Dear Anonymous, Thank you for your review of your recent visit to the Cleopatra Luxury Resort Makadi Bay. We appreciate you taking the time to provide a feedback but please allow me to make the following observation: We don’t advertise our hotel as a hotel for the exclusive use of German guests, on the opposite note we are contracted with tour operators from almost all European Countries and we are always delight to welcome Belgium guests. Actually we are very proud to say that we do have repeater guests from Belgium who are visiting our hotel since many years. Thank you once again for your review. I am very sorry that your experience with us on this occasion was less than ideal, but we hope to have the opportunity to welcome you back to the Cleopatra Luxury Resort Makadi Bay at some point in the future to restore your faith in our Brand and in us. Kind regards Peter van Lieshout General Manager

Sehr geehrter Herr Edmund,vielen Dank für Ihren Aufenthalt in unserem Cleopatra Luxury Resort Makadi Bay und Ihre zuvorkommende Bewertung hier auf Expedia.Ich hoffe, dass Sie eine an genehme Heimreise hatten und wir Sie schon bald wieder willkommen heißen dürfenHerzliche GrüßePeter van Lieshout General Manager

Sehr geehrter Herr Wolfgang, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Cleopatra Luxury Resort Makadi Bay. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüssen zu dürfen. Mit herzlichen GrüssenPeter van Lieshout General Manager

Dear Mr. Vendel,Warm greetings from the Cleopatra Luxury Resort Makadi Bay and thank you for awarding us with this very high score.We hope we will have the pleasure to welcome you back to our premises !Kindest RegardsPeter van LieshoutGeneral Manager

Dear Mr. Caesar,Warm greetings from the Cleopatra Luxury Resort Makadi Bay and thank you for choosing our hotel for your sunshine break.Your kind comments have been taken on board and shared with the concerned departments for quality purposes. Thank you for sharing them with the Management Team.We hope we will have the pleasure to welcome you back to our premises for a very another enjoyable holiday experience.Kindest Regards Peter van LieshoutGeneral Manager

Dear Mr. Julien,On behalf of the entire team at the Cleopatra Luxury Resort Makadi Bay , thank you for choosing our hotel for your sunshine break and for awarding us with this very high score.We are glad you found the stay at our hotel up to your expectations and we are looking forward to welcoming you back ! Peter van LieshoutGeneral Manager

Dear Mr. Felix,On behalf of the entire team at the Cleopatra Luxury Resort Makadi Bay , thank you for choosing our hotel for your sunshine break and for awarding us with this very high score.We are glad you found the stay at our hotel up to your expectations and we are looking forward to welcoming you back ! Peter van LieshoutGeneral Manager

Dear Mr. Bishoy,On behalf of the entire team at the Cleopatra Luxury Resort Makadi Bay , thank you for choosing our hotel for your sunshine break and for posting this wonderful review.We are glad you found the stay at our hotel up to your expectations and we are looking forward to welcoming you back ! Peter van LieshoutGeneral Manager

Dear Mr. Robert,On behalf of the entire team at the Cleopatra Luxury Resort Makadi Bay, thank you for your generous score.We are glad to learn you had such a pleasant holiday.With My Kind RegardsPeter van LieshoutGeneral Manager

Sehr geehrter Herr Gökhan, Wir danken Ihnen vielmals für die wunderschöne Bewertung. Schön zu lesen, dass wir Ihnen einen angenehmen Aufenthalt bereiten konnten. Es wäre uns eine große Freude, Sie willkommen zu heißen. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Mit herzlichen Grüßen Peter van Lieshout General Manager

Dear Mr. Mark,On behalf of the entire team at the Cleopatra Luxury Resort Makadi Bay , thank you for choosing our hotel for your sunshine break and for posting this wonderful review.We are glad you found the stay at our hotel up to your expectations and we are looking forward to welcoming you back ! Peter van LieshoutGeneral Manager

Sehr geehrter Herr Bruno,wir möchten uns recht herzlich bei Ihnen bedanken, denn zum einen haben Sie Ihren Urlaub bei uns im Cleopatra Luxury Resort Makadi Bay gewählt und zum anderen haben Sie sich nach Rückker nach Deutschland die Zeit genommen, Ihre Urlaubseindrücke mit anderen Usern auf Ebookers zu teilen.Das gesamte Team bedankt sich vielmals für das Lob. Wir freuen uns bereits auf Ihren nächsten Besuch im Cleopatra Luxury Resort Makadi Bay.Mit herzlichen GrüssenPeter van Lieshout General Manager

Dear Mr. Jean Michel,On behalf of the entire team at the Cleopatra Luxury Resort Makadi Bay, thank you for choosing our hotel for your sunshine break and for posting this beautiful review.We are delighted to know that our services met your expectations and we are looking forward to welcoming you back soon!Sincerely,Peter van LieshoutGeneral Manager

Dear valuable guest, We are very glad to learn that you had a very enjoyable holiday experience and we are looking forward to welcome you back in a not too distant future. Sincerely Peter van Lieshout General Manager

Dear Mr. Vinicius, On behalf of the entire Team at the Cleopatra Luxury Resort Makadi Bay , thank you for choosing our hotel for your sunshine break and for sharing this wonderful review with the Expedia Community. Kindest Regards Peter van Lieshout General Manager

Sehr geehrter Gast, Wir danken Ihnen vielmals für die wunderschöne Bewertung. Schön zu lesen, dass wir Ihnen einen angenehmen Aufenthalt bereiten konnten. Es wäre uns eine große Freude, Sie willkommen zu heißen. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Mit herzlichen Grüßen Peter van Lieshout General Manager

Dear Mr. Eriel, Thank you for posting and excellent review, following your stay at the Cleopatra Luxury Resort Makadi Bay. We are very glad to learn that the hotel was up to your expectations and we hope we will have the pleasure to welcome you back to our premises in a not too distant future. Sincerely, Peter van Lieshout General Manager

Dear value guest, It was a pleasure to welcome you to the Cleopatra Luxury Resort Makadi Bay and we are truly delighted to learn that you had a pleasant holiday. Our Resort is definitely a great place to relax while enjoying comfort and top class service. We have passed on your compliments to the entire team. We look forward to welcoming you back for many more excellent stays to come. With Kindest regards Peter van Lieshout General Manager

Dear Mr. George, Thank you for choosing our hotel for your sunshine break and for posting a review. Our resort management carefully reviews all guest feedback and suggestions, and take appropriate measures to improve future guest's experience, however, we encourage all of our guests to contact resort management with any issues or comments while on property so that we may address them swiftly and a comfortable experience can be achieved. Providing our guests with the best possible hospitality and service within a clean, safe and relaxing atmosphere has always been and continues to be our mission. With Kind Regards Peter van Lieshout General Manager

Dear valuable Guest, It was a great pleasure hosting you at the Cleopatra Luxury Resort Makadi Bay . We are honored by your generous score and we hope we will have the pleasure to welcome you back soon. Sincerely, Peter van Lieshout General Manager

Dear Valuable Guest, On behalf of the entire team at the Cleopatra Luxury Resort Makadi Bay, thank you for choosing our hotel for your sunshine break and for sharing your kind words with the Expedia Comunity. We hope we will have the pleasure to welcome you back soon for another splendid holiday . Sincerely, Peter van Lieshout General Manager

Sehr geehrter Gast, vielen Dank, dass Sie Ihren Urlaub im Cleopatra Luxury Resort Makadi Bay verbracht haben und sich die Zeit genommen haben unser Hotel zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Wir schaetzen Ihren Kommentar sehr und nehmen sowohl die positiven als auch die negativen Punkte gerne an und ernst. Es war uns eine grosse Freude, Sie in unserem Hotel begruessen zu duerfen und wir wuerden uns freuen Sie schon bald wieder Willkommen heissen zu duerfen. Herzliche Gruesse Peter van Lieshout General Manager

Sehr geehrter Gast, herzlichen Dank für Ihre Bewertung hier bei Expedia. Es freut uns sehr zu hören, dass Sie eine so schöne Zeit in unserem Hotel verbracht haben Wir bedanken uns sehr für all Ihre netten Worte. Herzliche Grüße, Peter van Lieshout General Manager

Dear Valuable Guest, On behalf of the entire Team at the Cleopatra Luxury Resort Makadi Bay , thank you for choosing our hotel for your sunshine break and for sharing your valuable comments with the Expedia Comunity. We hope we will have the pleasure to welcome you back to our premises for another very enjoyable holiday experience. Kindest Regards Peter van Lieshout General Manager

Dear Mr. Antony, Thank you once again for your heartwarming words . I'll make sure I'll share them with the entire team here at the Cleopatra Luxury Resort Makadi Bay. We are very much looking forward to welcoming you back to our premises! With My Kind Regards Peter van Lieshout General Manager

Dear Mr. Antony, Thank you so much for your recent review on Cleopatra Luxury Resort Makadi Bay . How refreshing to hear you enjoyed so many elements of your stay from beginning to end! Some things that sets us apart from the others is the level of service offered by our friendly staff, a great product, and unbeatable leisure facilities to name a few. I'm thrilled you had such a positive experience and that our staff were able to make your stay just a bit more personalized and memorable. Providing that special touch, great service, and an amazing product is what we're all about. I'll be sure to share your kind words with Giuliana and the team and we all look forward to welcoming you back ! With My Kind Regards Peter van Lieshout General Manager

Dear Mr. Wadie, Thank you for posting a review following your recent stay at the Cleopatra Luxury Resort Makadi Bay. I am saddened to learn that your holiday experience wasn't satisfactory and I would like to have more details about it . Kindly contact our guest relations manager & quality manager , on her e-mail address: gr.mgr@cleopatraluxurymakadi.com. Kindest Regards Peter van Lieshout General Manager

Dear Mr. PaulMoon, Thank you very much for your complimentary review following your stay at the Cleopatra Luxury Resort Makadi Bay. We are very much looking forward to welcoming you back ! Yours sincerely Peter Van Lieshout General Manager

Dear Anonymous, Thank you for taking the time for sharing a review with the Expedia Community following your stay at the Cleopatra Luxury Resort Makadi Bay. I am quite confused reading your comment about the hotel not providing a coral reef as the Cleopatra Luxury Resort Makadi Bay is actually overlooking one of the most beautiful in-house reefs and providing an easely accessible jetty to it. Amazing Diving sessions are daily taking place in there too. Once again thank you for choosing our hotel for your sunshine-break and we hope we will have the pleasure to welcoming you soon. Kindest regards Peter van Lieshout General Manager

Sehr geehrter Herr " Anonymous", wir danken Ihnen vielmals für Ihre Anregung zu Ihrem Aufenthalt im Cleopatra Luxury Resort Makadi Bay . Wir hoffen, Sie schon bald wieder bei uns begrüssen zu dürfen. Mit herzlichen Grüssen Peter van Lieshout General Manager

Sehr geehrte Frau Lara, Wir danken Ihnen vielmals für für die wunderschöne Bewertung. Schön zu lesen, dass wir Ihnen einen angenehmen Aufenthalt bereiten konnten. Es wäre uns eine große Freude, Sie willkommen zu heißen. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. I hre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Mit herzlichen Grüßen Peter van Lieshout General Manager

Sehr geehrter Herr Reinaldo, Wir danken Ihnen vielmals für für die wunderschöne Bewertung. Schön zu lesen, dass wir Ihnen einen angenehmen Aufenthalt bereiten konnten. Es wäre uns eine große Freude, Sie willkommen zu heißen. Mit herzlichen Grüßen Peter van Lieshout General Manager

Dear Mr. Sherif, Thank you very much for your complimentary review. I am very pleased to learn that you have enjoyed your holiday at Cleopatra Luxury Resort Makadi Bay. 'Amazing Hotel' is certainly a generous accolade to have bestowed on us, so thank you very much. It is our aim to deliver warm, knowledgeable and attentive service along with exceptional food and drinks, so I'm really pleased you found it so and to your liking. I am absolutely delighted that you liked our wonderful in-house reef and thank you for your recommendations about the Kid's Club and activities. I will be sure to pass your compliments to the whole team and I am looking forward to welcoming you back again soon. With My Kind Regards Peter van Lieshout General Manager