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Beoordelingen van Relax Inn

2.5 out of 5
Relax Inn
200 South Shackleford Road, Little Rock, AR

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 54 van 324 beoordelingen" "
Gastenscore: 8 - Goed. 63 van 324 beoordelingen" "
Gastenscore: 6 - Redelijk. 56 van 324 beoordelingen" "
Gastenscore: 4 - Matig. 42 van 324 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 109 van 324 beoordelingen" "

5,4/10

Netheid

6,6/10

Personeel en service

4,6/10

Voorzieningen

5,2/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Anthony

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Lori

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Genese

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service
The room was hazaradous and overpriced due to supposed accommodations for a regional event. I tried to get a refund (only available the next morning which was not feasible for me to do economicallly or physically) for the room, or to move to another room. I was not allowed that request.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Anthony

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Noisy drug head's
4 nachten verbleven in april 2024

6/10 – Redelijk

Steven

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
People out to late
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

4/10 – Matig

William

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
cheap, good. Shower did not work, bad. Smoke detector beeping all night because low battery.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Nate

Positief: Voorzieningen
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
First time stay
This is a good cheep hotel if the room would have been clean we looked up the bed and there I was all kind of just trash and debris that freaked my girlfriend out and we left same night . They did offer to change rooms but we declined.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Kelvin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
If you think thiose pictures are accurate then think again. Bathtub in 2 different rooms had cigarette markings all along the tub, no 💡 in the lamps, tv didn’t work, and bed sheets had stains and comforter had cigarette holes in them.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Dean

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Wesley

Positief: Netheid

2/10 – Ontzettend slecht

Kirkpatrick

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Vikki

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beware!!
This hotel was horrible! The parking lot was covered in trash and glass. The rooms were disgusting. We moved rooms and they both had hair in the tubs and sinks, there was dead roaches on the floor, and the bedding had holes and stains in it. The beds are smaller than advertised as well and extremely uncomfortable. Overall terrible experience. We ended up switching to a different hotel.
2 nachten verbleven in november 2023

8/10 – Goed

Stacy

Reisde met partner
Positief: Personeel en service, voorzieningen
Venue was reasonable. Accomodations were convenient with location. Towels were a little dirty. Pillows were small and very worn. All in all a affordable venue with great location.
1 nacht verbleven in oktober 2023

8/10 – Goed

James, Nashville

Positief: Personeel en service
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Joshua

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst Hotel ever I do not recommend this at hotel they had a name change and a 50 dollar deposit but doesn't tell you until you get their to check in waste of my money and time and on top of rude ass staff at the office. On top of ice maker is broke and no repair has been made it. Unsafe parking lot big craters.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Kyanna

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Victoria

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bad bed bugs it was sad I paid $ 46 The people that there just didn't care Would not give me my money back at all.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

James

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ROACHES.
1 nacht verbleven in september 2023

6/10 – Redelijk

Timothy

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Carlyle

1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Stephanie

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst hotel ever …
These sexs mfs are racist and discriminated against us because we are BLACK !they asked us if we could comprehend. It was giving us disrespect vibes . I just don’t recommend ppl stay here ..
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Ricky

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Sherry

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was nasty and the tub looked horrible. I had to go and buy some bleach before we could even take a shower. The room smelled horrible.
1 nacht verbleven in juli 2023
Reactie van General manager op 10 jul 2023
Sorry for the inconvenience you had during your stay.!!! We will take care of all to serve you better in future.!!! Thank you for giving us opportunity to improve ourselves.!!

2/10 – Ontzettend slecht

Crystal

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was the worst hotel i have ever stayed in. The floor had what looked like vomit dried up on it in the corner, dirty finger printers all over the bathroom door, lock broke on door, no hot water not even warm, it is so load you cant sleep. There was sirens from police and ambulance at the hotel and the tow truck towing cars parked in tow zones. I could go on and on but i will stop here.
1 nacht verbleven in november 2022
Reactie van Rick op 25 nov 2022
Sorry for the inconvenience you had during your stay

2/10 – Ontzettend slecht

Allison

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It Was Dirty and Had Roaches In the room behind the fridge and in the corner's!!!
1 nacht verbleven in november 2022
Reactie van Rick op 21 nov 2022
Sorry for the inconvenience you had during your stay

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Personeel en service, comfort kamer
Got shocked by the bathroom light switch.
1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Jill

1 nacht verbleven in oktober 2022

6/10 – Redelijk

Jack

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Karen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

2/10 – Ontzettend slecht

Bryan

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property needs repair. Stains in the carpet, mold in shower, and towels stained. My door didn’t work right and it took 2 times asking to get it fixed. The area is unsafe
4 nachten verbleven in oktober 2022
Reactie van Rick op 18 okt 2022
Sorry for the inconvenience you had during your stay

10/10 – Uitstekend

Randkey

3 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Daniel

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2022

4/10 – Matig

Ebony

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2022

4/10 – Matig

Whitney

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2022
Reactie van Rick op 19 mei 2022
Sorry for the inconvenience you had during your stay

2/10 – Ontzettend slecht

Cheryl

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only reason booked and stayed is because i could smoke in the room. I asked the staff if we could get a wakeup call. He said yes. But, no phone was in our room We were told they were on back order.
2 nachten verbleven in april 2022
Reactie van Guest Relations op 29 apr 2022
Dear Cheryl, We hope you'll accept our apologies for any lack of service from our team members during your visit. We'll be sure to discuss your comments internally as we continue to make changes and we hope you'll join us again later down the road.

2/10 – Ontzettend slecht

Teresa

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Do an inspection check
Did not like at all it wasn't know where clean. I really freak out when a lady walk out her room and dumped food out a crock pot you can tell people living in this hotel. I got me a refund back. You suppose to be comfortable not like ugh and the room do not look like the picture when I book the room. Them must been some yrs ago pictures cause them room do not look good at all in person
3 nachten verbleven in april 2022
Reactie van Guest Relations op 3 mei 2022
Dear Teresa, We appreciate your feedback, as it allows us to continually review guest satisfaction and determine where we can improve. That said, we regret to hear about any discomfort you felt at our hotel, as well as the cleanliness concerns you observed. This is never the lasting impression we wish to leave our guests, so rest assured that we will use your feedback to improve in all applicable areas. Thank you for sharing your constructive insights, and we welcome another chance to impress you down the line.

2/10 – Ontzettend slecht

Brad

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022
Reactie van Rick op 16 apr 2022
Sorry for the inconvenience you had during your stay

4/10 – Matig

Chris

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not so good
1 nacht verbleven in maart 2022
Reactie van Rick op 31 mrt 2022
Sorry for the inconvenience you had during your stay

2/10 – Ontzettend slecht

Dennis

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room #149
No breakfast was provided, because of social distancing restrictions, not even a cup of coffee available! They had a soda machine but no water available! You would think they could at least put a coffee maker in the rooms! Had to go offsite to get that 1st cup of coffee and breakfast which is very important to me! I had friends staying at another hotel and they invited me for coffee and breakfast at their hotel! The room was in need of some repairs! The security latch on the door was broken and the shelf in the ironing board closet was also just leaning up against the wall needing to be reinstalled! Very much neglected! And there were no Kleenex’s in the room! To say the least, I was very disappointed and will never stay at this hotel again!
3 nachten verbleven in maart 2022
Reactie van Guest Relations op 26 mrt 2022
Dear Dennis, We appreciate you taking the time to leave us your feedback on your recent visit, and we apologize for any inconvenience surrounding our current breakfast policies. Please know that these policies are in place for the safety of our guests, as well as our team members, and we look forward to reimplementing our original policies once it's deemed safe to do so. In addition, we'll be sure to have our maintenance team look into the issues you listed with the room. Despite this, we hope you'll come back and give us another chance to impress you in the future.

8/10 – Goed

Chequan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Five stars
No complaints
1 nacht verbleven in februari 2022

6/10 – Redelijk

Charles

Zakenreiziger
1 nacht verbleven in februari 2022

8/10 – Goed

Gertie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022

2/10 – Ontzettend slecht

Kristen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022
Reactie van Rick op 4 feb 2022
Sorry for the inconvenience you had during your stay

6/10 – Redelijk

Sharon

Reisde met familie, Reisde met familie en kleine kinderen
Room Service
3 nachten verbleven in januari 2022

2/10 – Ontzettend slecht

Cecilia

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
America’s WORST value inn
This is one of the worst places I’ve been. The room felt and looked dirty. I began to wipe down all surfaces and spray everything with Lysol. The bed didn’t have pillows, they were small and with stains as well as the sheets. Then the toilet did not work. Horrible experience. Period.
1 nacht verbleven in januari 2022
Reactie van Rick op 29 jan 2022
Sorry for the inconvenience you had during stay

10/10 – Uitstekend

Christopher

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The nice lil sleep spot.
They were very helpful and the rooms are not all that great but they are clean.
1 nacht verbleven in januari 2022

8/10 – Goed

DeRanda

Reisde met familie
Positief: Personeel en service
It’s was ok besides the couple next door fighting and banging! It went so far the chick busted out the guys window right next to my car after that it was time to go!
2 nachten verbleven in januari 2022

8/10 – Goed

Sara

Positief: Personeel en service, comfort kamer
The staff is wonderful and it is the best affordable hotel in the area
4 nachten verbleven in januari 2022