Hotels met roomservice in Lekki

'Kamer niet schoon gemaakt, badkamer idem dito, kapotte douchekop en bij het ontbijt geen koffie te krijgen.'

'They do not honor bookings from hotels.com. I was stranded that night because I tried to checkin close to public transportation curfew, thinking I secured a place to lodge, only to get there and be sent packing. The manager and desk attendee said they never heard of hotels.com and refused to be accommodating. They also told me there were no more rooms even though online showed availability which led me to prepay in the first place. I tried to work with the attendant to contact hotels.com and he...

'I was denied access to check in on the night i arrived at the hotel the staff at reception does not have any training, they dont have a computer to access the websites to confirm my booking even when i was showing them my confirmation email from Expedia, they denied me access to an hotel i paid a month earlier for 6 nights after long flight from London to Lagos i have not experienced anything worse than the humiliation and the maltreatment i got on Saturday 4th October. '

'I booked the apartment for 20 nights but on arrival I was told there is no reservation and I had to look for an alternative. No explanation was given, no solution, the hotel did not offer to accommodate me until they find the paperwork. The hotel never offered any explanation, it is impossible to contact them, nobody answers the phone, the worst experience ever. No customer service whatsoever. Avoid!!!!'