Exterieur
Beschikbaarheid controleren

Beoordelingen van Shakespeare Hotel

3 out of 5
Shakespeare Hotel
22-28 Norfolk Square, Paddington, London, England

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 185 van 924 beoordelingen" "
Gastenscore: 8 - Goed. 356 van 924 beoordelingen" "
Gastenscore: 6 - Redelijk. 211 van 924 beoordelingen" "
Gastenscore: 4 - Matig. 112 van 924 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 60 van 924 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

6,6/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Canan, Amersfoort

Positief: Netheid, personeel en service
4 nachten verbleven in december 2023

6/10 – Redelijk

Muharrem

2 nachten verbleven in december 2023
Reactie van Kind Regards, Grace op 6 jan 2024
Dear Muharrem, Thank you for taking the time to leave a review. We appreciate your feedback.

8/10 – Goed

Pepijn Gerhard Adwin van de

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Kind Regards, Grace op 5 jan 2024
Dear Pepijn, Thank you for taking the time to leave a review, we appreciate your feedback.

8/10 – Goed

Mehmet

2 nachten verbleven in november 2023
Reactie van Kind Regards, Grace op 5 jan 2024
Dear Mehmet, Thank you for taking the time to leave a review, we appreciate your feedback.

8/10 – Goed

Thea

1 nacht verbleven in november 2022

8/10 – Goed

Corrie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Gewoon netjes en schoon. Beetje warm want er is geen airco en wij waren en met 35 graden. Maar het is een 3 sterren hotel dus ja dan kan je niet alles verwachten. Het ontbijt eenvoudig maar prima. De locatie is helemaal perfect. Je zit vlakbij de metro waar vandaan je echt alle kanten uit kan. Gewoon top!
5 nachten verbleven in augustus 2022

10/10 – Uitstekend

Gina Estelle Samuel Ezra Liv

2 nachten verbleven in juli 2022

8/10 – Goed

Robert

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dicht bij metro en Hyde Park.
2 nachten verbleven in juli 2022

8/10 – Goed

Ebenezer

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was great and staff were so nice!! The hotel is also near the station and bus stop so it was easy to travel. Next time in London we Will be going to this hotel for sure
1 nacht verbleven in maart 2022
Reactie van Tarun J - Guest Services / Front Office op 24 apr 2022
Dear Ebenezer, Thank you for taking the time to write this review and for your positive comments about your overall experience with us. At Shakespeare, we always strive to offer a comfortable stay to our guest in a welcoming and clean environment with the best possible prices for central London. It was our great pleasure to welcome you and we hope to see you again.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Mooie uitvalsbasis voor enkele dagen Londen.Goed ontbijt, vriendelijke medewerkers. Vlakbij metro/station.
4 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Voorzieningen
Goedkoop hotel. Op 5 minuten van Paddington Station en underground. Het geheel ziet er gedateerd uit maar het is absoluut wel schoon. Helaas was het water uit de kraan niet drinkbaar en er waren geen waterflesen aanwezig. Ook was de waterdruk in mijn douche (4e verdieping rond 08.30) minimaal. Van het zeer basic ontbijt, waren de verse wafels een aangename verrassing.
3 nachten verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very conveniently located near Paddington station, friendly helpful staff, ok breakfast. Happy to get a bigger family room instead of a small single room.Only downside is my room was downstairs and as the underground seems to go right under the house, there is quite a lot of noise every couple of minutes. Luckily not throughout the night, started around 5 am and I spent the days outside so it didn't bother so much at the end.
2 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in april 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Oud Gedateerd Niet proper Veel mankementen Geen lift Ontbijt is beperkt
2 nachten verbleven in maart 2019

6/10 – Redelijk

Snoez, Alphen aan den Rijn

Positief: Netheid, personeel en service en comfort kamer
Verwacht niet al te veel van het hotel, dan valt het mee ;)
1 nacht verbleven in januari 2019

6/10 – Redelijk

Geverifieerde reiziger

voldoende genoeg voor een weekend, redelijk goed ontbijt.
2 nachten verbleven in december 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2018

8/10 – Goed

Sjonny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten met mijn zoon overnacht. Mooie buurt, dichtbij het metrostation en voldoende eetgelegenheden in de buurt. Kamer was schoon en netjes ( beetje klein, maar alleen gebruikt om te slapen ). Goed ontbijt smorgens en vreindelijk personeel.
2 nachten verbleven in juni 2018

8/10 – Goed

Luc, Tilburg

Positief: Personeel en service
Hotel Shakespeare
Het was leuk. En het personeel is top! De problemen werden snel opgelost
3 nachten verbleven in februari 2018

8/10 – Goed

Marilou

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Een voordelig en goed hotel.
We hebben een zeer leuke trip gehad! Voor mij was het niet de eerste keer naar Londen, voor mijn vrienden wel. Aan het hotel heb je enkele mogelijkheden om gebruik te maken van het lokaal vervoer(metro en bus). Vriendelijk personeel die je graag helpen. Aanrader!
1 nacht verbleven in november 2017

6/10 – Redelijk

sigrid

Negatief: Comfort kamer
Bedankt lag niet lekker, gordijn kon niet helemaal dicht en tochte bij het raam.

10/10 – Uitstekend

Jocelyn

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Lovely stay. Breakfast was nice! Lots of stairs so if that's a problem then it would be inconvenient but overall very lovely.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Thomas Peter

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Zimmer sehr klein und total veraltet. Wir hatten erst ein Zimmer in der 4. Etage, über eine sehr enge Treppe, lebensgefährlich. Danach in der 1. Etage, besser zu erreichen aber nicht unbedingt besser. Das Preis / Leistungsverhältnis stimmt überhaupt nicht.
4 nachten verbleven in mei 2024
Reactie van Monika op 21 mei 2024
Dear guest, thank you for taking time to leave us a review. We are sorry to hear you had issues during your stay. We hope to see you stay with us again for a more pleasant stay. Kind regards, Shakespeare Hotel

4/10 – Matig

Richard

Noisy inside and outside
1 nacht verbleven in mei 2024
Reactie van Monika op 21 mei 2024
Dear guest, thank you for taking time to leave us a review. We are sorry to hear you were disturbed by noise, please know we will investigate this matter immediately. We appreciate your insight as it helps us improve the quality of our service in the future. Kind regards, Shakespeare Hotel

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was as expected. An old building, basic but functional as long as you don't mind a few stairs.
2 nachten verbleven in april 2024
Reactie van Monika op 21 mei 2024
Dear guest, thank you for taking time to leave us a review. We are happy you were satisfied with your stay, we hope to see you stay with us again in the future. Kind regards, Shakespeare Hotel

8/10 – Goed

Fernanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Localização bem central, pertinho da estação de metrô Paddington. O hotel fica perto de alguns pubs e do ponto de partida de um ônibus hop-on hop-off. O único inconveniente é o barulho dos trens passando pelos trilhos, mas não chega a incomodar.
7 nachten verbleven in mei 2024
Reactie van Monika op 21 mei 2024
Dear guest, thank you for leaving us a review. We are happy to hear you had an overall pleasant stay. We hope to see you stay with us again in the future. Kind regards, Shakespeare Hotel

6/10 – Redelijk

Susie

60 steps up no lift! Otherwise very convenient location.
2 nachten verbleven in mei 2024
Reactie van Monika op 19 mei 2024
Dear guest, thank you for taking time to leave us a review. Our hotel is located in old Victorian homes which prevents us from installing a lift. We appreciate your insight as it helps us improve the quality of our service in the future. Kind regards, Shakespeare Hotel

10/10 – Uitstekend

Rana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was nice and clean, the beds were comfortable, the staff were really nice, the wi-fi worked and our overall experience was great. Would absolutely revisit again. Also got a free upgrade, which was greatly appreciated.
1 nacht verbleven in mei 2024
Reactie van Monika op 21 mei 2024
Dear guest, thank you for taking time to leave us an excellent review. We are thrilled to hear you were satisfied with the service we have provided and your overall stay. We hope to see you stay with us again soon. Kind regards, Shakespeare Hotel

8/10 – Goed

Natalie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really good value for the money, lovely and clean.
1 nacht verbleven in mei 2024
Reactie van Monika op 17 mei 2024
Dear guest, thank you for leaving us a review. We are happy to hear you had a pleasant stay and we hope to see you stay with us again in the future. Kind regards, Shakespeare Hotel

6/10 – Redelijk

Sylvie

Reisde met familie
Wasserkocher war verschimmelt und das bad sehr unpraktisch
4 nachten verbleven in mei 2024
Reactie van Monika op 17 mei 2024
Dear guest, we are sorry to hear there was an issue with your room. We will forward your comment to our maintenance team and get the kettle replaced immediately, Your review is important to us as it helps us improve the quality of our service. Kind regards, Shakespeare Hotel

6/10 – Redelijk

Gerald

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We selected The Shakespeare because it’s close to Paddington. Unfortunately, the hotel doesn’t have a lift. Two of our rooms were on the fourth floor. There’s no AC, and it was a warm day when we arrived. One of the tubes runs under the hotel, so the whole building shakes and there’s a deep rumble whenever it passes. The double room that we booked was nice but the single rooms are quite small. Breakfast was very good.
1 nacht verbleven in mei 2024
Reactie van Monika op 17 mei 2024
Dear guest, thank you for taking time to leave us a review. We are sorry to hear you were unsatisfied with your stay this time. Our hotel is located in restored Victorian homes which prevents us from installing an elevator. We appreciate your insight as it helps us improve the quality of our service in the future. Kind regards, Shakespeare Hotel

8/10 – Goed

Janis

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Monika op 17 mei 2024
Dear guest, thank you for taking time to leave us a review. We hope to see you stay with us again soon. Kind regards, Shakespeare Hotel

4/10 – Matig

Anjanee

Reisde met een groep, Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was quite small. There was no space to open your suitcase besides on top the bed. The beds were okay. It looked a bit run down. The bathrooms were tiny and the water was either boiling or freezing. The staff was helpful
3 nachten verbleven in mei 2024
Reactie van Monika op 13 mei 2024
Dear guest, thank you for taking time to leave us a review. We appreciate this as it helps us improved the quality of our service in the future. Kind regards, Shakespeare Hotel

8/10 – Goed

Debbie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Situated very near Paddington station . Friendly staff and nice breakfast selection . Room was clean and had daily housekeeping although the room was very hot and we were unable to open any windows there was a fan we could use. Central location for everywhere we wanted to go to either by tube or on foot .
3 nachten verbleven in mei 2024
Reactie van Monika op 13 mei 2024
Dear guest, we are happy to hear that you enjoyed the location of the hotel as well as the amenities. Your feedback is important to us as it helps us improve the quality of our service in the future. Kind regards, Shakespeare Hotel

4/10 – Matig

Hayley

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No lift, changed our room last minute and split our group into two rooms instead of one and barely enough room to move
2 nachten verbleven in mei 2024
Reactie van Monika op 13 mei 2024
Dear guest, we are sorry to hear you had a negative experience at our hotel. Unfortunately, there was a last minute maintenance issue with your room and we had to relocate your booking. Your feedback is important to us as it helps us improve the quality of our service in the future. Our sincere apologies. Kind regards, Shakespeare Hotel

6/10 – Redelijk

Erin

Reisde met familie
Negatief: Voorzieningen
Hotel is in a good location, close to transportation.
2 nachten verbleven in april 2024
Reactie van Monika op 13 mei 2024
Dear guest, thank you for leaving us a review. We appreciate this as it helps us improve the quality of our service. Kind regards, Shakespeare Hotel

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay, walking distance to Paddington Station, sights, tours and eateries. Highly recommend.
3 nachten verbleven in april 2024
Reactie van Monika op 2 mei 2024
Dear guest, thank you for your excellent review! We are happy to hear you were satisfied with your overall stay. We appreciate this as it helps us improve the quality of our services. Kind regards, Shakespeare Hotel

10/10 – Uitstekend

TSUNGJUI

10 nachten verbleven in april 2024
Reactie van Monika op 21 mei 2024
Dear guest, thank you for giving us an excellent review. We are happy to see you have enjoyed your stay at our hotel. Kind regards, Shakespeare Hotel

6/10 – Redelijk

GIADA

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Arrivati presso lo Shakespear Hotel siamo stati trasferiti all’hotel a fianco poiché stavano ristrutturando delle camere e non erano più disponibili. Abbiamo quindi alloggiato presso il Dolphin Hotel, il quale ci ha assegnato una camera al terzo piano abbastanza vecchia ma tutto sommato pulita. Il bagno è molto ristretto, si fa fatica ad entrare. Questi hotel sono generalmente tutti datati e senza ascensore! Le scale sono ripide e strette, non adatte a tutti. La colazione essenziale ma soddisfacente, viene servita in una stanza piccola con pochi tavoli nel seminterrato (tipico degli edifici londinesi); il personale molto gentile. Alcune camere al primo piano avevano il bagno in comune.
3 nachten verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, thank you for taking time to leave us a review. We are pleased to hear you had an overall enjoyable stay. Our hotel is located in restored Victorian era homes, and unfortunately the historic features prevent us from installing an elevator. Feedback like yours has been useful for us to improve our quality, so I appreciate you taking the time to provide your insight.Kind Regards, Shakespeare Hotel

8/10 – Goed

Eva

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hyggelig personale. Ypperlig beliggenhet til det meste.
3 nachten verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, thank you for leaving us a great review. We are happy to hear you were pleased with the staff and the location of the hotel. We are hoping to welcome you in our hotel soon again. Kind regards, Shakespeare Hotel

10/10 – Uitstekend

Leticia

1 nacht verbleven in april 2024
Reactie van Monika op 19 mei 2024
Dear guest, thank you for taking time to leave us a review. We hope to welcome you back again soon. Kind regards, Shakespeare Hotel

6/10 – Redelijk

CHARLOTTE

Positief: Netheid, personeel en service
My room was on the 4th floor, and there is no elevator so you have to carry your luggage up the stairs.
1 nacht verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, we are sorry the troubles with the stairs. Our hotel is located in restored Victorian era homes, and unfortunately the historic features prevent us from installing an elevator. Feedback like yours has been useful for us to improve our quality, so I appreciate you taking the time to provide your insight.Kind Regards, Shakespeare Hotel

4/10 – Matig

HiuMei

Negatief: Netheid, staat van de accommodatie en faciliteiten
The place looks a bit dirty and it was noisy all over the stay
1 nacht verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, we are sorry to hear that you had a negative experience at our hotel. As we are located in a close proximity to the underground station, there is some noise coming from the tunnels. However, there are regulations in place where the trains stop completely for the night to allow guests undisturbed sleep. Kind regards, Shakespeare Hotel

6/10 – Redelijk

ALEJANDRO

Positief: Netheid
El hotel es muy simple, limpio y el personal amable La habitación es muy pequeña. No hay lugar para poner las valijas. Tienen que quedar en el suelo en el poco espacio que hay para moverse. La ventana no se puede abrir. Hay muy poca lus. Imposible leer. Los enchufes no funcionan. El desayuno es muy bueno. Se dispone de conexión wifi y pc de uso comun. También guias, libros y revistas . El barrio es lindo. Con restaurantes y bares. No muy cerca del centro pero se llega fácil en bus o metro. Buena opción.
1 nacht verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, thank you for leaving us a review. We are pleased to hear you have enjoyed the excellent location and shared facilities, however we do apologise for the issues you had with your room. We will forward your concerns to our housekeeping and maintenance department and we will resolve these immediately. Kind regards, Shakespeare Hotel

8/10 – Goed

Eleanor

Reisde met een groep
Excellent location. Generally helpful staff. The breakfast was excellent ; plentiful with a good variety of nutritious food. The staff in the e breakfast room were especially attentive. Everything was very clean. Our room was on the 4 th floor with no lift and narrow stairs. We are both in our 70’s and no help was offered for our luggage. Because the water in the room was labeled “ non-potable”, it would have been nice to have a bottle of drinking water provided.
2 nachten verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, thank you for taking time to leave us a review. We are happy to hear you were pleased with the location and the staff, however we are sorry for no drinking water in the room and the stairs in the building. Our hotel is located in restored Victorian era homes which prevents us from installing an elevator. We are not possible to supply guests with drinking water in the room due to the way water is stored in old buildings in Central London. We do offer several options for drinking water including a filtered water tap for refilling bottles near the reception, or alternatively a vending machine where we sell bottles of water. Kind regards, Shakespeare Hotel

6/10 – Redelijk

Cécile

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Les chambres sont trop petites pour accueillir 3 personnes, pas de rangements. Fenetre en simple vitrage =courant d'air froid. Pas de pression dans la douche Bonne literie
3 nachten verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, thank you for taking time to leave us a review. We are sorry to hear you were not satisfied with the room, I have forwarded your concerns to our housekeeping and maintenance department, who will investigate the matter and solve it shortly. Your feedback is helpful to us as it helps us improve the quality of our service in the future. Kind regards, Shakespeare Hotel

8/10 – Goed

Soenita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, wonderful staff!
1 nacht verbleven in april 2024
Reactie van Monika op 25 apr 2024
Dear guest,thank you for your great review, we are happy to hear that you were satisfied with the location of our hotel and the staff. We are hoping to see you staying with us again soon. Kind regards,Shakespeare Hotel

4/10 – Matig

Colin

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The GOOD: The staff were courteous and friendly. The location is great as it's walking distance to Paddington Station so getting around is easy on the Tube, especially going on the Elizabeth Line to the airport. There are many shops and restaurants around. On our 2nd stay at the hotel, I made a request to stay on the upper level of the building which the friendly staff granted. The BAD: On our first booking, we were placed in a room in the basement. The ceiling light was not working. It was hard to get the right water temperature with the shower as it was either too hot or too cold. The kettle is made of metal so take caution as it may burn your arm. The small table was wobbly. The worst thing about being in the basement room is that every 3 to 5 mins the underground train comes in and it's located under the room which is not only loud but rattles your bed too. You will not be able to sleep if your room is in the basement. The UGLY: The room does not look like anything in the picture. The picture showed 3 or 4 beds, but in actuality it was one bed with bunk beds. It still sleeps 4 though. The basement room is also located next to the hotel's dinning area. There were also boxes placed around the corridor of the basement. In my opinion, the basement room should not be rented out at all. It needs to be a store or a staff room. I would stay here again because of The GOOD reasons given.
2 nachten verbleven in april 2024
Reactie van Monika op 26 apr 2024
Dear guest, thank you for sharing your insight with us. Our hotel is located in close proximity to the train station, however there are regulations in place where the trains stop during the night to allow residents of the area and hotel guests an undisturbed sleep. We offer different room types, we are sorry the images were not provided for all room types. We appreciate your insight as it will help us improve the quality of our service. We look forward to welcoming you soon again.Kind regards, Shakespeare Hotel

8/10 – Goed

Allison, Everett

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed the Shakespeare. Paddington Station is half a block away. In Paddington Station there is a grocery store, pharmacy/drug store, several restaurants, a Burger King and many other shops. It's well lit and upscale. And so, so close to the Shakespeare.
1 nacht verbleven in april 2024
Reactie van Monika op 26 apr 2024
Dear guest,Thank you for taking the time to leave us a review!We appreciate this, as it helps us continue to grow. We look forward to hosting you again soon.Best Regards, Shakespeare Hotel

6/10 – Redelijk

Nilfa

Positief: Netheid
Negatief: Personeel en service
Lack of staff to help older people bring their luggage to the room wherein all of us are seniors 70 and place in the 3rd floor.
2 nachten verbleven in april 2024
Reactie van Monika op 25 apr 2024
Dear guest, thank you for taking time to leave us a review! We value your insight, I am sorry to hear that noone offered you help with your luggage. We do have a luggage porter on site during peak hours and also our reception staff would be happy to help with your luggage. We will investigate this matter further and take proper action to ensure more support in the future. Kind regards, Shakespeare Hotel