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Beoordelingen van The White Hart Hotel

3.5 out of 5
The White Hart Hotel
1 High Street, Hampton Wick, Kingston Upon Thames, England

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 693 van 993 beoordelingen" "
Gastenscore: 8 - Goed. 251 van 993 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 993 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 993 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 993 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Roel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Surely recommended
Great place to stay, lot's of restaurant choices in the vicinity, bus stop next door to get around if needed, great rooms and very good breakfast.
3 nachten verbleven in september 2023

6/10 – Redelijk

Jeroen van

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Oud gedateerd hotel. Kamer ook erg oud. Wij werden ondergebracht in een kamer met badkamer voor gehandicapten. Voor 1 overnachting is het te doen maar voor ons nooit meer. Personeel is verder vriendelijk.
1 nacht verbleven in juli 2023
Reactie van Tony op 30 aug 2023
Hallo JeroenHet spijt me dat u niet tevreden was met de kamer die u toegewezen kreeg. We wijzen deze kamer alleen toe als de rest van het hotel volgeboekt is of op aanvraag. Bedankt dat u ons op de hoogte heeft gesteld van uw tijd bij ons.BedanktToonAlgemeen directeur

10/10 – Uitstekend

Dominique

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel vriendelijke ontvangst, lekker eten, nette en mooie kamers en pub, ruime parking en dicht bij openbaar vervoer! Een echte aanrader!
2 nachten verbleven in mei 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel
Excellent rooms, food is OK
2 nachten verbleven in mei 2018
Reactie van Ona op 7 jun 2018
Thank you for a great score! I am pleased you enjoyed staying with us and i hope to see you back soon. Many thanks,

10/10 – Uitstekend

Aimee Teresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Garry Assistant Manager op 26 mei 2024
Hello Teresa, thank you for your scores. we hope to welcome you again.

10/10 – Uitstekend

ANDREW

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A quality all round.Fresh milk in the fridge for morning tea in room. Good quality toilet paper.Helpful friendly staff. Overall cleanliness.
1 nacht verbleven in mei 2024
Reactie van Garry Assistant Manager op 24 mei 2024
Hi Andrew, thank you for your review and scores. We are pleased to see you enjoyed your stay with us and hope to welcome you back again.

10/10 – Uitstekend

Bruce

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exactly what I needed from the booking, all 1st class.
1 nacht verbleven in mei 2024
Reactie van Garry Assistant Manager. op 24 mei 2024
Hello Bruce, thank you for your review and scores. It's great to see you enjoyed your time with us and we hope to welcome you Again.

10/10 – Uitstekend

Joanne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely friendly , helpful staff .
1 nacht verbleven in april 2024
Reactie van Garry Assistant Manager. op 24 mei 2024
Hi Joanne, thank you for your review and scores. We are pleased to see you enjoyed your time with us and hope to welcome you back again.

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Less than 5 min walk from Hampton Wick, friendly helpful staff, beautiful rooms, great excellent value breakfast. We loved it! Will be back!
1 nacht verbleven in april 2024
Reactie van Garry Assistant Manager op 24 mei 2024
Hi Amanda, thank you for your review and scores. We're please you enjoyed your stay with us and look forward to you next visit.

10/10 – Uitstekend

PHILIP

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this hotel, fantastic location, excellent service
1 nacht verbleven in maart 2024
Reactie van Garry Assistant Manager op 24 mei 2024
Hi Philip, thank you for your review and scores. We are pleased to see you enjoyed your stay with us and hope to welcome you again.

10/10 – Uitstekend

Charles, Gillingham

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for one night, booked at the last minute. Staff couldn't have been more helpful. Food was very good, and although re-decorating was underway everything was spotless. Ideal for our early start at Hampton Court the next day. Will definitely stay again.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Glen

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and for a 3 star hotel it offers all you need. Bonus is the breakfast and if there on Sunday the roast is a must
Reactie van Garry Duty Manager op 14 mrt 2024
Hi Glen, thank you for your review and score. We're pleased to see you enjoyed your time with us and hope to welcome you back again.

10/10 – Uitstekend

Terry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great room, nice shower, clean, great breakfast, very quiet overnight, warm all in all very pleasant experience.
1 nacht verbleven in maart 2024
Reactie van Garry Duty Manager op 14 mrt 2024
Hello Terry, thank you for your review and scores. We're pleased you enjoyed your stay with us and hope to see you again.

10/10 – Uitstekend

Robyn

1 nacht verbleven in februari 2024
Reactie van Garry Duty Manager op 14 mrt 2024
Hello Robyn, thank you for the top score. We hope to welcome you back soon.

4/10 – Matig

David

Negatief: Staat van de accommodatie en faciliteiten
Unfortunately the when I arrived there was a stale smell in the room. During the night the fire alarm went off, and that was when i stepped on a wet carpet. I reported to reception but nothing was done. Turns out the shower which was also broken was leaking under the floor into the bedroom and through the celling below. I found this out as I mentioned again on checkout, no note had been taken from the night before, and there had been complaints from the room below. Such a shame, as the location and breakfast were fantastic, but the conditions of the property were well below standard. They are clearly starting to decorate, at there were decorating sheets and dust through the corridors, plus the smell of paint, this should have been highlighted when I booked.
1 nacht verbleven in februari 2024
Reactie van Garry Duty Manager op 14 mrt 2024
HI David, thank you for your review. Sorry to see the room had an issue unfortunately this is something that was not noticed until you came across the issue. I will speak to the night team about making sure to pass on information. this issue has been fixed since you reported it to us.

10/10 – Uitstekend

Emma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic! Great find, with great links to surrounding areas. Staff are welcoming and friendly. Comfortable stay and well equipped room.
1 nacht verbleven in februari 2024
Reactie van Garry Duty Manager. op 14 mrt 2024
HI Emma, thank you for the review and score. It's great to see you enjoyed your time with us and we hope to welcome you back again.

8/10 – Goed

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One night stay
This is the second time we have stayed at the White Hart. We had a double room which was very nice, only downside we had the 3rd floor. Would have liked a room on a lower level, would have liked a heated towel rail, but wasn't a problem really. Very nice breakfast with a big variety of choice and very nice staff members. We had an evening meal which was very nice. We will definitely stay again and book a superior room which are amazing!!!. Kind regards Mr I Wilton
1 nacht verbleven in februari 2024
Reactie van Jake op 18 feb 2024
Hi Ian, Thank you for your good review. Due to some on-going renovations, we were a little more limited with room allocations this time around.Give us a call for you next visit and we will do our best to get you the room you want. Many Thanks,

10/10 – Uitstekend

Alexander

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easily recommended. Superb.
Superb hotel. Incredibly easy to book, park up and check in. Front of house particularly welcoming. The hotel is a gorgeous characterful property, with spacious rooms which exceeded my expectations. Well equipped with good coffee and tea options. The breakfast setup is fantastic. Your choice of continental and the option to order something from the hot menu. Both of which were very good. Due to an extended business trip, I was pleased to be able to book a second night at very short notice on the day. The room was equally as good. I’ll be sure to return.
1 nacht verbleven in februari 2024
Reactie van Karen op 18 feb 2024
Hello AlexanderThank you for taking the time to send in your wonderful review and rating of your time staying with us. We are so happy to hear you enjoyed your stay, and we look forward to seeing you again soon! All the best from us at The White Hart.

10/10 – Uitstekend

Vishal

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Tony op 18 feb 2024
Hi VishalThank you for the wonderful rating of your stay.ThanksTonyGeneral Manager

8/10 – Goed

Helen

Positief: Netheid, personeel en service
Dof friendly review
Lovely pub/hotel. Stayed in dog friendly room which had lovely tea/coffee facilities. Mattress was a bit uncomfy and our room had a damp smell. That said breakfast and dinner was lovely. Would definately return due to good location, good value, dog friendly and free parking. Dogs ate an extra £15 per night which I hasn't seen on booking site or websitebut knew about as I'd phoned them beforehand.
2 nachten verbleven in februari 2024
Reactie van Garry Duty Manager op 7 feb 2024
Hi HelenThank you for your review and scores. Sorry to see the room Was not to the high standards we aim to achieve i will look into this matter. We look forward to welcoming you back again.

10/10 – Uitstekend

Sue

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A lovely hotel with great atmosphere. Popular with both visitors and local clientele. Superb location for Kingston upon Thames. Great team of staff and good food. Would thoroughly recommend.
2 nachten verbleven in januari 2024
Reactie van Jake op 20 jan 2024
Hi Sue, Thank you from the great review. I'm pleased you enjoyed your time with us and look forward to seeing you again soon. Thanks,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Jake op 20 jan 2024
Hi, Thanks for the great review. Thanks,

8/10 – Goed

E

1 nacht verbleven in januari 2024
Reactie van Jake op 20 jan 2024
Hi E, Thank you for the great review. We look forward to welcoming you back soon. Many Thanks

10/10 – Uitstekend

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Garry Duty Manager op 17 jan 2024
Hi Michael, thank you for the score. We hope to welcome you again.

6/10 – Redelijk

dawn

Zakenreiziger
Positief: Netheid, comfort kamer
Disappointing stay
I have stayed here a few times on business but this time it wasn’t great. Stayed in room 205. The shower door didn’t close so it overhung the toilet. Floor was soaking when using shower and water pressure was poor. Restaurant was not the best. My desert lemon cremeux with blackberries meringue and pecans was 4 blackberries a bit of crumbled meringue and a couple of pecans. When I queried it I was told it had lemon on it!!! This was £7.50 so was sent back. No toast offered at breakfast! I know I could have asked but really felt I shouldn’t have to. Asked for vat receipt on checkout and was told I couldn’t have one as I booked via hotels.com/expedia. Standards have dropped here
1 nacht verbleven in januari 2024
Reactie van Garry Duty Manager op 17 jan 2024
Hi Dawn, thank you for your review and scores. I'm sorry to see your stay was not to the standards we look to achieve. Thank you for letting us know about the shower that has now been dealt with. Our lemon cremeux has lemon in side not on the dessert i will inform the team to be more accurate when explaining any dishes and toast will of course be provided if a customer wants it i apologise you didn't get this offered to you. We are not allowed to provide a VAT invoice for guests who booked via expedia this is an agreement we have with them they provide the invoices as you paid them when making the booking and is beyond our control.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly.
1 nacht verbleven in januari 2024
Reactie van Garry Duty Manager. op 17 jan 2024
Thank you for your score and comment. We hope to see you again.

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brilliant hotel
Excellent hotel in a perfect location with free parking which was such a bonus. Staff were all so friendly and helpful. Definitely recommend this place.
1 nacht verbleven in januari 2024
Reactie van Garry Duty Manager op 17 jan 2024
Hi Melanie, thank you for your review and score. We're pleased to see you enjoyed your stay with us and hope to welcome you back soon

10/10 – Uitstekend

C

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location for Bushy parkrun.
Good location for Bushy parkrun. Food was good.
1 nacht verbleven in januari 2024
Reactie van Garry Duty Manager op 17 jan 2024
Thank you for your review and top score, Its great to see you enjoyed your stay with us and we hope to see you again.

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 night Stay
Very nice and welcoming staff on reception, our room was the Ann bollyn room which was very spacious with lovely pictures of Ann herself on the walls. The bathroom was amazing with lovely bath (free standing) room was in a lovely period style decor from the Tudor era. We will be staying here at this hotel again, definitely!!
1 nacht verbleven in januari 2024
Reactie van Garry Duty Manager op 9 jan 2024
Hello Ian, thank you for your review and great scores. It's great to see you enjoyed your stay with us. We look forward to welcoming you back again.

8/10 – Goed

Gillian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel, will definitely be back.
1 nacht verbleven in januari 2024
Reactie van Garry Duty Manager. op 9 jan 2024
Hi Gillian, thank you for your review and your scores. We're pleased to see you enjoyed your stay with us and we look forward to welcoming you back again.

10/10 – Uitstekend

Carey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We LOVED our stay at the White Hart in Hampton Wick / Kingston. The pub and restaurant are steeped in history and warmth. That extends to the hotel, which perfectly combines elements of history, modern features, and convenience. The location is perfect. We loved every minute, and we won’t stay anywhere else when visiting the area!
2 nachten verbleven in december 2023
Reactie van Garry Duty Manager. op 2 jan 2024
Hi Carey, thank you for your review and score. We're pleased to see you enjoyed our time with us and we look forward to your next visit.

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly and amazing staff
2 nachten verbleven in december 2023
Reactie van Garry Duty Manager op 2 jan 2024
Hi Susan, thank you for your review and score. We are pleased to see you enjoyed your stay with us and hope to welcome you back again soon.

10/10 – Uitstekend

PHILIP

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Garry Duty Manager op 20 dec 2023
Hello Phillip,Thank you for your score. It's great to see you enjoyed your stay with us. We hope to welcome you back again.

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a lovely couple of days at the white hart and staff were excellent.
2 nachten verbleven in november 2023
Reactie van Garry Duty Manager op 8 dec 2023
Thank you for your review. We're pleased you enjoyed your time with us and hope to welcome you back again.

10/10 – Uitstekend

Agne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van Garry Duty Manager. op 8 dec 2023
Hi Agne, thank you for your score. It's great to see you enjoyed your stay with us and we hope to see you again.

10/10 – Uitstekend

susan

2 nachten verbleven in november 2023
Reactie van Garry Duty Manager. op 8 dec 2023
Hello Susan, thank you for your score, We hope you visit again for another stay.

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent traditional hotel in great location
A lovely traditional hotel, a short walk to the station for trains to London or Windsor and also walking distance to Hampton Court Palace. The room was spacious, clean, quiet and comfortable. Breakfast was very good.plenty of nearby restaurants.
4 nachten verbleven in september 2023
Reactie van Garry Duty Manager. op 8 dec 2023
Hi Cindy, Thank you for your review and scores. We're pleased to see you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Garry Duty Manager. op 8 dec 2023
Hi Danielle, thank you for the great score. We hope to welcome you back again for another stay.

8/10 – Goed

Harold

Positief: Staat van de accommodatie en faciliteiten
8 nachten verbleven in oktober 2023
Reactie van Garry Duty Manager op 8 dec 2023
Hello Harold, thank you for your score. we are pleased to see you enjoyed your stay with us and hope to welcome you back again.

10/10 – Uitstekend

William

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Garry Duty Manager op 10 dec 2023
Hi William, thank you for the great score. We hope you enjoyed your stay so much you will be back.

10/10 – Uitstekend

Emma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A really comfortable stay, great customer service and lovely decor.
1 nacht verbleven in oktober 2023
Reactie van Garry Duty Manager op 10 dec 2023
Hello Emma, thank you for your score and reaview. It's great to see you enjoyed your time with us and we hope to welcome you back again.

10/10 – Uitstekend

Claire

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff from checkin right through to check out!
2 nachten verbleven in oktober 2023
Reactie van Garry Duty Manager. op 10 dec 2023
Hi Claire, thank you for your review and score. I will pass on your comment to our team. We hope to welcome you back again.

10/10 – Uitstekend

Glenn

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Great place to stay
1 nacht verbleven in oktober 2023
Reactie van Garry Duty Manager op 10 dec 2023
Hi Glenn, thank you for your score and great comment. We hope to welcome you back again.

10/10 – Uitstekend

Karen

1 nacht verbleven in oktober 2023
Reactie van Garry Duty Manager op 10 dec 2023
Hi Karen, thank you for your great score. It's great to see you enjoyed your stay and we hope to welcome you back again.

10/10 – Uitstekend

Graham

2 nachten verbleven in oktober 2023
Reactie van Garry Duty Manager op 10 dec 2023
Hi Graham, thank you for your score. We hope to see you again soon.

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Garry Duty Manager op 10 dec 2023
Hello Ian, thank you for your score. We hope to welcome you back for another visit.

10/10 – Uitstekend

Ian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay !
Staff were friendly, helpful and informative. Very friendly atmosphere and great food.
2 nachten verbleven in oktober 2023
Reactie van Garry Duty Manager op 10 dec 2023
Hi Ian, thank you for your score and review. We're pleased you enjoyed your stay with us and we hope to welcome you back again.

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Kate

Reisde met partner
Great location and lovely spacious room.
1 nacht verbleven in oktober 2023