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Beoordelingen van Althoff St. James's Hotel & Club London

5 out of 5
Althoff St. James's Hotel & Club London
7-8 Park Place, St. James's, London, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 412 van 650 beoordelingen" "
Gastenscore: 8 - Goed. 159 van 650 beoordelingen" "
Gastenscore: 6 - Redelijk. 35 van 650 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 650 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 650 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Mara

1 nacht verbleven in oktober 2023
Reactie van Aun op 6 nov 2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience you had. I would really appreciate if you could please provide more details of inconvenience. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles was goed precies de services die je hoort te krijgen voor je geld
4 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer goed hotel met vriendelijk personeel op een goede locatie van bijvoorbeeld Buckingham Palace op 5 minuten loopafstand en de beroemde winkelstraat Bondstreet op 5 minuten lopen. Ook worden de kamers twee keer per dag opgeruimd en voorzien van schone handdoeken. Echt een aanrader
5 nachten verbleven in december 2018
Reactie van The St James's team op 31 dec 2018
Good morning, Thank you for choosing the St James's Hotel and Club and for your positive feedback We look forward to welcoming you back Kindest regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lekker centraal Kleine lounge Prima kamer Ontbijt prijzig
1 nacht verbleven in december 2018
Reactie van The St James's team op 27 dec 2018
Good afternoon, Thank you for choosing the St James's Hotel and Club We look forward to welcoming you back

6/10 – Redelijk

JEROEN J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location great, atmosphere great, quality less.
On arrival I got a room on the same floor as the reception. (2nd) the room appeared to be an upgrade which was much appreciated. The receptionist showed the room. Upon entering the room, the room had a smell, not nice. First the receptionist told me it was a kind of perfume being sprayed in the room. I mentioned my wife would not like it (she would arrive later that week). The smell was sewage. So later that evening moved to a better room on the 6th floor. Again cannot argue the space. When I later that week I wanted to take a bath, the bath was not working. They advised to take a bath, after the bath call reception and they would drain the water. All together not a service you expect for a pricy hotel. Again people are friendly, but the empathy level was low. I had not seen my wife for two weeks and wanted no worries on my head, that was the reason to book a more expensive hotel in London. This was the last time there.
4 nachten verbleven in december 2018
Reactie van The St James's team op 29 dec 2018
Dear Mr Jeroen J, Thank you for choosing the St James's Hotel and Club We are sorry to read about your experience while staying with us. Please kindly note that this has been notified to our manager to investigate Feel free to contact us directly if you have any question We look forward to welcoming you back Kindest regards,

6/10 – Redelijk

Rob, Eindhoven

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Ik had inclusief ontbijt En ze wou laten betalen Onzin

10/10 – Uitstekend

Sandra, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super lokatie
Het hotel is niet heel groot, wat echt zijn charmes heeft. Het personeel is zeer voorkomend en meedenkend. De lokatie is echter het allerbelangrijkste, bijna alles is op loopafstand. Buckingham Palace via de achteruitgang al op zo'n 500 meter. Trafalgar Square, Harrods, Greenpark etc. allemaal op loopafstand. Een klein minpuntje: de douche in onze kamer gaf geen koud water, alleen maar gloeiend heet. Daarom moesten we 's ochtends vroeg al om 08.30 uur met onze spullen over de gang heen sjouwen naar een andere kamer. Men heeft wel excuses aangeboden, maar we kregen niet een kleine attentie aangeboden. Ons drankje van de minibar (een cola) moesten we gewoon afrekenen. Een klein gebaar was wel aardig geweest... gezien de kosten van het hotel!

6/10 – Redelijk

Marcel, Amsterdam

St James's Hotel & Club
Kleine kamers, beperkte keuze bij ontbijt in vergelijking met eerder bezochte hotels in Londen in de 5-sterren klasse.

10/10 – Uitstekend

Arno, Hoogstraten, België

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Klein chique hotel hartje londern
Het hotel is rustig gelegen in een zijstraat van St James street in de buurt van Picadilly Circus. Zeer goede service een mooie luxe kamers. Echt een aanrader voor mensen die op zoek zijn naar luxe en sfeer.

8/10 – Goed

James, Salisbury

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5-star service in basic four star premises. Grand entrance and public spaces. Bathrooms great but beds disappointing
1 nacht verbleven in mei 2024
Reactie van Aun op 12 mei 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to rectify the situation. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Mary, Madison

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Aun op 17 mei 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

2/10 – Ontzettend slecht

NUSHA

1 nacht verbleven in april 2024
Reactie van Aun op 17 mei 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. However, due to low availability we were not able to provide you with room on higher floor. We hope to welcome you back and be able to provide better service so we can meet the expectations.Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Yinghui

Positief: Voorzieningen
Perfect location,small but elegant，good service
4 nachten verbleven in april 2024
Reactie van Aun op 22 apr 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

donna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was wonderful!! Great service , pretty amenities and perfect location.
4 nachten verbleven in april 2024
Reactie van Aun op 22 apr 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 – Redelijk

Tobias

4 nachten verbleven in april 2024
Reactie van Aun op 12 mei 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience you had during your stay. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very accommodating
2 nachten verbleven in april 2024
Reactie van Aun op 9 apr 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

suman, New Providence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful service , beautiful hotel , truly a hidden gem , fantastic location. ! Felt like royalty whilst staying there , can’t wait to visit again !
6 nachten verbleven in maart 2024
Reactie van Aun op 1 apr 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Katarina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Aun op 15 apr 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Janis Gardner

5 nachten verbleven in maart 2024
Reactie van Aun op 9 apr 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 – Redelijk

Avedis

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
We had 2 horrible nights of sleep as the AC wasn’t functioning properly or at all the second day and they had no one to fix it until the next day… unacceptable. They sent us a bottle of Prosecco to appease the situation but didn’t care to ask if we drink or not… also unacceptable. We left it there.
3 nachten verbleven in maart 2024
Reactie van Aun op 14 mrt 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We hope to welcome you back and be able to provide better service so we can meet the expectations.Please do contact us if you wish to stay with us again and we will ensure to make mends.Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Stephen

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice small luxury hotel
2 nachten verbleven in maart 2024
Reactie van Aun op 8 mrt 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Ana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect option in the area. Staff are courteous, overall great service. Plenty of shopping and dining options around.
1 nacht verbleven in maart 2024
Reactie van Aun op 11 mrt 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

JEONG A, Brooklyn

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A small but very nice & cozy room with large bathroom with 2 sinks & bath tube. However the room is facing the street, even though it is on a dead end street, every morning, i hear truck noise which woke me up. Wish the furnitures were smaller for the scale of the room so there is a little more room to walk around. Amazing location.
3 nachten verbleven in februari 2024
Reactie van Aun op 26 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as the size of the rooms are standard. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Lesley

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Mum and Daughter break.
Fab location. Super friendly staff really lovely. Rooms very comfortable with lovely high beds.
2 nachten verbleven in februari 2024
Reactie van Aun op 26 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Paul

1 nacht verbleven in februari 2024
Reactie van Aun op 27 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Jeannette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes Hotel, sauber und sehr freundliches Personal. Wir haben uns sehr wohl gefühlt und kommen gerne wieder.
2 nachten verbleven in februari 2024
Reactie van Aun op 26 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van A op 23 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 – Redelijk

Russell

Reisde met familie
Positief: Netheid
Location very good. Charged extra for twin beds when the room was the same as double bed. Expensive for what was on offer. Breakfast expensive for just a croissant and a tea.
2 nachten verbleven in februari 2024
Reactie van Aun op 22 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as the charges were from upgrade from Superior to Deluxe room. Unfortunately, we are unable to provide twin beds in Superior room. Regarding breakfast, i will pass the comments to the relevant team. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 – Goed

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location of a boutique, quiet and high class
Great quiet location in centre of london. High standards of furniture and tidy/cleaniness. Can’t fault the service. Only thing that means I wouldn’t give 5 star is the fire alarm went off at 7:30 as a false alarm on Sunday morning. No their fault, but a note to say sorry and maybe an offer of a complimentary coffee or something would have been nice.
1 nacht verbleven in februari 2024
Reactie van Aun op 19 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience due to fire alarm. Please do contact us directly for your future stay and we would certainly take good care of you. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Patrice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Aun op 19 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 – Redelijk

James

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Aun op 20 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience during your stay. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Royal for a day!
Indeed a five star hotel.
1 nacht verbleven in februari 2024
Reactie van Aun op 13 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Ronald

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Aun op 9 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Dorcas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
3 Nights were perfect for short stay great cosy hotel. Close to many amenities and clean neighbourhood.
2 nachten verbleven in februari 2024
Reactie van Aun op 8 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Crister

1 nacht verbleven in februari 2024
Reactie van Aun op 8 feb 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Daniel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Aun op 31 jan 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

LIONEL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Aun op 22 jan 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 – Goed

Daniela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Aun op 17 jan 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Dean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend
5 nachten verbleven in december 2023
Reactie van Aun op 8 jan 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 – Goed

Hans

2 nachten verbleven in december 2023
Reactie van Aun op 8 jan 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Kaihang

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service great location
Arrived on Christmas Eve and received warm welcome. We travelled with our daughter and she was delighted to find a stuffed Christmas stocking in the room filled with chocolates and cookies. Services are very good and so is breakfast. Location is great walking distance to shopping districts and theatres.
6 nachten verbleven in december 2023
Reactie van Aun op 2 jan 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Christmas lights
Lovely quiet boutique hotel just around the corner from the Ritz in Mayfair. Came for the London Christmas lights and weren’t disappointed. The restaurant and bar are top notch. My husband said it was the best Vesper Martini he ever had. Staff were helpful and courteous. No internet TV, but otherwise well appointed room.
4 nachten verbleven in december 2023
Reactie van Aun op 2 jan 2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Michelle

1 nacht verbleven in december 2023
Reactie van Aun op 19 dec 2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Michelle

3 nachten verbleven in december 2023
Reactie van Aun op 11 dec 2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 – Redelijk

André

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Le personnel de l’hôtel est très avenant. La chambre était petite mais suffisant pour un week-end. La situation est top, cependant nous avons très froid pendant les 2 nuits dans la chambre. Nous l’avons signalé à la réception, cependant rien n’a changé.
2 nachten verbleven in december 2023
Reactie van Aun op 5 dec 2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to ensure it should not happen again. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, comfort kamer
Overpriced
Poor service, breakfast is not of a high quality with respect to the price. Management and people is not of high standard either. Overpriced.
4 nachten verbleven in november 2023
Reactie van Aun op 20 nov 2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We hope to welcome you back and be able to provide better service so we can meet the expectations.Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

ADAM

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Aun op 16 nov 2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 – Goed

Kevin, Canmore

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Great location but the bathroom is a problem. It has a tub with a half door to use for a shower. I am familiar with them but this door seems too small. The first shower ended up with a lot of water on the floor. The next time I was very careful with the door placement and stood as close to the front as I could. Still had to mop the floor. Didn’t use the shower my last day. Need a different door or shower head.
3 nachten verbleven in oktober 2023
Reactie van Aun op 2 nov 2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to get it fixed. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

Gloria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Aun op 1 nov 2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 – Uitstekend

lars

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Aun op 23 okt 2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager