Hôtel près de Long Lake (Saint-Louis)

« Correct sans plus, propreté ok, un peu excentré du centre ville, peut etre un poil cher pour les services »

« Hotel is clean, staff was very friendly, bed was hard as granite. Hard to fall asleep, did manage to find a spot where I could sleep. If they were able to change the beds out, would be a 5 star all the way around. »

« Superbe chambre. Execellent rapport qualité/prix »

« Calme »

« This is the worst VRBO our family has ever stayed at. Host changed the duplex a couple of hours before our arrival. The new unit was uncleaned with some linens still wet in the washing machine. It had a room that had no light, old moldy food, cabinets without fronts, windows without coverings, a screen door ripped off, & beds that were very nasty and stained. Garbage wasn’t taken out from the last guest. They only provided 3 towels (that need to be washed) when we reserved for 6. Host absolutely...

« Chambre confortable hôtel relativement calme malgré le nombre de camions stationnés PDJ TRÈS correct »

« It was ok »

« Bien »

« I checked in late at night. After a 12.5 hour drive from Houston, Tx. Once I checked in I grabbed my bed clothes and went straight to bed. I woke up in the early AM. I was covered In bed bug bites. I messaged Expedia as I went to the front desk. A heavy set lady with white hair was frustrated and giving poor customer service as soon as I mentioned it. Claiming she needed proof and etc. I showed her the bite marks. She claimed I needed to find a bug. I expressed that I saw on the reviews that...

« The staff was very friendly. »

« En arrivant l'employée voulait nous refaire payer la chambre alors qu'on l'avait déjà payé a Expédia le jour de la réservation. Il a fallu parlementer pendant 3/4 d'heure pour avoir gain de cause. Sinon chambre petite mais propre et silencieuse. Dommage que cette chaine d'hôtel fasse payer la wifi et qu'il n'y ai pas de frigo. »

« Absolutly disgusting. I checked in last night and the kid had no idea what was going on. Follow that up with the room was disgusting, I had no towels or toilet paper, and soon after gwtting here there was no body in the office to assist. Long story short I went to the office this morning to get toilet paper and wasnt even asking for a refund just letting the gentleman know my experiance and all he had to say is "just so you know youre not getting a penny back". Worst customer service i ever...

« Très bien... ça semble très récent, près de l’auto, quartier un peu louche »

« The place is alright. Looks like my grandmother designed it, but it's comfortable so who cares. It was clean. Not that much water pressure in the shower, but there's enough. Fridge and microwave in the room are great, they can help to cut down on restaurant food. A few restaurants are nearby. Easily accessible from the highway. »

« We had a non-smoking room and on our first night we had white smoke pouring through our bathroom vent into our room. The whole room stunk of cigarette smoke and when we went down to ask for another room the lady at the desk was super argumentative. No pool or hot tub as shown is the hotel info I reviewed. Was told they shut it down during Covid and never restored them after. False advertising, not worth the money at all. »

« Alarme incendie a 4h du matin er 7h30 »

« Pool was closed by the health department due to cleaning agent residuals. There was dirty towels left in our room. We were only given 2 towels despite checking in 4 people and had to go to check in to request more. Very disappointed! »