Hôtel près de Lied Education Center for the Arts (Omaha)

« The stay was unpleasant. The initial reception who checked us in was pretty short with us. We waited for 2hours to check in the room and we had had a long drive from out of town. No apologies no acknowledgment, all she said was your room is not ready and you picked a very specific room. we arrived around 3.20 pm and we didn’t get checked in until after 5 pm. People came in way after us and were checked in instantly but we waited for almost 2hours. The initial reception that received us...

« They super nice »

« Loved this hotel for the amenities, size of the rooms, which included a sizeable sofa, under the bed lighting, & more. The location was also great. Close to downtown & in an area with walkable restaurants. »

« The good news: the staff was responsive, friendly, thorough, and helpful. The bad news: The parking situation was bad. The road for the hotel was partially closed so getting to the parking garage while dragging luggage through downtown was a big pain. After managing traffic and closures from hotel to garage (15 minutes +), I had to walk a couple blocks, cross at a clearing, and walk back a couple of blocks with a heavy back-pack and suitcase. Parking also cost $18 a day. When I arrived I was...

« It was a great location and rooms were excellent.. my only complaint was the coffee machine! »

« Well spotted! Nice big room. »

« Staff was great and hotel was wonderful. Beds were not that comfortable and that was it. Could not park our pick up in parking garage, cause it would not fit. »

« Great shuttle services and friendly desk worker »

« Helpful staff, spacious room »

« Amazing stay at such a beautiful and confortable hotel Everything was clean, the staff was friendly »

« Front desk should have better personality with guest »

« We stayed in a 2 room suite. The main bathroom shower had plently of water pressure while the en suite to the other bedroom had zero water pressure it was literally just falling out of the facet. We tried what we could and nothing worked. The king bed was super uncomfortable - a week later and I am still dealing with back pain from the bed. The ice machine on our floor was not working. Pool area was always super hot and a few times there were no pool towels available. The breakfast offered was...