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Beoordelingen van Markham House Suites - Little Rock Medical Center

2.5 out of 5
Markham House Suites - Little Rock Medical Center
5120 West Markham Street, Little Rock, AR

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 289 van 977 beoordelingen" "
Gastenscore: 8 - Goed. 332 van 977 beoordelingen" "
Gastenscore: 6 - Redelijk. 179 van 977 beoordelingen" "
Gastenscore: 4 - Matig. 100 van 977 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 77 van 977 beoordelingen" "

7,8/10

Netheid

8,2/10

Personeel en service

7,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Robert

Negatief: Netheid, staat van de accommodatie en faciliteiten
There are 4 lamps in the unit. One flashed on & off & the others didn’t work at all. The air was musty even with the a/c going full. The ice machines in my bldg didn’t work. Had to go to a different building to get some. Was promised access to a wheelchair. It was missing. Their breakfast scrambled eggs were tasteless & even though I was one of the first in, the biscuits were stale ∧ the gravy over salted. Reminded me of an old Motel 6. The web page picture must have been stolen from a nicer location. The neighborhood made me wish I had an alarm system on my car.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Breanna

Reisde met familie en kleine kinderen
The room itself was great. We loved the location and the size of the room. The food was a whole different story. We got served moldy breakfast food and realized after already eating it. Called to report this due to getting sick and was assured someone would call me. No return phone call. Watch the food if you eat!
3 nachten verbleven in april 2024
Reactie van Veronica op 3 mei 2024
We will inspect all food to assure quality. We apologize for the inconvenience. Thank you for letting us know.

4/10 – Matig

Vicky

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The website said you could receive a roll-out bed if needed. They didn't have a rollout period at all. The website also said they had a pool and there was no pool.. And on top of that my door to my room was wouldn't work i had to get the worker to help me open it. And the bed inside the sofa bed was broken i had to change rooms due to it being broken..
2 nachten verbleven in april 2024
Reactie van Veronica op 15 apr 2024
we truly apologize for the inconvenience this may have caused to you, we will resolve these issues immediately. Thank you for letting us know.

10/10 – Uitstekend

theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N/a
2 nachten verbleven in maart 2024
Reactie van Veronica op 9 apr 2024
We appreciate your valuable feedback. Thank you for staying with us.

6/10 – Redelijk

Elizabeth

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was not a fan of how small and high the beds were. Did like the free breakfast. On the weekend though (Sunday) it was grab and go bags. Not many options. Much more to choose from on Monday though. Liked that there were elevators available. Easy parking.
2 nachten verbleven in maart 2024
Reactie van Veronica op 22 mrt 2024
We appreciate your feedback and thank you for staying with us.

10/10 – Uitstekend

Danny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff!
1 nacht verbleven in maart 2024
Reactie van Veronica op 13 mrt 2024
We are super thrilled to know our crew was able to make your stay a pleasant one.Thank you for staying with us.

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean,comfortable,quiet. Staff kind, Caring and helpful
2 nachten verbleven in februari 2024
Reactie van VERONICA op 27 feb 2024
We value your feedback and thank you for staying with us.

10/10 – Uitstekend

Marsha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Veronica op 15 feb 2024
We love to know your stay with us was a great experience. Thank you for sharing your feedback with us.

10/10 – Uitstekend

Tonia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Femia, Sierra Vista

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beds and pillows were the worst I’ve ever slept on. They claimed to have breakfast and had the facilities for a hot breakfast but only offered a smash grab bag on a Saturday. There was no soap available, not enough towels or sheets for the pullout bed. You can feel every spring in the mattress the pillows were hard and half of the pillows were plastic and noisy to use. The toilet seat was ugly and marred. Everything needs updated. It’s all very worn. I’m livid that the price was so high and didn’t even get hot food for breakfast after a sleepless night on the worst mattress. Those mattresses and pillows need thrown away.
2 nachten verbleven in januari 2024
Reactie van Veronica op 1 feb 2024
We appreciate your valuable feedback. Thank you for letting us know. We hope you will give us another opportunity as we are updating various areas of our hotel.

10/10 – Uitstekend

johnnie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
Reactie van Veronica op 28 jan 2024
We thank you for your review.

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfort in a Time of Need
Unbelievably helpful. I had to travel to attend a funeral and it was amazing how the staff went out of their way to meet my needs.
3 nachten verbleven in januari 2024
Reactie van Veronica op 28 jan 2024
We are very glad to know our team was able to assist you with all your lodging needs, while with us. Thank you for your review and thank you for staying with us.

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in januari 2024
Reactie van Veronica op 28 jan 2024
Thank you for review.

6/10 – Redelijk

Kenneth D

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
The size was nice, it was not as clean as I felt that it should be and as far as having the shuttle ready to go to the hospital the next morning the driver didn't show up so it was a total inconvenience
1 nacht verbleven in januari 2024
Reactie van Veronica op 23 jan 2024
We did have a hiccup, with our driver's not our usual routine. Thank you for your understanding and we hope you visit us again.

8/10 – Goed

Eric

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Clean and comfortable facility. All the staff were friendly and professional. I was in room 317 and my 2nd night, the door would not open after multiple attempts and with assistance. This was 11 pm in freezing temps. I was relocated to a different room --which was a satisfactory solution.
2 nachten verbleven in januari 2024
Reactie van Veronica op 23 jan 2024
We thank you for your understanding and patience. Thank you for your review.

6/10 – Redelijk

Danielle

2 nachten verbleven in januari 2024
Reactie van veronica op 15 feb 2024
We thank you for your review.

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Veronica op 28 dec 2023
Thank you for your review.

10/10 – Uitstekend

Ronald

Positief: Voorzieningen
This place was great.
4 nachten verbleven in december 2023
Reactie van Veronica op 27 dec 2023
We appreciate your feedback. Thank you for letting us know.

10/10 – Uitstekend

Wendolyn

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lady at front desk deserves a raise. Totally professional and kind. People like her are 1 in a million.
2 nachten verbleven in december 2023
Reactie van Veronica op 25 dec 2023
We thank you so much for an excellent review. Thank you for letting us know and thank you for staying with us.

2/10 – Ontzettend slecht

Aaron

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Veronica op 25 dec 2023
We thank you for your review.

8/10 – Goed

Brian

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Veronica op 25 dec 2023
We appreciate your positive feedback. Thank you for staying with us.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in process was easy and staff was very pleasant and helpful.
1 nacht verbleven in november 2023
Reactie van Veronica op 8 dec 2023
We are thrilled to know that you had a great experience at Markham House Suites. Please visit us again. Thank you for staying with us.

8/10 – Goed

catherine

Reisde met familie
Positief: Netheid, personeel en service
The pillows were very uncomfortable
1 nacht verbleven in november 2023
Reactie van Veronica op 8 dec 2023
We appreciate your feedback. We are actually in the process of replacing pillows to our entire property. Thank you for staying with us.

10/10 – Uitstekend

Jolene

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
My 2 night stay
It is a great place to stay. Everyone was so nice to check in to check. Very clean and I will definitely stay there again!
2 nachten verbleven in november 2023
Reactie van Veronica op 8 dec 2023
We look forward to seeing you again!!! Thank you for staying with us and thank you for such a positive review!

2/10 – Ontzettend slecht

Gail

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I did not stay. The room wreaked of cigarette smoke. The door and window both looked as if they has been broken into. The floor had chunks of mud that looked like it come from work boots.
2 nachten verbleven in november 2023
Reactie van veronica op 29 nov 2023
We apologies for the issues you experienced. Thank you for letting us know.

10/10 – Uitstekend

Angel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet place at a main street. Good food around in a walkable distance. The have a shuttle that transport you at a very short notice without hesitation, very nice person the driver, sorry forgot his name. Check in/out in a breeze. Great location for tourism or medical treatments at the Medical center. A good improvement could be a clothes hangers rod/area for longer stays.
4 nachten verbleven in november 2023
Reactie van Veronica Arreola op 23 nov 2023
Thank you Angel, your suggestion. Is actually a great idea. Thank you for staying with us.

4/10 – Matig

devin

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Veronica op 20 nov 2023
Thank you for your review.

8/10 – Goed

LaToya

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
I may come back
1 nacht verbleven in november 2023
Reactie van Veronica op 20 nov 2023
We love to have you visit us again. Thank you for staying with us.

8/10 – Goed

Terrell

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in november 2023
Reactie van Veronica op 14 nov 2023
We appreciate your valuable feedback. Thank you for staying with us.

2/10 – Ontzettend slecht

Don

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Roaches, loud noises thru the walls, broken toilet seat
2 nachten verbleven in november 2023
Reactie van Veronica op 14 nov 2023
Thank you for letting us know.

4/10 – Matig

johnnie

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
staff was rude and very unprofessional.
3 nachten verbleven in oktober 2023
Reactie van Veronica op 6 nov 2023
We appreciate you letting us know.We're sorry you were unhappy with your stay.

8/10 – Goed

Kent

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Veronica op 6 nov 2023
Thank you for staying with us.

8/10 – Goed

Janice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was very clean. The staff was extremely helpful
2 nachten verbleven in november 2023
Reactie van Veronica op 6 nov 2023
Thank you for sharing your positive review and thank you for saying with us.

8/10 – Goed

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing fancy but the room was clean and comfortable. There were two sandwich shops within walking distance. I would recommend Jimmy's.
2 nachten verbleven in oktober 2023
Reactie van Veronica op 3 nov 2023
We appreciate your valuable feedback. Thank you for staying with us.

4/10 – Matig

Anil

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room floor was sticky, breakfast room was stinky, breakfast was ok though.
1 nacht verbleven in oktober 2023
Reactie van Veronica op 1 nov 2023
We thank you for your review.

2/10 – Ontzettend slecht

Vicki

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't believe the pictures!
I booked a king size bed Supposed to have walk in shower. Told when I arrived that when booking with hotels.com You don't get what you booked you get what they have available. We got 2 double beds, a bathroom you could barely turn around in. No comforters, 1 chair. I could go on. I was charged at time of booking advertised at $76, prepaid came out to 119.46. Get there and am informed I had to pay 150.00 deposit which was reduced to :50.00 in case of any damages. Upon checking out this morning I was told the 50.00 deposit would be refunded in 3 to 5 days. Cancellation ended Sunday we arrived Monday afternoon. Will not book with hotels.com ever again.
Can barely turn around
Curtains dirty greasy
Dirty
Hanging off the rod
1 nacht verbleven in oktober 2023
Reactie van . op 1 nov 2023
We appreciate your review.

8/10 – Goed

Karen

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property needs some updating and the shuttle drivers could be nicer.
2 nachten verbleven in oktober 2023
Reactie van Veronica op 30 okt 2023
We thank you for your feedback.

8/10 – Goed

Julie

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Everything was fine, it just needs a little tlc. It’s an older place. The bed was comfy :) and clean
1 nacht verbleven in oktober 2023
Reactie van Veronica op 24 okt 2023
We appreciate you letting us know your important feedback. We are actually working on updating some of our furniture. Our beds were just recently updated. We thank you for your patience in our transition.

8/10 – Goed

Chari

Positief: Netheid, personeel en service
Enjoyed the two bedroom suite. Very spacious.
2 nachten verbleven in oktober 2023
Reactie van Veronica op 23 okt 2023
Thank you for your review, Chari.

10/10 – Uitstekend

Kathleen

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service
For it being directly off of Markham, it is amazingly a quiet space in the rooms. We were in a 1 bedroom suite, checked in Monday-Thurs. No housekeeping except on Monday and Thursday, informed in checkout. Will let them know next time. Also if you want pots and pans, they are at the front desk. More coffee is needed for 2 people in the room for 3 days with 2 cups a day. The free Breakfast was amazing. .
3 nachten verbleven in oktober 2023
Reactie van Veronica op 20 okt 2023
We appreciate your valuable feedback. We are always a phone call away if any extra are ever needed we would be more happy to provide services.Thank you again for staying with us Ms.Kathleen.

10/10 – Uitstekend

RUTH

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff, helpful. Location of room is great. Nice size rooms, separate living room from bedroom. Kitchen area. Like living in an apartment. Too bad we weren't staying longer. I would definitely come here again if ever in the area. Restaurant on the corner, great food too.
1 nacht verbleven in oktober 2023
Reactie van Veronica op 19 okt 2023
Thank you, Ruth.

10/10 – Uitstekend

Kandyce

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy customer
I really enjoyed the stay i felt at home, really nice customer service and the breakfast was good , i really enjoyed it
2 nachten verbleven in oktober 2023
Reactie van Veronica op 30 okt 2023
Kandyce, we are thrilled to know you had a wonderful experience. Please stop by and visit us again! Thank you for staying with us.

10/10 – Uitstekend

Pamela

Zakenreiziger
Positief: Voorzieningen
The staff are very friendly!
2 nachten verbleven in oktober 2023
Reactie van Veronica op 23 okt 2023
We appreciate you. Thank you for staying with us, Pamela.

8/10 – Goed

Kent

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Swim
Great fit
1 nacht verbleven in oktober 2023
Reactie van Veronica op 15 okt 2023
We're so happy to know you had a great stay worth us. Thank you for staying worth us.

6/10 – Redelijk

Michelle

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen
We had a little issue with our room but was promptly responded to by the manager. Very pleased with that.
1 nacht verbleven in oktober 2023
Reactie van Veronica op 10 okt 2023
We appreciate your patience in resolving the issue you all experienced with us. Thank you for staying with us. We look forward to seeing you in the future.

8/10 – Goed

Helen

Positief: Personeel en service
Staff very friendly, beds comfortable
4 nachten verbleven in oktober 2023
Reactie van Veronica op 10 okt 2023
We are happy to know your stay was a good one while visiting little rock. Thank you for sharing your feedback.

6/10 – Redelijk

AJ

Positief: Netheid
1 nacht verbleven in oktober 2023
Reactie van Veronica op 10 okt 2023
Thank you for your review.

10/10 – Uitstekend

Susan

1 nacht verbleven in oktober 2023
Reactie van Veronica op 24 okt 2023
We thank you for your review.

10/10 – Uitstekend

LaDaren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Veronica op 3 okt 2023
We are so thankful for such a positive review. Thank you for choosing Markham House Suites for your lodging needs.

4/10 – Matig

Sherry

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Veronica op 4 okt 2023
We're sorry for the negative experience while with us. thank you for sharing your rating.