Lobbylounge

Beoordelingen van Trendy Host Stelar Miraflores

3.5 out of 5
Trendy Host Stelar Miraflores
Avenida Almirante Miguel Grau 1430, Barranco, Lima, Lima

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 83 van 141 beoordelingen" "
Gastenscore: 8 - Goed. 31 van 141 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 141 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 141 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 141 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Gabriella

Reisde met partner
The apartment is very nice and has a wonderful roof terrace pool and relaxing area with wonderful views. The location is great too. Only negative was that we couldn’t get hold of the hosts at all and there was no working wifi in the flat, only in the comment areas and the water was cold.
3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

John

Positief: Netheid, staat van de accommodatie en faciliteiten
Extremely noisy

8/10 – Goed

Maydel, Hialeah

2 nachten verbleven in december 2023

6/10 – Redelijk

Traci

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
We like that it was clean, the security guys at the desk was nice and very helpful. The air circulation in the apartment is not very good ,the bathroom had evidence of mold developing, so we were concern as to what we were being exposed to health wise, the premium bedding was not good, the mattress was very hard and the sheets were not good or comfortable, we paid for four adults to occupy the room and we did not have amount of linen needed like towels, toliet paper etc...,the laundry facilities were not fully working, and never not once had any contact with the host or property,I tried to call several times and calls were not accepted.We had build up rewards with hotel.com and use them on this property, I was excited to use my rewards from the many times we have use hotel.com but I deeply regret using them on this particular property, I would have paid a higher price somewhere else than on this property, but now Ive use them and they are gone, so I will never stay there again
5 nachten verbleven in november 2023
Reactie van Andrea Chávez - Quality Leader op 28 nov 2023
Thank you very much for your message, this helps us to continue improving. We are sorry for what you said, we see that we sent you repeated messages with the instructions and number of your host through the inbox of the page where you booked but we did not have a reservation, remember that this is the correct means to communicate.Regarding towels and toilet paper, we leave one set per person, if additional ones are required they can be changed for an additional cost. Regarding the cleaning that improves, we are carrying out validations of the case in the reservation department.We are sorry that it was not to your liking.

8/10 – Goed

Jenna

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Walkable to everything. Nice stay.
3 nachten verbleven in oktober 2023
Reactie van Andrea Chávez - Quality Leader op 31 okt 2023
Thank you very much Jenna for you review!

10/10 – Uitstekend

Muhammad

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Need more bath towels but lovely place
5 nachten verbleven in september 2023
Reactie van Andrea Chávez - Quality Leader op 31 okt 2023
Thank you very much for your review Muhammad, your comments help us to continue improving.

6/10 – Redelijk

Carol

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The unit is beautiful with a nice view, however the noise from the street below makes it feel like sleeping under a busy freeway with alarms, honking, sirens, motorcycles, and cars all night. The front desk is very helpful but if you don't speak Spanish don't stay, it took over an hour to check in because of the poor communication. Expedia offers no support or help when trying to communicate with them via app or calls. There was hair on bathroom counter, some bugs in shower and no toilet paper on check in. At least the water was hot and bedding clean. Very firm bed in master, softer twin bunk.
2 nachten verbleven in augustus 2023
Reactie van Andrea Chávez - Quality Leader op 12 sep 2023
Thank you very much for taking the time and rating your stay through expedia.com; For us it is extremely valuable to know the opinion of our guests.We regret that the perception you had regarding the service of our collaborators was not to your liking; Rest assured that all our guests and clients are important to us and we always focus on providing the best service.That is why we will always be interested in receiving more details about your experience, as well as the aspects that you consider we can still improve.

8/10 – Goed

Anne-Kathrine

Positief: Netheid, comfort kamer
Great value
Amazing view to the ocean and really nice place. It had everything I needed. Checking in was a challenge. The security mentioned it was not informed I was coming. He talked with some on the phone and then they asked me for some few coins. I only had bigger money so the security helped me. He was nice but the check in could have been better.
3 nachten verbleven in augustus 2023
Reactie van Andrea Chávez - Quality Leader op 12 sep 2023
Thank you very much Anne.Regards,

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice location, easy check-in, great view, a bit noisy with the traffic.
2 nachten verbleven in augustus 2023
Reactie van Andrea Chavez-Quality Leader op 15 aug 2023
Thank you very much MIchelle for you review.

6/10 – Redelijk

Tue

4 nachten verbleven in juli 2023
Reactie van Andrea Chavez - Líder de Calidad op 14 aug 2023
Gracias por su mensaje, nos contactaremos para saber más de su experiencia.

6/10 – Redelijk

Courtenay

Reisde met familie
Positief: Netheid
It was simple and clean. Appliances in kitchen did not plug in/work. No pots and pans. No wifi.
3 nachten verbleven in juni 2023
Reactie van Andrea Chavez-Quality Leader op 14 aug 2023
Thank you for you review, It helps us to continue improving.

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great Location. Great price. Plenty of room for family of 4. Only complaint was we had a late flight and had to pay for another night's lodging as there was no where to check our luggage for the day.
2 nachten verbleven in juni 2023

6/10 – Redelijk

karla

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Johan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
10 nachten verbleven in april 2023

10/10 – Uitstekend

Ronald

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is a well kept, cozy place. The location is perfect, right between Miraflores and Barranco and within walking distance to some great locations in both area.
8 nachten verbleven in februari 2023
Reactie van Andrea Chávez-Quality Leader op 1 mrt 2023
Dear Ronald,Thank you for you review. We are delighted that you enjoyed your stay in our apartments.Regards,

10/10 – Uitstekend

Gudrun

4 nachten verbleven in februari 2023
Reactie van Andrea Chávez-Quality Leader op 5 apr 2023
Thank you for you review.

8/10 – Goed

Alexandre

Positief: Netheid
Good place all in all
I enjoyed my stay at this appartment. It is small but comfortable and the ocean view is really cool waking up in the morning or coming back after a whole day on the go. The A/C is in the room, so the appartment tends to get a bit warm. The electric plugs are weird and don t even let you plug appliances that you bought in Peru, (they provide 2 adaptors). The appartment is on the 17e floor but still you hear all the noise from the busy street (Ave. Almte Grau). Walls are very thin, the main door looks like a bathroom door, the tiny balcony is not fit for sitting outside. King bed is actually two twins put together and you are not allowed any alcool inside the appartment otherwise there is a 200$ fine. But for the price I paid, it was worth it. Nothing is perfect in this world, less so in Peru. I do recommend this appartment.
2 nachten verbleven in februari 2023
Reactie van Andrea Chávez-Quality Leader op 1 mrt 2023
Dear Claudia,Thank you for taking the time to leave us your review, which is very important to us. Our main objective is to provide you with a memorable experience during your stay, to tell you that your comments were read by our Operations Manager in order to constantly improve our services.We appreciate your preference and we hope to see you in a next opportunity.Sincerely,

6/10 – Redelijk

Sara

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
It was an ok stay. I’ll start with the good first. The rooms were clean and spacious. It’s a safe nice area. A cafe is located next door as well as an art museum and markets. Great location for walking and near the beach. The not so good, is this is not a hotel. It is an actual apartment complex. The person who sits at the entrance of the apartment is a security guard not “reservations”. They only spoke Spanish and were not helpful or friendly toward us (with the exception of 1 guard). Luckily we know Spanish. I don’t think permanent residents or the guards look too kindly on rental “guests”. Since we are “guests” the guards told us we did not have access to the laundry room or pool. That is only for permanent residents. Guards were not helpful with what to do with our trash and there is no housekeeping because it’s an apartment. I think you can request it from the room owner for extra. We were there for over 10 days and had to buy toilet paper and paper towels. The safe in my room did not work (needed batteries). There is only a tv in the bedroom not in the living room. The walls are thin. My neighbor was loud. My parents floor was quieter. Would be great for shorter stays or inquire about house keeping. Owner/host communication was nice, they communicated online via English. I think it would be easier if you dealt only with the “host”.

8/10 – Goed

Alain

Reisde met familie
Positief: Netheid
Appartement Agreable
Appartement agréable, propre et bien situé dans le quartier de Barranco. Seul bémol : dommage qu' il n' y avait que 2 tabourets pour un logement prevu pour 4 personnes. Nous avons demandé 2 tabourets supplémentaires pendant le séjour, sans succès.
3 nachten verbleven in december 2022
Reactie van Andrea Chávez-Quality Leader op 1 mrt 2023
Merci pour votre message Alain, vos commentaires et recommandations nous aident à continuer à nous améliorer.

8/10 – Goed

Shirley

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Depa muy limpio con excelente vista. Me gusto.mucho la terraza y pscina aunque no tuve tiempo de disfrutarlo. Lo que no me gustô fue qje la caja fuerte no tenia pilas. Asi que no puede utilizarlo.
Reactie van Andrea Chavez - Líder de Calidad op 1 mrt 2023
Estimada Shirley,Gracias por haberse tomado el tiempo de dejarnos su calificación y comentario lo cual es muy importante para nosotros. Nuestro principal objetivo es brindarle una experiencia memorable durante su estadía.Agradecemos su preferencia y esperamos verla en una siguiente oportunidad.Atentamente,

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Fraude incumplen lo ofertado
Reservamos y nos cobraron tarifa correspondiente a una reserva de habitación para tres personas con dos camas. una cama Queen size y otra individual para vacaciones familiares de tres personas. Cuando llegamos nos encontramos con que la habitación solo tenía una cama . y lo otro era un sofacama , en el que no cabe una persona promedio acostada ya que los pies quedan por fuera. Arruinaron nuestra vacaciones familiares. Tuvimos que dormir durante cuatro noches tres en una sola cama esperando solucion. Nos desgastamo mucho con esta situación y no pudimos descansar cómodamente. Solicitamos cumplimiento de la reservación corresponiente a las dos camas a trendy y en ningún momento se interesaron en brindar solucion. Solo. culparon a hoteles.com diciendo que así era la reserva. Al final nadie dio la cara para resolvernos. Pésimo servicio de trendy y a la espera de que hoteles.com nos respalde con responsabilidad y nos reembolsen el cobro de la tarjeta por incumplimiento con las condiciones de nuestra reserva. Nos sentimos estafados y a la fecha sin respuesta ni solucion.
4 nachten verbleven in december 2022

8/10 – Goed

Gabriela

Reisde met een groep
Positief: Netheid, comfort kamer
4 nachten verbleven in november 2022

4/10 – Matig

Alberto

2 nachten verbleven in september 2022

8/10 – Goed

Juan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lo bueno es la ubicación, lo malo es que el heather no funcionaba y en invierno es necesario especialmente para huéspedes que están acostumbrados a ello
10 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Miluska

1 nacht verbleven in juni 2022

6/10 – Redelijk

Melissa

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We liked the location. There was a cafe next door with great coffee and food. It was easily walkable to most locations we wanted to visit and a pretty inexpensive cab ride to others. The property itself was clean & the host pretty helpful but the building had no insulation so it was extremely noisy. We were high up but could hear everything going on in the building and outside.
3 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Rafael

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
La limpieza es pesima
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Johanna

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Great stay, beautiful view, excellent location.
4 nachten verbleven in juni 2022

10/10 – Uitstekend

Sonia J

3 nachten verbleven in juni 2022

10/10 – Uitstekend

Gloria

Reisde met familie
Positief: Netheid, comfort kamer
Excelente atención, muy bonito lugar bien ubicado
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Hyungyoung

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
바랑코광장 걸어서 10분/오션뷰최고/바로앞이 미술관/깨끗하고 조용함/
4 nachten verbleven in mei 2022

4/10 – Matig

Rodrigo, Doral

Zakenreiziger
Positief: Voorzieningen
Negatief: Netheid
The customer service can improve. The room should be cleaned better, the floor and mats are sticky. I don’t think that I would stay again here.
3 nachten verbleven in mei 2022
Reactie van Andrea Chávez-Quality Leader op 19 mei 2022
Dear Ramiro, Thank you very much for taking the time and qualifying his stay; For us it is extremely valuable to know the opinion of our guests. We are sorry that the perception he had regarding the state of our apartments; rest assured that all our guests and clients are important to us and we always focus on providing the best service. That is why we will always be interested in receiving more details of your experience, as well as the aspects that you consider we can still improve. At Trendy Host Stelar, our entire team is committed to providing the best service, so it will always be a pleasure to serve you. Regards,

10/10 – Uitstekend

Andrew

Positief: Netheid, comfort kamer
Great location, large one bedroom and living room, incredibly clean, and the service from the host was excellent! If i had a question, the host would respond within minutes. I would highly recommend booking this property!
2 nachten verbleven in april 2022
Reactie van Andrea Chávez-Quality Leader op 13 mei 2022
Dear Andrew, Thank you very much for your comment. We are delighted that you enjoyed your stay in our apartments. Regards,

10/10 – Uitstekend

Benjamin

Reisde met familie
Positief: Netheid, comfort kamer
Nice Clean Apartment, Well Located
The apartment was nice and clean when we arrived. Check-in was straight forward and Dana (our contact) was very helpful when needed. Staff on the front door were friendly and approachable. The location was excellent - especially considering the price of the accommodation. I only have 2 negatives about the whole stay. Firstly, there was only two stools and a breakfast bar which wasn't enough for our family of four and the kids struggled to eat comfortable at the breakfast bar. Sitting down as a family to eat an evening meal was not possible. Secondly, hardly any of the kitchen appliances had plugs that fitted into the sockets without the use of an adaptor - and only one adaptor was supplied. It was not possible to boil the kettle while using the toaster. The adaptors I brought with me didn't fit the sockets either so I couldn't make a brew while I was charging my phone in the morning. I would definitely recommend for a couple or for a family for a short stay.
14 nachten verbleven in april 2022
Reactie van Andrea Chávez-Quality Leader op 13 mei 2022
Dear Benjamin, Thank you very much for your kind comment, we are pleased to know that we managed to generate a great experience during your visit. Our staff is even more motivated to read about your pleasant stay, we would love to welcome you again in our apartments and we remain at your entire disposal. Regards,

4/10 – Matig

Soufiane

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
Overall ok experience, the apartment wasn't clean at all and they have cockroaches in there a lot of them I hop I won't be taking any with me home in my luggage.
6 nachten verbleven in februari 2022
Reactie van Andrea Chávez-Quality Leader op 9 mrt 2022
Dear Soufiane, Thank you very much for taking the time and rating your stay through expedia.com; For us it is extremely valuable to know the opinion of our guests. We regret that the perception you had of the department, we regret that you did not report this during your stay in order to verify it and solve any inconvenience. Rest assured that all our guests and clients are important to us and we always focus on providing the best service. That is why we will always be interested in receiving more details of your experience, as well as the aspects that you consider we can still improve. At Trendy Host, our entire team is committed to providing the best service, so it will always be a pleasure to serve you. Cordially,

8/10 – Goed

Melissa

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Has kitchen 2 bed and bathrooms and a small living room. In a scenic and secure location. Laundry room on site.
13 nachten verbleven in januari 2022
Reactie van Trendy Host Team op 16 feb 2022
Dear Kenneth, Thank you very much for your comment. Your message helps us to continue improving. Sincerely, Andrea Chavez

6/10 – Redelijk

Ashley

Negatief: Comfort kamer
Very disappointed. Safe area though.
The ease of early check-in/late check out was great, (though added an additional 2 days of charges). Other than that I was fairly disappointed with my room. The hot water heater wasn’t on so I spent the first two days taking freezing showers before I figured that out. The soap dispenser was empty and the one in the shower fell apart the second I tried to use it. There was an old condom wrapper on the headboard of the bed, and the bed frame had stains of some sort of dried liquid on it. The bed was super firm and uncomfortable. The couch pillows smelled. There wasn’t enough toilet paper for my stay so I had to borrow some from the pool area because they didn’t have on-site housekeeping. The nice part is this hotel/apartment is right on the edge of Barranco and Miraflores which was great for walking around.
2 nachten verbleven in december 2021
Reactie van Andrea Chavez - Quality Leader op 19 jan 2022
Dear Ashley Thank you for taking the time to leave us your rating and comment, which is very important to us. Our main objective is to provide you with a memorable experience during your stay, to tell you that your comments were read by our Head of Operations in order to review what happened and constantly improve our services. I take this opportunity to mention that we have a host at your disposal every day to report any cleaning, maintenance or anything you need. We would have loved to be able to fix it right away. We appreciate your preference and hope to see you in the next opportunity. Sincerely,

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
Limpio
5 nachten verbleven in november 2021
Reactie van Trendy Host Team op 3 dec 2021
Gracias por sus comentarios

10/10 – Uitstekend

Edmundo Jaime Paredes

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2021

4/10 – Matig

Andrew James

Positief: Netheid
Negatief: Voorzieningen
You need to have a person check on the individual renting the property to see if they need anything
11 nachten verbleven in september 2021
Reactie van Trendy Host Team op 11 okt 2021
Thank you for your comments, help us to continue improving

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Nicest area in Lima ,barranco and Miraflores walking distance to the mall and lots of restaurants and shopping. Essentially everything you can possibly need is near by
7 nachten verbleven in maart 2021
Reactie van Trendy Host Team op 14 mrt 2021
Thanks for share your experience renting our apartments. Regards.

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in januari 2021
Reactie van Equipo Trendy Host op 27 jan 2021
Gracias por su calificación. Saludos

6/10 – Redelijk

Philip

7 nachten verbleven in december 2020
Reactie van Equipo Trendy Host op 11 jan 2021
Muchas gracias por su evaluación, nos encantaría conocer más sobre el porqué de su calificación. Puede escribirnos a reservas@trendyhost.com.pe. Saludos,

10/10 – Uitstekend

Susanne, Bremen

Reisde met partner
Positief: Netheid
Super tolle Mini Appartement mit freundlichen Service, Pförtner und Garage , mit Aufzug und kleinem Dachpool 👍
12 nachten verbleven in maart 2020
Reactie van Trendy Host Team op 23 mrt 2020
Thank you very much Susanne for you review. Regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and stylish apartment right in between barranco and miraflores. Perfectly located with a delicious breakfast cafe and burger joint right next door. Air conditioner did start to make loud noises toward the end of the stay. We ran out of toilet paper and went to the front desk who said we had to supply our own. We talked to Trendy Hosts and they gave us another roll but we were displeased with the front. Overall, this was well located and trendy hosts were very nice.
4 nachten verbleven in maart 2020
Reactie van Trendy Host Team op 20 mrt 2020
Thank you very much for you review.

8/10 – Goed

Jose Eugenio

Positief: Comfort kamer
insatisfecho
Era un apartamento en donde no le hacían servicio Ni de aseo ni de tendido y cambio de tendidos ningún día. Si se requería había que pagar un costo adicional. Eso no está bien!
3 nachten verbleven in maart 2020
Reactie van Equipo Trendy Host op 13 mrt 2020
Buen día Eugenio, Gracias por sus comentarios, estos nos ayudan a seguir mejorando. Sobre el tema de la limpieza nosotros ofrecemos alquileres de apartamentos ( No hotel), con 1 limpieza gratis cada 7 días como cortesía, al quedarse un par de noche el cambio toallas o sábanas y limpiezas está indicado en la confirmación que tiene un costo adicional. Saludos,

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
1 nacht verbleven in maart 2020
Reactie van Trendy Host Team op 10 mrt 2020
Thank you very much Charles!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
11 nachten verbleven in februari 2020
Reactie van Trendy Host Team op 9 mrt 2020
Trendy Host Team

8/10 – Goed

mlayto, New Mexico

Reisde met een groep, Reisde met partner
Positief: Netheid
Nice location and easy to get around. One suggestion is to let occupants know that an AC unit is only available in one room.
9 nachten verbleven in februari 2020
Reactie van Trendy Host Team op 9 mrt 2020
Thank you for your suggestion!

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great little spot in good location
Great stay close to miraflores and barranco. About 15 min walk to each. 5 min walk to metropolitan. Close to several restaurants and little stores. Pool gets crowded early so we were not able to use as there are only a few chairs. Locals and hotel guests rent apartments here so it’s more like an apartment building. Nice accommodations for price. Use WhatsApp to contact hotel for issues / questions.
3 nachten verbleven in maart 2020
Reactie van Trendy Host Team op 9 mrt 2020
Thank you very much Charles