Dear Esteemed Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our complete and well-taken-care-of breakfast, as well as the cleanliness and completeness of your room.We apologize for any oversight in providing a warm welcome upon your arrival in the lobby. Guest satisfaction is our top priority, and your comment will certainly be shared with our team to ensure that all guests receive a friendly greeting upon entering the hotel.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay with us.Warm regards,

Dear Ben, Thank you for choosing Novotel London Greenwich for your stay. We are always committed to providing the best guest experience and we are happy to have been able to deliver on that. Please note, we have an air cooling system in the hotel not air conditioning and this is advertised on all our platforms. Our reception team is available 24/7 to deal with any complaints, immediately and efficiently. Thank you once again and hope to see you soon. Kind regards,

Thank you for you feedback! We hope we will welcome you back soon!

Dear guest , Thank you for your review! We're delighted to hear that you appreciated our prime location in Greenwich and the easy access to transport links. We look forward to welcoming you back on your next visit!Kind regards Bani yadavFront office team leader Novotel greenwich

Dear Tracey,Thank you for your wonderful review. We very much appreciate your feedback.We are delighted to know that you had a warm welcome by our team. You found the room size a good one with ample facilities. The location was perfect for your onwards travel and that you found it convenient being close to transport links.Your positive comments works as a motivation for us to provide better quality of service.We look forward to your next stay with us and hope it will be as pleasant as the previous one.Regards,Bina Gurung- Front Office Team Member

Dear Esteemed Guest,Thank you for sharing your feedback with us. We appreciate your kind words regarding the cleanliness and comfort of our rooms.We understand your concern about the condition of the rooms, and please know that we take such feedback seriously. Rest assured, we are continuously working on upgrades and renovations to ensure that our accommodations meet the highest standards of comfort and style.Your satisfaction is our top priority, and we hope that despite this, you were able to enjoy your stay with us. We look forward to the opportunity to welcome you back and provide you with an even more rejuvenating experience.Warm regards,

Thank you for staying with us. We truly appreciate your feedback.

Dear Guest,Thank you for taking the time to review your recent stay with us. We appreciate your feedback and are glad to see that you had a positive experience overall.If there are any specific areas where you feel we could improve and earn that extra star, please don't hesitate to share your insights with us. Your input is invaluable as we continuously strive to enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,

Dear Guest , Thank you so much for choosing to stay at [Hotel Name] and for sharing your wonderful feedback with us! We are absolutely thrilled to hear that you had such a fantastic experience during your recent stay.It's fantastic to know that our hotel's location near public transport met your needs perfectly. We're also delighted that you enjoyed dining at our little restaurant and that you found it to be a pleasant addition to your stay.Furthermore, receiving a free upgrade to an executive suite must have been a delightful surprise! We're thrilled that we were able to enhance your experience with this gesture.Your recommendation means the world to us, and we truly appreciate your kind words. Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's incredibly rewarding to hear that we succeeded in doing so during your visit.We hope to have the pleasure of welcoming you back to [Hotel Name] in the future for another outstanding stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you once again for your glowing review and recommendation. We can't wait to see you again soon!Warm regards,

Dear guest , Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us and that our executive room met your expectations. It's fantastic to know that you appreciated the design of our hotel and found the foyer to be excellent. We strive to provide our guests with a memorable experience, and we're delighted that we succeeded during your visit. We look forward to welcoming you back on your next trip! Novotel Front office team leader

Dear Delia,Warm Greetings of the Day!Thank you for sharing your feedback with us! We're delighted to hear that you had a positive experience during your stay and that you enjoyed the feel of our pillows. Providing a comfortable and restful experience for our guests is important to us, and we're thrilled that we could contribute to your overall satisfaction.If there's anything else you'd like to share or if you have any further suggestions, please feel free to reach out to us. We look forward to welcoming you back for another great stay in the future!Warm Regards,Merina ManandharFront Office Team MemberNovotel London Greenwich

Sehr geehrte Familie Vielen Dank, dass Sie sich die Zeit genommen haben, um Ihre Erfahrungen während Ihres Aufenthalts bei uns zu teilen. Es freut uns zu hören, dass unsere zentrale Lage direkt am Bahnhof für Sie als Familie mit zwei Kindern von 11 und 14 Jahren ideal war und Sie sich von der Nähe zu Restaurants, Cafés, Pubs und dem Park sowie der Themse positiv beeindruckt haben.Wir bedauern, dass Sie mit einigen Aspekten Ihres Zimmers nicht vollständig zufrieden waren. Wir nehmen Ihr Feedback zur Kenntnis und werden prüfen, wie wir unseren Gästen mit Toiletten für mehr Komfort entgegenkommen können.Es freut uns, dass Sie unser Frühstücksbuffet als ausreichend empfunden haben, obwohl wir verstehen, dass eine tägliche Variation wünschenswert ist. Ihre Anmerkung bezüglich der Matratze werden wir gerne an unser Team weitergeben, da es uns wichtig ist, dass unsere Gäste einen erholsamen Schlaf genießen können.Wir danken Ihnen nochmals für Ihre Rückmeldung und hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen einen noch angenehmeren Aufenthalt bieten zu können.

Dear Guest,Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you enjoyed your stay and that our team was able to exceed your expectations. Providing exceptional service and a comfortable environment for our guests is always our top priority, and it's fantastic to know that we hit the mark during your visit.It was a pleasure having you as our guest, and we hope to welcome you back for another fantastic stay in the future. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know.Thank you again for choosing to stay with us and for sharing your positive feedback. We can't wait to host you again soon!Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Guest,Thank you for your outstanding review and for awarding us a perfect rating! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay.Best regards,Novotel Greenwich

Dear GuestThank you for awarding us a perfect score! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're grateful for your support. We can't wait to welcome you back for another fantastic stay!Best regards,NOVOTEL Greenwich

Dear Kim,Thank you for your kind review of your stay with us.Kind regardsAlex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Tracey,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our hotel served as the perfect base for your night out in London.It's wonderful to know that you found our facilities to be modern and clean. We take pride in providing spacious rooms equipped with everything you need for a comfortable stay, and we're delighted that you enjoyed the comfy bed.We're also glad to hear that you enjoyed the breakfast! Our team works hard to offer a delicious and varied selection to meet the diverse preferences of our guests.We truly appreciate your kind words and are honored that you're considering booking with us again in the near future. We look forward to welcoming you back for another enjoyable stay.If you have any specific feedback or suggestions on how we can further enhance your experience, please feel free to share. Your input is invaluable to us.Thank you once again for choosing us, and we can't wait to have the pleasure of hosting you again soon!Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Thank you for your fantastic review! We're delighted to hear that you had a brilliant experience. We can't wait to welcome you back for another enjoyable stay

Dear Dafydd,Thank you so much for your review for your stay with us.Kind regards Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Thank you for your fantastic review! We're delighted to hear that you had a brilliant experience. We can't wait to welcome you back for another enjoyable stay.

hank you for your positive feedback! We're thrilled you enjoyed your stay at Novotel. Apologies for the inconvenience with the toilet setup; we'll address that promptly. We look forward to welcoming you back for another comfortable experience.

Thank you for your fantastic review! We're delighted to hear that you had a brilliant experience. We can't wait to welcome you back for another enjoyable stay.

Dear David,Thank you for taking the time to share your feedback on your recent 2-night stay with us. We're delighted to hear that you found our rooms clean and enjoyed the convenience of our location next to the train station, making your exploration of London more accessible.Your insights regarding the comfort of the beds are valuable, and we appreciate your honesty. We'll certainly take this into consideration as we strive to enhance our guests' overall comfort.It's wonderful to know that you enjoyed our coffee and croissants – we're glad they contributed positively to your experience. We're sorry you couldn't experience breakfast, but we hope that next time you stay with us, you'll have the opportunity to try it.We're thrilled that you explored the Cutty Sark and the surrounding areas, and we hope you had a fantastic time.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future and exceeding your expectations.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Guest,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay and found the room to be clean and comfortable. It's great to know that the infant cot met your needs and that our proximity to the stations was convenient for you.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved or any areas where we can improve, please don't hesitate to let us know.Safe travels and warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Patricia,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that our hotel's location, cleanliness, and comfortable accommodations contributed to a great stay for you. It's always heartening to know that our friendly reception staff made a positive impression on our guests.We're also thrilled to learn that you enjoyed the wonderful meals during your stay. Our team works hard to provide a delightful dining experience, and we're glad it resonated with you.We appreciate your feedback about the room size, especially catering to three people. It's wonderful to know that the room met your expectations and added to the overall enjoyment of your stay.Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic experience. If there's anything specific you'd like to share about your stay or if you have any suggestions for improvement, please feel free to let us know.Safe travels, and we hope to see you again soon!Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Kevin,Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your input as it helps us to enhance the overall experience for our guests.We sincerely apologize for the issues you encountered during your stay. It is disheartening to learn that the service did not meet your expectations, and we regret any inconvenience caused by the temperature in your room. Our team is currently looking into the heating system to ensure it is functioning properly and effectively.We also apologize for the disturbance from the nearby train station and bars. We understand the importance of a peaceful environment for a good night's sleep. Please rest assured that we are exploring potential solutions to minimize external noise for our guests.Regarding the communication on checkout day, we apologize for any confusion. We will review our procedures to ensure a more proactive and accommodating approach in the future.Your feedback is invaluable to us, and we genuinely hope to have the opportunity to welcome you back, providing you with a more enjoyable and comfortable stay.Warm regards,Alex RodriguesNovotel London Greenwich

Dear John,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely appreciate your valuable input as it helps us understand the guest experience and continually improve our services.At Novotel London Greenwich, we strive to create a comfortable and enjoyable environment for our guests, and your feedback is very important for us We genuinely value your input and hope to have the opportunity to welcome you back in the future.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Daiva,Thank you so much for taking the time to share your wonderful review of your recent stay with us! We are thrilled to hear that you had a perfect 10/10 experience at our hotel.It's truly rewarding to know that our efforts to provide exceptional service and a comfortable environment have made your stay memorable. Our team works hard to ensure that every guest feels welcomed and has everything they need for a fantastic stay.We look forward to welcoming you back in the future and providing another outstanding stay. Thank you again for choosing our hotel.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Willians,Thank you for taking the time to share your feedback on your recent stay with us. We appreciate your honest review.We're pleased to hear that you found our beds comfortable and enjoyed the convenient location with easy access to buses and trains. Your comfort and convenience are top priorities for us.We apologize for any inconvenience caused by the size and performance of the fridge in your room. We take your feedback seriously, and we will look into improving the refrigeration in that particular room to ensure a more satisfactory experience for our guests.We appreciate your constructive criticism, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Thank you for choosing us, and we look forward to serving you again.Best regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Kyle,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that your overall stay was great and that you found the accommodations super comfortable.Your suggestion about having milk and stirrers for tea is much appreciated, and we'll certainly take that into consideration for future improvements. We always aim to enhance our guests' experience, and your insights play a crucial role in helping us achieve that.We look forward to welcoming you back for another enjoyable stay. If there's anything else you'd like to share or if there are specific amenities you'd like to see in the future, please feel free to let us know.Safe travels, and we hope to see you again soon!Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Wayne,Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a positive experience overall, and we truly appreciate your review.Your satisfaction is our top priority, and we are thrilled that you enjoyed your time at our hotel.If there are any specific details or suggestions you would like to share, please feel free to reach out to us. Your insights are invaluable as they help us continually improve and enhance the guest experience.Once again, thank you for choosing to stay with us, and we look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear ClaireThank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a positive experience overall, and we truly appreciate your reviewYour satisfaction is our top priority, and we are thrilled that you enjoyed your time at our hotel. Your insights are invaluable as they help us continually improve and enhance the guest experience.Once again, thank you for choosing to stay with us, and we look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Jill,Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a positive experience overall, and we truly appreciate your review.Your satisfaction is our top priority, and we are thrilled that you enjoyed your time at our hotel. Your insights are invaluable as they help us continually improve and enhance the guest experience.Once again, thank you for choosing to stay with us, and we look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Matthew,Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a positive experience overall, and we truly appreciate your rating.Your satisfaction is our top priority, and we are thrilled that you enjoyed your time at our hotel. Your insights are invaluable as they help us continually improve and enhance the guest experience.Once again, thank you for choosing to stay with us, and we look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Yusef,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Lisa,Thank you for taking the time to share your feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed your experience.We appreciate your positive comments and are thrilled to know that you had a pleasant stay with us. Your satisfaction is our top priority, and it's always rewarding to receive positive feedback from our valued guests.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Alex RodriguesFront Office Team LeaderNovotel London Greenwich

Dear Stuart,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you felt warmly welcomed, enjoyed a clean and comfortable room, and had a great breakfast during your stay.Our team strives to create a memorable and enjoyable experience for our guests, and it's rewarding to know that we were successful in making your time with us special.We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved or any suggestions you have for improvement, please feel free to share. We value your feedback and look forward to exceeding your expectations on your next visit.Safe travels!Best regards,Alex RodriguesNovotel London Greenwich

Dear Denny,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your stay at Novotel was enjoyable.It's fantastic to know that you found our breakfast to be fast and plentiful. We strive to provide a satisfying start to our guests' days. We're also pleased to hear that our staff made a positive impact with their efficiency and friendliness – we believe in providing exceptional service to ensure our guests feel right at home.It's wonderful that the housekeepers were helpful during your stay. We understand the importance of a clean and comfortable environment, and we're glad they contributed to your overall satisfaction.We're delighted you found our location convenient, especially with the proximity to Greenwich Park and the Cutty Sark. Being within walking distance of these attractions and having the DLR Station behind the hotel does make exploring the area and accessing rail services quite convenient. It's great to hear that our location served your travel needs well, especially with the easy access to Canary Wharf and the Elizabeth Line to Terminal 5.We appreciate your kind words and look forward to welcoming you back on your next visit to the area. If there's anything specific you'd like to share or suggest for improvement, please feel free to let us know. Your feedback is invaluable to us.Safe travels!Warm regards,Alex RodriguesNovotel London Greenwich

Dear Karee,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your input and apologize for any inconvenience you may have experienced.We regret to hear that the noise from the nearby train station and road impacted your stay. Our aim is to provide a comfortable and peaceful environment for our guests, and we apologize if we fell short in this regard. We understand how important a good night's sleep is, and we are actively exploring ways to address and minimize the noise disturbances in our rooms.Regarding the room temperature, we apologize for any discomfort caused by the limited window opening. Your feedback is valuable, and we will assess the ventilation in the room to ensure a more pleasant stay for our guests in the future.We truly appreciate your candid comments, as they assist us in identifying areas for improvement. If your travels bring you back to the area, we would welcome the opportunity to make amends and provide you with a more enjoyable experience.Thank you again for choosing to stay with us. We hope to have the chance to welcome you back in the future.Warm regards,Alex RodriguesNovotel London Greenwich

Dear Jasmin,Thank you for taking the time to share your experience with us. We are delighted to hear that you and your family enjoyed your 3-night stay at our hotel, appreciating our pleasant staff, excellent breakfast, and the convenient location near the railway and bus stops.We thank you for your candid explanation of your stay with us and we can only apologise if you feel that we felt short on our rooms.We hope to have the pleasure of hosting you and your family again, and please do not hesitate to contact us directly for any future reservations or concerns.Warm regards,Alex RodriguesFront Office Team Leader Novotel London Greenwich

Dear Kym,We very much appreciate your comments regarding your stay at the Novotel London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsAlex RodriguesNovotel London Greenwich