6/10
The room was clean and the bed was very comfortable. This stay was part of our 20th anniversary celebration. The check in was not great. The associate was difficult to understand and not at all friendly and slightly argumentative. Expedia stated that the parking was free, however she stated it was not and was going to charge us $35 per night. She finally comped it as our gift for our anniversary. Touching. Our other issues were the lack of water pressure. There was only one robe provided. There should be an ice machine on each floor, or told at the front desk that our floor did not have one. There were no brochures available. When asked at the front desk for recommendations for sites, it seemed like no one lived in Kingston and there was nothing offered. Also, the TV selections were very poor. After walking the city all day. it would have been nice to settle back and watch TV. I expected more from a chain like Marriott.
Rhonda
2 nachten verbleven in juli 2025