8/10 – Goed
Austyn
Reisde met partner
24 mei 2024
Positief: Netheid, personeel en service en voorzieningen
If it wasn’t for the amazing service my partner and I received at the front desk from your concierge, We would have asked for a refund and left.
The lobby was uninviting and filled with loud teens, on arrival and departure. The photos attached to the listing on Expedia was not what we walked into… I only booked at this hotel for the soaker tub in the corner of the room, just to find that they were actively lying about it until the room was paid for. Upon arrival I showed a photo and was met with uncomfortable shifting eyes hoping I wouldn’t push the issue, and then was told it would have the tub…
It was already late, and at least they didn’t lie about the king sized bed, so we stayed. But be warned, call ahead and triple confirm that you are getting what you booked! Especially when it’s upwards of $350 for 1 night in a room that doesn’t even match the Expedia booking? Kinda not cool by you, Expedia..
All in all, we didn’t have to stay at a hotel, but as a couple we wanted our own space. The place was clean and a decent place to rest your head. Just be warned they mislead with the photos:( annnnd we heard every cough, itch and fart from the next room when we were in the bathrooms tiny tub that we tried to make the most of.
4/5 stars, honestly probably 5/5 if you don’t get your hopes up and don’t really care if you want something that was in the photos of the booking you chose. Then in that case the hotel will be great!
Austyn
1 nacht verbleven in mei 2024