Familiekamer (Cosy) | Luxe beddengoed, een kluis op de kamer, een bureau, geluiddichte muren

Beoordelingen van Hotel Central Luzern

3 out of 5
Hotel Central Luzern
Morgartenstrasse 4, Lucerne, LU

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 665 van 1009 beoordelingen" "
Gastenscore: 8 - Goed. 272 van 1009 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 1009 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 1009 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 1009 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

niloufar

Reisde met partner
Positief: Netheid, personeel en service
Clean safe good location friendly staf - ventilation in the bathroom didn’t work
3 nachten verbleven in december 2023
Reactie van Ivana Sapigni, your host op 13 jan 2024
Good day Niloufar, we appreciate the time you took writing a review. Apologising the defect ventilation, we still hope, that you enjoyed your stay at the Hotel Central! Best regards, Hotel Central Luzern

10/10 – Uitstekend

Sjef

2 nachten verbleven in oktober 2023
Reactie van Hotel Central Luzern op 7 nov 2023
Dear Sjef, Thank you for your great rating which we appreciate. It is great that you enjoyed your stay. All the best and please come back soon. Kind regards, Priska, your host

10/10 – Uitstekend

RJ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Net B&B in centrum Luzern
Ontzettend net B&B met super vriendelijk personeel. Uitgebreid ontbijt. 24/7 goede koffie/thee (gratis) beschikbaar. Keurige kamer. Aan de voorkant wat lawaaierig met open raam. Dichtbij de oude stad, restaurants en bars om de hoek. Parkeren (betaalbaar) op straat. Op vrijdagavond rond 2030 betekende het wel effe een paar rondjes rijden.
1 nacht verbleven in augustus 2020
Reactie van Stefan Odermatt, your host op 1 sep 2020
Dear guests, It is great that you enjoyed your stay so much and we say thank you for your excellent review. We wish you all the best. And please come back. Kind regards from Hotel Central Lucerne,

10/10 – Uitstekend

Robert Jan

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel!
Nice hotel in the center of Lucerne. Friendly and helpfull employees. Very good breakfast . Located in the center of Lucerne with restaurants , the lake and a lot more in walking distance Of the hotel.
3 nachten verbleven in augustus 2020
Reactie van Priska Grossmann, your host op 25 aug 2020
Dear guests, It is great that you are enjoying your stay so much and we say thank you for your excellent review. Kind regards from Hotel Central Lucerne.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie. Schoon. Goed bed. Goed internet. Erg vriendelijk personeel
4 nachten verbleven in september 2019
Reactie van Stefan Odermatt, Hotel Manager op 19 sep 2019
Dear guests, It is great that you enjoyed your stay so much and we say thank you for your good feedback. We wish you all the best. And please come back. Kind regards from Hotel Central Lucerne,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel, goede ligging.
Een goed hotel, zeer klantvriendelijk en fijn personeel. De ligging is perfect, 3 minuten lopen van het station, het centrum en KKL (concertzaal waar wij voor kwamen). Kamer keurig, ontbijt goed. De hele dag door kan je gratis koffie en thee pakken. Frisdranken tegen betaling verkrijgbaar. Zeker een aanrader.
1 nacht verbleven in april 2018
Reactie van Stefan & team op 25 apr 2018
Dear guest, We zijn blij dat je het leuk vond en hopen je snel weer te zien.

10/10 – Uitstekend

Lorraine Mary Hall

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely convenient location, friendly and knowledgeable staff. Great choices at breakfast
1 nacht verbleven in mei 2024
Reactie van Stefan, your host op 27 mei 2024
Dear guests,It is great that you enjoyed your stay so much and we appreciate your positive review. All the best and please come back soon.Kind regards,

10/10 – Uitstekend

Rachel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is located right in town but is very well sound proofed. The building is old but everything was clean and modern inside.
1 nacht verbleven in mei 2024
Reactie van Stefan, your host op 27 mei 2024
Dear guests,It is great that you enjoyed your stay so much and we appreciate your feedback. All the best and please come back.Kind regards,

8/10 – Goed

Briana

Reisde met familie
Positief: Netheid, personeel en service
Excellent location. Definitely needs a new bed though, the mattress was extremely slanted
3 nachten verbleven in mei 2024
Reactie van Sybille Odermatt op 26 mei 2024
Dear Briana, thank you very much for the review of your stay with us and the feedback. We are sorry that the bed didn't meet your expectations. The beds are quite new but we will follow up on that. All the best and kind regards, Sybille, your host

10/10 – Uitstekend

Lucie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in mei 2024
Reactie van Sybille Odermatt op 26 mei 2024
Dear Lucie, thank you very much for your excellent rating, we are happy that you enjoyed a nice stay at our Hotel and hope to welcoming you soon again. Best regards, Sybille, your host

10/10 – Uitstekend

Celia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved everything about this hotel - room was a good size with a very comfortable bed. Bathroom was nice with good lighting (rare in many hotels.) Breakfast was excellent with a variety of choices. The staff was friendly and helpful. When we needed the right connectors, were able to borrow from them. When it was raining, they offered umbrellas. The location was perfect, as we could walk to the train station. Besides that, all major sightseeing were close by. Just perfection! I highly recommend this hotel in the beautiful city of Lucerne.
2 nachten verbleven in mei 2024
Reactie van Stefan, your host op 22 mei 2024
Dear Celia,We appreciate your feedback and we say thank you for your excellent review. Thank you and all the best.Kind regards,

6/10 – Redelijk

FXXK u Ass hole

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are old and very small, staff are helpful.
1 nacht verbleven in april 2024
Reactie van ivana op 19 mei 2024
Dear guest, we apologize that we did not live up to your expectations and that you were disappointed by the size of the room but all our rooms have the prescribed sizes and are described in detail on our website, including square meters. We wish you all the best. With kind regards, Ivana Sapigni, your host

10/10 – Uitstekend

Clayton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Stefan, your host op 27 mei 2024
Dear guests,It is great that you enjoyed your stay so much. All the best and please come back soon.Kind regards,

10/10 – Uitstekend

Guan Choo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is fantastic, near train station, access to food kiosks, supermarket. Friendly staff, readily offer helpful information and suggestion. Thank you.
2 nachten verbleven in april 2024
Reactie van Iva op 28 apr 2024
Dear guest, we are glad you appreciate your stay at our hotel. Thanks, for the great review, we wish you all the best. Kind regards, Ivana, your host

10/10 – Uitstekend

Robin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect as it was on our first visit 18 months ago.
7 nachten verbleven in april 2024
Reactie van Christian Bucher, Your host op 25 apr 2024
Dear RobinThank you for your good review and the kind words. We wish you all the best for the future and look forward to welcoming you back to Lucerne.Best regardsHotel Central Luzern

8/10 – Goed

BARRETT

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not impressive from the street, but the room was clean, spacious and functional. Greatest asset was the location to the river walk, train station, restaurants, and staff.
2 nachten verbleven in april 2024
Reactie van Stefan, your host op 22 apr 2024
Dear Barrett,Thank you for your feedback. It is great that you enjoyed the perfect location. All the best.Kind regards,

10/10 – Uitstekend

Madneesh, Indianapolis

Reisde met familie
Positief: Netheid, personeel en service
Every member of staff was having awesome attitude. And were ready to help as best as they can.
2 nachten verbleven in april 2024
Reactie van Ivana op 21 apr 2024
Dear Madneesh, thank you very much for the great review. Kind regards, Ivana Sapigni, your host

10/10 – Uitstekend

Komkrij

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good breakfast and very nice staff and very good location
3 nachten verbleven in april 2024
Reactie van Christian Bucher, Your host op 18 apr 2024
Dear KomkrijThank you very much for your stay and your lovely review.We are glad that you enjoyed our hospitality.We would love to welcoming you soon again.All the best!Hotel Central Lucerne

10/10 – Uitstekend

Micky, Chicago

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to train station. Convenient location to tour old town and boats. Food nearby.
2 nachten verbleven in maart 2024
Reactie van Christian Bucher, Your host op 2 apr 2024
Dear MickyThank you for your good review. we wish you all the best for the future and look forward to welcoming you back to Lucerne.Best regardsHotel Central Luzern

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was excellent
2 nachten verbleven in maart 2024
Reactie van Nico Odermatt, your host op 12 apr 2024
Dear Michael,Thank you very much for your stay and your lovely review.We are glad that you enjoyed our hospitality.We would love to welcoming you soon again.All the best!Hotel Central Lucerne

10/10 – Uitstekend

Yamil

Reisde met partner
Positief: Netheid, personeel en service
Exclente ubicación. Ideal para visitar Lucerna.
1 nacht verbleven in maart 2024
Reactie van Nico Odermatt, su anfitrión op 24 mrt 2024
Querida Molina,Muchas gracias por su comentario encantador.Estamos muy contentos.Esperamos poder darle la bienvenida de nuevo pronto.Saludos cordialesHotel Central Lucerne

10/10 – Uitstekend

Ana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice experience and staff
Reactie van Nico Odermatt, your host op 22 mrt 2024
Dear Ana,Thank you very much for your highly appreciated review.We would love to welcoming you again soon!Best WishesHotel Central Lucerne

10/10 – Uitstekend

Yingxin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location with 2 min walk to the train station. The staff is friendly. The property is a bit old but the room is very clean. They offered room upgrade however it didn’t seem a big different with our original booking. Overall good stay
1 nacht verbleven in maart 2024
Reactie van Sybille Odermatt op 22 mrt 2024
Dear Yingxin, thank you very much for taking time to review your stay with us and the fantastic score. The building is from 1910 but was renovated compleately a few years ago. We are happy that you enjoyed your stay with us and hope to welcoming you soon again. Best regards, Sybille, your host

6/10 – Redelijk

Fabien

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Stefan Odermatt, Ihr Gastgeber op 21 feb 2024
Lieber GastBesten Dank für Ihre Bewertung. Sie bewerten uns mittelmässig. Was können wir in Ihren Augen verbessern? Wir haben gesehen, dass Sie eine neue Buchung im Mai haben. Wir sind Ihnen sehr dankbar für Ihre Mitteilung.Freundliche Grüsse

10/10 – Uitstekend

Andreas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in februari 2024
Reactie van Stefan Odermatt, Ihr Gastgeber op 21 feb 2024
Lieber AndreasWir freuen uns sehr über Ihre ausgezeichnete Bewertung. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Alles Gute und auf bald.Freundliche Grüsse

10/10 – Uitstekend

YUNG-CHIN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
地點很棒,離車站近,卡貝爾橋就在旁邊而已
1 nacht verbleven in februari 2024
Reactie van Christian Bucher, Your host op 16 feb 2024
Dear Yung ChinThank you for your good review. We are very pleased that you were satisfied. We wish you all the best for the future and would be happy to welcome you to Lucerne again.Best regardsHotel Central Luzern

10/10 – Uitstekend

Yvonne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Christian Bucher, Ihr Gastgeber op 16 feb 2024
Guten Tag YvonneHerzlichen Dank für deine gute Bewertung. Es freut uns sehr, dasss Du zufrieden warst im Hotel. Wir wünschen Dir alles Gute für die Zukunft und würden uns freuen Dich wieder Mal in unserem Hotel begrüssen zu dürfen.Hotel Central Luzern

10/10 – Uitstekend

YI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent hotel! staffs are super friendly and helpful! Free coffee and tea for 24 hours.
Reactie van Christian Bucher, your host op 14 feb 2024
Dear YiThank you for your good review. We are very pleased that you were satisfied. We wish you all the best for the future.Best regardsHotel Central Luzern

10/10 – Uitstekend

Petra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2024
Reactie van Christian Bucher, Your host op 14 feb 2024
Dear PetraThank you for your good review. We are very pleased that you were satisfied. We wish you all the best for the future.Best regardsHotel Central Luzern

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Christian Bucher, Your host op 14 feb 2024
Dear GuestsThank you for your good review. We are very pleased that you were satisfied. We wish you all the best for the future.Best regardsHotel Central Luzern

8/10 – Goed

Heily

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located in the heart of the town, one block away (1min walking) from the chapel bridge, old city and train station. At check in we were given free train tickets and breakfast was included and delicious. In my opinion the only downside were the bed which was hard a rock and the room temperature which was very hot. I do recommend this hotel location is a must, the city is magical.
2 nachten verbleven in februari 2024
Reactie van Ivana Sapigni op 13 feb 2024
Dear Heily, thank you very much for the good review. We are glad you enjoyed your stay in our hotel and the city of Lucerne. We apologize for the inconvenience regarding the room temperature! Kind regards, Ivana Sapigni, your host

10/10 – Uitstekend

Marc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed here several times and best money valued Hotel right in the centre of the city. Great breakfast, clean rooms and good wifi. You can walk everywhere from here. Staff is very friendly. Just be prepared to hear noise from the streets at times. Will stay again
4 nachten verbleven in februari 2024
Reactie van Stefan Odermatt, Ihr Gastgeber op 12 feb 2024
Lieber Marc,Schön, dass es Ihnen so gut gefällt bei uns und wir schätzen Ihre positive Bewertung sehr. Alles Gute und auf bald.Herzliche Grüsse

2/10 – Ontzettend slecht

Nicoletta

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Non è vero che tra i servizi dell’hotel c’ è il parcheggio, loro hanno solo una convenzione col comune per pagare meno il parcheggio in strada. Prima ti fanno pagare la convenzione, poi se il parcheggio non lo trovate (come è successo a noi) e siete costretti a mettere la macchina in un garage pubblico (carissimo) succede che il parcheggio lo pagate 2 volte. Inoltre il personale non è stato assolutamente collaborativo perchè pur avendo spiegato subito l’accaduto, non ci hanno rimborsato. È un hotel decisamente decadente con un ascensore minuscolo, hanno ancora le chiavi nella toppa delle porte delle camere e le camere sono piccolissime. Da evitare.
1 nacht verbleven in december 2023
Reactie van Stefan Odermatt, Direktion op 12 feb 2024
Sehr geehrte GästeWir bedauern sehr, dass Sie sich bei uns nicht wohl gefühlt haben. In unserem Profil beschreiben wir die Situation rund um das Parkieren.Hotelgäste können an der Rezeption eine Parkkarte für CHF 18.00 für 24 Stunden kaufen. Diese Karte berechtigt zum Parkieren Ihres Personenwagens auf allen weiss markierten Parkfelder der Stadt Luzern.Normallerweise sind immer Parkplätze verfügbar. Wir bedauern, dass es bei Ihnen nicht der Fall war.Die Zimmergrösse ist im Profil angeben. Das Doppelzimmer NOBLE ist 22 m² gross und entspricht der 3-Sterne Klassifizierung gemäss Hotelerie Suisse.Unsere Mitarbeiterin an der Rezeption hat Sie genau über die Parksituation informiert. Deshalb war keine Rückerstattung der Parkkarte möglich.Es ist natürlich schade, dass Ihr Aufenthalt in Luzern an Silvester nicht zu Ihrer Zufriedenheit ausgefallen ist.Freundliche Grüsse

10/10 – Uitstekend

Carey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Christian Bucher, Your host op 9 feb 2024
Dear CareyThank you for your good review. We are very pleased that you were satisfied. We would be delighted to welcome you to Lucerne again and wish you all the best for the future.Best regardsHotel Central Luzern

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van Ivana Sapigni op 8 feb 2024
Dear guest, thank you very much for the great review. We are very glad, that you liked your stay at our hotel. We wish you all the best, kind regards, Ivana Sapigni, your host

10/10 – Uitstekend

PO HSUN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hotel Central Luzern op 3 feb 2024
Dear Po Hsun, thank you very much for the great review. We are glad, that you liked the stay in our hotel! Kind regards and we wish you all the best. Priska your host

10/10 – Uitstekend

Chiashen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
地點非常好,早餐也很好,服務友善熱情,可以走路去老城區,一個街的距離就是著名的千年水塔與古橋。搭船、搭火車非常方便,只要三分鐘。
2 nachten verbleven in januari 2024
Reactie van Hotel Central Luzern op 3 feb 2024
Dear Chiashen, thank you very much for the great review and your nice words. We are glad, that you liked the stay in our hotel! Kind regards and we wish you all the best. Priska your host

6/10 – Redelijk

Valerie

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We arrived there around 8h30pm and Expedia shows that parking is available. That is not true. We had to drive around Lucerne for about 40 minutes to find a parking spot, 10 minutes walk from the hotel. We had to pay 18 francs per night to park on the street. Not a good start. While I was looking to park the car, my friend who just had a surgery on both feet and has a very hard time to walk was loading the elevator on her own while buddy at the reception was more preoccuped by his cell phone than helping her. It would have been nice to know that we had access to the lounge. That was discovered the next day while having breakfast. The 2 free drinks are 2 small bottles of water. We were supposed to have 2 each for the 2 nights but only got one. We found the room a bit small for the price. Location, lounge access and breakfast were great.
Reactie van Stefan, Hotel Manager op 29 jan 2024
Dear Valerie,Thank you for your feedback. According to the profile we offer a parking with no service. We are sorry that it was difficult to find one. VIP guests get one free drink per person and stay according to Expedia. It seems that we were some missunderstandings. We wish you all the best.Kind regards,

8/10 – Goed

Rachel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It does not claim to be a luxury hotel but what it does it does very well
1 nacht verbleven in januari 2024
Reactie van Stefan, your host op 29 jan 2024
Dear Rachel,We are a 3-star hotel with a perfect location and a good service. It is great that you enjoyed your stay so much. All the best and please come back soon.Kind regards,

10/10 – Uitstekend

Janghoon

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
숙소가 깔끔하고 전반적으로 모든 면에서 준수합니다. 역과의 거리가 5분 정도여서 이동도 편하고 역 지하의 쿱에서 장보기도 좋아요. 테라스가 있는 방을 주셔서 여러모로 좋고 감사했어요. 제공되는 조식도 부족함이 없고, 전자레인지가 있어서 피자 데워먹기 너무 좋았습니다. 참. 체크인을 오전 11시에 해주셔서 기대도 안했었는데 너무너무 감사했어요. 내년 루체른 방문도 꼭 여기서 쉬려고요.
3 nachten verbleven in januari 2024
Reactie van Stefan, your host op 29 jan 2024
Dear guests,It is great that you enjoyed your stay so much. All the best and we look forward to welcoming you soon again.Kind regards,

10/10 – Uitstekend

TSANG

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Christian Bucher, Your host op 15 jan 2024
Dear TsangThank you for your good review. We are very pleased that you enjoyed your stay in Lucerne and would be delighted to welcome you again. we wish you a wonderful day.Best regardsHotel Central Luzern

8/10 – Goed

yein kheng

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Near station
Near to lucerne stn. Breakfast have variety of fruit. But no cook food except hardboil egg
2 nachten verbleven in januari 2024
Reactie van Hotel Central op 13 jan 2024
Hello Yein Kheng, thank's that you took the time to write a review. As we serve a continental Swiss breakfast, there are no cooked items forseen, apart the soft boiled and hard boiled eggs. Apart from that, we hope that you enjoyed your stay in Lucerne and the Hotel. Best regards, Ivana Sapigni, your host

10/10 – Uitstekend

Meng Chon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Home away from home. Friendly staff and dogs welcome you at the lobby.
2 nachten verbleven in januari 2024
Reactie van Ivana Sapigni, your host op 13 jan 2024
Hello Meng Chon, thank you very much for the great review. Yes, Lumi, the owners dog, sometimes passes by during her walks to say hi! We attach great importance to friendliness in our working environment. It makes life nicer and easier:)) Hoping you enjoyed your stay in Lucerne, we wish you all the best. Hotel Central Luzern

10/10 – Uitstekend

Cornelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Christian Bucher, Your host op 6 jan 2024
Dear Cornelia,Thank you for your good review. We are very pleased that you were satisfied. we would be delighted to welcome you back to Lucerne again. We wish you a good year 2024.Best regardsHotel Central Luzern

4/10 – Matig

Karim

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Hotel is fine. Centrally located and comfortable. Reason for the negative review is the construction that started at 3:30 on the street side of the hotel and went through the night. Heavy equipment that shook the building at times. Woke and kept us up. No heads up from the hotel. Make sure you check and ask.
1 nacht verbleven in december 2023
Reactie van Sybille Odermatt op 2 jan 2024
Dear Karim, thank you for taking time to review your stay with us. We are glad that the Hotel and location met your expectations and apologise for the construction noise which was in that night in the street. All the best and kind regards, Sybille, your host

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel had a comfortable bed/linens and a well appointed bathroom. It was walkable to the bridge, shopping and train station. The best part of this hotel has to be the staff. During our check in, the front desk clerk gave us great recommendations for meals and itinerary, as well as gave us umbrellas to head out with. One morning we missed the complimentary breakfast by 30 min and the kitchen ladies were cleaning up. They kindly allowed us to eat in the room they’d just tidied up and even joked with us a bit. When we checked out, I had forgotten my hair straightener in the room. The check out clerk literally RAN to the train station to return it to me. I had 2 more weeks in Europe and really needed that straightener. My hair thanks you good sir! Someone give that gentleman a raise. Next time we are in Luzern we will stay at this hotel.
Reactie van Christian Bucher, Your host op 2 jan 2024
Dear ElizabethThank you very much for your good review and the detailed report with positive words. We are very pleased that you were satisfied with the hotel and would be happy to welcome you again in Lucerne. We wish you all the best in the new year.Best regards Hotel Central Luzern

10/10 – Uitstekend

karenn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Nico, your host op 7 feb 2024
Dear Karenn,Thank you very much for your stunning review.We are glad that you enjoyed your stay at our Hotel.We hope to seeing you again soon!Best WishesHotel Central Lucerne

10/10 – Uitstekend

Sergio Yukio

3 nachten verbleven in december 2023
Reactie van Christian Bucher, Your host op 16 dec 2023
Dear Sergio,Thank you for your good review. We are very pleased that you were satisfied at our hotel. We wish you all the best for the future and would be delighted to welcome you again in Lucerne.Best regards, Hotel Central Luzern

10/10 – Uitstekend

Watson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value and location. Just steps from the central train station and central to old town, bridge, sights and shopping. Staff very friendly and informative.
1 nacht verbleven in december 2023
Reactie van Ivana Sapigni, your host op 13 dec 2023
Dear guest, thank you very much for the great review! We are very pleased that you liked your stay at our hotel and who knows, maybe you have the opportunity to come back again:) We wish you all the best and a wonderful Christmas.

10/10 – Uitstekend

Matthias

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes zentrales Hotel.Kurzer Weg zu allen Sehenswürdigkeiten.
1 nacht verbleven in december 2023
Reactie van Christian Bucher, Ihr Gastgeber op 12 dec 2023
Guten Tag MatthiasHerzlichen Dank für Ihre gute Bewertung und die netten Worte. Es freut uns sehr, dass Sie zufrieden waren. Es würde uns freuen, Sie wieder einmal in Luzern begrüssen zu dürfen. Wir wünschen Ihnen frohe Festtage.Hotel Central Luzern