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Beoordelingen van Astor Museum Inn Hostel

2 out of 5
Astor Museum Inn Hostel
27 Montague Street, London, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 26 van 63 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 63 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 63 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 63 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 63 beoordelingen" "

7,8/10

Netheid

8,6/10

Personeel en service

7,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

YING JU

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hostel is right next to the British Museum, and close to many of the popular tourist sites. The staff is really helpful and friendly. I’ll definitely stay there again when I visit London in the future.
5 nachten verbleven in mei 2024
Reactie van Astor op 19 mei 2024
Thank you so much for your review, we hope you had a good stay and it was lovely meeting you!

10/10 – Uitstekend

WANJI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were kind, the room was clean, and the bathroom was the cleanest, so I really liked it. And the best part of all is that it's close to the British Museum, so I loved it because it's a hostel in a good location!! If I visit London again, I will stay again. Thanks to you guys, I made good memories in this hostel!
5 nachten verbleven in mei 2024
Reactie van Astor op 17 mei 2024
Thank you for such a lovely review, hopefully see you next time you are back in London. :)

10/10 – Uitstekend

Olha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing staff. Everyone does their job well: receptionists were helpful and friendly, sheets and toilets were probably the cleanest I've ever seen in hostels. Super satisfied with my stay. Thank you guys!
1 nacht verbleven in mei 2024
Reactie van Cassie op 17 mei 2024
Thanks for such a wonderful review, was a pleasure hosting you here at Astor Museum,Hopefully see you again next time you are in London :)

10/10 – Uitstekend

Hardik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Its nice
1 nacht verbleven in mei 2024
Reactie van Cassie op 7 mei 2024
Thankyou for the 5 stars ,it was a pleasure hosting you here at Astor Museum. See you next time you're in London.

8/10 – Goed

Oktay

4 nachten verbleven in januari 2024
Reactie van Astor op 23 jan 2024
Hi there Oktay! Thank you for the review. We look forward to having you here again!

10/10 – Uitstekend

Nerissa

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable, great area, lots of things to do.
4 nachten verbleven in oktober 2023
Reactie van Astor op 11 okt 2023
HI there! Thanks so much for staying with us, glad you had a wonderful time!

10/10 – Uitstekend

Aida

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Astor op 11 okt 2023
Thanks so much for staying at our hostel, look forward to having you here again!

2/10 – Ontzettend slecht

Stuart

Zakenreiziger, Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Good: - The room was a good size with simple furnishing, true to pictures - Showers are a good size but see below. - There is a phone which directly connects to the main building reception. Bad - The rooms and the stairs are not soundproof at all. Noise resonates a lot. - The doors are all heavy but the closing mechanism is very hard, and thus when they close they always bang loudly. The main house seemed to have dampened mechanisms. - You wouldn't expect to need a notice to remind guests, yet other guests feel it is acceptable to make a lot of noise after 11pm, ignoring that other guests might be trying to sleep. - Room 1 is right next to the external door, which is where we were, so the lack of soundproofing, selfish guests, poor door mechanisms, and noisy stairs, meant we got very little sleep. - We complained at 1:30am and there was some respite, but the noise continued through the night. - There is no internal door lock - it has been removed. - Despite room amenities listing a shower/toilet, it is in fact shared. There were 3 showers and 2 toilets on our floor and the one below. The problem with older buildings is you have to make the effort for them to be hospitable for sleeping. Astor hasn't, and thus the experience is terrible. Sorry.
1 nacht verbleven in september 2023
Reactie van Astor op 11 okt 2023
thank you so much for your feedback we are gonna make everything is in our hands to make better the astor experience for everyone. :)

8/10 – Goed

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reception team were great and on it when we left something behind by mistake
1 nacht verbleven in september 2023
Reactie van Astor op 27 sep 2023
Hello there! Thank you for taking the time to leave us a review! We are happy to hear we could help retrieving your forgotten items.

8/10 – Goed

Maria Vilma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
price is reasonable, the staff were nice, accessible to train station, also there's a nearby park and museum:)
1 nacht verbleven in augustus 2023
Reactie van Astor op 27 sep 2023
Hello! Thank you for leaving us such an amazing review! We are incredible pleased with your high satisfaction regarding our hostel. Hopefully, we will get the pleasure of hosting you again soon.

10/10 – Uitstekend

steven, cerritos

1 nacht verbleven in maart 2023
Reactie van Astor op 27 sep 2023
Thank you for rating us 5 out of 5!

8/10 – Goed

Hung

1 nacht verbleven in augustus 2023
Reactie van Astor op 27 sep 2023
Thank you for taking the time to rate your stay with us!

10/10 – Uitstekend

Miss Lianne

1 nacht verbleven in juli 2023
Reactie van Holly op 20 jul 2023
Thank you so much for your review! Hopefully see you again soon!

8/10 – Goed

Kerryn

Great central safe location with very friendly hostel staff
1 nacht verbleven in juli 2023
Reactie van Holly op 20 jul 2023
Thank you so much for the great review! Hopefully see you again soon!

10/10 – Uitstekend

AYAKO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great walking distance to many city attractions, perfect access to most of area by bus (less than 5 mins walk to closest bus stop - connects to major area in London) or metro (less than 10 mins walk to Holborn). Clean and tidy room and bathroom - friendly supportive staff member through out the stay! One thing would be the staircase you have to use if you are staying at the upper floor - and have heavy luggage. Will definitely stay again for next trip.
4 nachten verbleven in juni 2023
Reactie van Holly op 20 jul 2023
Thank you so much for the amazing review! Our location is fab and your kind words really mean a lot to our staff! Hopefully see you again in the near future. :-)

8/10 – Goed

Saleh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mr . Saleh Ahmec
1 nacht verbleven in juni 2023
Reactie van Holly op 20 jul 2023
Thank you so much for your great review!

8/10 – Goed

Ricardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Limpeza impecável e atendimento na Recepção incrível. o Que pode melhorar são os lockers, que são barulhentos ao arrastarem no chão. Mas tive uma boa estadia.
3 nachten verbleven in mei 2023
Reactie van Holly op 20 jul 2023
Thank you so much for your review! We are glad you enoyed your stay. The lockers are something we are working on as have new management. Hopefully will be improved in time for your next stay!

8/10 – Goed

Taelor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were helpful and friendly. Bathrooms clean.
1 nacht verbleven in april 2023

4/10 – Matig

ANTOINE

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Décevant
Les photos sont assez loin de la réalité. Les parties communes ne sont pas très propres avec beaucoup de bricolage maison. Les chambres sont plus petites que sur les photos. Attention il se peut que vous alliez dans l’annexe de l’hôtel qui est un bâtiment à 2 min à pied mais dans lequel il n’y a pas de cuisine, lounge, et qui est moins bien entretenu. Seule la localisation en vaut le coup
4 nachten verbleven in maart 2023
Reactie van TA op 9 apr 2023
Hi there,thank you for your review, Sorry to hear you didnt enjoy your stay. The second building or as we call it is the annexe is located a very short walk away and houses our basic dorm rooms hence why they are at a cheaper price as they only have the basics. As with all older London Buildings we are limited to what we can do regarding the restructure and maintenance due to preserving the integrity of the buildings and I agree we have an amazing location! I'd like to thank you on your feed back and hopefully we can work on the things you have mentioned to improve future stays, Happy travels.regards,Team Astor

2/10 – Ontzettend slecht

Sara

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location but that is as far as that goes! I have been in more than a dozen hostels and this has been the worst in terms of noise which is obviously expected but not to that level! Had to leave at midnight!

10/10 – Uitstekend

Sunggu

1 nacht verbleven in december 2022

10/10 – Uitstekend

Anita

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2022

6/10 – Redelijk

chantal

Reisde met een groep
Negatief: Netheid
Manque de propreté, j ai couché 2 nuit et je n ai osé prendre une douche 😳 donc je vous conseille 2 nuit gros max

8/10 – Goed

Ye Ryeong

Positief: Personeel en service, staat van de accommodatie en faciliteiten
15인 혼성 도미토리를 이용했습니다. 3층 침대 5개가 있었고 저는 다행히 2층으로 배당 됐습니다. 침대별 커튼이 없어서 그 점이 조금 아쉬웠습니다.
6 nachten verbleven in november 2022

10/10 – Uitstekend

Sergio

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2022

6/10 – Redelijk

Melle

Positief: Personeel en service
It's more than okay for the price and location.
1 nacht verbleven in oktober 2022

8/10 – Goed

Yuk Lan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location to restaurants & British Museum
Only stayed for one night with limited actual experiences.
1 nacht verbleven in oktober 2022

8/10 – Goed

Grégoire

1 nacht verbleven in september 2022

2/10 – Ontzettend slecht

JAE WON

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
유럽여행중 최악의 호스텔
모든게 너무 불편합니다. 비좁은 통로와 샤워 및 화장실 시설들 엘리베이터 없음 타월은 한장마다 렌탈비가 있음 머리맡 전원 아울렛은 접촉불량이며, 그위에서 먼지가 엄청나게 떨어짐 방에 있는 세면대, 화장실 세면대 근처 전원 아울렛이 없어 헤어 드라이하기 매우 불편함 free luggage storage라고 써있지만, 2파운드를 받음 리셉션은 매우 냉소적이며, 대체적으로 응대가 불친절함 비슷한 위치와 가격을 원한다면 제너레이터 런던으로 가는게 합리적임
4 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor sleeping
Rude customer service plus poor sleeping since people in the shared 10 ppl room were coming and going, talking etc all the time. Rooms in 3 floors, but not toilets/showers on every floor.
1 nacht verbleven in september 2022

10/10 – Uitstekend

Albert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hostel met every expectation I had for my trip! The rooms are fine if you don't mind sharing with others, there are plenty of services at you disposition if needed and the building is super close to some attractions such as the British Museum and Trafalgar Square. The staff is lovely, and with a bit of chance you'll meet some great people!
3 nachten verbleven in augustus 2022
Reactie van Astor Museum Crew op 26 aug 2022
Hi!! We are so happy you enjoyed your stay with us.Thank you so much for your review!!Hope to see you again soonCheers!

6/10 – Redelijk

Ghislain

Positief: Netheid, personeel en service
Negatief: Voorzieningen
2 nachten verbleven in augustus 2022

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Cheap hostel!
You get what you pay.
1 nacht verbleven in juli 2022

6/10 – Redelijk

Mubarak

Ok
2 nachten verbleven in juli 2022

8/10 – Goed

Cristiane

Positief: Personeel en service, voorzieningen
Very welcoming
2 nachten verbleven in juli 2022

6/10 – Redelijk

Calman

Negatief: Netheid
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Miho

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022

6/10 – Redelijk

JIAN

Positief: Netheid, personeel en service
Close to bus stops. No private space. It is hard to get help from the hostel.
5 nachten verbleven in mei 2022

10/10 – Uitstekend

Emil

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

8/10 – Goed

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2022

8/10 – Goed

Michael

Positief: Netheid, personeel en service
Great location but lacking in many ways
Stayed in the dorm that is not near the main building. Not a worthy common area. Staff very competent. Too bad they do not have a better facility to work for.
3 nachten verbleven in april 2022

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reasonable price and just right for an overnight stay
1 nacht verbleven in april 2022

6/10 – Redelijk

Vanessa, Calgary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was my first time in a hostel and I felt very uncomfortable sleeping with 5 more strangers. I would not do it again. However, this is a personal experience, not much related to the hostel.
1 nacht verbleven in april 2022

10/10 – Uitstekend

Sosuke

1 nacht verbleven in maart 2022

8/10 – Goed

Johan

1 nacht verbleven in maart 2022

8/10 – Goed

Charles

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Bien mais peu mieux faire
Super séjour dans l'hôtel mais le lits m'a donné un bon mal de dos, et la propreté laissait à désirer. Sinon rapport qualité prix localisation -> incroyable
3 nachten verbleven in maart 2022

8/10 – Goed

Gabor

1 nacht verbleven in februari 2022

8/10 – Goed

Gabor

1 nacht verbleven in februari 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fab place to stay
Stayed here for a solo trip to London. Staff were really welcoming and friendly. I felt safe the whole time and it was very close to the centre. Would definitely come back here!
2 nachten verbleven in december 2021
Reactie van Astor op 12 jan 2022
Thank you for staying with us! So glad you enjoyed your time here. We will send your feedback to the right people. Hope to see you again!

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Helpful staff. Good size dorm. Common room & kitchen.
1 nacht verbleven in december 2021
Reactie van Astor op 12 jan 2022
Thank you for your feedback! We are glad you enjoyed your stay with us. Come by next time you are in London!