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Beoordelingen van InterContinental London - The O2, an IHG Hotel

4 out of 5
InterContinental London - The O2, an IHG Hotel
Waterview Drive, Greenwich Peninsula, London, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 672 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 160 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 78 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 1004 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

T

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Remco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Petra

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk hotel!
Heerlijke kamer met lekker bed en mooi uitzicht. Badkamer was fijn met aparte douche en bad en lekker ruim en veel plaats voor je spullen. Goede verduistergordijnen en heel stil naast de O2 arena gelegen en metro naar de stad om de hoek!
4 nachten verbleven in oktober 2021

10/10 – Uitstekend

Ruvarashe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is absolutely gorgeous.l will give it a 10 out of 10.
1 nacht verbleven in mei 2024
Reactie van Chriselle op 29 mei 2024
Good Morning Ruvarashe,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience.We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

8/10 – Goed

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Chriselle op 29 mei 2024
Good Morning Chris,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience.We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

2/10 – Ontzettend slecht

Laura

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was unique in the way staff bossed us around at a rather confusing time during a fire alarm. With barely a muttered apology, we were herded around with barked orders at 12:15am and kept out of the hotel for an hour, as someone who paid for their room, i asked if any compensation would be offered for the terrible night and lack of sleep and was told no, at this point an apology was offered but it was 11 hours after the event. Whilst i understand an alarm must be handled, it should be in an organised way, impacting your guests as little as possible while putting them at ease. I will not be reccomending this hotel or any others in the group to anyone i know friends or business associates and will go as far to tell them exactly how we found the service to be lacking and serverly not guest focused
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is excellent - facilities are superb and all staff members were polite, efficient and very helpful.
1 nacht verbleven in mei 2024
Reactie van Chriselle op 22 mei 2024
Good Morning Richard,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and thank you for the appreciation towards our staff. We hope to welcome you back soon.Kind RegardsChriselleReservations Team

10/10 – Uitstekend

Julia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great welcoming service, fantastic suite with a view of the O2. A very useful corridor directly into the O2 venue. Good dining options and facilities.
1 nacht verbleven in mei 2024
Reactie van Chriselle op 21 mei 2024
Good Morning Julia,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience.We hope to welcome you back soon.Kind RegardsChriselle Reservations Team.

10/10 – Uitstekend

Emily

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were really friendly and helpful but did not acknowledge any Expedia VIP benefits also didn’t really explain about using the facilities eg the pool.
1 nacht verbleven in mei 2024
Reactie van Chriselle op 21 mei 2024
Good Morning Emily,Thank you for choosing to stay at The InterContinental London – The O2Thank you for taking the time to provide us with valuable feedback, we will certainly pass this onto our team so that they avoid this happening in the near future. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

4/10 – Matig

Nicola

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is beautiful and the breakfast choice caters for everyone. Very convenient for the O2. We were unlucky that we arrived at the same time as a lot of candidates for a big conference so the reception area was very crowded. Also, our room was not ready when we arrived at 3pm
1 nacht verbleven in mei 2024
Reactie van Chriselle op 22 mei 2024
Good Morning Nicola,Thank you for choosing to stay at The InterContinental London – The O2 and taking the time to provide us with the valuable feedback. We apologise that your room wasn't ready at the time of your arrival, however I do hope you enjoyed the rest of your stay. Kind RegardsChriselleReservations Team

10/10 – Uitstekend

Graeme

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel, really clean, every member of staff was incredibly friendly. Unbelievably convenient for the O2. Great to arrive on a boat up the Thames too! Only slight downside was checking in. Granted I was extremely tired and a bit grumpy having walked around London all day but I found the receptionist asking too many questions re "signing up" for something and asking if I wanted to book for breakfast at £32 a head ! Definitely staying there again for any event at the O2 though.
1 nacht verbleven in mei 2024
Reactie van Chriselle op 16 mei 2024
Good Morning Graeme,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and the location was an added advantage towards your stay. Thank you for the appreciation towards our staff. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 – Uitstekend

Christopher, Colchester

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel, breakfast is definitely worth the extra.
1 nacht verbleven in mei 2024
Reactie van Chriselle op 13 mei 2024
Good Morning Christopher,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience.We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 – Uitstekend

LILIANA GEORGINA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is great! Right next to the O2, for going to events there, the location is more than perfect. The pool and spa are also really nice.
1 nacht verbleven in mei 2024
Reactie van Chriselle op 13 mei 2024
Good Morning Liliana,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and the location was an added advantage towards your stay. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 – Uitstekend

Jules

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous location for the O2, even have their own walkway to it. Rooms were excellent as were the staff.
1 nacht verbleven in mei 2024
Reactie van Chriselle op 16 mei 2024
Good Morning JulesThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and glad to know that the location was an added advantage towards your stay. Thank you for the appreciation towards our staff members. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very, very nice hotel - perfect for the O2 as there's a walk through direct from inside the hotel to into it. Fab room, fab hotel, fab staff- can't fault in any way.
1 nacht verbleven in mei 2024
Reactie van Chriselle op 13 mei 2024
Good Morning Paul,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and the location was an added advantage towards your stay. Thank you for the appreciation towards our staff. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 – Uitstekend

Monchima, Ballston Lake

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Nice room and got free upgrade.
1 nacht verbleven in mei 2024
Reactie van Chriselle op 17 mei 2024
Good Morning Monchima,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and the location was an added advantage towards your stay. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

8/10 – Goed

Maureen

Reisde met partner
Positief: Netheid
Friendly staff efficient service attractive rooms delicious well presented good
1 nacht verbleven in mei 2024
Reactie van Chriselle op 13 mei 2024
Good Morning Maureen,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and thank you for the appreciation towards our staff. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 – Uitstekend

Alastair

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Matt

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice hotel and soooo handy for the O2 Arena; just cross the road. Staff very helpful and the accessible room was perfect for our overnight stay
1 nacht verbleven in mei 2024
Reactie van Chriselle op 7 mei 2024
Good Morning Matt,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. Thank you for the appreciation towards our staff and we are glad that the location was an added advantage towards your stay. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 – Uitstekend

haiza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is so close to the O2 arena with lots of shopping and dining options and of course convenient to attend a show
1 nacht verbleven in april 2024
Reactie van Chriselle op 7 mei 2024
Good Morning Haiza,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience and glad that the location was an added advantage towards your stay. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

2/10 – Ontzettend slecht

Westley

2 nachten verbleven in april 2024

8/10 – Goed

Andrew

Reisde met partner
Great staff
1 nacht verbleven in april 2024
Reactie van Chriselle op 7 mei 2024
Good Morning Andrew,Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. Thank you for the appreciation towards our staff.We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 – Uitstekend

Jonathan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic hotel , spacious and well equipped rooms, comfortable beds, quiet and easy access to cuisine.
1 nacht verbleven in april 2024
Reactie van Chriselle op 7 mei 2024
Good Morning Jonathan, Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsChriselleReservations Team.

10/10 – Uitstekend

SEAN, Farnborough

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was comfortable but extremely hot. Regardless of turning the temperature down, it made no difference. Very disappointing considering the price paid. Breakfast was chaos and again not what was expected. Dissapointed
1 nacht verbleven in april 2024

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent. Fresh milk in the fridge would be nice, but that’s not much to quibble about!
1 nacht verbleven in april 2024
Reactie van Michelle op 2 mei 2024
Good Afternoon SusanThank you for choosing to stay at The InterContinental London – The O2Thank you for taking the time to provide us with valuable feedback, we will certainly pass this onto our team.We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property. Fun location if you like discount shopping!
1 nacht verbleven in april 2024
Reactie van Michelle op 2 mei 2024
Good Afternoon MaryThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 – Uitstekend

Adam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay at this hotel. Initially we booked it because the location is Ideal for going to an event at The O2 and be able to be back in the safety of the hotel within about five minutes of the event finishing. Via a tunnel that links the two is super easy. However, the hotel also has a gym swimming pool and sauna and steam room so it’s really nice the next day to be able to chill out. There is also a shopping centre, plenty of restaurants. . However, the hotel also has a gym swimming pool and sauna and steam room so it’s really nice the next day to be able to chill out. There is also a shopping centre plenty of restaurants. We are Expedia Frequent Travellers so we were also given a free glass of wine and a room upgrade to a king size room overlooking the Thames with a stunning view. Also booked this year ahead, so the price wasn’t too high.
1 nacht verbleven in april 2024
Reactie van Michelle op 2 mei 2024
Good Afternoon AdamThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience.We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Voorzieningen
An amazing stay from start to finish. Offered an upgrade to a room with a view when first got there. Plenty of space in the room with all the facilities you would need. Staff very polite and nothing is too much trouble. Would definitely recommend and stay there again. One down side, no price list for minibar.
1 nacht verbleven in april 2024
Reactie van Michelle op 2 mei 2024
Good Afternoon AmandaThank you for choosing to stay at The InterContinental London – The O2Thank you for taking the time to provide us with valuable feedback, we will certainly pass this onto our team.We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 – Uitstekend

Tom

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel staff were very helpful and food was delicious x
1 nacht verbleven in april 2024
Reactie van Michelle op 2 mei 2024
Good Afternoon TomThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

8/10 – Goed

Emile

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No mention of building works going on at the property. Drilling, scaffolding and workmen outside the windows.
4 nachten verbleven in april 2024
Reactie van Michelle op 2 mei 2024
Good Afternoon EmileThank you for choosing to stay at The InterContinental London – The O2Thank you for taking the time to provide us with valuable feedback, we will certainly pass this onto our team.We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

8/10 – Goed

Ashley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Ihuoma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Sean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A fantastically licated hotel for the O2 and central London visits. Thd rooms are quiet, large and comfortable. What really stands out is the standard of care from the staff, truly excellent customer service.
1 nacht verbleven in april 2024
Reactie van Michelle op 2 mei 2024
Good Afternoon SeanThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 – Uitstekend

matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are amazing always very helpful and friendly. Hotel has great facilities and even own entrance to the o2 which saves walking right round outside. Lovly breakfast and the whole hotel gives you a feeling of luxury
1 nacht verbleven in april 2024
Reactie van Michelle op 2 mei 2024
Good Afternoon MatthewThank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

10/10 – Uitstekend

Rob

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best hotel iv stayed in! If you are attending an event at the O2 this is definitely the place to stay
1 nacht verbleven in maart 2024
Reactie van Michelle op 2 mei 2024
Good Afternoon Rob Thank you for choosing to stay at The InterContinental London – The O2We are delighted that you had such a fantastic experience. We hope to welcome you back soon.Kind RegardsMichelle Reservations Team.

4/10 – Matig

Nanaki

Negatief: Personeel en service
I liked how close it was to the underground and the shopping place. I didn’t like how dirty the cups were in the breakfast area. The check in was clueless by the staff and don’t have good customer service on the reception. The food beverage provided good service nibbles with our drinks made our evening lovely. Also George and Raman on reception have been helpful. Other than overall service of the hotel is not up to standard. I wouldn’t be staying again, theres more better hotels and service to spend my money on.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Belinda Jane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Outside the hotel was bland and uninspiring
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Sian

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent 1 night stay at the hotel for a concert at the 02. Also ate at Kinaara and had drinks at the 18th Floor sky bar My friend used the pool and hot tub too and enjoyed them.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Unterkunft ist sehr sauber und in der Nähe der Underground Tube. Die Mitarbeiter sehr zuvorkommend, symapthisch und speditiv.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at IC Hotel at the O2 in London was exceptional! The rooms were impeccably clean and spacious, providing a comfortable retreat. The receptionist greeted me warmly, adding a personal touch to my experience. Breakfast was a highlight, with delicious offerings served with extra care and attention. Overall, a truly delightful stay that exceeded my expectations
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Marjorie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Desmond

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Most polite staff I have ever meet
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ease of access to the venue and friendly staff
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Andrew

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Rosaline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel
Beautiful hotel. Excellent customer service, especially Talar on reception. Fantastic breakfast. Excellent location for 02.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Miranda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Charlie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024