Een binnenzwembad, een buitenzwembad en parasols bij het zwembad
Beschikbaarheid controleren

Beoordelingen van The GrandResort – Limited Edition by Leonardo Hotels

5 out of 5
The GrandResort – Limited Edition by Leonardo Hotels
Amathus Area, Limassol, Limassol District

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 163 van 273 beoordelingen" "
Gastenscore: 8 - Goed. 74 van 273 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 273 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 273 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 273 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Wouter, Den Haag

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Swimming pool frozen - else was great
It was a stay of 3 nights, they apparently just started up and the pool was absolutely freezing. The hot tub was warm, not hot. I guess the water needed more time to heat up. This was a pity for the kids as they were looking forward to the swim. Everything else was enjoyed. Nice service and good food.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend gastvrij hotel
Gastvrije ontvangst, ik had gevraagd om een kamer met ochtendzon en kreeg deze ook. Fraaie tuin, direct aan zee met klein strand. Uitstekend ontbijt.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel, service
Ik heb hier een prima tijd gehad. Enige nadeel is de omgeving van het hotel; niks mis met de zee maar in de straten naast het hotel is veel bouw/sloopwerk aan de gang. Service in het hotel was prima en de kamer ruim en schoon.

4/10 – Matig

GEORGE, Las Vegas

3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Shai

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
Very negative experience, we requested refunds from the hotel. Very loud party until midnight almost, we could barely sleep. Low quality of rooms, dirty, very disappointing
1 nacht verbleven in oktober 2023
Reactie van Yiota Georgiou op 19 okt 2023
Dear Shai, Thank you for taking the time to share your review. However, we are very disappointed to read your comments regarding an alleged incident that may have happened during your stay. The purpose of this answer is not to go into the specific details of what happened, as during your stay several conversations and we explained that we informed the hotel next door about the noise but nothing was done. We are not responsible for other properties around us. We thank you for raising these issues and providing us with this valuable feedback. Most certainly we will be looking into these issues with our relevant department heads and seeking ways to further improve our service quality. The whole team and I sincerely hope that we may have the pleasure of welcoming you back again in the near future. Yours SincerelyYiota Georgiou Guest Relations Supervisor

8/10 – Goed

Tal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Jamie Ellis op 2 okt 2023
Dear TalThank you for taking the time to share your review We hope that we will have the pleasure of welcoming you at the GrandResort in the future and offer you the G.R.A.N.D experience and hospitality.Warm RegardsJamie EllisGuest Relations ManagerGrandResort by Leonardo Hotels

10/10 – Uitstekend

Tal

4 nachten verbleven in september 2023
Reactie van Jamie Ellis op 2 okt 2023
Dear Guest,Thank you for taking the time to share your review and for recommending our hotel!We hope that we will have the pleasure of welcoming you at the GrandResort in the future and offer you the G.R.A.N.D experience and hospitality.Warm RegardsJamie EllisGuest Relations ManagerGrandResort by Leonardo Hotels

10/10 – Uitstekend

Derek

4 nachten verbleven in augustus 2023
Reactie van Andreas P E Com op 7 sep 2023
Dear Derek,Thank you so much for taking the time to leave us a positive Review!We are humbled by your glowing feedback and are dedicated to maintaining high standards.We look forward to continuing to provide you with excellent service in the future.Best Regards,Andreas PotamitisEcom Sales Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
A not so good stay
There were many issues with my stay. I was delayed to check in. I didn’t receive any information about why and it was later rushed. The booking was made with Silver status, which was ignored. My keycard didn’t work properly two out if three days so I couldn’t access my room and had to ask the staff to open the door several times! Even when they claimed that it was fixed the keycard malfuntioned! And, the staff ignored my ”Don’t disturb” sign and went into my room to clean and exchange sheets. I’m sorry to say it, I don’t recommend this hotel.
3 nachten verbleven in augustus 2023
Reactie van Andreas P E Com op 2 sep 2023
Dear Valued Guest,Thank you so much for taking the time to leave us feedback! We sincerely apologize for any inconvenience you may have experienced with our service. We would appreciate the opportunity to make things right, so please do not hesitate to contact us directly so we can address your concerns for improvement and give us the opportunity to learn and evolve.Best Regards,Andreas Potamitis

8/10 – Goed

Imad

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We booked a sea view room for two night, we checked in late we got the first night a parking view with partial sea view , after complaining the staff promised to change the room for the second night. After several follow-up we were moved to an upper level room, still with partial see view not as mentioned in the site pictures
2 nachten verbleven in augustus 2023
Reactie van Yiota Georgiou op 31 aug 2023
Dear Imad,Warm greetings from the GrandResort by Leonardo. Before going any further we are very pleased to see that you have chosen our hotel for your recent holidays. However, we are very disappointed to read your comments regarding your stay, you got the room type you booked and after your complaint of a lower floor our staff went above and beyond to meet your needs and relocated you to an upper floor side sea view room. We always listen to our guests needs and try to make their stay at the Grand as comfortable as possible.We will be happy to welcome you back in the near future. Kind regards Yiota Georgiou Guest Relations Supervisor GrandResort by Leonardo

10/10 – Uitstekend

Androniki

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was beautiful, the beach was perfect right in front of the hotel as well. With our Expedia status, the hotel sent up champagne, sandwiches and a beautiful fruit platter with fresh, sweet and seasonal fruit. The room was beautiful and fit our family of four well.
1 nacht verbleven in augustus 2023
Reactie van Andreas P E Com op 30 aug 2023
Dear Androniki,Thank you so much for taking the time to leave us a positive review!We always love hearing from satisfied customers like you. Your support means everything to us, and we're grateful for it. We look forward to serving you again in the future and exceeding your expectations once more.Best Regards,Andreas PotamitisE Com Sales Manager

4/10 – Matig

Georges, Beirut

3 nachten verbleven in augustus 2023
Reactie van Andreas P E Com op 19 sep 2023
Greetings from GrandResort by Leonardo Hotels!Thank you for your review!We're sorry you had a negative experience with our Hotel. Please contact us directly so we can address your concerns and make things right.Best Regards,Andreas PotamitisE Com Sales Manager

10/10 – Uitstekend

STELIOS

1 nacht verbleven in augustus 2023
Reactie van Andreas P E Com op 27 aug 2023
Dear Mr Stelios ,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel we stayed at in Cyprus
Without question the best hotel we stayed at during our trip in Cyprus and the only actually worth calling five star. Great service, amazing beach and amenities nearby, as well as suitable for most kind of needs. Rooms up to standard and great vibe.
2 nachten verbleven in augustus 2023
Reactie van Andreas P E Com op 24 aug 2023
Dear Valued Guest,Thank you so much for taking the time to leave us a positive review! We're thrilled you had a wonderful experience with our Hotel. Your kind words mean the world to us, and we're honored to have earned your trust and support.We look forward to continuing to provide you with excellent service.Best Regards,Andreas Potamitis

10/10 – Uitstekend

Zeid

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in augustus 2023
Reactie van Andreas P E Com op 19 aug 2023
Dear Zeid,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

nizar

3 nachten verbleven in augustus 2023
Reactie van Andreas P E Com op 19 aug 2023
Dear Nizar, Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Yasmin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was amazing ! Beautiful and clean hotel that smells incredible , the private beach was extremely clean with very comfortable sun beds ! The staff were so welcoming , always smiling and ready to help . The animation team had so much activities for the kids every day .
6 nachten verbleven in juli 2023
Reactie van Andreas P E Com op 19 aug 2023
Dear Yasmin,Greetings from GrandResort by Leonardo Hotels!Thank you so much for taking the time to leave us a positive review! We're overjoyed to hear you had a wonderful experience with our Hotel. We will transfer your review to all our staff to show them an appreciation for making you feel special.We look forward to serving you again in the future and exceeding your expectations once more.Best Regards,Andreas PotamitisE Com Sales Manager

6/10 – Redelijk

Frédéric

Positief: Netheid, staat van de accommodatie en faciliteiten
.
3 nachten verbleven in augustus 2023
Reactie van Andreas P E Com op 19 aug 2023
Dear Frederic , Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

8/10 – Goed

Sergei

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in juli 2023
Reactie van Andreas P E Com op 19 aug 2023
Dear Mr Sergei,Many thanks for your stay at our Hotel and for sharing your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis, E-Commerce Manager

10/10 – Uitstekend

Debbie

1 nacht verbleven in juni 2023
Reactie van Andreas P E Com op 19 aug 2023
Dear Mrs Debbie,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Jeanette

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Andreas Potamitis op 28 jun 2023
Dear Jeanette, Many thanks for your stay at our Hotel and for taking the time to share your experience with us .We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

6/10 – Redelijk

Fiona

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
I think it may have been five star once!
1 nacht verbleven in juni 2023
Reactie van Andreas P E Com op 17 jun 2023
Dear Fiona ,Thank you for staying at our Hotel and for taking the time to share your experience with us.Kindly note that our hotel has been renovated 3 years ago and we are closing next winter for a renovation that will change completely our Hotel.We are looking forward to welcoming you back in the future. Kind regards,Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Max

2 nachten verbleven in juni 2023
Reactie van Andreas P E Com op 14 jun 2023
Dear Max, Many thanks for your stay at our Hotel and for taking the time to share your experience with us .We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Sam

Positief: Netheid, personeel en service
Excellent front office experiences
4 nachten verbleven in mei 2023
Reactie van Andreas P E Com op 6 jun 2023
Dear Dafna,Many thanks for your stay at our Hotel and for taking the time to share your experience with us we will transfer your good comments to our Front Office Employees. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

8/10 – Goed

Dafna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
נחזור שוב
מלון ותיק וקצת מיושן, אבל החדרים מרווחים ונוחים.צוות שירותי, כולם מחייכים ונעימים, בפרט הבל בוי והמלצרים בחדר האוכל- ממש מקסימים. למלון יש מרחבים ירוקים, גינת תבלינים, בריכה וחוף ים צמוד. הרבה מקומות ישיבה גם בחוץ. יש חנייה, גם בחוץ וגם תת קרקעית. ארוחת בוקר מצויינת עם מגוון רחב וטעים. בטוח חוזרים שוב!
1 nacht verbleven in mei 2023
Reactie van Andreas P E Com op 31 mei 2023
Dear Dafna,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Prasanthi

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Resort and friendly staff, they are quite helpful and ready to assist you 24x7. We had a very pleasant stay at this resort.
4 nachten verbleven in april 2023
Reactie van Andreas P E Com op 23 apr 2023
Dear Mrs Prasanthi,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Phaedon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Family friendly
Reactie van Andreas P E Com op 1 nov 2022
Dear Pheadon, Thank you for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Barbara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundliches und hilfsbereites Personal, wunderschöne Anlage, toll mit Kindern
3 nachten verbleven in oktober 2022
Reactie van Andreas P E Com op 17 okt 2022
Dear Barbara, Thank you for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Georgios

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van Andreas Potamitis op 16 okt 2022
Dear Alexander,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis

6/10 – Redelijk

Alexander

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2022
Reactie van Andreas P E Com op 13 okt 2022
Dear Alexander,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

gaby

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2022
Reactie van Andreas P E Com op 12 okt 2022
Dear Gaby,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

GABRIEL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing, friendly staff, excellent food, nice ambiance and service. Good pool bar
5 nachten verbleven in oktober 2022
Reactie van Andreas P E Com op 10 okt 2022
Dear Gabriel,Thank you for staying at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Hagit

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
4 nachten verbleven in september 2022
Reactie van Andreas P E Com op 25 sep 2022
Dear Hagit,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Christodoulos

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022
Reactie van Andreas P E Com op 19 sep 2022
Dear Christodoulos, Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

8/10 – Goed

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a quality establishment with good facilities including several different restaurants and bars. The staff are very helpful and the room was cleaned each day. A free bottle of water was provided daily, which was a good thing because the prices in the bars were quite expensive - even for water. There are a couple of shops two minutes across the road from the hotel where you can buy drinks and food including alcohol much cheaper. Breakfast was very good and there was a very wide range of choices including hot and cold foods. Location is outside of Limassol, so a bit quiet in the immediate local area. However, there is a bus stop outside the hotel and regular buses into Limassol which take about 45 mins. It's only 1.50 euros for the fare and so a great option to get to the vast array of restaurants and bars/pubs in the heart of Limassol. Buses coming back are very regular too. Overall, a good experience and would recommend the hotel - as long as you understand that it's not in the middle of Limassol.
10 nachten verbleven in augustus 2022
Reactie van Andreas P E Com op 31 aug 2022
Dear Mr Daniel,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

8/10 – Goed

Claire

2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Ryoko

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2022

10/10 – Uitstekend

PAOLO

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
struttura molto curata con ogni confort. spazi comuni molto belli e con offerta piscina/ spiaggia davvero perfetta
3 nachten verbleven in augustus 2022
Reactie van Andreas P E Com op 22 aug 2022
Dear Mrs Paola,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas PotamitisE-Commerce Manager

8/10 – Goed

yaakov

5 nachten verbleven in augustus 2022
Reactie van Andreas P E Com op 16 aug 2022
Dear Valued Guest, Many thanks for taking the time to share your review on Hotel.com following your recent stay with us! We are delighted to see that overall you had great stay at GrandResort. We look forward to welcoming you back to the GrandResort in the future. Kind regards, Andreas Potamitis E Commerce Manager

10/10 – Uitstekend

Anna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great holidays, amazing service
The Grand Resort is cozy and comfortable, the pool and the beach are clean with plenty of sun beds. Plenty of cozy restaurants and bars. Rooms are of decent size and clean. What makes this hotel amazing is the staff. Having been around the block a few times, I can honestly say this is the best service we’ve had in years. Nothing was ever too much trouble. We asked to extra water in the room, change of pillow size, off-the-menu and out-of-hours meals and drinks, extra towels in the pool and even to have our meals brought to a bar from a restaurant. Never hear a “no”, not once. The staff under Pavlin in the Aloha Pool Bar were great and made every effort to accommodate every request, always with a smile often with a joke. The bar staff, including Achilles who fed us despite us arriving middle of the night, were fun and friendly, with Michael easy capable of running his own stand up comedy show. The whole trip had a feeling of seeing family and being taken care of. Can’t wait to go back
7 nachten verbleven in juli 2022
Reactie van Andreas P op 5 aug 2022
Dear Anna, Thank you for your recent stay at GrandResort! We are thrilled to read all your positive review. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again
We had a nice 3 night stay in a family room and another double room. The pool area was very good with lots of lunch options. Great breakfast. We had dinner one night which wasn't bad but not worth the money in my opinion. The selection wasn't too big which may be because the hotel was quiet. My kids loved their toileteries and robes. I would stay here again.
3 nachten verbleven in juli 2022
Reactie van Andreas P E Com op 2 aug 2022
Dear Valued Guest, Many thanks for taking the time to share your review on Hotels.com following your recent stay with us! We are very glad to read that you found our Hotel We look forward to welcoming you back to the GrandResort in the future. Kind regards, Andreas Potamitis E Commerce Manager

8/10 – Goed

Elie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Friendly staff. Breakfast is good - the rest of the restaurants’ food is just OK.
3 nachten verbleven in juli 2022
Reactie van Andreas P E Com op 26 jul 2022
Dear Ellie, Thank you very much for your stay at GrandResort! We would like to further thank you for your positive comments about cleanness and breakfast. We look forward welcoming you back in the future for another great vacation. Best Regards, Andreas Potamitis E-Commerce Manager

8/10 – Goed

Cemil

1 nacht verbleven in juli 2022
Reactie van Andreas P E Com op 26 jul 2022
Dear Cemil, Greetings for GrandResort! We would like to thank you for your recent stay with us and for taking the time to share your feedback, the entire GrandResort team, look forward to welcoming you back soon! Kind regards, Andreas Potamitis E-Commerce Manager

8/10 – Goed

Polykarpos

1 nacht verbleven in juli 2022
Reactie van Andreas P E Com op 20 jul 2022
Dear Mr Polykarpos, Thank you very much for your stay in GrandResort and for taking the time to share your review on Expedia.com. We would like to further thank you for your positive comments . We look forward to welcoming you back in the future and we hope your next stay with us will be memorable as your previous. Kind regards, Andreas Potamitis E – Commerce Manager

8/10 – Goed

Savva

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nice hotel.
Sun bed cushions on the beach need replacing and the toiletries in the bathroom were very poor. Not 5 star hotel standard at all. Other than that we had a very nice stay in a well managed hotel and would consider going back. Shame about the two negative points.
2 nachten verbleven in juli 2022
Reactie van Andreas P E Com op 6 jul 2022
Dear Mr. Savvas Thank you very much for your stay in GrandResort and for taking the time to share your review on Expedia.com. We would like to show our appreciation for your feedback. Kindly note that we are working on improving the comments that you have mentioned. We really delighted to know that you enjoyed your holidays and we look forward to welcoming you back in the future for another great vacation. Kind regards, Andreas Potamitis E-Commerce Sales Manager

10/10 – Uitstekend

Georgia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and friendly staff
1 nacht verbleven in juni 2022
Reactie van Andreas P E Com op 4 jul 2022
Dear Mrs Georgia, Thank you for your recent stay at GrandResort! We are thrilled to read all your positive review. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Margarita

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing!great hotel with a private-like beach, big pools, excellent facilities, nice environment...very rich breakfast and excellent service
1 nacht verbleven in juni 2022
Reactie van Andreas P E Com op 4 jul 2022
Dear Mrs. Margarita, Thank you for your recent stay at GrandResort! We are thrilled to read all your positive review. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 – Uitstekend

Adam

4 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

hassan

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The Grand uglynstay
I got a room full of insects, ants mainly, the staff came in sprayed it with chemicals while I was inside the room, which caused me headaches and vomiting. After the 3rd night they offered me a different room. In room, dining was not as expected. The food tasted like nothing, the price compared to the accommodation is huge
4 nachten verbleven in juni 2022
Reactie van Andreas P E Com op 4 jul 2022
Dear Mr. Hassan, First of all, we would like to thank you for choosing GrandResort for your recent stay and for taking the time to share your review since such feedback is constructive for us and it is of utmost importance. We offer our sincere apologies for the disappointment you have expressed about our issue with the insects. But unfortunately, what you have experienced does not represent the image of the GrandResort, and the issues raised are seldom incidents that did not happen in the past. We hope that we will have the pleasure of welcoming you at the GrandResort in the future and offer you the G.R.A.N.D experience and hospitality. Best Regards, Andreas Potamitis E com Sales Manager

10/10 – Uitstekend

Georgios

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Andreas P E Com op 4 jul 2022
Dear Mr Georgios, Thank you for your recent stay at GrandResort! We are thrilled to read all your positive review. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager