Dear Mikkel Rump,Thank you for taking the time to share your experience. We appreciate your kind words about our property and the service we strive to provide. We regret to hear about the issue you encountered during your stay, but we would like to provide some additional information regarding the situation.Firstly, we would like to clarify that your reservation was made for a maximum of two persons, while you arrived with a total of five individuals. Despite this, we showed compassion and agreed to accommodate your entire group, with the request for appropriate extra compensation to cover the additional costs incurred. It is important to note that the accommodation you booked was suitable for a maximum of four persons, not five.After your first night with us, everything seemed to be fine. However, on the following morning of the second night, you reported a severe reaction to some bug ( in us opinion mosquito) bites. It is worth mentioning that none of the other members of your family, including your wife who shared the same bed, experienced any bites. When you brought this to our attention, we took immediate action to address the situation.We promptly changed all the bed linen and thoroughly inspected the bedroom, mattress, and other relevant areas with your active involvement. No signs of bed bugs were found, such as blood spots, bedbug feces, shed skin, eggs, or any noticeable odor. Despite our efforts to investigate, no evidence of bed bugs was discovered during the inspection.Nonetheless, we wanted to ensure your comfort and satisfaction, so we promptly arranged for a deep cleaning of the bedroom and took additional precautions. It is important to emphasize that you did not experience any further issues during your third and final night with us, and neither did the other rest of your family.We understand your concern and the discomfort you experienced, but we assure you that we took your report seriously and responded promptly and thoroughly. We apologize if there was any misunderstanding about our intentions. Our aim was to provide exceptional service and promptly address any concerns raised by our guests.We recommend that upon returning home, you consult a healthcare professional to conduct allergy tests and provide a comprehensive evaluation. It is essential to rely on proper medical advice rather than quick internet searches to determine the cause of skin reactions.Once again, we apologize for any inconvenience caused and appreciate your understanding. We hope that you will consider staying with us again in the future, allowing us the opportunity to provide you with a truly exceptional and memorable experience.Warm regards,