.Hussein Alkurdi.General Manager.

8/10 – Goed

abdurrazaq

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bathroom was large but the bath cubicle could be bigger.
2 nachten verbleven in februari 2024
Reactie van Hussein Alkurdi. op 19 feb 2024
Dear Mr. Abdurrazaq,We are truly pleased to receive your kind comment, and we thank you for the time you spent evaluating your experience with us during your stay at Al Marwa Rayhaan Rotana Hotel - Makkah. We look forward to welcoming you next time.Hussein Al-Kurdi.General Director.

10/10 – Uitstekend

Talat, Westmont

4 nachten verbleven in februari 2024

8/10 – Goed

Salman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ideally located.
3 nachten verbleven in februari 2024
Reactie van Hussein Alkurdi. op 16 feb 2024
Dear Mr. Salman,Thank you for sharing your stay experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us, and our hotel services and team members have got your admiration. Looking forward to welcoming you again for another memorable stay.Hussein Alkurdi.General Manager.

2/10 – Ontzettend slecht

ALI

Positief: Netheid, comfort kamer
Negatief: Personeel en service
4 nachten verbleven in februari 2024

8/10 – Goed

Noor

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Location Hotel
The hotel is located in very close proximity to the haram, and easy access to the mall. The rooms need renovation, as they are dispalying alot of wear and tear, but the beds are very comfortable. The Kabba view from our room was a highlight. The staff across the hotel were helpful, attentive and very professional. The breakfast and dinner buffets are great, and although they are not as huge as some of the other hotels around, the choice of food is spot on and delicious. The terrace dining was beautiful overlooking the haram, highly recommend :)
3 nachten verbleven in januari 2024
Reactie van Hussein Alkurdi. op 6 feb 2024
Dear Ms. Noor,Thank you for sharing your stay experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us, and our hotel services and team members have got your admiration. Looking forward to welcoming you again for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

Muhammad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location, great view and great service
As the title indicates, we had a great time. We came for an umrah and it was absolutely perfect for that, since it's so close to the Masjid al-Haram, also as an added bonus, you even get the audio from the Masjid al-Haram inside your room during prayer. My only "complaint" would be that the shower had a separate hot and cold dial, I've never experienced that in a 5 star hotel before, but other than that, it was all good. I'd like to especially compliment the staff on two separate occasions: 1. Our Uber driver didn't know the way and ended up taking us on a long detour, when we finally arrived, he wanted extra payment for wasting our time (which we were not keen on of course) and was so insisting that he followed us all the way to the reception and kept bugging us, but after a quick talk with the staff about how we had tried to compromise with the guy (by paying 2x the initially agreed amount (while he insisted on 6x)), they handled the guy nicely and made sure he left in an orderly manner without creating a scene. 2. Our plans changed a bit on the last day which meant that we needed more time before checkout, so I talked to the reception and unfortunately extending the room was not an option since it was already booked, but, since they were arriving a bit later, they offered to extend our checkout by 90 minutes (free of charge) and that really saved our day. So yeah, definitely would recommended and have to say the breakfast buffet was really nice too ;D.
1 nacht verbleven in januari 2024
Reactie van Hussein Alkurdi. op 26 jan 2024
Dear Mr. Muhammad,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

Murtuza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Mohammed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff! The front desk and housekeeping staff are very friendly. Special thanks to Abdul Azeez from the front desk, who walked me through multiple floors to find my mom, who got lost in the elevator. While walking with me, he called the video team and staff on each floor to locate her in a 30-story building in a very short time. Another person I have to appreciate is the hospitality person, Ahmed Husain. He welcomed us with a smiling face, was very friendly, and performed housekeeping very efficiently, providing enough towels and coffee items. Before we left, he made sure we were fully satisfied with our stay and encouraged us to contact him for any additional requirements. There are many other positive experiences with the staff. I've stayed in multiple hotels in Clock Tower, and without a doubt, I can say this is the best.
4 nachten verbleven in januari 2024
Reactie van Hussein Alkurdi. op 20 jan 2024
Dear Mr. Mohammed,Thank you for sharing your stay experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us, and our hotel services and team members have got your admiration. Looking forward to welcoming you again for another memorable stay.

10/10 – Uitstekend

MdMotiur

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic place
The place is literally in Masjid al haram. The staffs are very respectful and cordial, and especially very well versed in English which helps greatly in communication. Breakfast is fantastic. Clean and cozy place. Very modern and close to everything. Highly recommend!
5 nachten verbleven in december 2023
Reactie van Hussein Alkurdi. op 23 jan 2024
Dear Mr. Mdmotiur,Thank you for staying and sharing your experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us, and our services have met your expectations. Looking forward to welcoming you again for another memorable stay.Hussein AlkurdiGeneral Manager.

10/10 – Uitstekend

Ridwaan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Hussein Alkurdi. op 23 jan 2024
Dear Mr. Ridwaan,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us . We are looking forward to welcoming you soon for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

RAYAN

1 nacht verbleven in januari 2024
Reactie van Hussein Alkurdi. op 23 jan 2024
Dear Mr. Rayan,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us . We are looking forward to welcoming you soon for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

Safia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s private and clean. Very convenient to reach Mataaf
6 nachten verbleven in januari 2024
Reactie van Hussein Alkurdi. op 16 jan 2024
Dear Ms. Safia,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.

8/10 – Goed

Wesam

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
2 nachten verbleven in januari 2024
Reactie van Hussein Alkurdi. op 15 jan 2024
Dear Mr. Wesam, We thank you for sharing your evaluation with us of Al Marwa Rayhaan Rotana Hotel - Makkah, as it is part of our program to develop the quality of services provided. We were pleased to know that you were satisfied with the standard of accommodation. We look forward to welcoming you again to provide the best services.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

Abid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Near to Kaaba
1 nacht verbleven in januari 2024
Reactie van Hussein Alkurdi. op 15 jan 2024
Dear Mr. Abid, We thank you for sharing your evaluation with us of Al Marwa Rayhaan Rotana Hotel - Makkah, as it is part of our program to develop the quality of services provided. We were pleased to know that you were satisfied with the standard of accommodation. We look forward to welcoming you again to provide the best services.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

S

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Memorable time in Makkah
Best stay. Wael was amazing and very helpful. Wael accommodated us as we arrived early for check in! Upgraded our room and made our stay a pleasure. Alhamdulilah Will definitely stay here again. Shukran for your service Wael!
3 nachten verbleven in januari 2024
Reactie van Greetings from the Holy City of Makkah op 14 jan 2024
Dear valued guest,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us, and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.Best regards.Hussein Alkurdi.General Manager.

2/10 – Ontzettend slecht

Manal

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was not clean, the cleaners did their best to clean but the linenes and pillows were beyond a disaster. I had to request the room to be vaccumed when i arrived , it was very dirty and the beds did not have fresh linens . The hotel is deignated non-smoking but the odor of smokers was very apparent in the rooms. Had to change rooms twice to find a clean one and that was a disaster The ventillation is soooo bad that I had to walk out in the middle of the night a couple of times to get fresh air The overall hotel hygiene needs re-vamping as i do not recommend anuone to stay there in the state it is in now The breakfast bar had good food but the staff need to control hiw low hygiene individuals behave around the food bar …. The behaviour is disgusting!!!! Face masks and plastic gloves shiuld be worn by all patrons to limit ill behaviour and protect others ftom getting their germs The staff were cordial but that by itself does not make a good stay Do Not Book it !!!!
Reactie van Hussein Alkurdi. op 14 jan 2024
Dear Ms. Manal, We are truly pleased to receive your kind comment. Thank you for the time you gave us to share your experience with us during a good time at Al Marwa Rayhaan Rotana Hotel - Makkah. Your comments are very much appreciated and will be taken into consideration and we will work to correct what happened. We do not apologize for any inconvenience you experience and take the necessary measures to address it. We were pleased with your visit and we hope to welcome you again so that we can serve you and grant you good wishes.Hussein Al-Kurdi.General Director

10/10 – Uitstekend

OMAR

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and facilities. Breakfast was excellent quality. Staff service was also excellent especially the room cleaner Sharif who was very helpful and kind throughout our stay.
7 nachten verbleven in januari 2024
Reactie van Hussein Alkurdi. op 14 jan 2024
Dear Mr. Omar,Thank you for sharing your stay experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us, and our hotel services and team members have got your admiration. Looking forward to welcoming you again for another memorable stay.Hussein Alkurdi.General Manager.

2/10 – Ontzettend slecht

Tanveer

6 nachten verbleven in december 2023
Reactie van Hussein Alkurdi. op 15 jan 2024
Dear Mr. Tanveer , We thank you for sharing your evaluation with us of Al Marwa Rayhaan Rotana Hotel - Makkah, as it is part of our program to develop the quality of services provided. We were pleased to know that you were satisfied with the standard of accommodation. We look forward to welcoming you again to provide the best services.Hussein Alkurdi.General Manager.

8/10 – Goed

Md

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Hussein Alkurdi. op 15 jan 2024
Dear Mr. MD, We thank you for sharing your evaluation with us of Al Marwa Rayhaan Rotana Hotel - Makkah, as it is part of our program to develop the quality of services provided. We were pleased to know that you were satisfied with the standard of accommodation. We look forward to welcoming you again to provide the best services.Hussein Alkurdi.General Manager.

8/10 – Goed

riad, League City

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Hussein Alkurdi. op 15 jan 2024
Dear Mr. riad, We thank you for sharing your evaluation with us of Al Marwa Rayhaan Rotana Hotel - Makkah, as it is part of our program to develop the quality of services provided. We were pleased to know that you were satisfied with the standard of accommodation. We look forward to welcoming you again to provide the best services.Hussein Alkurdi.General Manager.

8/10 – Goed

Mohammed, mississauga

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Hussein Alkurdi. op 15 jan 2024
Dear Mr. Mohammed,We thank you for sharing your evaluation with us of Al Marwa Rayhaan Rotana Hotel - Makkah, as it is part of our program to develop the quality of services provided. We were pleased to know that you were satisfied with the standard of accommodation. We look forward to welcoming you again to provide the best services.Hussein Alkurdi.General Manager.

4/10 – Matig

Manal

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Saudi staff at the front desk are excellent and very curtious, the cleaniing staff are also very curtious but only if they know how to communicate…. There is a big language barrier and the staff seem raw at customer service … they lack proper training. The towels and specifically the linens and bed pillows were not clean even when they changed them the exchange were also not clean …. So so grose to sleep with n someonle else’s stincky sweat and ofor … uuugh Its a non smoking hotel but i could smell the stincky smoke odor while i was in my room and that irritated my lungs as I have allergies The food bar is amazing but the guests that don’t have good hygiene made it grose - licking of the fingers while serving their food , sneezing while standing at the food bar without covering or blowing their nose while getting their food —— so so grose …And the staff do not mention anything —- very bad hygiene place …. I was happy to leave !!!! And will never again book at this location
Reactie van Hussein Alkurdi. op 8 jan 2024
Dear Ms. Manal,Thank you for your feedback on your recent stay at Al Marwa Rayhaan by Rotana. We are delighted to hear that you had an enjoyable with our team members . We apologize for any inconvenience regarding the Serviece. Your valued feedback will share with all concerned departments. please accept our apology for any inconvenience and we hope to welcome you again to serve you better.Hussein AlkurdiGeneral Manager.

8/10 – Goed

Abid

4 nachten verbleven in januari 2024
Reactie van Hussein Alkurdi. op 15 jan 2024
Dear Mr. Abid, We thank you for sharing your evaluation with us of Al Marwa Rayhaan Rotana Hotel - Makkah, as it is part of our program to develop the quality of services provided. We were pleased to know that you were satisfied with the standard of accommodation. We look forward to welcoming you again to provide the best services.Hussein Alkurdi.General Manager.

8/10 – Goed

mazibul

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was pleasant experience
2 nachten verbleven in januari 2024
Reactie van Hussein Alkurdi. op 8 jan 2024
Dear Mr. mazibul , Many thanks for sharing this great feedback with us. We are proud to meet your expectations and looking forward to welcome you again at Al Marwa Rayhaan by Rotana - Makkah for another memorable stay. Hussein AlkurdiGeneral Manager.

10/10 – Uitstekend

NASEEM

Positief: Personeel en service, staat van de accommodatie en faciliteiten
😄
1 nacht verbleven in januari 2024
Reactie van Hussein Alkurdi. op 8 jan 2024
Dear Mr. Naseem,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. We are looking forward to welcoming you soon for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

Hakeem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The girl at the checkin provided excellent service with an upgrade. Mr. Asif Khan the Concierge Manager at the Hotel was very helpful during checkout and getting the Taxi I wanted.
1 nacht verbleven in december 2023
Reactie van Hussein Alkurdi. op 8 jan 2024
Dear Mr. Hakeem,Thank you for sharing your stay experience at Al Marwa Rayhaan by Rotana. We are pleased to know that you have enjoyed your stay with us, and our hotel services and team members have got your admiration. Looking forward to welcoming you again for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

sameer

2 nachten verbleven in december 2023
Reactie van Hussein Alkurdi. op 8 jan 2024
Dear Mrs. Mahrukh,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us . We are looking forward to welcoming you soon for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

Safran

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Close to Haram
Great location within the mall steps to the Haram. Great food and service. Nreakfast was great. The washroom layout made it difficult to shower and use toilet with both too close to each other in both the rooms we booked. Otherwise great for families.
8 nachten verbleven in december 2023
Reactie van Hussein Alkurdi. op 26 dec 2023
Dear Mr. Safran,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

Mahmoud

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hussein Alkurdi. op 26 dec 2023
Dear Mr. Mahmoud,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us . We are looking forward to welcoming you soon for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

Busola

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice place for family
5 nachten verbleven in december 2023
Reactie van Hussein Alkurdi. op 26 dec 2023
Dear valued guest,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us . We are looking forward to welcoming you soon for another memorable stay.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

Asif

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just perfect
Reactie van Hussein Alkurdi. op 18 feb 2024
Dear Mr. Asif,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.Hussein Alkurdi.General Manager.

8/10 – Goed

IMED

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Abdisabir

Positief: Netheid, personeel en service
Reactie van Hussein Alkurdi. op 15 jan 2024
Dear Mr. Abdisabir ,We thank you for sharing your evaluation with us of Al Marwa Rayhaan Rotana Hotel - Makkah, as it is part of our program to develop the quality of services provided. We were pleased to know that you were satisfied with the standard of accommodation. We look forward to welcoming you again to provide the best services.Hussein Alkurdi.General Manager.

10/10 – Uitstekend

Moshin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Zahirul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel
3 nachten verbleven in november 2023
Reactie van Hussein Alkurdi. op 6 dec 2023
Dear valued guest,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.

8/10 – Goed

MD Ahasanul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and services and cleanliness was amazing.
5 nachten verbleven in november 2023
Reactie van Hussein Alkurdi. op 6 dec 2023
Dear valued guest,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.

10/10 – Uitstekend

Ghassan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and service. Good buffet and food options.
1 nacht verbleven in november 2023
Reactie van Hussein Alkurdi. op 6 dec 2023
Dear Mr. Ghassan,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.

10/10 – Uitstekend

Hesham, Houston

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very organized hotel , very nice staff
4 nachten verbleven in november 2023
Reactie van Hussein Alkurdi. op 6 dec 2023
Dear valued guest,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.

8/10 – Goed

Hamida

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to Haram Sharif.could even join prayer from room. Stuff are really nice. Room is specious, breakfast has lots of options. Only things didn’t like are small bathroom, no microwave in the room. Reception said room service warms up the food, but they actually don’t. Had very bad smoking smell in the room and hallway. May be someone stayed beside our room smoked continuously. We notified them couple times still didn’t stop.
5 nachten verbleven in november 2023
Reactie van Hussein Alkurdi. op 6 dec 2023
Dear valued guest, Thank you for taking the time to share your experience with us during your stay at Al Marwa Rayhaan Rotana Hotel - Makkah. Your comments are greatly appreciated and will be taken into consideration. Please accept our apologies for any inconvenience you encountered. We were pleased with your visit and hope to have the opportunity to host you again so that we can serve you properly.

10/10 – Uitstekend

suhaimi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in november 2023
Reactie van Hussein Alkurdi. op 6 dec 2023
Dear valued guest,Thank you for staying at Al Marwa Rayhaan by Rotana and sharing your stay experience. We are pleased to know that you have enjoyed your stay with us and our hotel services have met your expectations. It is our pleasure to serve you again and again. We are looking forward to welcoming you soon for another memorable stay.