4/10 – Matig
Bernadette
Reisde met familie
1 sep 2025
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Upon arrival we found our room to appear as though it was clean however the floor was very sticky. I had Clorox wipes with me so proceeded to wipe the floor with them and the wipes were turning black.
We later found that the refrigerator freezer in our room did not close properly so it had defrosted all over the floor so we cleaned that up and requested repair.
Within discovered that are toilet did not flush properly, and the bathtub was full of hair.
If it hadn’t been a holiday weekend, and nonrefundable rate, we would have checked out and gone elsewhere.
Walls are extremely thin between the first and second floor. Neighbors above us checked in late night and proceeded to unload their car and then played what sounded like several quarters of basketball and made or tap danced an entire broadway show. I was frankly surprised the ceiling didn’t cave in. We complained multiple times because we were told there was a zero tolerance noise policy after 10 PM but this went on well until after 1:30 in the morning. It started up again at 7 AM.
On the positive side of the places centrally located, the staff was very kind and accommodating as best as they could be for things outside of their control.
Bernadette
1 nacht verbleven in augustus 2025
