Een koelkast met diepvriezer, een microgolfoven, een kookplaat

Beoordelingen van TownePlace Suites by Marriott Las Vegas Henderson

2.5 out of 5
TownePlace Suites by Marriott Las Vegas Henderson
1471 Paseo Verde Pkwy, Henderson, NV

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 381 van 713 beoordelingen" "
Gastenscore: 8 - Goed. 205 van 713 beoordelingen" "
Gastenscore: 6 - Redelijk. 64 van 713 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 713 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 713 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

nimia, ardsley

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient and clean. Will stay here again
1 nacht verbleven in mei 2024
Reactie van Customer Service op 12 mei 2024
Nimia, we're thrilled to hear that you found TownePlace Suites by Marriott Las Vegas Henderson clean and conveniently located. It's a pleasure to know you're planning on staying with us again. Your support is greatly appreciated by all our team members. We eagerly anticipate your next visit.

10/10 – Uitstekend

Jim

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are always comfortable!
1 nacht verbleven in mei 2024
Reactie van Customer Service op 8 mei 2024
Jim, it's wonderful to hear you always find comfort in your rooms at TownePlace Suites by Marriott Las Vegas Henderson. We appreciate your five-star review on Expedia and look forward to welcoming you back for another comfortable stay.

10/10 – Uitstekend

CRAIG

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There people were awesome.
3 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Craig, it's wonderful to hear that you had an enjoyable stay at TownePlace Suites by Marriott Las Vegas Henderson. Thank you for highlighting the great service provided by our team members. We aim to provide top-notch service and appreciate your kind words. We hope to have you with us again soon.

8/10 – Goed

Kassandra

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good
6 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Thank you for the 4-star rating, Kassandra!We are delighted to see that you had a wonderful time at TownePlace Suites by Marriott Las Vegas Henderson. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 – Uitstekend

Frank

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was minutes to stores and food. Nice neighborhood and not far from sites.
2 nachten verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Frank, it's wonderful to hear you enjoyed the convenient location of TownePlace Suites by Marriott Las Vegas Henderson! We're pleased that the nearby stores, food options, and points of interest added value to your stay. We're looking forward to welcoming you back soon.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good staff support.
3 nachten verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Linda, it's wonderful to hear your feedback regarding the high quality of support you experienced at TownePlace Suites by Marriott Las Vegas Henderson. Our team members will be thrilled to know they contributed to making your stay enjoyable. We hope to serve you again soon.

10/10 – Uitstekend

Ashley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not on the strip but very close, easy access from interstate. Quiet and free breakfast!
1 nacht verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
Ashley, it's wonderful to hear you enjoyed your stay at TownePlace Suites by Marriott Las Vegas Henderson! We're glad the convenient location and quiet atmosphere exceeded your expectations. The complimentary breakfast is indeed a hit with our guests. We sincerely hope to welcome you back in the near future for another remarkable stay!

8/10 – Goed

Allison

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked how close we were to things and how friendly the staff was. Overall great experience
6 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Allison, thank you for your uplifting feedback. At TownePlace Suites by Marriott Las Vegas Henderson, we take pride in our convenient location and we're delighted that our team members were able to enhance your stay. We hope to provide you with another exceptional experience on your next visit!

10/10 – Uitstekend

Luis

everything good
3 nachten verbleven in december 2023
Reactie van Customer Service op 29 feb 2024
Luis, it's fantastic to know you had a pleasant experience at TownePlace Suites by Marriott Las Vegas Henderson. It's rewarding to learn everything met your expectations. We hope to welcome you back in the future. Safe travels!

10/10 – Uitstekend

Jasiveire

3 nachten verbleven in februari 2024
Reactie van Customer Service op 21 mrt 2024
Jasiveire, it's wonderful to know you had such a great experience at TownePlace Suites by Marriott Las Vegas Henderson. We trust everything met your expectations and look forward to the pleasure of welcoming you back. Safe travels till then!

6/10 – Redelijk

Scott, Port Townsend

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Absolutely unacceptable - and not revealed until check in - that there is an additional 15 dollar fee per day for parking your car. This isn't the Strip nor anything other than the regular hotel parking lot.
5 nachten verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
Scott, we understand your concerns regarding the parking fee. Our priority is to ensure transparency in our services and we regret the miscommunication. Although the fee is a common practice in many hotels, it's unfortunate this caused you inconvenience. We hope you will choose to stay with us again and have a more comfortable experience.

10/10 – Uitstekend

Harpinder

1 nacht verbleven in februari 2024
Reactie van Customer Service op 21 mrt 2024
Harpinder, we're glad to hear that your stay at the TownePlace Suites by Marriott Las Vegas Henderson was superb. We appreciate your support and hope to welcome you back in the near future. Your satisfaction is our highest reward. Safe travels!

8/10 – Goed

Steven

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A comfortable stay
I was surprised that housekeeping installed a shower curtain that didn't reach the tub, making the morning shower a bit tricky. The more significant reason for a four-star rating was the arrival of the waste service to empty the dumpsters outside our windows at 6:00am.
1 nacht verbleven in januari 2024
Reactie van Customer Service op 5 feb 2024
Steven, we appreciate hearing about your stay at the TownePlace Suites by Marriott Las Vegas Henderson. We understand there were concerns about the bathroom setup and early morning noise disruptions. Our maintenance and operations teams will certainly review these points to ensure better experiences in the future. Thank you for sharing your feedback, as it aids us in our commitment to continuous improvement.

8/10 – Goed

Erik

Positief: Personeel en service, comfort kamer
A little too expensive for the quality of the hote
The place wasn't terrible but for what I paid for, the quality of the hotel could have been a little better. It felt rundown and oddly small despite the fact that it was big. It's very difficult to describe. However the staff was nice and my bed was quite comfortable.
3 nachten verbleven in januari 2024
Reactie van Customer Service op 1 feb 2024
Erik, thank you for choosing to stay at the TownePlace Suites by Marriott Las Vegas Henderson and taking the time to leave feedback. We're glad to hear our team members made a good impression and that you found your bed comfortable. Meanwhile, we've also noted your comments about the overall accommodation and assure you that we're consistently making improvements to better meet our guests' expectations. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 – Uitstekend

Mimi

Positief: Netheid
2 nachten verbleven in januari 2024
Reactie van Customer Service op 30 jan 2024
Mimi, thank you for choosing TownePlace Suites by Marriott Las Vegas Henderson. It's rewarding to know that your stay was top-notch. We strive to make all of our guests' experiences memorable and it seems we've done just that in your case. Looking forward to welcoming you back during your next visit!

2/10 – Ontzettend slecht

Nena

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed in this hotel before, but now there was dirty bathtub, bath sealers on the bathtub floors. There was broken pullout bed, and stained carpet. I thought at first maybe it was just that room but it was not. The staff place unauthorized fees on my card. Besides lying about hotel policy. Never again!
Reactie van Customer Service op 17 jan 2024
We appreciate your feedback, Nena.We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit.We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.

10/10 – Uitstekend

Shaunna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Customer Service op 16 jan 2024
Shaunna, thank you for choosing to stay at TownePlace Suites by Marriott Las Vegas Henderson. We're thrilled to see you had a great experience! We hope to welcome you back on your next visit to Las Vegas.

10/10 – Uitstekend

DAISUKE

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ベッドが最高に良かったです。ラスベガスへも車で20分ほどで着きますし、遊んだあとはゆっくり静かにこちらの宿泊地で寛ぐことができました。また是非利用したいと思いました。良い思い出をありがとうございました。
1 nacht verbleven in december 2023
Reactie van Customer Service op 13 jan 2024
大介さん、タウンプレイス スイーツ バイ マリオット ラスベガス ヘンダーソンが楽しいご滞在と、ラスベガスでの冒険の後にリラックスできる安らかな場所をご提供できたことを嬉しく思います。皆様の今後のご来店を心よりお待ち申し上げており、皆様の楽しい思い出作りに貢献できましたことを嬉しく思います。

10/10 – Uitstekend

Hrant

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Customer Service op 8 jan 2024
Hrant, it's wonderful to hear that you had a fantastic experience at TownePlace Suites by Marriott Las Vegas Henderson! Thank you for choosing us, and we look forward to your next visit.

10/10 – Uitstekend

Tatiana

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fine, service nice, breakfast was included and it was Ok.
2 nachten verbleven in december 2023
Reactie van Customer Service op 13 jan 2024
Tatiana, it's great to hear that you found everything in order during your stay at the TownePlace Suites by Marriott Las Vegas Henderson. We're glad you appreciated our pleasant service and complimentary breakfast. We appreciate your feedback and hope to see you again in the near future.

10/10 – Uitstekend

Camela

1 nacht verbleven in januari 2024
Reactie van Customer Service op 8 jan 2024
Thanks for the perfect rating, Camela!We're pleased to hear that you have fully enjoyed your stay at TownePlace Suites by Marriott Las Vegas Henderson, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 – Uitstekend

Khalid

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Customer Service op 4 jan 2024
Khalid, it's wonderful to hear that you had a fantastic time at TownePlace Suites by Marriott Las Vegas Henderson. We appreciate you taking the time to rate us and we're thrilled to see we met your expectations. Your feedback serves as encouragement to our diligent team members. Looking forward to welcoming you back on your next visit to Las Vegas.

8/10 – Goed

Emily

Positief: Personeel en service
5 day holiday vacation stay
5 night stay for a holiday trip to Vegas. This hotel was away from the strip which i loved but not so far as to be inconvenient. We used it as a base camp for our visits to area 51, Hoover Dam, Lake Meade and the MOB museum. We loved the location, very convenient to the highways and area seemed very safe. Property was clean, and common areas seemed well kept up. Pool looked great, but it was December weather so we did not use it. Rooms are comfortable, but lacking a full length mirror, and the sitting chair in the room is flimsy and sinks in so much as to be uncomfortable. Bed was great, shower and bathroom good, but my husband did have to pull a nasty hair clog out of the shower drain in order for the water to drain out. Did not anticipate having to request daily housekeeping, and 2 of the days were holidays so no housekeeper available. The included breakfast was nothing fancy, but enough selection to keep you fueled until lunch. Overall, a great stay with very little complaints, and I'd consider booking here again in the future if the need arises.
5 nachten verbleven in december 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Quentin, Syracuse

1 nacht verbleven in december 2023
Reactie van Customer Service op 13 jan 2024
Thanks, Quentin! It's outstanding your time at TownePlace Suites by Marriott Las Vegas Henderson was fantastic. We can't wait until your next visit!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for an extended stay!
7 nachten verbleven in december 2023

10/10 – Uitstekend

Denise

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023

8/10 – Goed

Patrick

2 nachten verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023

8/10 – Goed

Sally

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very nice hotel, convenient to I-215, Green Valley and the airport. The staff, especially Lamar at the front desk, was friendly and helpful. My only complaints were that there was only one mirror in the room so it was hard for 2 people to get ready at the same time. Also the toilets were very low. Not really adult size so hard for older adults.
7 nachten verbleven in november 2023

2/10 – Ontzettend slecht

gary

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was such a disappointment compared to the other location about 10 miles away. I thought I selected the Las Vegas location instead of this very old unclean outdated facility. The breakfast options were limited, a very small tv , no pull out bed, old usb connectors and the horrific list goes on.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Francis, Kingwood

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent experience
2 nachten verbleven in november 2023

10/10 – Uitstekend

Nanete

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and made us feel welcomed. The rooms are spacious, was great for traveling with pets.overall a great place!
3 nachten verbleven in november 2023

8/10 – Goed

Vicki

Positief: Netheid, personeel en service
1 nacht verbleven in november 2023

6/10 – Redelijk

Kimberly

Reisde met familie
Positief: Netheid, personeel en service
The hotel was fine for our needs. Would have preferred breakfast to start a bit earlier since we had to leave early each day. And I was surprised by the $15 a day for parking on the premises. A bit excessive!
3 nachten verbleven in november 2023

10/10 – Uitstekend

Marissa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a great stay at the hotel. The check-in process was seamless, and the staff was friendly. Our nieces thoroughly enjoyed the pool and hot tub. Breakfast was a hit, and the friendly smiles made it even better. Overall, a great experience!
3 nachten verbleven in november 2023

10/10 – Uitstekend

marilu

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome place to stay.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Luke

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great they Natalie was very helpful she helped with transportation and made it easy to understand
7 nachten verbleven in oktober 2023

8/10 – Goed

Samantha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable and Convenient
Pros: VERY comfortable beds., convenient complimentary breakfast every day of the week that had something for everyone, TV in every room, clean Cons: Thin walls, Housekeeping was only available once during our 2 week stay Overall would absolutely stay here again without hesitation, was a very convenient and comfortable stay!
13 nachten verbleven in oktober 2023

8/10 – Goed

Llewyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean and well kept. The staff was friendly, pleasant, and helpful. I had a 4-day stay and there was no evidence my room was ever cleaned or received fresh towels, despite a sign in the room stating that towels not re-hung would be replaced. It wasn't a problem for me however, since they had enough towels in the room and I stayed there alone.
4 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Bernadette

Reisde met familie
Our booking was cancelled the day of our arrival due to a pipe breaking and water damage to our room. The front desk gal was exceptional in that she offered us beverages and chance to sit and call places to stay. She did the same. We booked a place further away than we hoped from our planned activities but it was a great hotel. As we finished all the confirmations with the 2nd hotel, the receptionist actually found a hotel nearby but we had already booked our reservation. The new hotel was twice the price but because we booked through Expedia with hotel booking protection, we should receive the difference back. So, I cannot really evaluate the hotel other than the receptionist was exceptional.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Frederick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk made us feel very welcomed!
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Linda

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We absolutely love this property with the kitchenette and pull out bed!
1 nacht verbleven in september 2023

6/10 – Redelijk

Holger

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

6/10 – Redelijk

FA'AFETAI

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen
Great location.
1 nacht verbleven in september 2023

6/10 – Redelijk

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in september 2023

10/10 – Uitstekend

Agnes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Carl

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden gem
Was everything we required for the short stay before going home. Large space, good breakfast too.
1 nacht verbleven in september 2023

10/10 – Uitstekend

steven

5 nachten verbleven in september 2023

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly Staff and Cleanliness a Priority
Great breakfast and the staff kept hotel very clean. Seemed like no matter what time we came and went a staff member was cleaning elevator doors , bathrooms off lobby, cleaning and waxing chairs in breakfast area, on and on. Great job to all off staff. Thanks for all your cleanly as well as friendliness. Highly recommend staying here.
5 nachten verbleven in september 2023