Signature suite | Lakens van Egyptisch katoen, luxe beddengoed, een gratis minibar

Beoordelingen van The Trafalgar St. James London, Curio Collection by Hilton

5 out of 5
The Trafalgar St. James London, Curio Collection by Hilton
2 Spring Gardens, Trafalgar Square, London, England

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 759 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 189 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 1000 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marcel

Vriendelijk personeel !!!
2 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 26 feb 2024
Dear Marcel,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,

8/10 – Goed

Anna Helena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Friendly en professional personal.
3 nachten verbleven in september 2023
Reactie van Reservations Team op 11 sep 2023
Dear Anna Sahertian, Thank you for sharing your lovely feedback following recent visit at The Trafalgar St James! I am pleased to read that you have had a lovely time with us, it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Kind Regards, Trafalgar St James Team

8/10 – Goed

Danielle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede ligging, mooie kamers, ontbijt is uitgebreid
Reactie van Nelson Gomes - Night Manager op 8 jan 2023
Dear Danielle,Thank you for choosing The Trafalgar St. James for your accommodation in London. Your comments and thoughts are of great value and support to us, so that we can improve our services all the time and consistently provide even more great experiences to you and all our guests.Your kind words about our rooms, the breakfast and the location are mostly appreciated. Thank you very much.We look forward to welcoming you back in The Trafalgar St. James!Kind regards.

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in december 2019

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Expedia heeft gegevens niet goed doorgegeven. Daardoor moesten we heel lang wachten
2 nachten verbleven in maart 2019

10/10 – Uitstekend

Jeroen, Diemen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend hotel centrum Londen
Mooi, pas gerenoveerd hotel. Kamers zijn zeer netjes, bedden uitstekend. Nespresso koffie op de kamer, minibar gratis, heel goede WiFi en Internet op de kamer. Zeer goede geluidisolatie door driedubbel glas, mooie verduisterende gordijnen. Ontbijt meeboeken, want 1 item a la carte inclusief + buffet. A la carte items zijn zeer goed. Zeer vriendelijk personeel, hulpvaardig.
3 nachten verbleven in februari 2018
Reactie van TrafalgarStJames op 1 mrt 2018
Dear Jeroen, Thank you for your recent feedback about your experience with us. We are delighted to see that you had a positive stay with us and we have passed on your comments to the relevant departments. Should you wish to return, please do not hesitate to contact me and it would be my pleasure to assist you. Kind Regards, Oliver Darrington Guest Relations Manager

10/10 – Uitstekend

Gwen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, great location!
4 nachten verbleven in mei 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

10/10 – Uitstekend

St. Clare

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel that was undergoing renovation. Room was on the 1st floor but was quiet despite the ongoing renovations. Beautiful and spacious room. Service was first rate: complimentary water and soda was replenished upon request and room was always cleaned by the time we returned. Close to everything! Would stay again in the future to see the result of the renovations.
4 nachten verbleven in april 2024
Reactie van Lidia Camacho, Guest Relations Manager op 24 mei 2024
Dear St Clare,Thank you for leaving such a fantastic review of your recent stay at the Trafalgar St. James! We're delighted to hear that you enjoyed your time with us, especially considering the ongoing renovations.We appreciate you highlighting the beautiful and spacious room on the first floor, and we're glad it remained quiet despite the construction. It's wonderful to know our first-rate service made a positive impact – complimentary water and soda being replenished and the room being consistently cleaned are all part of our commitment to your comfort.The hotel's central location is a major advantage, and we're thrilled it was convenient for your explorations.We're so glad you'd consider returning to experience the completed renovations! We're working hard to create an even more comfortable and luxurious space for our guests. In the meantime, we hope to welcome you back soon!Sincerely,

10/10 – Uitstekend

Joanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff! Beautiful hotel! Rooftop restaurant is nice and convenient but not too many choices in the menu and room service. Our food was delicious. Some construction is going on but not a concern. Room Is heavily perfumed and there is no option to open a window. Centrally located. Nice hotel but small.
1 nacht verbleven in mei 2024
Reactie van Lidia Camacho, Guest Relations Manager op 24 mei 2024
Dear Joanne,Thank you for taking the time to share your feedback about your recent stay at the Trafalgar St. James! We're thrilled to hear you had a positive experience overall, especially regarding our fantastic staff and the beautiful hotel itself.We appreciate you mentioning the convenience of the rooftop restaurant, and we're happy to hear you enjoyed the delicious food. We understand your feedback about the menu options, and we'll certainly take that into consideration as we review our offerings.We apologize for any inconvenience caused by the ongoing construction in the lobby area. We're working hard to expand the space and create a more comfortable environment, and we expect the renovations to be completed soon.We appreciate you understanding that the lack of openable windows is due to the building's design. However, your feedback about the strong room perfume is valuable. We'll investigate ways to offer fragrance-free options for future guests who may have sensitivities.Thank you again for choosing the Trafalgar St. James. We're glad you enjoyed the central location and the overall experience despite the minor drawbacks. We hope to welcome you back again once the renovations are complete and we can offer an even better stay.Sincerely,

10/10 – Uitstekend

Michaela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Leider gerade im Umbau
3 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

8/10 – Goed

Sally

Positief: Netheid, personeel en service
Close to central London
2 nachten verbleven in april 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

10/10 – Uitstekend

Fen

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very helpful staff. Terrific location. Five stars all around!
4 nachten verbleven in april 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

10/10 – Uitstekend

Boris

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location walkable to Buckingham Palace
6 nachten verbleven in april 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

10/10 – Uitstekend

Jacki

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love their roof top patio! Clean rooms, great breakfast, friendly staff and close to a lot of the sites.
4 nachten verbleven in april 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

10/10 – Uitstekend

Nicole

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at the Trafalgar St. James for 4 nights in April. I will 10/10 recommend and will stay here again. The hotel is well maintained, the location is perfect for convenience and location in the city. Most places are walkable or a quick Uber or taxi ride. The staff are very friendly and helpful. The rooms are clean and sizeable, the beds were comfortable and a well stocked mini bar. Management did a wonderful job communicating about the events going on outside the hotel in Trafalgar Square to avoid commuting delays. I am very pleased with my experience and stay here.
4 nachten verbleven in april 2024
Reactie van Lidia Camacho, Guest Relations Manager op 24 mei 2024
Dear Nicole, Thank you so much for taking the time to leave such a fantastic review of your stay at the Trafalgar St. James! We are thrilled to hear that you had a 10/10 experience and would recommend us to others.Your kind words about the hotel's maintenance, location, and staff are truly appreciated. We take great pride in ensuring our guests have a comfortable and convenient stay, and it's wonderful to know we achieved that for you. We're especially glad you found the rooms spacious and comfortable, with the added bonus of a well-stocked minibar!We also appreciate your recognition of our proactive communication regarding events in Trafalgar Square. It's important to us that our guests have a smooth and enjoyable experience in London, and clear communication is key.We are delighted to hear you plan to stay with us again, and we look forward to welcoming you back to the Trafalgar St. James in the future!Sincerely,

10/10 – Uitstekend

Addiel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
3 nachten verbleven in april 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

10/10 – Uitstekend

miguel

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Una gran ubicación y ahora que terminen la remodelación va a estar más bonito
3 nachten verbleven in april 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

10/10 – Uitstekend

Anson Peter

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Trafalgar St. James London, Curio Collection by Hilton was amazing all around. The staff was very friendly and helpful. Mohit and Toni were always around to give a helping hand. The property was very close and convenient to all of the london attractions. My family and I enjoyed our stay.
4 nachten verbleven in april 2024
Reactie van Lidia Camacho, Guest Relations Manager op 24 mei 2024
Dear Anson,Thank you so much for choosing the Trafalgar St. James London, Curio Collection by Hilton, and for sharing your wonderful feedback! We're delighted to hear that your stay with us was amazing "all around."It truly means a lot to know that our staff made such a positive impression. We'll be sure to pass on your kind words to Mohit and Toni – they'll be thrilled to hear they were able to assist you throughout your stay.The Trafalgar St. James' location is perfect for exploring all that London has to offer, and we're so glad it proved convenient for your family.We're happy to hear you enjoyed your time with us, and we hope to welcome you back again soon!Sincerely,

6/10 – Redelijk

James

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

10/10 – Uitstekend

Tracy, Plano

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a short but amazing stay at St James. Every employee was so kind, friendly, super helpful and on top of their game. The only downside of the hotel was that it’s very small. The rooftop bar view was amazing but again a very small space. Either way I would stay here again bc of the convenience of the hotel’s location! I do think they’re under construction in the lobby area so maybe it’s going to be bigger eventually.
2 nachten verbleven in april 2024
Reactie van Lidia Camacho, Guest Relations Manager op 24 mei 2024
Dear Tracy,Thank you so much for taking the time to share your feedback about your recent stay at St. James! We're thrilled to hear that you had a short but amazing experience with us. It's truly rewarding to know that every employee you encountered was kind, friendly, and helpful – that's exactly what we strive for.We appreciate your honest feedback regarding the size of the hotel and rooftop bar. While we can't change the current footprint, we are constantly looking for ways to improve the guest experience. We're happy to hear you noticed the construction in the lobby area – that's exactly right, we're undergoing renovations to expand the space and create a more comfortable environment for our guests. We can't wait to unveil the new look soon!We're so glad you would consider staying with us again, and especially appreciate you acknowledging the convenience of our location. If you do decide to return, we hope the expanded lobby area will enhance your next stay.Sincerely,

10/10 – Uitstekend

Meredith Ann

4 nachten verbleven in april 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

10/10 – Uitstekend

Carlyle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel in the heart of Trafalgar
2 nachten verbleven in maart 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was AMAZING! Great location next to Trafalgar Square. Can walk to some of the attractions in London if you don’t mind getting your steps in. The room was fantastic. The subtle touches of leather and gold throughout really highlighted the design details. Room was well appointed with everything a traveler would need. Staff was great, wouldn’t let me touch my bags! Great hotel, great location.
1 nacht verbleven in maart 2024
Reactie van Lidia Camacho, Guest Relations Manager op 21 apr 2024
Dear Christopher,Thank you so much for your glowing feedback! We're thrilled to hear that you had an amazing experience at our property. We take pride in our prime location next to Trafalgar Square, making it convenient for our guests to explore London's attractions on foot. It's wonderful to know that you appreciated the design details of your room, especially the touches of leather and gold that added to its elegance. Our team is dedicated to providing exceptional service, and we're delighted that you found them attentive and helpful. We hope to welcome you back soon for another great stay!

10/10 – Uitstekend

minerva

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent place to stay, the rooms were very beautiful and roomy. There is always at least 4 people at the front desk. The staff is amazing! They are engaged with each customer and excited to help the patrons. I was very impressed with how professional everyone was. the location is perfect transportation to anywhere you need to go steps away. I would stay here again and again!
3 nachten verbleven in maart 2024
Reactie van Reservations Team op 10 apr 2024
Dear Minerva,Thank you for sharing your lovely feedback following recent visit with us! I am pleased to read that you have had a lovely time highlighting staff, amenities and perfect location. It was a pleasure having you staying with us. Thank you for choosing our hotel and we are looking forward to your next visit. Kind Regards, Trafalgar St James Team

10/10 – Uitstekend

Alexa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service
4 nachten verbleven in maart 2024
Reactie van Lidia Camacho, Guest Relations Manager op 4 apr 2024
Dear Alexa,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us.

2/10 – Ontzettend slecht

Jeffrey

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is under construction and sounds like a war zone. We got to our room and it was literally shaking from the jackhammers above us. Nowhere in the listing on Expedia did it mention construction we asked to cancel our reservation so we could go to a different Hotel. They didn't want us to cancel so they offered us a junior suite with one bed. I was traveling with another person and neither of us were interested in sharing a bed. They refunded one room for two of the three nights. The other room which we booked for one night which was the following night not the night we arrived they refused to cancel. We ended up having to spend money at a different Hotel even though we couldn't stay at the one we paid for. The Hotel needs to be shut down during construction it's completely unacceptable. I have recorded the construction noise from our room and have submitted a claim with Visa.
1 nacht verbleven in maart 2024
Reactie van Lidia Camacho, Guest Relations Manager op 4 apr 2024
Dear Jeffrey,Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We understand that the construction noise and vibration caused significant disruption to your stay, and we deeply regret any discomfort it may have caused. Your feedback is valuable to us, and we're taking steps to ensure better communication and minimize disruptions. Once again, we apologize for falling short of your expectations and for any inconvenience you experienced. If you would like to discuss your experience further or if there is anything else we can do to assist you, please do not hesitate to contact us directly. Best Wishes,

10/10 – Uitstekend

vahid

7 nachten verbleven in maart 2024
Reactie van Lidia Camacho, Guest Relations Manager op 23 mei 2024
Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. best wishes,

8/10 – Goed

Bonghan

2 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 2 apr 2024
Dear Bonghan,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us.

10/10 – Uitstekend

Evelyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful stay.
1 nacht verbleven in maart 2024
Reactie van Lidia Camacho, Guest Relations Manager op 5 apr 2024
Dear Evelyn,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us. Best wishes,

8/10 – Goed

Burkhard

Positief: Netheid, personeel en service
ok
2 nachten verbleven in maart 2024
Reactie van Lidia Camacho, Guest Relations Manager op 25 mrt 2024
Dear Burkhard,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us.

10/10 – Uitstekend

Andrew

6 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 25 mrt 2024
Dear Andrew,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us.

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 3 mrt 2024
Dear David,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us!

8/10 – Goed

Fatih

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 26 feb 2024
Dear Faith,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am happy to see that you have had a good time with us.We are looking forward to your next stay with us!

10/10 – Uitstekend

Taline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and location was perfect
3 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 25 feb 2024
Dear Taline,Thank you very much for your kind words regarding our staff and the convenient location of our hotel. We're delighted to hear that you had a positive experience with us in these aspects.Your recognition of our team's efforts is truly appreciated, and we will be sure to share your feedback with them. Additionally, we're thrilled that our location met your needs and enhanced your overall stay.We hope to have the pleasure of welcoming you back soon for another wonderful experience.

6/10 – Redelijk

Richard

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property is being renovated and so are buildings next door so very noisy. Lovely hotel, but wait for the building work to end before booking
2 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 25 feb 2024
Dear Richard,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you found our hotel lovely despite the ongoing renovations.We sincerely apologise for any inconvenience caused by the noise from the renovations. We understand how disruptive this can be to our guests' experience. Please know that we are actively working to minimise the disturbance and complete the renovations as swiftly as possible.Your comfort and satisfaction are of utmost importance to us, and we appreciate your patience during this transitional period. Should your travels bring you back to the area in the future, we would love the opportunity to provide you with a seamless and enjoyable stay.Thank you again for your valuable feedback.

8/10 – Goed

Luis

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Contruction works at the property including lobby and bar…Expedia should let travelers know in advance when property is in poor condition.
3 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 22 feb 2024
Dear Luis,Thank you for bringing this to our attention. We sincerely apologise for any inconvenience caused by the construction works during your stay, especially in the lobby and bar areas. We understand the importance of providing our guests with a pleasant and comfortable experience, and we regret that we fell short in this regard.We hope to have the opportunity to welcome you back in the future under more favourable circumstances.

10/10 – Uitstekend

Sev

1 nacht verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 19 feb 2024
Dear Sev,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,

2/10 – Ontzettend slecht

Ülev

1 nacht verbleven in februari 2024
Reactie van Best wishes, Lidia Camacho Guest Relations Manager op 17 feb 2024
Dear Ulev,We're truly sorry to hear that your experience fell short of expectations. Your feedback is invaluable to us, and we'd like to extend our sincerest apologies for any aspects of your stay that did not meet your standards. We're committed to continually improving and ensuring all our guests have a positive experience. If there are specific areas where we can address your concerns or make things right, please don't hesitate to let us know. We hope for the opportunity to regain your trust and welcome you back for a much-improved stay in the future.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 11 feb 2024
Dear David,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,

10/10 – Uitstekend

Ulrich

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super
4 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 11 feb 2024
Dear Ulrich,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,

8/10 – Goed

Jan, Neftenbach

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Hotel ist im Umbau und das Restaurant ist vorübergehend geschlossen. Dies haben wir aber erst bei Ankunft erfahren. Tagsüber gab es deshalb Baulärm und gewisse Einschränkungen bzgl Infrastruktur.
4 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 9 feb 2024
Dear Jan,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by our ongoing renovations and the temporary closure of our restaurant during your stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.We understand the frustration that comes with unexpected construction noise and limitations on certain amenities. Please know that we are actively working to minimize any disruptions and ensure that our renovations are completed as swiftly as possible to enhance the overall experience for our valued guests.We truly appreciate your understanding and patience during this transitional period. Should your travels bring you back to the area in the future, we would welcome the opportunity to provide you with a more seamless and enjoyable stay.Thank you again for bringing your concerns to our attention.

10/10 – Uitstekend

shatpyul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 9 feb 2024
Dear Shatpyul,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,

10/10 – Uitstekend

Joon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 7 feb 2024
Dear Joon,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,

10/10 – Uitstekend

Jiyong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 7 feb 2024
Dear Jiyong,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,

10/10 – Uitstekend

shauna

Positief: Netheid
7 nachten verbleven in december 2023
Reactie van Lidia Camacho, Guest Relations Manager op 7 feb 2024
Dear Shauna,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,

8/10 – Goed

Özgün

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 30 jan 2024
Dear Ozgun,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a good time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes

8/10 – Goed

KYU HWAN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 26 jan 2024
Dear Kyu,Thank you for sharing your feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a good time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes

10/10 – Uitstekend

Steve

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 22 jan 2024
Dear Steve,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had a lovely time it was a pleasure having you staying with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,

8/10 – Goed

TAKEHANA

1 nacht verbleven in januari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 22 jan 2024
Dear Takehana,Thank you for sharing your feedback. I am happy to see that you have had a good time with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,

10/10 – Uitstekend

RUSSELL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly Hotel
Excellent stay
1 nacht verbleven in januari 2024
Reactie van Lidia Camacho, Guest Relations Manager op 22 jan 2024
Dear Russell,,Thank you for sharing your wonderful feedback following recent visit at The Trafalgar St James! I am pleased to see that you have had an excellent stay with us! Thank you for choosing us and we are looking forward to your next stay with us! Best wishes,