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Beoordelingen van Radisson Blu Hotel & Spa, Limerick

4 out of 5
Radisson Blu Hotel & Spa, Limerick
Ennis Road, Limerick, Limerick

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 487 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 333 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 116 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1001 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bij aankomst bleek er een bed te weinig in de kamer te staan. Werd wel vriendelijk en snel opgelost.
1 nacht verbleven in augustus 2019

6/10 – Redelijk

Mary Beth

The restaurant food was terrible and the servers were indifferent. The shower door allowed water to flow onto the floor. The spa/pool area smelled very bad.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Devon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable large bed, very nice spa/pool area, lots of amenities… would stay again.
Reactie van Emer Mulcahy op 9 apr 2024
Dear Devon, Thank you for your stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great room for families!
1 nacht verbleven in februari 2024
Reactie van Emer Mulcahy op 9 apr 2024
Dear Heather, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

dermot

2 nachten verbleven in februari 2024
Reactie van Emer Mulcahy op 9 apr 2024
Dear Dermot, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

4/10 – Matig

Brigid

1 nacht verbleven in februari 2024
Reactie van Emer Mulcahy op 9 apr 2024
Dear Brigid, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Barry

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Emer Mulcahy op 19 feb 2024
Dear Barry, Thank you for your 5*review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

Ryan

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Service and food quality was shockingly bad in the bar,! Restaurant not open on the evening so you can’t get what is advertised in their guest portal, only bar food available at a reduced selection.
3 nachten verbleven in februari 2024
Reactie van Emer Mulcahy op 19 feb 2024
Dear Ryan, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

4/10 – Matig

Richard

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Julia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank to all the super friendly staff team
2 nachten verbleven in januari 2024
Reactie van Emer Mulcahy op 30 jan 2024
Dear Julia, Thank you for your 5*review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Mike, Carrick on Shannon

1 nacht verbleven in januari 2024
Reactie van Emer Mulcahy op 30 jan 2024
Dear Mike, Thank you for your 5*review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

2/10 – Ontzettend slecht

eoin

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Reactie van Emer Mulcahy op 30 jan 2024
Dear Eoin, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

dermot

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Emer Mulcahy op 30 jan 2024
Dear Dermot, Thank you for your review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

4/10 – Matig

John

Positief: Netheid
Negatief: Comfort kamer
Poor experience due to lack of heating
They say you can’t go wrong booking Radisson, unfortunately in this case you very much can. On arrival around 7pm check in was very smooth but when we arrived in the room it was ice cold, we kept our coats on. There was no heating and having turned the dial up in the temperature control we decided to go to the restaurant for dinner while room heated. Restaurant was cold throughout dinner although food was nice and staff were polite, attentive and friendly. Back to the room and again like a fridge, called reception 6 times in the space of 30 minutes and rang out each time. Walked to reception, asked about the heating and they weren’t aware of an issue but guy came to the room with a small electric heater which helped. A little after midnight we were awoken by a fire alarm throughout the hotel. Next day I heard other guests complaining to management about their cold rooms, I again complained and finally some maintenance chap was called. Hotel had no life to it, no entertainment in the bar, common area with sofas was too cold to sit out in. Altogether a poor experience because of the cold condition of the hotel, one felt they were cutting back to save costs, surely not the Radisson? Compliments to staff in restaurant for friendly service and wonderful food. Visit felt like everyone knew there were major problems but if you didn’t admit it they’d go away on checkout…sadly these problems make people stay away as it wouldn’t be on my list for a return visit!
2 nachten verbleven in januari 2024
Reactie van Emer Mulcahy op 30 jan 2024
Dear John, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Too many kids and adults in lobby and restaurant in their pyjamas
1 nacht verbleven in januari 2024
Reactie van Emer Mulcahy op 30 jan 2024
Dear Michael, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Georgy

Reisde met familie en kleine kinderen
Positief: Netheid
3 nachten verbleven in januari 2024
Reactie van Emer Mulcahy op 30 jan 2024
Dear Georgy, Thank you for your 5*review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Sandra

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable and welcoming. Beautiful hotel.
1 nacht verbleven in december 2023
Reactie van Emer Mulcahy op 30 jan 2024
Dear Sandra, Thank you for your 5*review and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

John H

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
By far the best hotel stay I have had. The staff are helpful and friendly, Especially the front desk staff and Emer. If you need help setting up and seeing the sites of this beautiful area Emer can assist and make it memorable. The staff in Quench pour a perfect pint each and every time and know every drink to recommend. Debbie at the reception was absolutely amazing at her job giving us the warmest greeting we received in Ireland. Whether business or leisure this is the place I will stay again. With easy access to the city and the walking area on the grounds, this is a prime location to relax and enjoy.
2 nachten verbleven in november 2023

10/10 – Uitstekend

PHILLIP

1 nacht verbleven in november 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

dermot

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jörg

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Sarita

2 nachten verbleven in oktober 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Sarita, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

David

1 nacht verbleven in oktober 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear David, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

Melissa, Ontonagon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The grounds are beautiful. The access to the sauna/hot tub was inconvenient.
2 nachten verbleven in september 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Melissa, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

Mindy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was very . The staff was awesome!
2 nachten verbleven in september 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Mindy, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Janet

1 nacht verbleven in september 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Janet, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Seamus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Seamus, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Seamus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Seamus, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Debbie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was beautiful and the front staff was wonderful! This property was very close to Bunratty Castle! We did the dinner at Bunratty! Would definitely recommend this hotel!
1 nacht verbleven in augustus 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Debbie, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

Everton

Zakenreiziger
Positief: Personeel en service
1 nacht verbleven in augustus 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Everton, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear William, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Fiorella

2 nachten verbleven in augustus 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Fiorella, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

6/10 – Redelijk

Peter

Zakenreiziger
Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
One night
Firstly note the hotel still has refugees staying. The room is in need of an update, drawers get stuck and don't fit. Carpet is frayed. Bathroom had hairs on the shower head and in the tub. Bed was comfortable, lunch and dinner was excellent and good value.
1 nacht verbleven in augustus 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Peter, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

Kieran

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Kieran, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

Thomas

Reisde met familie
Positief: Personeel en service, comfort kamer
Nice but should be better at that room price
Over the years one of my favourite hotels. Still looking good, though some attention to detail needed. No fridge in one room and none available when requested. No battery in mini safe. Significant dust behind furniture, back of shelves, under beds (+ sweets, wrappers etc). No 'normal' tea bags (mint, camomile, seriously? In Ireland?). Food decent, and the restaurant staff really nice. High percentage of rooms used for war refugees, so bars and restaurant sparsely used, off season feel, but high season room prices still apply.
3 nachten verbleven in augustus 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Thomas, Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Emer Mulcahy op 6 jul 2023
Dear Michael, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Saul

1 nacht verbleven in juli 2023
Reactie van Emer Mulcahy op 12 okt 2023
Dear Saul, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

pinakee

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Anna in reception was amazing always attentive and always smiling , all the staff in general were excellent thanks for a great stay
1 nacht verbleven in juni 2023
Reactie van Emer Mulcahy op 6 jul 2023
Dear Pinakee, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Maryse

2 nachten verbleven in juni 2023
Reactie van Emer Mulcahy op 6 jul 2023
Dear Maryse, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Eliza, Burke

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fun for the kids. The hotel has a petting farm which is a lot of fun for the kids. It is not in the city of Limerick so plan to have a car to get around.
2 nachten verbleven in juni 2023
Reactie van Emer Mulcahy op 6 jul 2023
Dear Eliza, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

Michel

1 nacht verbleven in mei 2023
Reactie van Emer Mulcahy op 12 jun 2023
Thank you for your your ranking Michel.

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely stay, the staff were friendly and efficient and the hotel very nice. Only blip was the food experience coukd have been bettet. I had to send chips back because they were almost cold and my burger wasnt smoking hot, I'd say it was left prepared for longer than it should have. The staff rectifued this so no issues. All in all a great overnight break and I will probably go back if in the area.
1 nacht verbleven in april 2023
Reactie van Emer Mulcahy op 12 jun 2023
Dear Mark, Thank you for your ranking. I am glad to see you enjoyed your stay with us. I will address this feedback with our head chef. I am happy that it was able to be rectified for you. Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Paul

1 nacht verbleven in april 2023
Reactie van Emer Mulcahy op 12 jun 2023
Dear Paul, Thank you for your ranking. I am glad to see you enjoyed your stay with us. Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

Ivan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Emer Mulcahy op 12 jun 2023
Dear Ivan, Thank you for your ranking. I am glad to see you enjoyed your stay with us. Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

dermot

3 nachten verbleven in januari 2023
Reactie van Emer Mulcahy op 12 jun 2023
Dear Dermot, Thank you for your ranking. I am glad to see you enjoyed your stay with us. Kind regards, Emer Mulcahy. Guest Experience Manager

8/10 – Goed

Eoghan

1 nacht verbleven in december 2022
Reactie van Emer Mulcahy op 12 jun 2023
Dear Eoghan, Thank you for your ranking. I am glad to see you enjoyed your stay with us. Kind regards, Emer Mulcahy. Guest Experience Manager

10/10 – Uitstekend

sharon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is spotless clean and staff are fantastic
1 nacht verbleven in december 2022
Reactie van Emer Mulcahy op 23 dec 2022
Dear Sharon, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Relations Manager

4/10 – Matig

Elaine

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Poor service
Service was poor, plenty of staff but they didnt seem to be cery well trained.
1 nacht verbleven in december 2022
Reactie van Emer Mulcahy op 23 dec 2022
Dear Elaine, Thank you for your recent stay and for the feedback on our hotel and team. I will be addressing your concerns raised with their manager. I am disappointed to read that you did not enjoy your stay with us, hopefully with some improvements you can see a change for the better on another stay with us in the future.I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Relations Manager

8/10 – Goed

Stephen

1 nacht verbleven in november 2022
Reactie van Emer Mulcahy op 23 dec 2022
Dear Stephen, Thank you for your recent stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back again in the near future.Kind regards, Emer Mulcahy. Guest Relations Manager