Deluxe bungalow, bad | Donsdekens, pillowtop-bedden, een minibar, een kluis op de kamer

Beoordelingen van Hotel Lomas del Volcán

3.5 out of 5
Hotel Lomas del Volcán
4.5 Km NW of Fortuna, San Carlos, La Fortuna, Alajuela

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 674 van 913 beoordelingen" "
Gastenscore: 8 - Goed. 172 van 913 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 913 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 913 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 913 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jeroen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima resort met een prachtige tuin. Een kwalitatief goed en uitgebreid ontbijt
4 nachten verbleven in december 2023
Reactie van Hotel Lomas del Volcán op 18 dec 2023
Beste Jeroen,Hartelijk dank voor je recensie. We zijn verheugd te horen dat je onze tuinen en het ontbijt hebt gewaardeerd. We hopen dat je ons op een dag weer zult bezoeken!

10/10 – Uitstekend

Henrik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beatiful place
Beautiful place, bit of the main road surrounded by forest. Great view of the volcano from the pool. Room was clean and good. Nice breakfast buffet and beautiful outside terrace.
3 nachten verbleven in augustus 2019
Reactie van International Reservations op 3 sep 2019
Good afternoon, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Er mooi en schoon hotel. De ligging is perfect, je kijkt uit over de vulkaan en je zit middenin de natuur
4 nachten verbleven in mei 2019
Reactie van International Reservations op 28 mei 2019
Good afternoon, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

8/10 – Goed

richard , maastricht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed gelegen in mooi park
Hotel ligt net buiten stadje ( taxi 3000 CRC) in een fantastisch mooi aangelegd park met uitzicht op de vulkaan. Zeer behulpzaam en vriendelijk personeel Een prima plek om een paar dagen te verblijven
3 nachten verbleven in december 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
Prettige cabin mooie ligging. Goede keuken
Nette cabin maar de inrichting is ondertussen wat gedateerd. Prachtig ligging aan de rand van het national parc.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten
Prettig verblijf
Ruime kamer ruime badkamer ,alles van hout. Overdag heel warm als de zon er op staat dan heb je de airco echt nodig. Schoon. Uitzicht op vulkaan Prachtig aangelegd en onderhouden tuinen Weinig lichtpunten en stopcontacten en ongezellige spaarlampen Zeer weinig kastruimte 1 hang deel en een paar open vakken alles open Geen internet verbinding op de kamer, alleen bij de receptie en het restaurant. Soms geen warm water,waterstraal wel met power.grote badkamer. Receptie personeel wisselend: 1x :Receptionist reageert op onze vraag over informatie met "ik weet niet, heeft u een tel nr. ?" Gelukkig hadden wij een lijst met telefoonnummers meegenomen van excursies die we wilden maken. Bij aankomst andere man bij de receptie die wel bereidwillig was. Hij belde naar onze kamer toen er een toekan in de grote boom bij de receptie zat,hij wist dat wij die graag wilde zien. Soms Geluidsoverlast van grote groepen schreeuwerig US publiek in restaurant tijdens avond eten en ontbijt, soms erg vroeg. Het hotel biedt nl ook accommodatie aan busgezelschappen die er 1 nacht blijven overnachten en morgens vroeg vertrekken. In middag vaak onder de bewolking ivm wolken rond vulkaan. Zwembad prima, fijne bedjes en een hot whirlpool Ontbijt elke dag zelfde :fruit ,pannenkoek ,eieren ,cornflakes ,brood ,ei , jam.en typisch costa rica zoals bonen en rijst. Er kunnen excursies worden geboekt maar het is goedkoper om het zelf te regelen

10/10 – Uitstekend

Leon, Waalwijk NL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hoge afwerking/luxe
Perfecte locatie om te verblijven. Goed restaurant ,aardig personeel. Twee minpunjes zijn: afstand naar het dorp(je moet een auto hebben of taxi nemen) Het uitzicht op de vulkaan is perfect als hij niet in de mist zit alleen jammer dan hij schijnbaar al 1,5 jaar niets doet!

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Aurora

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Magnific place with views to dye for!
7 nachten verbleven in mei 2024

10/10 – Uitstekend

Ni

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful environment, great service, we love the hotel and will definitely come back again
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Gabriellees

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Es hermoso ,tiene unos patios espectaculares y el personal muy amable !!!los masajes en el spa a otro nivel
2 nachten verbleven in mei 2024
Reactie van Hotel Lomas del Volcán op 22 mei 2024
Estimado Gabriellees,¡Muchas gracias por su amable reseña! Nos alegra mucho saber que disfrutó de su estancia en nuestro hotel.Es fantástico saber que encontró nuestros patios espectaculares y que nuestro personal le brindó un servicio amable. Nos complace también que haya disfrutado de los masajes en nuestro spa y que los haya encontrado de otro nivel.Gracias por elegir nuestro hotel. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

10/10 – Uitstekend

Yoel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
More ligths around
3 nachten verbleven in mei 2024
Reactie van Hotel Lomas del Volcán op 18 mei 2024
Dear Yoel,Thank you for your feedback regarding the lighting around our property. We appreciate you taking the time to share your experience, and we're glad to see that you had a good stay overall.Your feedback helps us identify areas where we can make improvements, and we'll work on addressing this issue to enhance the overall experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future!

10/10 – Uitstekend

Maral

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful property and we would definitely stay here again! I will say that we had some issues with our room upon check in as the AC wasn’t working and we nearly got heat strokes because of it, but thy gave us a new room and AC worked fine!
2 nachten verbleven in mei 2024
Reactie van Hotel Lomas del Volcán op 18 mei 2024
Dear Maral,Thank you for your kind words about our property! We're thrilled to hear that you enjoyed your stay overall and that you would choose to stay with us again in the future.We sincerely apologize for the inconvenience you experienced with the AC in your initial room. Your comfort and well-being are our top priorities, and we're sorry to hear that the AC issue caused discomfort. We're glad that our team was able to quickly resolve the issue by providing you with a new room where the AC worked properly.Thank you for bringing this matter to our attention, as it allows us to address any issues promptly and ensure that all of our guests have a comfortable and enjoyable stay.We appreciate your feedback and hope to have the opportunity to welcome you back for a flawless experience next time!

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is absolutely amazing! Out of the path yet 4 minutes drive from Fortuna (Uber is $3.50). We could have not asked for more. Bungalows are beautiful and clean, very large shower and a small balcony facing tropical lush gardens in the back with birds all around and a small patio with table and chairs in the front. The view of the volcano is spectacular and breakfast in the morning is a delight with views and monkeys sitting on branches. They have a small spa and the yoga class was very good too. If you are looking for a party place, go somewhere else. People at this hotel are having fun but they enjoy the peaceful and relaxed atmosphere. We did everything on our own as most attractions are 10 to 15 minutes away: volcano trails, hot springs, Natura Park, Rio Danta for sloth watching (we saw a mom and baby there, for free:) We had such a great week and employees working there are very respectful and attentive. The hotel has a trail (a real trail in the forest) and we spent hours there, saw red pickers, yellow beek small toucan, other birds. We only did the Chocolate Tour with the hotel. Food was also excellent. If you are looking at saving money, you can eat in La Fortuna but if you want a nice service and great food, 1 restaurant and 2 bars on site have plenty of delicious plates. You can sip on great cocktails at the pool bar or order food there as well. Absolutely no regrets on our choice, this was our first time in Costa Rica and it was really Pura Vida!
6 nachten verbleven in mei 2024
Reactie van Hotel Lomas del Volcán op 18 mei 2024
Dear Michael,It sounds like you had an incredible experience at our hotel! Thank you so much for taking the time to share your detailed feedback. We're thrilled to hear that you found our property amazing and enjoyed the tranquility it offers while still being conveniently located near Fortuna.We're delighted that you loved our beautiful and clean bungalows, the spectacular views of the volcano, and the delightful breakfast with monkey sightings. It's fantastic to hear that you also enjoyed our spa, yoga classes, and the peaceful atmosphere that our hotel provides. As well, we're glad you had the opportunity to see some wildlife during your stay.We're also pleased that you enjoyed the food at our restaurant and bars. Providing delicious meals and excellent service is always our goal, and we're glad that we met your expectations.Thank you for choosing to stay with us during your first visit to Costa Rica. We hope to have the pleasure of welcoming you back for another unforgettable experience in the future!

10/10 – Uitstekend

Obedc

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I really enjoyed our stay. Room was perfect, food was great and staffs were amazing.
3 nachten verbleven in mei 2024
Reactie van Hotel Lomas del Volcán op 18 mei 2024
Dear Obedc,Thank you so much for sharing your experience at Hotel Lomas del Volcán! We're thrilled to hear that you and your wife enjoyed your stay with us.It's fantastic to know that you found the room perfect, enjoyed the great food, and were impressed by our amazing staff. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded during your visit.We truly appreciate your kind words and hope to have the pleasure of welcoming you both back for another memorable stay in the future!

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfekt
3 nachten verbleven in mei 2024
Reactie van Hotel Lomas del Volcán op 18 mei 2024
Liebe Jennifer,Vielen Dank, dass du uns besucht hast! Wir sind stolz darauf zu hören, dass dein Erlebnis in unserem Hotel perfekt war. Wir hoffen aufrichtig, dass du bald für einen weiteren ebenso perfekten Aufenthalt zurückkehrst!

10/10 – Uitstekend

Ann-Marie, Miramar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed in a number of places in the area and this so far has been my favorite. I was pleasantly surprised by everything! Price, Staff, the hospitality, rooms were quaint and very clean and I loved how well maintained the property was. Definitely going back!
1 nacht verbleven in mei 2024
Reactie van Hotel Lomas del Volcán op 7 mei 2024
Dear Ann-Marie,We're delighted to hear that your stay with us exceeded your expectations and that we're your favorite among the places you've stayed in the area! Providing excellent value, attentive staff, warm hospitality, and clean, comfortable rooms are among our top priorities, so we're thrilled that you appreciated these aspects of your experience. It's also wonderful to know that you enjoyed the well-maintained property. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 – Uitstekend

Jorge

2 nachten verbleven in april 2024

10/10 – Uitstekend

Redient, miami

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to use
1 nacht verbleven in mei 2024
Reactie van Hotel Lomas del Volcán op 6 mei 2024
Dear Redient,Thank you for visiting us. We're thrilled to see that you gave us a perfect rating, indicating that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable experience.We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

Jeffrey T

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff. Everyone was genuine, smiling, helpful and kind. Property is well thought out. You really don’t need to go on any tours. The wildlife is amazing right outside your front door or cute back veranda. We saw everything the tour guides were trying to find for you right on property. If you go, try their private hiking path and you will see more wildlife. Food choices were top notch. Water was safe to drink right from the tap. Morning breakfast was always a treat and started the day off right. First time to Costa Rica for us and if you are a nature lover and not looking for a fast paced Pacific coast vacation. The La Fortuna area can’t be beat. We will be back and looking forward to seeing our new Las Lomas del Volcán friends.
7 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 6 mei 2024
Dear Jeffrey,It sounds like you had an incredible experience at our hotel, and we're thrilled to hear about it! Thank you for your kind words about our staff and property. We're delighted that you found our team to be genuine, helpful, and kind, and that you enjoyed the wildlife right outside your door. Our private hiking path is indeed a hidden gem for spotting even more wildlife. We're glad you enjoyed our food choices and found our morning breakfast to be a treat. It's wonderful to hear that you appreciated the slower pace and natural beauty of the La Fortuna area. We can't wait to welcome you back and see you again soon!

10/10 – Uitstekend

Yuen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property excellent view of the volcano beautiful amenities. Free yoga on site. Plenty of parking spots. Absolutely enjoyed my stay there!
3 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 5 mei 2024
Dear YuenThank you for sharing your experience! We're delighted to hear that you enjoyed the amazing property, the excellent view of the volcano, and the beautiful amenities. It's great that you appreciated the free yoga on-site and the ample parking spots. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 – Uitstekend

Hanforft, Riverview

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and views
2 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 5 mei 2024
Dear HanforftThank you for your feedback! We're glad you enjoyed the location and views during your stay. We hope to welcome you back again soon!

8/10 – Goed

Adam, Boca raton

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very close to volcano Food is very good , dinner especially Dianna , Richard $ Robert Were great at reception Shower was horrible No pressure and not hot
4 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 5 mei 2024
Dear Adam,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the proximity to the volcano and found the food, especially dinner, to be very good. We'll be sure to pass along your compliments to Dianna, Richard, and Robert at reception for their great service.However, we're sorry to hear about the issues you experienced with the shower. Please accept our apologies for any inconvenience this may have caused. We will address this matter with our maintenance team to ensure that the water pressure and temperature are improved for future guests.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 – Uitstekend

Imani, San Diego

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 22 mei 2024
Dear Imani,Thank you for choosing us as your hotel in La Fortuna. We're delighted to see your excellent rating, showing that we provided you an outstanding experience.We hope to welcome you back soon!

10/10 – Uitstekend

sylvester

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the overall ambiance and being surrounded by nature. Great views of Arenal Volcano. Very nice pool facility and bar. Food was excellent and great staffs.
3 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 5 mei 2024
Dear Sylvester,Thank you for sharing your positive feedback with us! We're thrilled to hear that you loved the overall ambiance of our hotel and enjoyed being surrounded by nature. It's fantastic that you appreciated the great views of Arenal Volcano and enjoyed our pool facility and bar.We're also delighted to hear that you found the food excellent and that our staff provided great service throughout your stay.We hope to have the pleasure of welcoming you back for another enjoyable experience in the future!

10/10 – Uitstekend

moises

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Secluded beautiful property
Reactie van Hotel Lomas del Volcán op 29 apr 2024
Dear Moises,Thank you for your feedback! We're glad you enjoyed the secluded beauty of our property. We aim to provide a peaceful and serene environment for our guests to relax and unwind. We hope to welcome you back soon for another memorable stay!

10/10 – Uitstekend

Melimar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 29 apr 2024
Dear Melimar,Thank you for choosing to stay with us and for giving us a perfect rating. We're delighted to hear that you had a great experience during your visit. It was a pleasure hosting you, and we look forward to welcoming you back someday!

10/10 – Uitstekend

maulik

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent maintained property. Definately recommended to stay.
2 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 29 apr 2024
Dear Maulik,Thank you for your recommendation! We're thrilled to hear that you enjoyed your stay at our property. We take great pride in maintaining our facilities to ensure that our guests have a wonderful experience. If you ever find yourself in the area again, we would be honored to welcome you back.

10/10 – Uitstekend

Daisy, granada hills

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place
3 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 29 apr 2024
Dear Daisy,Thank you for your kind words! We're delighted that you found our place beautiful. We strive to provide our guests with an unforgettable experience surrounded by natural beauty. If you ever find yourself in the area again, we'd love to welcome you back.

10/10 – Uitstekend

Malorie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dream vacation came true! Bungalows were so unique and the property was gorgeous
3 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 29 apr 2024
Dear Malorie,Thank you for sharing your experience with us! We're thrilled to hear that your dream vacation came true during your stay with us. It's wonderful to know that you found our bungalows unique and enjoyed the beauty of our property. We hope to have the pleasure of hosting you again in the future for another memorable experience!

10/10 – Uitstekend

moises

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique property, beautiful grounds
3 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 29 apr 2024
Dear Moises,Thank you for your review! We're delighted to hear that you found our property unique and appreciated the beauty of our grounds. We strive to create a memorable and enjoyable experience for all our guests, and we're glad to hear that you enjoyed your time with us. We hope to have the pleasure of welcoming you back in the future for another wonderful stay!

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property has beautiful foliage and the bungalows are private and quiet. The breakfast buffet that is included is wonderful. Made to order omelets, fruit, hot dishes, potatoes, ham and cheese and breads etc.. plus a full table of desserts!
3 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 24 apr 2024
Dear Nancy,We're delighted to hear that you enjoyed the beautiful surroundings and the privacy of our bungalows! It's fantastic that you found our breakfast buffet to be wonderful, with a variety of delicious options to choose from. Thank you for sharing your experience, and we hope to welcome you back for another delightful stay in the future!

10/10 – Uitstekend

Katherina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was so unique and beautiful! We loved staying here and would absolutely go back.
3 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 23 apr 2024
Dear Katherina,Thank you for your positive review! We're delighted to hear that you had such a great experience with us and that you would consider returning in the future. Thank you for your kind words, and we look forward to welcoming you back whenever you decide to visit again!

10/10 – Uitstekend

joslyn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful location, didn’t realize we received breakfast too and it was delicious. The staff was friendly and I would’ve absolutely return for another stay.
2 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 22 apr 2024
Dear Joslyn,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the beautiful location of our hotel. Providing a picturesque setting for our guests to relax and unwind is one of our top priorities.We're glad to hear that you were pleasantly surprised by the inclusion of breakfast during your stay and that you found it delicious. Ensuring that our guests start their day off right with a satisfying breakfast is important to us, and we're pleased that we could exceed your expectations in this regard.It's wonderful to hear that you found our staff friendly and that you would absolutely return for another stay. Providing excellent customer service and creating memorable experiences for our guests are our top priorities, and we're thrilled that we succeeded in doing so during your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 – Uitstekend

ana

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great view of Arenal Volcano especially in the restaurant area. Excellent breakfast- lots of food choices and excellent service. Community is family friendly. Close to town.
4 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 22 apr 2024
Dear Ana,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the great view of Arenal Volcano, especially from our restaurant area. Providing stunning views of the natural surroundings is one of the highlights of our property, and we're delighted that it enhanced your dining experience.We're glad to hear that you found our breakfast offerings excellent, with lots of food choices, and that you received excellent service. Ensuring that our guests start their day off right with a satisfying breakfast and attentive service is important to us, and we're pleased that we met your expectations. It's wonderful that our location is convenient for accessing the town. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!

10/10 – Uitstekend

Kaz

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful location great accommodations wonderful service ,if you looking for something spectacular that should be your Costa Rica destination!
2 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 16 apr 2024
Dear Kaz, Thank you so much for your glowing review! We're thrilled to hear that you found our location beautiful, our accommodations great, and our service wonderful.We strive to provide our guests with a spectacular experience, and we're delighted that we succeeded in making your stay memorable.Thank you for choosing us as your Costa Rica destination, and we hope to have the pleasure of welcoming you back for another spectacular experience in the future!

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and amazing staff and service. Photos online don’t do the pool justice there’s 3 different temperatures. Breakfast was delicious!
2 nachten verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 16 apr 2024
Dear Cynthia,Thank you so much for your kind words! We're thrilled to hear that you found our property beautiful and that you were impressed by our amazing staff and service.We're glad that you enjoyed our pool. About the photos, we finished the upgrades in high season so we haven't had the time to take new photos.It's wonderful to hear that you found our breakfast delicious. We strive to offer a delightful culinary experience for our guests, and we're delighted that we succeeded in this regard.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future!

10/10 – Uitstekend

Jordan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful grounds and friendly staff, close enough to all the fun in lafortuna but far enough away its quiet. Do the hike threw the surrounding grounds
1 nacht verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 15 apr 2024
Dear Jordan,Thank you for your lovely feedback! We're delighted to hear that you enjoyed our beautiful grounds and found our staff to be friendly.It's great to know that our location provided the perfect balance between proximity to La Fortuna and a quiet atmosphere. We're pleased to hear that you took advantage of the surrounding grounds and enjoyed the hike.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 – Uitstekend

Ketulkumar, Monroe Township

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property!
1 nacht verbleven in april 2024
Reactie van Hotel Lomas del Volcán op 8 apr 2024
Dear Ketulkumar,Thank you for your feedback! We're pleased to hear that you found our property to be good. We aim to provide a comfortable and enjoyable experience for all our guests, and we hope to have the opportunity to welcome you back again in the future.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is absolutely beautiful and the rooms are spacious, clean and comfortable!
1 nacht verbleven in maart 2024
Reactie van Hotel Lomas del Volcán op 4 apr 2024
Dear Jennifer,Thank you for your kind words. We're delighted to hear that you found our property and rooms beautiful. Your feedback is truly appreciated. We hope to have the pleasure of welcoming you back soon for a longer stay, where we aim to make your experience even better!

8/10 – Goed

Eric

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Gorgeous location, could use more staff, reception trying their best.
2 nachten verbleven in maart 2024
Reactie van Hotel Lomas del Volcán op 1 apr 2024
Dear Eric,Thank you for sharing your feedback with us. We're delighted to hear that you found our location to be gorgeous and that our reception staff were doing their best to assist you.We appreciate your feedback regarding the staffing levels, and we will certainly take this into consideration as we strive to improve our service and guest experience.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!

8/10 – Goed

Mercedes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Hotel Lomas del Volcán op 1 apr 2024
Estimada Mercedes,Agradecemos sinceramente su visita a nuestro establecimiento. Nos complace ver, a través de su calificación, que tuvo una buena estadía. Estaremos encantados de recibirlo nuevamente en el futuro. ¡Esperamos que regrese a visitarnos pronto!

10/10 – Uitstekend

Parvez

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The common areas of this hotel are spectacular! Staff are very friendly. We would stay here again!
3 nachten verbleven in maart 2024
Reactie van Hotel Lomas del Volcán op 27 mrt 2024
Dear Parvez,Thank you for your kind words! We're thrilled to hear that you enjoyed the spectacular common areas of our hotel and that you found our staff to be very friendly.We're delighted that you had a great experience, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 – Uitstekend

Bryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our 3 days at the resort the hospitality was five star. The dining/bar staff were so friendly and they went above and beyond with the service they provided. One staff member was amazing thank you Manrique for your wonderful service.
3 nachten verbleven in maart 2024
Reactie van Hotel Lomas del Volcán op 25 mrt 2024
Dear Bryan,Thank you for choosing our hotel during your stay in La Fortuna. We are thrilled to hear that you had a wonderful experience and that you appreciated the attention provided by our staff.We hope to have the pleasure of welcoming you back someday in the future!

10/10 – Uitstekend

VALERIE

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel proche du volcan Arenal pour les excursions. Hotel en pleine nature trés agréable et tres propre. Le personnel est tres agréable également
1 nacht verbleven in maart 2024
Reactie van Hotel Lomas del Volcán op 25 mrt 2024
Chère ValérieMerci beaucoup d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel proche du volcan Arenal pour les excursions et que vous avez apprécié son emplacement en pleine nature, très agréable et très propre.Nous sommes également enchantés de savoir que notre personnel vous a été agréable. Vos commentaires positifs sont une grande source de motivation pour toute notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans la région.

10/10 – Uitstekend

Lee

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Lomas del Volcán op 25 mrt 2024
Dear Lee,Thank you for choosing to stay at our hotel. We greatly appreciate your perfect rating, as it indicates that you had a wonderful experience during your stay.We look forward to welcoming you back soon!

10/10 – Uitstekend

Ina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr saubere Zimmer. Bungalows in einer wunderschöner Naturanlage
1 nacht verbleven in maart 2024
Reactie van Hotel Lomas del Volcán op 22 mrt 2024
Liebe Ina,Vielen Dank für Ihre freundliche Bewertung. Es freut uns sehr zu hören, dass Ihnen unsere sauberen Zimmer und Bungalows in unserer wunderschönen Naturanlage gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

10/10 – Uitstekend

Liliam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend! The views were everything! Drinks and bartenders were a hit! Staff is very accommodating and rooms were clean and well kept. Loved my experience! I can’t wait to go back! 5 stars!
2 nachten verbleven in maart 2024
Reactie van Hotel Lomas del Volcán op 8 mrt 2024
Dear Liliam,Thank you so much for taking the time to share your wonderful experience at Hotel Lomas del Volcán! We're thrilled to hear that you highly recommend our hotel and that the views, drinks, and our staff made your stay memorable.It's delightful to know that you enjoyed the clean and well-kept rooms. Your kind words are truly appreciated, and we can't wait to welcome you back for another 5-star experience. We look forward to making your next visit even more special!

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel!
4 nachten verbleven in februari 2024
Reactie van Hotel Lomas del Volcán op 19 feb 2024
Dear Nicole,Thank you for your concise and positive feedback! We're thrilled to hear that you had a great experience at our hotel.We appreciate your support and hope to have the pleasure of welcoming you back for another great stay in the future!

10/10 – Uitstekend

Martin

1 nacht verbleven in februari 2024
Reactie van Hotel Lomas del Volcán op 22 mrt 2024
Estimado Martín,Agradecemos sinceramente que haya elegido hospedarse en nuestro hotel. Nos complace ver, a través de su calificación, que quedó muy satisfecho con su estadía. Será un placer darle la bienvenida nuevamente en el futuro. ¡Esperamos que regrese a visitarnos algún día!