Kvernufoss-waterval

Tower suites is an amazing place to base yourself in Reykjavik. We had a gorgeous suite with panoramic sea views and some views of the city, which were stunning. The staff couldn’t have been nicer or more helpful. Requests were answered promptly and efficiently. Parking was never a problem, there is a small charge 8am-4pm mon- Fri. But free on the weekends. Which suited us as we were out exploring most days. The room was well equipped and comfortable. It had nice bedding, a mini fridge, kettles and nespresso machine. 2 tv’s, in room safe, walk in wardrobe, living area and breakfast bar. Lovely rainfall and handheld shower. Also lovely deep bath in the bathroom overlooking the city. Bathrobes and slippers were included. Also nice shower amenities such as shampoo, conditioner etc. Breakfast was also very good, great quality, always delivered promptly and was always plentiful. The timings were also flexible which worked so well for us. All in all, we had a fabulous stay that was made all the better by the lovely staff members Raul and Aira and their wonderful customer service. We can’t wait to come back and are already planning our return trip.

Bed bugs! All of us being bitten and we caught two bed bugs on our beds! I tried to contact the host and no answers. Since it’s 1am, we have no other places to go. Our next day’s plan is ruined because we need rest. It’s awful experience!We have to sit in chairs the whole night. I tried again contacting the host during morning. No answers yet! This is unacceptable and we request a full refund!