Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 608 van 1006 beoordelingen" "
10 - Uitstekend
608
Gastenscore: 8 - Goed. 235 van 1006 beoordelingen" "
8 - Goed
235
Gastenscore: 6 - Redelijk. 92 van 1006 beoordelingen" "
6 - Redelijk
92
Gastenscore: 4 - Matig. 34 van 1006 beoordelingen" "
4 - Matig
34
Gastenscore: 2 - Ontzettend slecht. 37 van 1006 beoordelingen" "
2 - Ontzettend slecht
37
9,2/10
Netheid
8,8/10
Personeel en service
8,6/10
Voorzieningen
9,2/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Paul
Zakenreiziger
7 mrt 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader voor overnachting
Mooi, schoon en van alle gemakken voorzien.
Fijne lounge om even te drinken, eten en te werken. Echt prima. Met bus of Uber zo op het vliegveld.
Paul
1 nacht verbleven in maart 2022
8/10 – Goed
peter
Zakenreiziger
4 mrt 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
The hotel looks all new. All the confort you need for a night stay
peter
1 nacht verbleven in maart 2022
10/10 – Uitstekend
Steven
12 mei 2024
All the staff I came into contact with reception bar restaurant housekeeping excellent
Steven
1 nacht verbleven in mei 2024
8/10 – Goed
Maureen
Reisde met familie
11 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to airport. Quiet and comfortable.
Maureen
1 nacht verbleven in mei 2024
Reactie van Anurag Bisht op 12 mei 2024
Dear Maureen,Thank you so much for your feedback.We are pleased to know that you had a comfortable stay with us and liked the location of our hotel.Your feedback is highly important to us and will surely be shared with our team members.Thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
10/10 – Uitstekend
Alan
4 mei 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Alan
2 nachten verbleven in mei 2024
10/10 – Uitstekend
Patricia
1 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is probably the nicest IHG property I have stayed at for an airport hotel. It was so easy to get there from Terminal 2&3 by regular bus great food options and really nice staff. Sam who checked me in was a gem. I will most definitely be staying there again whenever I need a hotel at Heathrow.
Patricia
1 nacht verbleven in april 2024
Reactie van Anurag Bisht op 2 mei 2024
Dear Patricia,Thank you so much for your valuable feedback.We are happy to hear that you had an amazing stay with us and liked the location of our hotel.Your feedback is highly important to us and will surely be shared with our employee and our team members in which i believe you have intended to.Once again thanking you and we hope to serve you back again.Regards,Anurag BishtLobby Manager
8/10 – Goed
Margaret, Millbrook
Reisde met familie
1 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
perfect in and out location for airport stay
Margaret
1 nacht verbleven in april 2024
Reactie van Anurag Bisht op 1 mei 2024
Dear Margaret,Thank you so much for your feedback.We are happy to hear that you liked the location of our hotel and had a perfect stay with us.Your feedback is highly important to us and will surely be shared with our team members.Thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager
8/10 – Goed
William
1 mei 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
William
2 nachten verbleven in april 2024
10/10 – Uitstekend
Matthew
Reisde met familie
29 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
Matthew
1 nacht verbleven in april 2024
Reactie van Shalu op 29 apr 2024
Dear Matthew, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Lorne
28 apr 2024
Positief: Netheid, personeel en service
Lorne
1 nacht verbleven in april 2024
10/10 – Uitstekend
Michelle J., SUNLAND
22 apr 2024
Positief: Staat van de accommodatie en faciliteiten
Good stay, clean and staff are friendly
Michelle J.
3 nachten verbleven in april 2024
Reactie van Anurag Bisht op 22 apr 2024
Dear Michelle,Thank you so much for your valuable feedback.We are happy to hear that you had a great stay with us and liked the cleanliness and the friendliness of our team members.Your feedback is highly important to us and will surely be shared with our team members in which i believe you have intended to.Once again thanking you and hoping to welcome you back again.Regards,Anurag BishtLobby Manager
10/10 – Uitstekend
Miguel
Reisde met partner, Reisde met familie en kleine kinderen
18 apr 2024
Positief: Netheid
No stores inside the property
Miguel
1 nacht verbleven in april 2024
Reactie van Shalu op 18 apr 2024
Dear Miguel, Thank you for staying with us and for taking the time to share your valuable feedback. We use feedback such as yours to continuously improve our service to ensure every Guest is well looked after.We very much hope to welcome you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Marsha, Woodstock
Reisde met familie
17 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean spacious room with fabulous buffet breakfast, best I’ve had from Holiday Inn and for our ten days in Europe!
Marsha
1 nacht verbleven in april 2024
Reactie van Shalu op 18 apr 2024
Dear Marsha, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay and thrilled to hear that you thoroughly enjoyed our breakfast buffet selection. Your feedback will be shared with our Food and Beverage team who will be just as happy as I am to hear such positive feedback.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
6/10 – Redelijk
Balraj
16 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Shuttle doesn’t have option for terminal 2. Breakfast is good and rooms are clean but long hallways
Balraj
1 nacht verbleven in april 2024
Reactie van Shalu op 17 apr 2024
Dear Balraj, Thank you for staying with us and for taking the time to share your valuable feedback. I am so happy to read that you enjoyed our breakfast buffet selection. I will be sure to pass your comments onto our Food and Beverage team.In regards to your comment about the Hotel Hoppa shuttle bus, it travels to T2 & T3 which is clearly highlighted on the poster in the main lobby. Information regarding this can also be accessed via our Front Desk team who will be more than happy to assist.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Courtney
12 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the convenience and the dinner and breakfast was amazing with lots of choices
Courtney
1 nacht verbleven in april 2024
Reactie van Anurag Bisht op 12 apr 2024
Dear Courtney,Thank you so much for your valuable feedback.We are happy to hear that you had an amazing stay with us and liked the food at our restaurant.Your feedback is important to us and will surely be shared with our team members.Thanking you once again and hoping to serve you back again.Regards,Anurag BishtLobby Manager
8/10 – Goed
Jonathan
11 apr 2024
Positief: Netheid
Ok
Jonathan
1 nacht verbleven in maart 2024
8/10 – Goed
Fatima
Zakenreiziger, Reisde met familie
10 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The stay was comfortable, and what I liked most was the cleanliness. This is important to me, but the worst thing is the room service, as no one answers me. Phone if we needed anything. In addition, when we arrived the room was not ready
Fatima
2 nachten verbleven in april 2024
Reactie van Shalu op 11 apr 2024
Dear Fatima, Thank you for staying with us and for taking the time to share your valuable feedback. It is great to see that your stay was comfortable, I am disappointed however to hear that our Room Service team did not answer your phone. Your comments have been shared with our Food and Beverage team to ensure that the phone is constantly manned to answer incoming calls.We thank you once again for your valuable feedback and we very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Kamalpreet
Reisde met familie
7 apr 2024
Positief: Voorzieningen
Very comfortable stay. Everything was clean and I would definitely stay here again!
Kamalpreet
3 nachten verbleven in maart 2024
Reactie van Anurag Bisht op 9 apr 2024
Dear Kamalpreet,Thank you so much for your valuable feedback.We are happy to hear that you had a comfortable stay with us and liked the cleanliness of our hotel.Your feedback is important to us and will definitely be shared with our team members.Once again thanking you and hoping to welcome you back again.Regards,Anurag BishtLobby Manager
8/10 – Goed
John, Borger
19 mrt 2024
Positief: Netheid
John
7 nachten verbleven in maart 2024
10/10 – Uitstekend
MARICAR
Reisde met familie
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and updated. Family room has plenty of space.
MARICAR
1 nacht verbleven in maart 2024
Reactie van Shalu op 18 mrt 2024
Dear Maricar, Thank you for staying with us and for taking the time to share your valuable feedback. It is wonderful to read that the room was comfortable and convenient for you and your family.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Sebastian
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a lovely experience.
Sebastian
1 nacht verbleven in maart 2024
Reactie van Shalu op 18 mrt 2024
Dear Sebastian, Thank you for staying with us and for taking the time to share your valuable feedback. I am pleased to hear that your overall stay was a lovely experience.Your positive feedback will be shared amongst all of our colleagues. We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Carole
Reisde met partner
10 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for a short stay. Good size clean rooms, comfortable bed and lovely choice of food for breakfast.
Carole
1 nacht verbleven in maart 2024
4/10 – Matig
Ian
Reisde met partner
8 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Check in and car parking couldn’t have been more difficult. Location great , bar staff very helpful and great service. Check out ok.
Ian
1 nacht verbleven in maart 2024
Reactie van Shalu op 9 mrt 2024
Dear Ian, Thank you for staying with us and for taking the time to provide your valuable feedback.I am sorry to read that you found the check in experience difficult. Your comments have been shared with our Front Desk team to ensure that all of our Guest's are given a warm welcome upon arrival.Despite this, it is wonderful to see that our teams provided great customer service in the Bar, your compliments will be shared with all.We very much look forward to welcoming you back with us soon should your travels bring you to London Heathrow.Kind regards,ShaluLobby Manager
10/10 – Uitstekend
Alison, Vancouver
Reisde met familie
7 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are always friendly. Great food options, and bar.
Alison
1 nacht verbleven in maart 2024
Reactie van Shalu op 8 mrt 2024
Dear Alison, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to read that our teams are always friendly, this will be shared with all. Your positive comments regarding the food options will also be shared with our Food and Beverage team.We very much look forward to welcoming you back with us soon.Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Mary
Reisde met familie
6 mrt 2024
Loved proximity to airport, very clean, friendly staff and nice common spaces (bars, restaurant)
Mary
1 nacht verbleven in maart 2024
Reactie van Shalu op 7 mrt 2024
Dear Mary, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had an excellent stay and found the location and facilities of our Hotel convenient for your travels.Your compliments regarding our friendly teams will be shared with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Suzanne
4 mrt 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Friendly staff clean
Suzanne
3 nachten verbleven in maart 2024
Reactie van Shalu op 4 mrt 2024
Dear Suzanne, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay. Your compliments regarding our friendly team members will be shared with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Timothy
Reisde met partner
29 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel was very clean and the staff were amazing.the room was very comfortable and the bathroom was like a spa we will be staying again in 2025
Timothy
1 nacht verbleven in februari 2024
Reactie van Shalu op 29 feb 2024
Dear Timothy,Thank you for taking the time to tell us about your experience at Holiday Inn Heathrow Bath Road. I am thrilled to read that everything was excellent during your stay and that the room and facilities of our Hotel were convenient for your travels.Your positive feedback will be shared with all.We very much look forward to welcoming you back with us in 2025.Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Amro
17 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best reasonable price
Amro
1 nacht verbleven in januari 2024
Reactie van Anurag Bisht op 17 feb 2024
Dear Amro,Thank you so much for your valuable feedback.We are pleased to know that you enjoyed your trip and had a comfortable stay.Your feedback shall surely be shared with our team. Thank you and hope to welcome you back again.Regards,Anurag BishtLobby Manager
10/10 – Uitstekend
Abdul
Reisde met familie
11 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good Customer service
Abdul
1 nacht verbleven in februari 2024
Reactie van Shalu op 11 feb 2024
Dear Abdul, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Carlos
Reisde met familie
10 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and easy access to the airport. Left my cell phone there and the amazing staff helped me ship it home very quickly.
Carlos
1 nacht verbleven in januari 2024
Reactie van Shalu op 10 feb 2024
Dear Carlos, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay and that our teams could be of help in returning your mobile phone to you. I will be sharing your feedback with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
8/10 – Goed
Maria
5 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Maria
2 nachten verbleven in februari 2024
10/10 – Uitstekend
LA-KEISHA
Reisde met partner
27 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very courteous. The room was clean and the bed was very comfortable. The premises was very clean and inviting. The restaurant's menu offered variety. The shuttle to the airport was very convenient.
LA-KEISHA
1 nacht verbleven in december 2023
Reactie van Shalu op 29 jan 2024
Dear La-Keisha, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to see that the room was to your liking and comfortable.Your kind feedback will surely be shared with the entire team.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
8/10 – Goed
Cindy, Miami
Reisde met familie
26 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful. Close to the airport, good if you have an early flight.
Cindy
2 nachten verbleven in januari 2024
Reactie van Shalu op 26 jan 2024
Dear Cindy, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay.Your compliments regarding the teams being very helpful will be shared with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Marilou
Reisde met familie
21 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
Good location to the airport. Clean , good view, can see the plane taking off from our room , spacious room. With sofa bed, good service . With Dove shampoo and body wash, need to bring your own conditioner. Bathroom trash can very small.
Good restaurants on the site.
Marilou
1 nacht verbleven in januari 2024
Reactie van Shalu op 22 jan 2024
Dear Marilou, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to read that the room was to your liking and you found the location of our Hotel convenient for your travels.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
EMMA SYLVIA
19 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
EMMA SYLVIA
1 nacht verbleven in januari 2024
4/10 – Matig
Ellen
Reisde met partner
19 jan 2024
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and quick checkin from professional front desk staff, pretty good restaurant, very good breakfast. Room was pretty bad with a lingering bad odor, no amenities, no hairdryer. Room wasn't particularly clean. Good location for early flight out of Heathrow.
Ellen
1 nacht verbleven in januari 2024
Reactie van Shalu op 22 jan 2024
Dear Ellen, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to read that our Front Desk team was professional and friendly with a quick check in experience. I will surely share your positive feedback with the entire team.I am sorry to see that you room was not up to your standards. I will be sharing your comments with our Housekeeping team to ensure that the team are thoroughly checking the rooms before being allocated to arriving Guests. Please note the hairdryer is kept in the wardrobe in a pouch.We thank you once again for your feedback and we hope to welcome you back with us soon. Kind Regards, Shalu Lobby Manager
8/10 – Goed
Geverifieerde reiziger
17 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in januari 2024
10/10 – Uitstekend
Peter
13 jan 2024
Peter
1 nacht verbleven in januari 2024
10/10 – Uitstekend
Duncan
11 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
Duncan
1 nacht verbleven in januari 2024
Reactie van Shalu op 11 jan 2024
Dear Duncan, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had a great stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
2/10 – Ontzettend slecht
SI
10 jan 2024
SI
1 nacht verbleven in januari 2024
10/10 – Uitstekend
Di
8 jan 2024
Positief: Voorzieningen
Beds were comfortable but never did understand the heating/cooling system
Di
1 nacht verbleven in januari 2024
Reactie van Shalu op 9 jan 2024
Dear Di, Thank you for staying with us and for taking the time to share your valuable feedback. I am pleased to read that you found the bed comfortable.I am sorry to hear that you found our heating/cooling system difficult to use. Please be assured that our Maintenance team are always on hand to be of assistance if required.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Olive
Reisde met familie
8 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend away
My husband and i enjoyed our stay at the Holiday Inn very much. We found all the staff extremely kind and helpful. It has been the second time we have stayed there and we would stay there again and recommend it to anyone.
Olive
1 nacht verbleven in december 2023
Reactie van Shalu op 9 jan 2024
Dear Olive, Thank you for staying with us and for taking the time to share your valuable feedback. I am pleased to read that you and your husband enjoyed your stay and that you would recommend our Hotel to others.Your kind feedback regarding our teams being kind and helpful will be shared with all of our colleagues.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Anthony
Reisde met familie
6 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nice place to stay at airport!
The hotel is very clean! The staff in food and beverage as well as check in are incredible ! So friendly ! Lost my hat and they actually found it ! A lot of hotels with past experiences never recovered a lost item! Great hotel !
Anthony
1 nacht verbleven in januari 2024
Reactie van Shalu op 8 jan 2024
Dear Anthony, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay and that our teams were very helpful in recovering your lost hat. I will be sharing your kind feedback with all.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager
10/10 – Uitstekend
Shaun
6 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Shaun
1 nacht verbleven in december 2023
10/10 – Uitstekend
Peter
5 jan 2024
Peter
1 nacht verbleven in december 2023
8/10 – Goed
John
Reisde met familie
5 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
John
1 nacht verbleven in december 2023
6/10 – Redelijk
Rosina
Reisde met familie
4 jan 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Escojan otro hotel
La amabilidad del personal de recepción es totalmente ausente la habitación se pide para 4 personas y hacen un corral con dos sofás como fue habitación de rewards nos dieron la peor ubicada, subes por el único elevador que sirve y sales en la han 100 y te dan la 161.
Rosina
1 nacht verbleven in januari 2024
10/10 – Uitstekend
Robert
Reisde met familie
3 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Robert
1 nacht verbleven in december 2023
6/10 – Redelijk
Maria
3 jan 2024
Maria
1 nacht verbleven in januari 2024
10/10 – Uitstekend
shahla
Reisde met familie
2 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten