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Beoordelingen van Inn of Waterloo and Conference Centre

3.5 out of 5
Inn of Waterloo and Conference Centre
475 King St N, Waterloo, ON

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 329 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 340 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 166 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 107 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 1000 beoordelingen" "

7,8/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jacobus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dit was het eerste hotel deze week met een normaal ontbijt
2 nachten verbleven in juli 2022
Reactie van John op 17 jul 2022
Hello Jacobus, Thank you for your review. We are glad you enjoyed your stay and hope to see you again soon. John

10/10 – Uitstekend

Adam

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice clean and comfortable hotel
Very nice spot to stay and would recommend.
2 nachten verbleven in november 2023

8/10 – Goed

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Rylie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

8/10 – Goed

Nancy

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great location with easy access to nearby restaurants and activities.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Hubert

5 nachten verbleven in november 2023

4/10 – Matig

Scott

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid, personeel en service
Would not recommend. Dishonest staff
I’ve left many good reviews here. Unfortunately I will not anymore. The last “week stay” I had, I forgot something important in my room. When I realized, I contacted them immediately. The room hadn’t been cleaned yet. They assured me that it would be at the desk for pick up the following day. Unfortunately it was never handed in by the cleaners/staff. A week later, I quit trying. Frustrating to think that I spent over $2300 to stay here for 3 weeks, and they would still keep my $80 item. I would not recommend
3 nachten verbleven in november 2023

6/10 – Redelijk

Kirk

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service
Location was great. Did not like: 1. The Deadbolt was not working properly in our Room #138 2. Large deep gauge/scratch on the wall by our Bistro Table 3. Loud Customwrs in our Room next Door til after 2am. Brought it to the Attention at Checkout to the girl At Front Desk and Housekeeping Manager and the Manager offered no compensation and said the Hotel is Closing.. No excuse..
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Lisa

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was very old and VERY dirty!!!! We were moved to 3 different rooms including a room upgrade before deciding there was no way we were sleeping there! Each room was equally FILTHY! Outside there was random pillows, inside smoke butts on the ground and the hot tub was currently out of order. Would not recommend this place to anyone.
1 nacht verbleven in november 2023

4/10 – Matig

Karen

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front entrance was dirty and not cleaned. Bathroom is old and the smallest bathroom I’v seen. Breakfast is kinda of a joke. Muffins in plastic and nutri bars was just about it.
1 nacht verbleven in november 2023

6/10 – Redelijk

Margaret

Reisde met familie
Positief: Personeel en service
The property is tired. The biggest problem with the property is there was no proper lighting anywhere. That goes for the room the reception, the breakfast room, etc. I informed them of my feelings before I left. The staff, however, or above and beyond their level of efficiency. I forgot a couple of things at the hotel and phone. On my way home. They listen to what I had forgotten they found it and they sent it out per Purolator immediately that day. I received it three days. I was very very appreciate it.

8/10 – Goed

Susan

Positief: Netheid, personeel en service en voorzieningen
Nice staff. Hotel is older- bathrooms need a revamp.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Gabriel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So far so good. The room is cozy and clean. Comfortable bed. Good shower. The pool was nice and warm. I think it was good for the short stay we choose.
1 nacht verbleven in november 2023

8/10 – Goed

Thomas

Positief: Netheid, personeel en service
A fair stay.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Sylvain

1 nacht verbleven in november 2023

8/10 – Goed

Laura

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Staff wasn’t too helpful but it was convenient, clean and their breakfast even if they have them as to go options was ok (coffee/ yogurt/pastries/granola bars)
1 nacht verbleven in november 2023

4/10 – Matig

Harold

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hot tub not working,extra towels not available Breakfast selection very poor
1 nacht verbleven in november 2023

10/10 – Uitstekend

URSI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
l check in was smooth, rooms were comfortable, breakfast was so-so.
1 nacht verbleven in november 2023

8/10 – Goed

Paige

1 nacht verbleven in november 2023

8/10 – Goed

Chynna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay, but could be updated
It's okay place to stay, but I think the pictures online hype it up a little too much. The lobby and pool areas are very stylish (although the hot tub was out of order when we stayed), but the rooms themselves are extremely dated. I think the TV in the room was as old as me! One of the things I really enjoyed about my stay here is that you could leave a list outside your door of things you needed for your room (coffee stuff, towels, etc.) instead of housekeeping coming in every day. Definitely could use a facelift, but for the price it was fine for a few nights.
3 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Chen

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Worst I’ve ever seen. Dirty, lack of stuff, noisy to the AC.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Darlene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was in a perfect location for our stay in Waterloo. Easy access to main highways, shopping mall close and several dining options in short drive. Staff very friendly and room was comfortable. Had it been warmer weather, I would have really enjoyed sitting outside on patio set up with table and chairs that was outside our room.
1 nacht verbleven in november 2023

6/10 – Redelijk

Michael

Reisde met partner
Beds were uncomfortable, mattress was too soft. Other guests that Friday night were loud with young teenagers running up and down the hall. That means poor security.
1 nacht verbleven in november 2023

6/10 – Redelijk

Kaeta

Reisde met een groep
Positief: Personeel en service
The initial room we were provided was not clean nor was it really updated; room appeared in disarray. They provided another room which was MUCH better. Was clean, updated shower and bathroom. I do hope they address the rooms that need it. Overall staff were great to deal with.
1 nacht verbleven in november 2023

8/10 – Goed

Ashley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was great. The rooms were basic but clean. The hotel was quiet the evening we were there. The breakfast was basic but I liked that it was “grab and go” style. Would stay again!
1 nacht verbleven in november 2023

8/10 – Goed

Wayne

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

James

1 nacht verbleven in november 2023

6/10 – Redelijk

Richard

Reisde met familie
Convenient and easy if you are just looking for a place to sleep. Beds were very comfortable.
2 nachten verbleven in november 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid
Expensive stay for unclean room
Room was very nice. The bathroom was not very clean had residue on the walls. Found previous guests empty water bottle beside the bed and candy wrappers on the floor.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

JG

1 nacht verbleven in november 2023

10/10 – Uitstekend

Liana

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Julie

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The sheets on the bed were dirty. We called asking for new sheets or a new room and had to go get the keys for a new room. The heat in the new room didn't work but we didn't want to go all the way back to the front for keys again so were just chilly for the night. Would not recommend. It was a waste of my expedia $
1 nacht verbleven in november 2023

10/10 – Uitstekend

Beata

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Scott

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A good stay :)
Great stay as always. Close to hwy, very close to many restaurants, movie theatre. Beds are very comfy and rooms are quite comfortable
4 nachten verbleven in november 2023

8/10 – Goed

Karl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was convenient for visiting the University of Waterloo. Breakfast offering was very limited and not hot as advertised on their entrance billboard.
2 nachten verbleven in november 2023

8/10 – Goed

Amanda

Reisde met familie
Positief: Comfort kamer
2 nachten verbleven in november 2023

6/10 – Redelijk

Rashida

Reisde met partner
Unfortunately we were unable to change our room upon check in. Did not realize that there were young hockey teams registered so it was noisy especially when our room given was closest to the lobby, first floor. Grab and go breakfast had decent selection.
1 nacht verbleven in november 2023

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

6/10 – Redelijk

Eric

Reisde met familie en kleine kinderen
Positief: Personeel en service
This was our 3rd visit. Beds and rooms are comfortable. Pool was excellent. Breakast was poor, sandwiches were frozen ,no available microwave in lobby. Common areas dirty, beer bottles and alcohol left all over tables in lobby. Washrooms dirty.
1 nacht verbleven in november 2023

6/10 – Redelijk

EARL

Positief: Netheid, personeel en service en comfort kamer
Pool not open as advertised.
From check-in to waking up the next morning I was prepared to give this hotel a 5 rating. However the morning of check out the hot breakfast turned out to be a help yourself brown bag. Hot seemed to mean take it back to your room and use your room's microwave. Even worst the 7AM to 11PM pool didn't open until 2PM costing us our morning swim, hot tub and sauna usage, the primary reason we chose this hotel. So a 5 rating became a 3 rating and the hotel where I planned to stay on future trips to Waterloo will never see us again!!!
1 nacht verbleven in november 2023

8/10 – Goed

Ian

1 nacht verbleven in november 2023

10/10 – Uitstekend

Sue

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

DARLENE

Reisde met familie
Bathroom could have been cleaner.
1 nacht verbleven in november 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Dålig frukost
Upplevde hotellet lite slitet, men rent och fräscht. Frukosten var under all kritik, blaskigt kaffe och sötsaker.
2 nachten verbleven in oktober 2023

8/10 – Goed

Brenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

6/10 – Redelijk

samantha

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Nasir, Hoffman Estates

Reisde met familie
Compared to my previous stay, I found the conditions of the room a bit less comfortable Flush tank leaking bed frame creaking under the mattress. I still like the location. Checking in was on time only one person working the desk gives the impression of a deserted place
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Mohammad Najim

2 nachten verbleven in oktober 2023

6/10 – Redelijk

Weiyi

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Eric

Positief: Comfort kamer
Negatief: Netheid
Better then expected
1 nacht verbleven in oktober 2023