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Beoordelingen van Hotel Regina Wengen

4 out of 5
Hotel Regina Wengen
Dorfstrasse 1, Lauterbrunnen, BE

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 56 van 105 beoordelingen" "
Gastenscore: 8 - Goed. 28 van 105 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 105 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 105 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 105 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Erg oud pand, maar dat is de charme. Ontbijt was lekker maar personeel leek te weinig man te hebben om de honger van de gasten aan te kunnen. Er waren allerlei dingen steeds op. De sauna en stoombad waren lekker. De gratis High tea elke dag met cake was erg aardig.
5 nachten verbleven in december 2019
Reactie van Marjolaine NAGEL op 26 jan 2020
Good Morning from Wengen, Dear guest, Thank you for taking time to evaluate your stay in our house. We are glad that you enjoyed the spa area and also the tea time. For the breakfast we will discuss with our staff to check how we can improve in order to satiate everybody. Best Regards,

8/10 – Goed

Dirk, Utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooie locatie Kamers schoon en dagelijks prima onderhouden Personeel was zeer behulpzaa, Wel altijd even naar boven lopen maar niet erg Mooie ontbijtruimte
6 nachten verbleven in januari 2019
Reactie van G.Meyer op 10 feb 2019
Thank you.

10/10 – Uitstekend

Uttam

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3min walk from train station. Room was spacious enough for family of 3. The room had great view of mountains and the village.
3 nachten verbleven in mei 2024
Reactie van Morgane / Front Desk Manager op 27 mei 2024
Dear Guest,Thank you for your feedback! We're glad you enjoyed the convenient location, spacious room, and beautiful views. We hope to welcome you back to Hotel Regina soon.Best regards,Regina Team

8/10 – Goed

Tang Pui

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great view of Lauterbrunnen valley from patio. Pleasant staff. Breakfast is sufficient. Property has vintage feel. Room is big. Near train station. Porter service to station. Grocery store, eateries in neighborhood.
3 nachten verbleven in mei 2024
Reactie van Morgane / Front Desk Manager op 25 mei 2024
Dear Guest,Thank you for your feedback! We're delighted you enjoyed the stunning Lauterbrunnen Valley views, our friendly staff, and the vintage charm of Hotel Regina. It's great to hear the room size, breakfast, and our proximity to the train station with porter service met your needs. We're also pleased you found the local amenities convenient.We look forward to welcoming you back soon!Best regards,Hotel Regina Management

10/10 – Uitstekend

Xunming

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is 5 minutes walk to the Wengen Trian Station which is very convenient. The view from our balcony is so beautiful. The staff is very kind. The restaurant on site is very elegant and convenient. The breakfast is excellent.
2 nachten verbleven in mei 2024
Reactie van Morgane / Front Desk Manager op 25 mei 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled that you found our location near the Wengen Train Station convenient and enjoyed the beautiful view from your balcony. It's great to hear that our kind staff, elegant restaurant, and excellent breakfast added to your stay.We look forward to welcoming you back to Hotel Regina!Best regards,Hotel Regina Management

10/10 – Uitstekend

Chere

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old hotel but very nice. Had a great room with an incredible view
1 nacht verbleven in mei 2024
Reactie van Morgane / Front Desk Manager op 21 mei 2024
Dear Guest, Thank you for your kind words! We're thrilled you enjoyed your stay and the incredible view from your room. We hope to welcome you back soon.Best regards,Hotel Regina Team

10/10 – Uitstekend

Vasco, Charlotte

Reisde met partner
Positief: Netheid, personeel en service
Building is outdated but it has an old era charm. The view are magnific and the staff was excellent.
1 nacht verbleven in mei 2024
Reactie van Morgane / Front Desk Manager op 19 mei 2024
Dear Guest,Thank you for your kind words. We're thrilled you enjoyed the old-era charm, magnificent views, and our excellent staff. We look forward to welcoming you back to Hotel Regina soon.Best regards,The Hotel Regina Team

10/10 – Uitstekend

CARLOS V

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old building but good stay. Really close to the train station and supermarket. Excellent people. Spa was good.
1 nacht verbleven in april 2024
Reactie van Morgane / Front Desk Manager op 19 mei 2024
Dear Guest,Thank you for your kind words. We're thrilled you enjoyed the old-era charm, magnificent views, and our excellent staff. We look forward to welcoming you back to Hotel Regina soon.Best regards,The Hotel Regina Team

6/10 – Redelijk

Barbara

Reisde met familie
Positief: Netheid, personeel en service
This hotel was built in the 1890s and retains the charm and grandeur. It was clean, comfortable and very convenient to the train and the little town of Wengen. The view from our balcony room was magnificent! However, the hotel’s age is showing, it is a little frayed around the edges if you look closely. A clean, comfortable choice if you realize this is what you are getting.
3 nachten verbleven in mei 2024
Reactie van Morgane / Front Desk Manager op 19 mei 2024
Dear Guest, Thank you for your feedback. We're delighted you enjoyed the charm, comfort, and convenience of our hotel, as well as the magnificent views. We acknowledge your comments about the signs of age and appreciate your understanding. Your feedback helps us improve.We look forward to welcoming you back soon.Best regards,The Hotel Regina Team

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was lovely!
2 nachten verbleven in mei 2024
Reactie van Morgane / Front Desk Manager op 19 mei 2024
Dear Guest,Thank you for your kind words. We look forward to welcoming you back to Hotel Regina soon.Best regards,The Hotel Regina Team

10/10 – Uitstekend

Michel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff. The restaurant for dinner was very good but a bit expensive- well trained staff. The room was spacious. The heat is not turned on during this time of year. Sauna and steam access was a welcomed surprise. Close to train station.
2 nachten verbleven in mei 2024
Reactie van Morgane / Front Desk Manager op 19 mei 2024
Dear Guest,Thank you for your review. We're glad you found our staff friendly and enjoyed your spacious room and the sauna and steam access. We appreciate your feedback on the restaurant. We hope to welcome you back soon!Best regards,The Hotel Regina Team

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Morgane / Front Desk Manager op 19 mei 2024
Dear Guest,Thank you for your kind words. We look forward to welcoming you back to Hotel Regina soon.Best regards,The Hotel Regina Team

10/10 – Uitstekend

Evan

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic older style but very well maintained. Beautiful dining rooms and great service from the staff. I’ll be back.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Guy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Hathairat

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in december 2023

10/10 – Uitstekend

Larry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful hotel with great views of the Jungfrau. Wengen is a great location for exploring the Lauterbrunnen Valley and the surrounding area.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Minnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Take my word for it, this is the best place to stay not just in Wengen, but the entire region. In terms of convenience, you are basically overlooking the train station. There is also a Coop just around the corner so you can stock up on snacks and coffee before hoping on the train back to Lauterbrunnen or up to Kleine Schiedegg. The staff were lovely and did a fantastic job of keeping my room fresh and comfortable. Some notes about the room itself.. it's perfect if you are just using the room to rest before heading out for the next day. The bathroom was missing an outlet (or at least I couldn't find it) which made using hair tools an issue, although there is a hair dryer mounted on the wall. I'm a big fan of coffee, so a Keurig machine or other instant coffee maker would have been the cherry on top for this hotel, but that didn't take away from my enjoyment. The balcony overlooked the mountains, and I often sat there and had a small dinner to myself, taking in the sights and listening to the sounds of the village. I was completely at peace here, and I would definitely stay here again.

10/10 – Uitstekend

Charles

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Majestic hotel, great view, wonderful restaurant
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Alicia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, nice room with view , pick up from train station, quiet, nice facility, breakfast was the best, restaurant on site, bar , afternoon coffee and dessert, nice and helpful staff , many hiking trails closeby, relaxing ambience , elevator

10/10 – Uitstekend

Wilfred Ate

Reisde met partner
Positief: Netheid
Historic building with old-school grandeur. Everyone, right from the owners down, friendly, helpful and wanting to make our stay the best it could be.
4 nachten verbleven in februari 2023
Reactie van Dave Mylius & Team op 4 mrt 2023
Dear Wilfred, Thank you so much for taking the time to write a review for us. We seem to have achieved our goal of giving you a wonderful experience here in the mountains in the Regina Wengen. We hope you will come back and visit us again soon

6/10 – Redelijk

Antje

1 nacht verbleven in februari 2023
Reactie van Dave Mylius & Team op 16 feb 2023
Thank you very much for your feedback.We hope to welcome you again soon.

8/10 – Goed

Bruce

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sits at edge if town. Very short walk from the train station and town. Staff freindly and helpful. Mountain view rooms have excellent views. Brkfst is very good.
Reactie van Dave Mylius & Team op 21 jan 2023
Thank you very much for your kind words Bruce!We hope to welcome you again soonBest regards

10/10 – Uitstekend

Dennis

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Beautiful Location, enjoyed the train ride I would’ve killed me it’s all done could use some updates
1 nacht verbleven in september 2022
Reactie van Eric NASS op 20 sep 2022
Thank you very much for your comments and we look forward to welcoming you next time in our establishment.

6/10 – Redelijk

Miao Rong

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Victoria style means Old /out of date
2 nachten verbleven in september 2022

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel with charm from the staff to the rooms themselves. Outstanding views, outstanding service.
2 nachten verbleven in september 2022
Reactie van Eric NASS op 19 sep 2022
Thank you

10/10 – Uitstekend

Lloyd

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2022
Reactie van Eric NASS op 20 sep 2022
Thank you very much for your comments and we look forward to welcoming you next time in our establishment.

10/10 – Uitstekend

Leland, Lynnville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was by far the best place we stayed on our trip through Switzerland. Will absolutely stay here again!
1 nacht verbleven in september 2022
Reactie van Eric NASS op 20 sep 2022
Thank you very much for your comments and we look forward to welcoming you next time in our establishment.

10/10 – Uitstekend

Pamela, Sarasota

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old world charm and true meaning of hospitality is what Hotel Regina was for my family. We would return again and again.
2 nachten verbleven in augustus 2022
Reactie van Eric NASS op 20 sep 2022
Thank you very much for your comments and we look forward to welcoming you next time in our establishment.

8/10 – Goed

Irfan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022
Reactie van Eric NASS op 20 sep 2022
Thank you very much for your comments and we look forward to welcoming you next time in our establishment.

8/10 – Goed

Elena

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, perfect location and a magnificent view of the mountains. Delicious breakfast and nice place to have drinks and eat.
2 nachten verbleven in augustus 2022
Reactie van Guido Meyer op 16 aug 2022
Thank you kind regards

10/10 – Uitstekend

Diana, San Diego

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the staff, location of hotel and the food at the restaurant is amazing. I would recommend to make dinner reservations in advanced they can be booked if you try same day.
2 nachten verbleven in augustus 2022
Reactie van Guido Meyer op 16 aug 2022
Kind words and thank you

8/10 – Goed

Abner

2 nachten verbleven in juli 2022
Reactie van Guido Meyer op 16 aug 2022
Danke für Ihre Nachricht

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place. Excellent location with great views of Jungfrau and attentive staff. So good we stayed three nights. Excellent breakfast.
2 nachten verbleven in juli 2022
Reactie van Guido Meyer op 16 aug 2022
It is nice to have a nice report Thank you

10/10 – Uitstekend

Beat

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wirklich ein tolles Hotel. In die Jahre gekommen mit eher klassischer Führung. Die Restaurants und der Service waren hervorragend. Die Besitzer werden nicht darum kommen Investitionen zu tätigen. Ich hoffe dass das Ambiente beibehalten wird.
3 nachten verbleven in juli 2022
Reactie van Guido Meyer op 16 aug 2022
Danke vielmals für die netten Worte

8/10 – Goed

Tamara

1 nacht verbleven in juli 2022
Reactie van Guido Meyer op 16 aug 2022
Danke für Ihre Nachricht

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service
Best two single bed rooms with the best view in town by far. Who needs a spa when you see pure Switzerland from one of highest in town. Perfect position to the train station and super market Just unhappy that the train driver said we should have stayed in the fancy finish spa hotel not the antique hotel For me it was all about the view we had from two rooms Breakfast is too small and suggest a buffet and toast Dinner too expensive as went to town to listen to other people tips and tricks Don’t forget to pay city tax when leaving and should have booked train tickets in advance as to pay for a now train is expensive Town car park is best planned idea in town - well done Loved my time there and will return
3 nachten verbleven in juli 2022
Reactie van Guido Meyer op 16 aug 2022
We would like to thank you for the kind word

2/10 – Ontzettend slecht

Krikor

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old and Dirty hotel. Horrible attitude from staff, very misleading with regards to SPA which they have but don’t actually allow you to utilize. It’s okay that it’s a historic property; however, that should not excuse or otherwise diminish the value of cleanliness in which this hotel was terribly lacking. Hotel staff was indifferent and refused to help despite multiple (normal) requests. Just rude staff complaining about their jobs in front of guests and spreading that negativity throughout the property. This hotel ruined our otherwise lovely experience of Wengen. We regret having stayed there
2 nachten verbleven in juli 2022
Reactie van Guido Meyer op 16 aug 2022
Thank you for your honest feelings and we regret really that we have spoilt our experience and are honestly sorry

10/10 – Uitstekend

Julio c

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2022
Reactie van Guido Meyer op 16 aug 2022
Thank you

10/10 – Uitstekend

Anderson

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022

10/10 – Uitstekend

bruno

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in juni 2022
Reactie van Laetitia op 20 jun 2022
Dear guest, We are sincerely delighted to read that your stay was up to your expectations, it was a pleasure to welcome you to the Hotel Regina. We would like to thank you very much for your positive feedback, which we will be sure to share with the entire team, who are delighted by your congratulations. We look forward to welcoming you again in the heart of the Swiss Alps in the near future and in this perspective we send you our best regards,

8/10 – Goed

Jerry

Reisde met familie
Positief: Netheid, comfort kamer
3 nachten verbleven in juni 2022
Reactie van Laetitia op 20 jun 2022
Dear Jerry, We are sincerely delighted to read that your stay was up to your expectations, it was a pleasure to welcome you to the Hotel Regina. We would like to thank you very much for your positive feedback, which we will be sure to share with the entire team, who are delighted by your congratulations. We look forward to welcoming you again in the heart of the Swiss Alps in the near future and in this perspective we send you our best regards,

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2022

10/10 – Uitstekend

Mitch

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful location. Friendly staff. Clean. Very pleasant. Highly recommend.
3 nachten verbleven in juni 2022
Reactie van G. Meyer op 14 jun 2022
Thank you very much

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van G. Meyer op 14 jun 2022
Thank you very much

10/10 – Uitstekend

maribel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel precioso, personal muy amable, exquisito desayuno
5 nachten verbleven in mei 2022
Reactie van G. Meyer op 14 jun 2022
Gracias

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great view!
Amazing view of the Lauterbrunnen Valley from my rooms balcony. Very good breakfast. Very friendly staff and clean rooms. Will stay again!
1 nacht verbleven in mei 2022
Reactie van G. Meyer op 14 jun 2022
Thank you so much

10/10 – Uitstekend

Kent

2 nachten verbleven in mei 2022
Reactie van Regina Hotel op 7 jun 2022
Dear guest, We are sincerely delighted to read that your stay was up to your expectations, it was a pleasure to welcome you to the Hotel Regina. We would like to thank you very much for your positive feedback, which we will be sure to share with the entire team, who are delighted by your congratulations. We look forward to welcoming you again in the heart of the Swiss Alps in the near future and in this perspective we send you our best regards, The entire Regina team

10/10 – Uitstekend

Michel

1 nacht verbleven in mei 2022
Reactie van Regina Hotel op 7 jun 2022
Dear guest, We are sincerely delighted to read that your stay was up to your expectations, it was a pleasure to welcome you to the Hotel Regina. We would like to thank you very much for your positive feedback, which we will be sure to share with the entire team, who are delighted by your congratulations. We look forward to welcoming you again in the heart of the Swiss Alps in the near future and in this perspective we send you our best regards, The entire Regina team

8/10 – Goed

Isabelle

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Le restaurant Meyers était top. Bonne situation, très bon accueil
2 nachten verbleven in maart 2022
Reactie van Guido Meyer op 29 mrt 2022
Merci beaucoup de vos commentaires et au plaisir de vous accueillir dans notre magnifique hotel.