Vacances de Récif de Cakaulevu

Superbe emplacement, grand et propre cet appartement avec terrasse sur piscine et golf est idéal pour prendre le ferry le lendemain. La piscine est top, les petits déjeuner proposés également. L'accueil et le personnel sont adorables.

Dawn and the whole staff were fantastic. The whole island was set up for us to use at all times.

I’m very disappointed with my experience with Beachcomber Island Resort. I had a booking for 15–17 August which I had made because I was travelling to Fiji for a work meeting. Unfortunately, the meeting was postponed, meaning I could no longer travel on those dates. I contacted the resort and asked if they could provide a refund or, alternatively, a credit towards a future stay. I completely understood that my booking was non-refundable, and I was simply asking whether they could make an exception given the circumstances. The most frustrating part was the lack of communication. I waited 6 days for a response to my request and had to repeatedly follow up, including calling the resort because I wasn’t getting a reply. By the time I received a response, I had very little opportunity to do anything with the booking. Had they responded promptly, I could potentially have made alternative arrangements or even given the booking to someone else. Unfortunately, the resort ultimately refused to provide either a refund or a credit. What makes this particularly disappointing is that I had the exact same situation with another hotel in Fiji during the same week, and they were understanding and provided a refund without any issues. I understand that different hotels have different policies, but I feel there should be some level of customer service and flexibility when someone contacts you in advance and is willing to rebook in the future. I had actually intended to stay at Beachcomber

Beautiful I love it

agreable surprise a l'arrivée(ambiance musicale, boisson, personnel souriant ,disponible,) tout est tres bien organisé, dans le moindre détail, on a apprécié le "tout compris" , les nombreux points de restauration, la qualité et la quantité, l'équipement des structures, l'environnement et surtout le sourire et le nombreux personnel,. digne d'un vrai et grand resort chambre impeccable et bien équipée tout est parfait du matin au soir ,meme pour les enfants