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Beoordelingen van Best Western Plus Las Vegas West

2.5 out of 5
Best Western Plus Las Vegas West
8669 W Sahara Ave, Las Vegas, NV

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 477 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 335 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 84 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 51 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 56 van 1003 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juli 2019
Reactie van EMills op 8 jul 2019
Thank you for your feedback.

8/10 – Goed

Brinky, Texas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooie buurt en prima hotel relatief dicht bij de Strip waar het gaat gebeuren tijdens New Years Eve
1 nacht verbleven in december 2018
Reactie van Brittany - Best Western Plus Team op 15 feb 2019
Brinky, We zijn blij om te horen dat je een fantastisch verblijf bij ons hebt gehad op Oudejaarsavond. Ik ben blij dat de locatie van ons hotel perfect was voor je nieuwjaarsplannen. We hopen dat je ons binnenkort weer bezoekt en we kijken ernaar uit je binnenkort weer te verwelkomen.

8/10 – Goed

Melodie

Reisde met familie
Positief: Personeel en service
Nice staff . Room was noisy from the neighbors /thin walls. Coffee pot broken . A little dirty/dusty in the corners . Shower handle was super hard to turn on and off ! Shower spray was not good . But overall okay for the money .
2 nachten verbleven in mei 2024
Reactie van Cyndy-Guest Experience Representative op 20 mei 2024
Thank you for your feedback, Melodie. We will immediately take care of the inconvenience you encountered in the room. We hope you will allow us to host a better experience for you in the future.

10/10 – Uitstekend

Janessa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Crystal and Jami Lynn at the front desk were excellent! I’ve never been treated so kindly at check in. I would definitely stay here again.
1 nacht verbleven in mei 2024
Reactie van Cyndy-Guest Experience Representative op 19 mei 2024
Thank you for your wonderful review, Janessa. We are delighted you enjoyed the warm welcome of our desk team. We will share your kind comments with Crystal and Jami Lynnrks. We are glad you will return to visit the Best Western Plus Las Vegas West.

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place to stay
1 nacht verbleven in mei 2024
Reactie van Cyndy-Guest Experience Representative op 14 mei 2024
Thank you, Julie, for sharing an outstanding rating of comfort and accommodations at the Best Western Plus Las Vegas West. We would love to share our hospitality with you again.

10/10 – Uitstekend

Yolanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo bien
1 nacht verbleven in mei 2024
Reactie van Cyndy-Guest Experience Representative op 8 mei 2024
Yolanda, Thank you for the excellent rating. It was a pleasure to welcome you to the Best Western Plus Las Vegas West. We hope you will return to our hotel again and have many more great experiences.

8/10 – Goed

Yasuyo

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast is very good.
1 nacht verbleven in mei 2024
Reactie van Cyndy-Guest Experience Representative op 8 mei 2024
We are delighted you enjoyed our breakfast presentation, Yasuyo. Thank you for the positive review, and we hope you will enjoy another great stay at our hotel in West Las Vegas again.

6/10 – Redelijk

Mabel

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Cyndy-Guest Experience Representative op 8 mei 2024
Thank you for taking the time to rate your recent stay at our hotel, Mabel. We hope you will reach out to our staff and help us better understand what we can do differently to make guests comfortable. Our team is always happy to assist guests during their stays.

10/10 – Uitstekend

Saul

1 nacht verbleven in mei 2024
Reactie van Cyndy-Guest Experience Representative op 26 mei 2024
Thank you for the excellent rating, Saul. We hope you will return to enjoy the hospitality of the Best Western Plus Las Vegas West again soon.

10/10 – Uitstekend

Cynthia

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was very clean, roomy, comfortable. Area around the facility was also very clean
1 nacht verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 2 mei 2024
Hello Cynthia, Thank you for your lovely remarks. We are delighted you enjoyed a wonderful and comfortable experience at the Best Western Plus Las Vegas West. Our team works hard to keep our property ready for guests, and we hope you will enjoy another visit with us.

8/10 – Goed

Zhikang

4 nachten verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 20 mei 2024
Zhikang, Thank you for sharing your kind rating for our service and accommodations at the Best Western in West Las Vegas. We look forward to seeing you again.

10/10 – Uitstekend

Karina

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 29 apr 2024
Karina, thank you for the excellent rating! We are glad you enjoyed your experience at the Best Western Plus Las Vegas West. Our team will be happy to know you loved the clean, comfortable space they prepared. Please allow us to host another outstanding stay for you again.

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 30 apr 2024
Jose, Thank you for the excellent rating. We are always glad to learn guests had an outstanding experience at the Best Western Plus Las Vegas West. We hope to see you again.

10/10 – Uitstekend

Destiny

Reisde met partner
Highly recommend this property. Especially if you want to be off strip
1 nacht verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 27 apr 2024
Thank you, Destiny, for your excellent review. We are delighted you recommend a peaceful experience off the Strip at the Best Western Plus Las Vegas West. Please allow us to welcome you again soon.

10/10 – Uitstekend

Tiffany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly. We had an issue with our sink and they had someone fix it right away. Free breakfast and coffee every morning.
2 nachten verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 21 apr 2024
Tiffany, We are glad we could promptly address the issue with the sink in your room. The friendly staff of the Best Western Plus Las Vegas West hopes to share our hospitality with you again.

8/10 – Goed

andrew

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Whirlpool was not working. Pictures are much nicer than actual property. Carpet had stains and wasn’t the cleanest bathroom. Easy checkin and friendly staff the area around hotel was a little iffy.
3 nachten verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 17 apr 2024
Andrew, We apologize for the hot tub repairs. Our maintenance staff will refresh the carpet in the room, and we are grateful you let us know about the issue. I am sorry the cleaning team was not as thorough as they could have been in your room. The crew will receive additional instruction. We hope you will return and enjoy a better experience at our hotel.

10/10 – Uitstekend

Miao, Saratoga

2 nachten verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 2 mei 2024
Miao, Thank you for the excellent rating. We are thrilled you enjoyed an awesome experience at the Best Western Plus Las Vegas West. We would be pleased to welcome you back for another lovely stay.

10/10 – Uitstekend

Gabrielle

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was so nice and accommodating! I called a few hours before check in to see if my boyfriend could check in for me as I was having surgery during check in time. They added him to the reservation to check in with no issues and even moved us to a room close to the entrance so I wouldn’t have a far walk when I returned from surgery. Our room was clean and comfy, breakfast the next morning was great. Location was close to the surgery center also. Highly recommend staying here!
1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 4 apr 2024
Thank you for the excellent review, Gabrielle. We are glad you forethought calling and letting us know your boyfriend would arrive before you. It made the check-in go smoothly. We hope you recover quickly from your surgical procedure, and we would love to welcome you to the Best Western Plus Las Vegas West again.

6/10 – Redelijk

YONGXIN

1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 21 apr 2024
Yongxin, Our goal is to ensure our guests have an awesome stay with us. We apologize if your experience was not as we promised. We hope to have another opportunity to make you glad you chose to stay at the Best Western.

10/10 – Uitstekend

Karla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Need new or cleaner couch in room besides that everything else was great 👍
1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 30 mrt 2024
Karla, Thank you for your excellent rating and for letting us know the sofa in the room needs attention. We are glad your recent visit to the Best Western Plus Las Vegas West was wonderful and satisfying. We hope to see you again.

2/10 – Ontzettend slecht

Bradyn

3 nachten verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 15 apr 2024
We are sorry to see your recent visit to our hotel was disappointing. We hope you will reach out to our team and help us to improve our services. We hope you will allow us another opportunity to welcome you for the best possible experience.

8/10 – Goed

Kurry

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The people were great! Missed the pool. It was closed! Food was nice. Room was good but the bathroom wasn’t very nice.
3 nachten verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 28 mrt 2024
Kurry, Thank you for your feedback. We hope you will return to enjoy a swim in our pool. Please accept our apologies for closing it due to repairs. We are working hard to prepare rooms for guests and you for a future visit.

10/10 – Uitstekend

Anderson

2 nachten verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 15 apr 2024
Thank you, Anderson, for sharing your excellent rating for the Best Western Plus Las Vegas West. We hope you will visit us again.

6/10 – Redelijk

Kurry

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Pool was down unfortunately! I wish they would tell you before booking! Room is dated! Bathroom was rough! But it is in a good location for what we are doing!
1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 24 mrt 2024
We apologize for the need to make repairs to our pool, Kurry. We hope you will return and enjoy using it in the future. We are glad our hotel was convenient for you travel plans. Thank you for your valuable feedback.

8/10 – Goed

Charlene

Reisde met familie
Positief: Voorzieningen
All good
1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 13 mrt 2024
Charlene, We are glad you enjoyed a great stay at our hotel in West Las Vegas. Thank you for your review, and we hope to share our hospitality with you again in the future.

10/10 – Uitstekend

Diane

Positief: Netheid
3 nachten verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 13 mrt 2024
Our team at the Best Western Plus Las Vegas West is dedicated to providing the best possible experience for our guests. It was a pleasure to know you enjoyed your recent stay with us, Diane. Thank you for the wonderful rating.

10/10 – Uitstekend

Yaneli

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really recommend this hotel
1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 9 mrt 2024
Thank you for your excellent rating and for recommending the Best Western Plus Las Vegas West, Yaneli. We hope you will be returning to stay at our property again soon.

6/10 – Redelijk

Karen

Needs some updating especially bathroom Gym was small and limited on equipment and weights Breakfast limited selection. Not a lot of options for dietary restrictions
3 nachten verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 3 mrt 2024
Thank you for your review, Karen. We are eager to hear feedback about our breakfast service and suggestions for expanding our menu to include items guests want to see offered in the morning. We hope you will allow us to host another visit for you.

10/10 – Uitstekend

Lilit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Cyndy-Guest Experience Representative op 3 mrt 2024
Thank you for the excellent rating, Lilit! We are glad you enjoyed your stay at the Best Western Plus Las Vegas West. We hope to share our hospitality with you again.

10/10 – Uitstekend

Tracy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that everyday was a different breakfast menu. The property is not too far from the Strip. I highly recommend this hotel.
5 nachten verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 1 mrt 2024
Tracy, We are grateful you recommend the Best Western Plus Las Vegas West to fellow travelers. Thank you for the excellent review. We are glad you enjoyed the special entrée and breakfast staples we offer each morning. We hope you will return to our peaceful location again.

10/10 – Uitstekend

Thomas, Sandy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good room, quiet and close to where I needed to be. Fantastic Greek restaurant super close by [Elia--don't miss this hidden jewel].
2 nachten verbleven in december 2023
Reactie van Cyndy-Guest Experience Representative op 24 feb 2024
Thomas, Welcoming you to the Best Western Plus Las Vegas West was a pleasure. We are delighted you enjoyed our peaceful location off the Strip and enjoyed dining at Elia Authentic Greek Taverna. Our team is eager to host another wonderful experience for you.

10/10 – Uitstekend

Maria

1 nacht verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 22 feb 2024
Thank you for the excellent rating, Maria. We are delighted you enjoyed your recent visit to the Best Western Plus Las Vegas West and we hope you will allow us to share our hospitality with you again.

8/10 – Goed

Stephen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 19 feb 2024
Stephen, We would love another opportunity to make your next visit to our hotel in West Las Vegas a 10-star stay. Thank you for being our guest, and we hope to see you again.

10/10 – Uitstekend

DARRELL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nighter
Great overnighter, nice quiet, clean, good beds. Price ok. Stayed here several times.
1 nacht verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 18 feb 2024
Thank you, Darrell, for an excellent review and score. We were delighted to welcome you to the Best Western Plus Las Vegas West again. We are glad you and other visitors enjoy our proximity to I-15, food, and fuel.

10/10 – Uitstekend

Jason

1 nacht verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 17 feb 2024
We appreciate the 10-star rating, Jason. Thank you for being our Best Western Plus Las Vegas West guest. We hope you will return to enjoy our hospitality again.

10/10 – Uitstekend

Rachineal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They had the windows open which made the pool room cold on the coldest day but that was it!!!!
3 nachten verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 14 feb 2024
Thank you for your excellent rating, Rachineal. We apologize someone opened the windows in the pool room. Our dehumidifier works best when they are closed. We hope you will visit us again when you return to West Las Vegas.

10/10 – Uitstekend

Jenn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a great stay.
8 nachten verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 11 feb 2024
Thank you, Jenn, for your continued trust in our team at the Best Western Plus Las Vegas West to provide a clean, comfortable experience when you stay with us. We are always happy to see you and look forward to your next visit.

8/10 – Goed

Jaime

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 30 jan 2024
Thank you, Jaime, for your positive rating of our hotel. We hope you will return to have an even better experience with us when you return to Las Vegas again.

10/10 – Uitstekend

Peggy Ong

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was excellent and overall it was a comfortable place to stay.
2 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 23 jan 2024
Peggy, We are thrilled you enjoyed the courteous service of our staff at the Best Western Plus Las Vegas West. Our team is dedicated to making guest visits as positive as possible and we hope you will join us again when you are here for another vacation.isit.

10/10 – Uitstekend

Erika, Denver

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Like it family hotel
1 nacht verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 21 jan 2024
Erika, It is our great pleasure to provide a family-friendly atmosphere for guests. While we are still happy to be close to The Strip, we offer a more peaceful stay at the Best Western Plus Las Vegas West. Thank you for your wonderful review and rating.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 18 jan 2024
Thank you for responding to our review request. We hope you will reach out to the team with the details of your stay so we can address any issues you have encountered.

6/10 – Redelijk

María

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Una de las recepcionistas pésima actitud
1 nacht verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 11 jan 2024
Please accept our apologies for the greeting you received from one of our team members, Maria. Our staff is instructed to be gracious and welcoming. We will make sure all employees are adhering to this policy. We hope to provide a better experience for you in the future.

6/10 – Redelijk

Steven

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Needs updates
We have stayed here several times. Convenient location for those not spending time on the Strip. Bedding is very comfortable. The furniture, decor, and fixtures in rooms are quite dated. The furniture and fixtures show additional wear and tear across stays. Recent price increase with no updates in rooms makes our choice of this hotel in the future less likely.
3 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 11 jan 2024
Thank you for your worthwhile feedback, Steven. As a frequent visitor to our hotel, we are grateful for your input, and we are pleased to have scheduled much-needed updates to our property. We hope you will continue to make our hotel your 'go-to' place for lodging in Las Vegas.

10/10 – Uitstekend

silvia

3 nachten verbleven in december 2023
Reactie van Cyndy-Guest Experience Representative op 28 jan 2024
We are delighted you enjoyed a wonderful experience at the Best Western Plus Las Vegas West. We hope you will return to allow us another opportunity to make you feel at home.

8/10 – Goed

Josh, Duchesne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quick and easy to check in. Staff was helpful, and the property was well maintained
3 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 11 jan 2024
Josh, Thank you for the great review and rating. We are delighted you enjoyed a comfortable stay at our hotel in West Las Vegas and hope to host another, even better, stay for you soon.

10/10 – Uitstekend

Lucien

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel for families!
Rooms were clean, well-appointed, and updated. The hotel had all the necessities and staff was friendly. Pool was clean, not busy, and great for a family-friendly pool day. Asked for late checkout and the staff was very accommodating and even allowed paid options for even later than we expected. Only complaint with the room was that there was no dedicated exhaust fan (just a centralized vent that allowed us to hear conversations happening in the bathroom below us). Breakfast area was clean and continuously stocked, but limited in variety. A really nice option for staying in Vegas if you want a "traditional" hotel that isn't part of a casino
2 nachten verbleven in december 2023
Reactie van Cyndy-Guest Experience Representative op 11 jan 2024
We are overjoyed with the excellent rating, Lucien! Thank you for reviewing the service and accommodations at the Best Western Plus Las Vegas West. We are glad to welcome guests looking for a family-friendly space to enjoy yet still have access to a quick visit to The Strip or Fremont Street.

10/10 – Uitstekend

Doran, Bellevue

1 nacht verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 11 jan 2024
We are excited to see the perfect rating you posted for the Best Western Plus Las Vegas West, Doran. We hope you will return to enjoy our hospitality again in the future.

10/10 – Uitstekend

María

1 nacht verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 11 jan 2024
Thank you for your excellent Best Western Plus Las Vegas West rating, Maria. We enjoyed making you feel welcome at our hotel and hope to host another visit for you again.

8/10 – Goed

Jason

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Best Western Plus West was in a good location for shopping, food and not too far from the Strip. The room was fairly clean with a complete of little issues but they didn't affect the stay or comfort.
2 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 11 jan 2024
We are glad you enjoyed the location of our hotel and the restful space we offer guests, Jason. We hope you will allow our team to address any issue you encounter during your stay with us. We are here to serve. Thank you for your wonderful review.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Cyndy-Guest Experience Representative op 11 jan 2024
Thank you for the excellent score, William! We are delighted you had a memorable experience at the Best Western Plus Las Vegas West. Please join us again soon.