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Beoordelingen van Castle Inn Lisbon Apartments

3 out of 5
Castle Inn Lisbon Apartments
Rua de Santa Cruz do Castelo, nº 52, Centro Histórico, Lisbon

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 27 van 40 beoordelingen" "
Gastenscore: 8 - Goed. 10 van 40 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 40 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 40 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 40 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Heleen

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Zeer nette accommodatie, op 100 meter van de ingang van het Castelo. Veel winkels in de buurt, paar restaurants. Grote supermarkt op loopafstand. Ruim appartement, schoon, prima bedden.
3 nachten verbleven in mei 2023
Reactie van Gestor op 1 jun 2023
Dear Heleen It was a pleasure to host you. Thank you for taking your time to review Castle Inn Lisbon.You are always welcome.Antonia

10/10 – Uitstekend

Leah

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I spent a week at the Castle Inn Lisbon and cannot say enough good things about it. The hospitality of the staff, the accommodations, and the location added up to an incredible experience. Highly recommend! We can't wait to come back.
8 nachten verbleven in augustus 2023
Reactie van owner op 22 aug 2023
Dear Leah It is very gratifying to read your kind comment. We are very grateful to have you as our guest. We wish you all the best. You are always welcome at Castle Inn Lisbon.Antónia

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We had an amazing stay at Castle Inn. We had the Fado room and it couldn’t have been more perfectly maintained - super clean, everything in like new condition. It was very quiet, comfortable beds, great communication with the property contact. As it’s steps from the castle, it is at the top of a hill, but was still easy to get around to all the sites.
5 nachten verbleven in juni 2023
Reactie van Inês op 16 jun 2023
Dear Erin,What a wonderful feedback! Thank you for taking the time to highlight your favorite features of our property that helped make your stay so fantastic.Please do let us know when you will be planning to return, we will be glad to assist you with anything you may need.Wish you all the bestInês. CASTLE INN TEAM

10/10 – Uitstekend

Trudy Ellen

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is beautifully presented and maintained right next to the castle in Lisbon. We met Ines and other staff members who could not have been more friendly or helpful. We would highly recommend this property.
7 nachten verbleven in juni 2023
Reactie van Inês op 9 jun 2023
Dear Trudy, Thank you for your feedback. We are truly glad you had an amazing experience with us and cannot wait to welcome you back in the future! Inês. CASTLE INN TEAM

10/10 – Uitstekend

Elizabeth

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was beautiful!!
1 nacht verbleven in april 2022
Reactie van Owner op 24 apr 2022
Dear Elizabeth Thank you so much for staying at our Inn and for sharing your review. You are always welcome. Antónia

4/10 – Matig

Tammi

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The WI-FI was unavailable for most of our stay.
1 nacht verbleven in maart 2022
Reactie van Gerente op 24 mrt 2022
Dear Tammi You stayed one night of rain in lisbon. When internet failed, immediately we called operator and ask to fix it (it was not a problem of our Inn, it was a problem with operator, as you knew). It was fixed and solved imediatly by the operator. On the morning you complain not have internet, but it was working. Did you used corret wifi? It doesn’t seem fair your comment. What about all the other things that we have: excellent cleaning, decoration, tea, staff etc all guest like? Best regards Antónia

10/10 – Uitstekend

Mansi

Reisde met familie
Positief: Netheid, comfort kamer
Perfect for our family of 4
Castle Inn Lisbon is in a great location. Of course it is by the castle so not right in the center of everything, however it is very walkable. Can easily get a Uber from outside the gate of the castle (less then 2 min walk from apartment). Taxis can come right to the front of the apartment so we did that the day we got there and left since we had luggage. Lots of shops and restaurants close by. The breakfast place about a 4 min walk is great. From there we walked all over Lisbon. The owners are great. Messaged to ask if we needed anything, gave us advice on restaurants, and always responded to messages we sent them right away.
3 nachten verbleven in december 2021
Reactie van Antónia op 1 jan 2022
Dear guest Thank you so much for your kind words. We take on greater responsibility and willingness to continue to work harder, so that our guests have an even better experience. We wish you an excellent year of 2022. Antónia

10/10 – Uitstekend

Stephanie

Positief: Netheid, comfort kamer
on reviendra !!!!
Lisboa et ses lisboètes fantastiques 😊
4 nachten verbleven in augustus 2020
Reactie van Nobre op 22 aug 2020
Ma chere, merci du coeur. Vous etes toujours bienvenue a Castle Inn Lisbon. Antónia

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely weekend in Lisbon
The welcome was so friendly and extremely helpful with information on how to get to Belém. Eliana said to call if we had any problems. The attention to detail and helpfulness was there before our trip and while we were there. The studio was so well equipped and the view amazing. We loved it was so quiet in the castle walls at night.
2 nachten verbleven in februari 2020
Reactie van Eliana op 3 mrt 2020
Dear guest, Thank you so much for your kind words to describe your experience with us :) We always do our best to help and we're happy to know that you have enjoyed your stay in Castle Inn Lisbon :) Thank for sharing your photo with us and for your for feedback, your opinion is means a lot! Best regards Castle Inn Team

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
가격대비는 좋아요
가격대비 좋고 서비스도 좋고 스태프도 친절해요. 근데 위치도 좋아서 접근성도 좋지만 매우 높은 곳에 위치합니다. 유명한 전망대들 보다 높아요. 캐리어 들고 올라오는데 죽을 뻔 했어요. 우버도 숙소까지는 못 올라가서 본인이 걸어올라가야 합니다. 물론 이메일로 예약 일주 전 알려주긴 하지만 아파트에 엘베도 없어서 들고 올라가야해요. 진짜 숙소 무슨 성 안에 있어서 가파르고 밤에는 주변에 뭐가 없어요. 좀 나가야함 하지만 이런거 다 알고 감수하고 예약하면 괜찮아요 저는 모르고 해서 가성비 너무 좋지만 좀 억울했음 ㅠ
2 nachten verbleven in januari 2020
Reactie van Eliana op 23 jan 2020
Dear Guest, We are glad that you have enjoyed your stay at the Castle Inn. The location up the hill is part of the Castle's charm ;) Thanks for your feedback. Kind regards Castle Inn team

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Inn was very convenient to everything.The only bad experience I had there was that the transfer that I got from the airport I guess was not allowed to get in there,the driver left us far from the Inn and we had to walked uphill with all our luggage and we had to look for the Inn.Its not the inn’s fault I know that.We just had a difficult time.
2 nachten verbleven in december 2019
Reactie van Eliana op 9 dec 2019
Dear Guest , We are glad that you have enjoyed your stay at the Castle Inn. Thank you so much for your feedback. Hope to see you again. Kind regards Castle Inn team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The apartment is absolutely beautiful, clean, and very well decorated. We had the option of purchasing beverages and snacks at really affordable prices. The beds were comfortable and perfect for my family of 6. The owner was great to deal with. The only recommendation is that you either need to get a taxi to go all the way up to the castle (the inn is inside the San Jorge Castle) or be in a good shape to drag yourself and your luggage up the hills. Highly recommended!
2 nachten verbleven in november 2019
Reactie van Eliana op 6 dec 2019
Dear guest, Thank you so much for your kind words to describe your experience with us :) We're happy to know that you have enjoyed your stay in Castle Inn Lisbon :) Thank you for feedback, your opinion is means a lot to us! Best regards Castle Inn Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
outstanding service! Eliana is a true service provider-good service, helpful and friendly.
1 nacht verbleven in november 2019
Reactie van Eliana op 15 nov 2019
Dear guest, Thank you so much for your generous words :) We're happy to know that you have enjoyed your stay with us :) Thanks also for taking your time to send us a review. Best regards Castle Inn Team

4/10 – Matig

Breda

1 nacht verbleven in november 2019

10/10 – Uitstekend

Dmytro

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, helpful staff, easy check-in and check-out
2 nachten verbleven in oktober 2019
Reactie van Eliana op 8 nov 2019
Dear Dmytro, We're so happy to know that you have enjoyed your stay with us :) Thank you for feedback, your opinion is means a lot to us! Hope to see you again in the future ;) Best regards Castle Inn Team

8/10 – Goed

Cath

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxing stay
Apartment was great and located in a lovely cobbled street by the castle. Lively street during the day but very quiet at night. Lovely view from windows. Only downside was poor water pressure in shower. Very clean, good facilities and lovely staff, nothing too much trouble.
4 nachten verbleven in oktober 2019
Reactie van Eliana op 31 okt 2019
Dear Cath , We are very glad that you have enjoyed your stay at the Castle Inn. Thanks for letting us know about the shower, we are taking care of it :) Thank you so much for your feedback. Hope to see you again. Kind regards Castle Inn team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The apartment was spacious, bright and clean. The location was ideal with plenty of restaurants and shops. We had a wonderful time.
2 nachten verbleven in oktober 2019
Reactie van Eliana op 8 okt 2019
Dear guest, We're so happy to know that you have enjoyed your stay with us :) Thank you for feedback, your opinion is means a lot to us. Best regards Castle Inn Team

10/10 – Uitstekend

Gilbert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bel hôtel
Très bel hôtel, situé près d'un site touristique. Nous avons bien aimé les deux nuits passées à cet hôtel. Près du centre ville de Lisbonne.
2 nachten verbleven in september 2019
Reactie van Nobre op 2 okt 2019
Cher Gilbert On vous remercie de comenter Castle Inn Lisbon. C’est tres important pour nous l’opinion de nos clients, on veut toujours améliorer. Tout de bon pour vous Antónia & Abilio

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tucked away on a quiet street, but still close enough to the main square
1 nacht verbleven in september 2019
Reactie van Eliana op 12 sep 2019
Dear guest, Thank you for feedback, your opinion is very important to us. Best regards Castle Inn Team

10/10 – Uitstekend

gisela, miami

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
exceptional i hope all property in my next trip fueran como esta su duena Elaine super atenta me guio todo el tiempo ers mi primer visita a la ciudad y todo fue excelente gracias
2 nachten verbleven in september 2019

8/10 – Goed

Colin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful old world charm.
Fabulous position to enjoy the Castelo, Cathedral and old medieval town. Difficult walk up the hill if you go down to central Lisbon. There are buses and taxis to help with this. Great ambience and although busy during the day, very quiet at night.
2 nachten verbleven in september 2019
Reactie van Eliana op 6 sep 2019
Dear Colin, We are very glad that you have enjoyed your stay at the Castle Inn. The location up the hill is part of the Castle's charm ;) Thanks for your feedback. Hope to see you again. Kind regards Castle Inn team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019
Reactie van Eliana op 19 aug 2019
Dear guest, Thank you for feedback, your opinion is means a lot to us. Best regards Castle Inn Team

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location was great and Elania was very helpful with local information and arrangements.
4 nachten verbleven in augustus 2019
Reactie van Eliana op 19 aug 2019
Dear guest, Thank you for kind words! Your opinion is very important to us. We always try to give our best. Best regards Castle Inn Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location
Excellent location, and staff. The hotel, which felt like an apartment, was very comfortable and clean.
1 nacht verbleven in juli 2019
Reactie van Eliana op 19 jul 2019
Dear guest, Thank you for feedback, your opinion is very important to us. Best regards Castle Inn Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2019
Reactie van Eliana op 10 jul 2019
Dear guest, Thank you for feedback, your opinion is means a lot to us. Best regards Castle Inn Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous location, incredibly helpful host. Highly recommended.
2 nachten verbleven in juni 2019
Reactie van Eliana op 25 jun 2019
Dear guest, Thank you for kind words! Your opinion is very important to us. We always try to give our best. Best regards Castle Inn Team

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful place to stay!
The apartment was clean, in a great location, and the perfect size for our Mother-Daughter trip! The owner was friendly and helpful!
3 nachten verbleven in juni 2019
Reactie van Antonia op 20 jun 2019
Dear Nicole Thank you for your review. We’re very happy you liked Castle Inn Lisbon. Wish you all the best.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019
Reactie van Eliana op 17 mei 2019
Dear guest, Thank you for feedback, your opinion is very important to us. Best regards Castle Inn Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We highly recommend Lisbon Castle Inn for its central location, staff and amenities. It was a wonderful stay.
1 nacht verbleven in mei 2019
Reactie van Eliana op 17 mei 2019
Dear Guest, Thanks for your kind words! We are happy to know that you had a wonderful stay with us. Thank you so much for you feedback, your opinion is very important to us. Kind regards Castle Inn Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2019
Reactie van Antónia op 11 mei 2019
Dear guest Thank you for your review, is very important to Castle Inn Lisbon guest review.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location very clean room and Washroom Very satisfied
1 nacht verbleven in april 2019
Reactie van Eliana op 15 apr 2019
Dear Guest, We are happy that you have enjoyed your stay with us. Thank you so much for you feedback, your opinion is very important to us. Kind regards Castle Inn Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Apartamento turístico muy cercaApartamentos turísticos en buena ubicación (muy cerca del Castillo San Jorge y Alfama). Instalaciones muy limpias, funcionales, diseño minimalista y moderno. La habitación Azulejos contaba con un dormitorio con dos camas individuales y un salón con otras dos camas a desplegar (ideal para cuatro personas si toleran convivencia sin problemas). Baño con ducha y pequeña cocina. Durante la estancia no hay servicio de habitación. La atención por Eliana fue muy buena y hablando en español. Muy buena opción para alojarse unos días y visitar Lisboa.
4 nachten verbleven in oktober 2018
Reactie van Eliana op 9 nov 2018
Estimado cliente, Gracias por sus comentarios, su opinión significa mucho para nosotros. Nos alegra que haya disfrutado de su estancia con nosotros. Fue un placer conocerte y esperamos verte de nuevo. Saludos cordiales Equipo de Castle Inn

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really fun place to stay.
Amazing location next to the Castello. Just realize that the rest of Lisbon is downhill - which means a lot of climbing! The room was comfortable- but no elevator or ‘front desk’. Easy contact via text and email though. Minor issues - internet did not reach everywhere in apartment. Quite a bit of noise - but drops off quickly after 11pm. Also in restricted driving area so if you need a can to or from hotel let the hotel organize. Overall amazing location and a really good place to stay. Front desk staff very nice and helpful.
3 nachten verbleven in oktober 2018
Reactie van Eliana op 18 okt 2018
Dear guest, We are very glad that you have enjoyed your stay at the Castle Inn. Thanks for your feedback. Hope to see you again. Kind regards Castle Inn team

8/10 – Goed

Cæcilie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Value for money
Very friendly staff. Perfect location. Clean, reasonably equipped. Wifi a bit slow, but worked fine. The beds were hard to sleep on. When we booked it appeared on hotels.com that there would be daily cleaning; However, that is not the case.
3 nachten verbleven in september 2018
Reactie van Eliana op 3 okt 2018
Hi Caecilie, The information on hotels.com is that there is housekeeping service once per stay. It is done, usually at the guests request, because for stays shorter than 4 nights, this is not requested. Thank you so much for you feedback, your opinion means a lot to us. Is was a pleasure meeting you, Kind regards Eliana

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good property and location. Be aware that there is no check desk except Mo-Fry afternoons.
1 nacht verbleven in augustus 2018
Reactie van Eliana op 28 aug 2018
Dear guest, Thank you for feedback, your opinion is very important to us. Best regards Castle Inn Team

10/10 – Uitstekend

Melinda, Washington, DC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boutique hotel near Castelo de S. Jorge.
A delightful little place. I loved it and wished it could have stayed longer. Limited check-in time was a small hassle. Spacious room up two flights of stairs. Nice view. Nice mural of flamingos on wall. Kitchenette I didn't need. Newly renovated throughout. Nice and light, though from an interior decoration standpoint, I would put some accent colors on a couple of the walls. Everything is white--walls, linens, appliances. On small street up 20 meters from entrance to the castle. Cafes and souvenir shops on street, but was quite dead at night- this is good--no noise! Problem getting a taxi in the evening about 7:30.

8/10 – Goed

Aurore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

BCN Mom, Boston

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location and exceptionally clean and sunny
Great value. Only reason it didn't get 5 stars for comfort were that the pillows could have been better and the bathroom needs a shelf to put your items. But everything else was sparkly clean, comfortable, and exactly as advertised.
Reactie van Nobre op 17 mei 2016
Dear guest, thank you for your kind words and review. It very important to us , because we want to improve all the time. We are really happy you appreciatte Castle Inn Lisbon. We hope see you again. Sincerely, Abilio Nobre

8/10 – Goed

Suzanne, Vermont, USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable, all needs within 5 minute walk. Only negative was limited hot water..5 min. Max shower time
Dear Suzanne Thank you for your review of Castle Inn Lisbon. It was a pleasure to meet you. I hope see you again

8/10 – Goed

Erik, Sverige

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superfint och prisvärt!
Supertrevligt hotell som var rent, nytt och väldigt prisvärt. Ägarparet var trevliga och måna om att vi hade det bra. Vi var där under en kall period i mars, vilket gjorde att vi frös, därmed en 4a istället för en 5a. Detta är ju säkert inte ett problem i vanliga fall. Hotellet är beläget en bra bit upp för en backe, precis vid slottet så ta med bra skor.
Dear Erik Thanks for your review and kind words. Yes it was na unusual cold! The Lisbon sun was shy and weak. Lisbom is the 7 hills colin, and Castle Inn Lisbon is located in the most emblematic one: the Castle, where the city was born. So, to know lisbon, the best is walk up and down hills. I hope see you soon Abilio Nobre