Zitruimte lobby

Beoordelingen van Hux Hotel

4 out of 5
Hux Hotel
9 Kensington High Street, London, England

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 48 van 71 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 71 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 71 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 71 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 71 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cathryn

Reisde met partner
Positief: Voorzieningen
Absolutely lovely! Very friendly staff!
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Anne

Reisde met familie
Really highly recommended. We would stay again in a heartbeat. Service was superb - all the staff were very attentive throughout our stay. The live music in the basement was unexpected but top quality and was the perfect addition to our stay. Definitely 5 out of 5!
1 nacht verbleven in mei 2024
Reactie van The Hux Hotel op 6 mei 2024
Anne,Thank you so much for your wonderful review and recommendation. It means the world to us. We are glad that you enjoyed our service and the live music! We cannot wait to welcome you again,

10/10 – Uitstekend

Alison

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous staff, accommodation, area. Quirky, fun, clean hotel. Highly recommended
2 nachten verbleven in april 2024
Reactie van The Hux Hotel op 3 mei 2024
Alison, your review is music to our ears! It was a real pleasure to host you at The Hux and we hope to welcome you back very soon!

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van The Hux Hotel op 30 apr 2024
Thank you, Kelly!

8/10 – Goed

Louise

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were greeted by three staff members running out to assist us with our bags! Absolutely great first impression! Service and staff were absolutely fantastic. The venue is cute and quirky and the live music is a great touch. The rooms are quite cosy and comfortable but for a long stay with lots of luggage it can be a bit small and not much room to move. Located in a perfect position for shopping, transport and sight seeing. I would definitely return based on the greeting and goodbye we received, consistent great service and friendly staff.
5 nachten verbleven in april 2024
Reactie van The Hux Hotel op 22 apr 2024
It sounds like you had a wonderful experience! Being greeted by three staff members eager to assist you set a positive tone right from the start. The venue's cute and quirky atmosphere, along with the addition of live music, adds a special touch to your stay. However, it's fantastic that the hotel's location is convenient for shopping, transportation, and sightseeing. Your intention to return based on the consistently great service and friendly staff speaks volumes about the quality of your experience. Thank you, Louise!

10/10 – Uitstekend

Mark, Marina del Rey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I LOVED my three night stay at Hux Hotel. Such bold colors, such an intriguing design. Also a wonderful location at the southwest corner of Kensington Gardens/Hyde Park -- my favorite area to stay in London. My room had large windows looking out to the street and park. This is such a stylish place -- but you will feel comfortable even if you are not all that stylish (like me). There are a few things to know: you have to walk up a number of stairs to get to the elevator; the walls are thin, which was briefly a problem for me one of the three nights; the bathroom is very small (though lovely). All that said, I didn't mind any of that because it was so much fun to stay in such a vibrant, interesting hotel.
3 nachten verbleven in februari 2024
Reactie van The Hux Hotel op 15 apr 2024
Dear Mark,Your enthusiasm for your stay at Hux Hotel shines through brightly! It sounds like an absolute gem with its bold colors and intriguing design, perfectly complemented by its prime location near Kensington Gardens/Hyde Park. Large windows offering views of the street and park must have been a treat! It's refreshing to hear that despite a few quirks like the stairs and thin walls, the overall experience was still enjoyable. Thank you for sharing your experience, it was a real pleasure to host you at The Hux,

10/10 – Uitstekend

Helen

3 nachten verbleven in maart 2024
Reactie van The Hux Hotel op 22 apr 2024
Thank you, Helen!

6/10 – Redelijk

Nathen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For the price i paid, I feel like i should have went france and back, but the hotel was very unique, i love the taxidermy and the staff were amazing, but... not worth 250 a night, the staff did amazing with the services
1 nacht verbleven in maart 2024
Reactie van The Hux Hotel op 28 mrt 2024
Dear Nathen,Thank you for your feedback about your stay. Kindly note that our rates are based on the competition in the area and market demand; we are sorry that you felt the price you paid for Saturday stay in a fully-equipped Signature room in central London, was too high. We appreciate your lovely words about the Team, I will definitely pass it on.Warm regards,

10/10 – Uitstekend

Zelda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional property in every way; wonderful staff, prime area, a total vibe.
2 nachten verbleven in maart 2024
Reactie van The Hux Hotel op 11 mrt 2024
Zelda, thank you so much for your fantastic comment about The Hux! We cannot wait to welcome you again,

10/10 – Uitstekend

Raphael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van The Hux Hotel op 29 feb 2024
Thank you!

10/10 – Uitstekend

Jennifer

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional service. Amazing location. Quirky but very stylish design
1 nacht verbleven in februari 2024
Reactie van The Hux Hotel op 7 feb 2024
Thank you for your 5* review, we are glad you enjoyed your stay at The Hux!

10/10 – Uitstekend

michal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing Staff, small room great location
3 nachten verbleven in januari 2024
Reactie van The Hux Hotel op 26 jan 2024
Thank you, Michal! Your feedback means a lot to us,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay at the Hux
We loved our stay - super hotel, super staff, super location and the room/ suite was awesome. Will stay again!
2 nachten verbleven in januari 2024
Reactie van The Hux Hotel op 8 jan 2024
Hello!We are incredibly happy to read that everything about The Hux was superb for you. You are welcome here anytime,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van The Hux Hotel op 8 jan 2024
Thank you!

10/10 – Uitstekend

Lisa, Walnut Creek

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property did not disappoint in any way! We loved it!
3 nachten verbleven in december 2023
Reactie van The Hux Hotel op 5 jan 2024
Thank you Lisa! We cannot wait to host you again,

10/10 – Uitstekend

dan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were wonderful, receptive and informative. Would definitely stay here at the Hux again in the future. Very convenient location.
2 nachten verbleven in december 2023
Reactie van The Hux Hotel op 5 jan 2024
Hi Dan,Your recommendation means the world to us! It was a real pleasure for the Team to have you around, I will definitely pass to them your lovely comments. Take care and see you soon!

10/10 – Uitstekend

JOSEPH

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van The Hux Hotel op 22 feb 2024
Thank you, Joseph!See you soon,

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous way to end family holiday trip
From moment one, the Hux Hotel staff when out of their way to make our stay as pleasurable as possible. Even if they did nothing, the 2-bedroom suite as the perfect ending to our holiday vacation in England. The place was zazzy with highly functional and interesting appointments. The big table was perfect for a night of eating in rather than getting than losing another 100 pounds by eating out. Also location in Kensington is right across the street from Hyde Park and down the street from many fantastic restaurants and stores. And my two teenagers loved having their own room (as did their parents). Highly recommend the Hux Hotel.
1 nacht verbleven in december 2023
Reactie van The Hux Hotel op 2 jan 2024
Matthew!Thank you for your delightful feedback! We're thrilled to hear that our staff went the extra mile to ensure your stay was pleasurable, and that you enjoyed the functionality and uniqueness of our 2-bedroom suite. It's wonderful to know that the central location in Kensington and the amenities provided, including the spacious table, contributed to a memorable experience for your family. We appreciate your recommendation and hope to welcome you back to the Hux Hotel in the future!

10/10 – Uitstekend

Erik

Reisde met familie
Positief: Netheid, personeel en service
The 2 room suite with a full kitchen and a view of Kensington Gardens was wonderful for our family!
1 nacht verbleven in december 2023
Reactie van The Hux Hotel op 28 dec 2023
Thank you so much, Erik, we cannot wait to welcome your family again!

10/10 – Uitstekend

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for Kensington Gardens, Olympia and the high street. Not far from the tube station.
1 nacht verbleven in november 2023
Reactie van The Hux Hotel op 20 dec 2023
Thank you Andrew! We are glad to know that you enjoyed our location!

10/10 – Uitstekend

Laura

1 nacht verbleven in december 2023
Reactie van The Hux Hotel op 14 dec 2023
Thank you!

10/10 – Uitstekend

Cathrine

4 nachten verbleven in november 2023
Reactie van The Hux Hotel op 28 nov 2023
Thank you!

8/10 – Goed

Carl

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van The Hux Hotel op 10 nov 2023
Thank you, Carl!

10/10 – Uitstekend

Vanessa

3 nachten verbleven in november 2023
Reactie van The Hux Hotel op 6 nov 2023
Thank you!

8/10 – Goed

Steven, Palo Alto

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful staff and rooms are cute but small. They told me the room was an upgrade, it was about 8x10 ft (2.5x3.3m). It was confusing that the registration was in the bar next to the door marked for residence entry. The lift operates between floors 1 but the entrance is level 0 so you must climb stairs to get in (would be a challenge for elderly / disabled). Directly across from Hyde Park in a lovely location.
1 nacht verbleven in oktober 2023
Reactie van The Hux Hotel op 30 okt 2023
Thank you for your review. We are pleased to hear that you found our staff to be helpful and our location lovely.We're sorry to hear that you found the room size smaller than expected. We do offer a range of room sizes, all described with dimensions included. Your feedback on the check-in process is noted and we will look into ways to make it clearer for our guests.Hopefully see you again!

4/10 – Matig

Amy

1 nacht verbleven in oktober 2023
Reactie van The Hux Hotel op 25 okt 2023
Dear Amy,We are really sorry to see that you scored your stay with us at 2. We would like to apologize again that you had to be relocated due to a leak in one of our Suites. Please note the refund was processed to your account. We really wish to have an opportunity to host you in the future and show you what The Hux has to offer.Warm regards

8/10 – Goed

Archie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly staff and the property was in an excellent location. The room was incredibly small but I guess that’s what you get in this area unless you are willing to spend big. Thanks for a nice stay.
1 nacht verbleven in oktober 2023
Reactie van The Hux Hotel op 9 okt 2023
Dear Archie,Thank you for your lovely review! We are very happy that you found the Hux friendly and in an excellent location. We hope to welcome you in the future again!

10/10 – Uitstekend

Helena

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel in a great location. Our room was tiny but we didn’t mind. The reception team was super friendly and helpful.
3 nachten verbleven in oktober 2023
Reactie van The Hux Hotel op 9 okt 2023
Thank you Helena for your kind words about our Team work and the location of The Hux. It was a pleasure to host you and we hope to welcome you back soon,

8/10 – Goed

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van The Hux Hotel op 4 okt 2023
Thank you!

10/10 – Uitstekend

Sheena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a wonderful stay at the Hux Hotel! The hotel was an amazingly comfortable and modern getaway. The art and décor alone, keeps you at awe. The staff were extremely knowledgeable and friendly. The Hux is in the perfect proximity of plenty restaurants, shops, and adjacent the beautiful Kensington Gardens. I highly recommend your stay.
Reactie van The Hux Hotel op 26 sep 2023
Thank you so much for taking the time to share your lovely review of our hotel! We truly appreciate your kind words about the Team and decor, and we are delighted to read that you had a wonderful experience during your stay with us. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay!

8/10 – Goed

David

1 nacht verbleven in september 2023
Reactie van The Hux Hotel op 21 sep 2023
Thank you, David!

10/10 – Uitstekend

john

2 nachten verbleven in september 2023
Reactie van The Hux Hotel op 11 sep 2023
Thank you, John!

8/10 – Goed

Moshe

2 nachten verbleven in augustus 2023
Reactie van The Hux Hotel op 24 aug 2023
Thank you for your score!

10/10 – Uitstekend

Megan

1 nacht verbleven in juli 2023
Reactie van The Hux Hotel op 1 aug 2023
Thank you!

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything from top to bottom was immaculate. The staff could not have been more helpful before and during our stay, we stayed in the 2 bedroom suite and felt like the royalty that lives literally just outside the window - the proximity to Hyde Park was perfect!
6 nachten verbleven in juli 2023
Reactie van The Hux Hotel op 1 aug 2023
Dear Lauren,We are thrilled when reading your comment - it is wonderful that you had such a feel during your stay at The Hux, that the Team had such an impact on your stay, and that everything was immaculate.We cannot wait to welcome you and your family again!

8/10 – Goed

Vula

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van The Hux Hotel op 17 jul 2023
Thank you Vula!

10/10 – Uitstekend

stephanie

2 nachten verbleven in juli 2023
Reactie van The Hux Hotel op 14 jul 2023
Thank you!

10/10 – Uitstekend

Luke

2 nachten verbleven in juni 2023
Reactie van The Hux Hotel op 27 jun 2023
Thank you!

6/10 – Redelijk

Bernardo

Zakenreiziger
Positief: Netheid, personeel en service
The staff was very nice, and helpful, and the decor was whimsical and quite cool. There is no discernible sign on the street, you need to be buzzed in through a quite anonymous door, and go up 2 flights if narrow stairs to get to to the reception. My room, 404, while nicely designed and decorated, was incredible small, with only 3ft space between the side of the bed and the walls, and 1ft between the foot of the bed and the wall.
2 nachten verbleven in juni 2023
Reactie van The Hux Hotel op 27 jun 2023
Dear Bernardo,Thank you for the feedback about your stay with us. We are happy that you liked our Team and the decor. Our reception is indeed on the 1st floor but this will change soon and we will be welcoming our guests on the ground floor. Kindly note that all our rooms have detailed descriptions with dimensions, pictures and facilities included so our guests know what to expect when they book.We hope to have another opportunity to welcome you maybe in a higher room category next time,Warm regards

10/10 – Uitstekend

Gregory

3 nachten verbleven in juni 2023
Reactie van The Hux Hotel op 15 jun 2023
Thank you Gregory for 10 point review!See you soon,

10/10 – Uitstekend

Rebecca

1 nacht verbleven in juni 2023
Reactie van The Hux Hotel op 15 jun 2023
Thank you Rebecca!

8/10 – Goed

rebecca

1 nacht verbleven in mei 2023
Reactie van The Hux Hotel op 15 jun 2023
Thank you!

10/10 – Uitstekend

Laura

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very unique boutique hotel. The staff were super friendly and accommodating. The rooms were well decorated and maintained and the bed was very comfy. A super stop over. The bar was great fun with a chilled vibe and interesting cocktails.
1 nacht verbleven in mei 2023
Reactie van The Hux Hotel op 20 mei 2023
Dear Laura,We are delighted to read that you had a super stop over at The Hux, that the bed was comfortable and you liked decoration and our style. It was a pleasure for the Team to have you around and we hope to see you again,

10/10 – Uitstekend

Miss S

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van The Hux Hotel op 20 mei 2023
Thank you!

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in mei 2023
Reactie van The Hux Hotel op 4 mei 2023
Thank you!

8/10 – Goed

Karine

Positief: Netheid, personeel en service
6 nachten verbleven in april 2023
Reactie van The Hux Hotel op 20 mei 2023
Thank you Karine!

8/10 – Goed

Jennifer

1 nacht verbleven in april 2023
Reactie van The Hux Hotel op 28 apr 2023
Thank you, Jennifer!See you again soon,

8/10 – Goed

Stephen

1 nacht verbleven in april 2023
Reactie van The Hux Hotel op 19 apr 2023
Thank you!

10/10 – Uitstekend

Benjamin

1 nacht verbleven in maart 2023
Reactie van The Hux Hotel op 2 apr 2023
Thank you!

10/10 – Uitstekend

John

1 nacht verbleven in maart 2023
Reactie van The Hux Hotel op 2 apr 2023
Thank you!