There are a couple of things about this hotel that made the experience great:
1) The staff was amazing, doing the small things like taking you to your room, calling the tour company when they don't arrive and always has a friendly smile
2) The pool area is great
3) The room was clean and has all the essentials
4) Situated very close to Chaweng and walking distance to many things, such as restaurants, shops, beach, bars, clubs etc.